lisa resume 2016 (1)
TRANSCRIPT
Lisa A. Potter 15580 Cedar Grove Lane Wellington, FL 33414
Cell: (561) 603–0330
OBJECTIVE:
To further my career by obtaining a position as an Administrative Assistant where I can grow as an
individual and with a team.
PROFECIANCIES:
Microsoft Office 2016, Word Processing, Adobe, Data Entry, Collections Series, Medi-
Tech, Medical Manager, MOS System, Power Point, ADP, Greenway, Encoder-Pro, Super-Coder, Type 80
WPM.
EDUCATION:
The Berkeley College of Business, Woodbridge, NJ 1986 - 1987
SPECIALITY: Intensive Secretarial Program
EXPERIENCE:
Boca Care Physician Network – January 2014 to Present
Coding Specialist - Processed billing and insurance paperwork for 14 Doctors; duties include: ICD 10 and
CPT Coding transmitting to Insurance Company for payments. Responsible for all coding issues relating
to daily office and surgical procedures, timely filling for all accounts; Daily Surgical Tasks CPT and ICD 10
coding for scheduled procedures; Complete Daily Account Management Report; Report to Billing Office
Manager on accounts; Excel Spreadsheet tally of all Vascular Surgical procedures; Ensure Hospital
Surgical Schedule and Op Reports Match daily. Enter all Patient Demographics into accounts for billing
purposes.
Palm Beach County Sheriff Office – January 2009 – 2014
Civilian Support Personnel - Midnight Shift at the Central Detention Center (jail).
Responsible for all Chronological events that occur in the area. In charge of all Control Room
Functions. Responsible for reporting to Sgt. And Lt’s any issues that may arise .Responsibilities also
to include working in Central Control Room – monitoring radio communications for the compound
and visitors that come onto and off the compound. Intake Control – monitoring radio
Communications for compound, controlling all gates onto and off the compound, advising and
Keeping track of vendors onto and off the compound.
Center for Bone and Joint Surgery/PWSC – April 2004-December 2009
Surgical Coordinator for Orthopedic Surgeon - Scheduling surgeries for Seven (7) Doctors. Setting
Up appointments for diagnostic testing and DME also obtaining authorizations. Scheduling follow-
Up appointments. Inputting Doctors schedule and into Blackberry. Controlling appointment schedule.
Institute for Women’s Health and Body - April 2001 – April 2004
Office Manager of West Palm Beach Office/Wellington.
Front Office (Greeter), Poster (check-out)
Answered phones, made appointments, obtained referrals, authorizations and verified insurances.
OB Coordinator – met with new parents to be, explained insurance benefits and financial
Responsibilities. Contacted hospitals, specialists offices sending pertinent information regarding
each individual case.
Palms West Hospital - December 1997 – January 1999
ER Registration – worked in registration in the ER 7am-3pm. Answered call phone for in-coming
Ambulance patients through ER. Registered patients in the ER, collected co pays.
Triage Desk – Prioritized patients according to illness or injury for the ER. Notified Nursing Staff
when appropriate.
Admitting Desk – Registered patients to the Hospital for all Outpatient/Inpatient procedures. Called
and verified insurance, obtained authorizations for procedures, compiled Inpatient/Outpatients
benefits (if co pays were involved – collected).
Business Office Account Rep.- Gathered correct information from patient for billing purposes.
Followed-up with insurance company on hospital claims. Generated patient letters. Compiled Daily
Cash Journals. Daily contact with Patient/insurance Company’s ensuring billing is completed in a
timely manner. Check HICFA’s to make sure correct procedure codes were billed out.
Reed Travel Group, Secaucus, NJ – May 1987 – September 1994
Administrative Secretary-Information Systems-Manufacturing and Distribution Depart:
Worked directly for the Vice President of two Departments. Produced and revised daily
Correspondence, proposals, estimates, spreadsheets, memorandums.