Lisa Gravel27 Elm Street Concord NH 03303(603) 340-4096lmgravel@comcast.net____________________________________________________

Objective: Apply learned managerial and clinical skills in a fast passed environment. _____________________________________________________

Education: 2010-2014 University of New Hampshire Durham, NHBachelors Degree- May 17, 2014 Bachelor of Arts in Psychology, Minor in Social Work

2006-2010 Pembroke Academy Pembroke, NHHigh School Diploma- June 12, 2010 College Preparatory Classes, Honors Classes, AP English & US

History

Work Experience:

May 2015-Current Harbor Homes Inc. Nashua, NHAssistant Program Manager ·Perform all necessary paperwork for resident admissions and exits that include HUD paperwork ·Perform necessary Medicaid and Medicare paperwork for clients ·Prepare paperwork for all HUD and State inspections including releases of information, medical documents, medication logs ·Apply for state licensure for the residence ·Coordinate and schedule appointments with PCPS, in home services, case managers, psychiatrists ·Facilitate positive relations with outside agencies via phone and email in regards to the residents ·Provide crisis intervention and symptom management daily ·Counsel residents for job searches, perform mock job interviews ·Ensure that goals from the resident’s treatment plans are met by working with the residents to reach their specific goals ·Create daily goals with the residents and help residents to reach their daily goals ·Work one on one with the aging severely and persistently mentally ill population ·Sign timesheets, manage employee schedules/time off/ vacations

·Provide Functional Supports (FSS) to all residents ·Assist residents with aspects of daily living including teaching how to cook, do laundry, properly clean bedrooms and bathrooms ·Receive medication orders, keep medications within state regulations, administer daily medications and PRN’s ·Work singularly staffed with the ability to problem solve independently ·Perform all housing redetermination paperwork (HUD), rent and lease agreements ·Perform room and safety inspections monthly ·Ensure positive relationships with guardians and the community mental health center ·Upon resident exit from program find housing such as nursing home, assisted living ·Insure all HUD and house rules are followed

Sept 2014- May 2015 Greater Nashua Mental Health Nashua, NHPsychiatric Rehabilitation Specialist ·Develop, implement and maintain individualized treatment plans ·Work with clients on an individual basis to formulate goals and ways to reach a specific goal · Complete and maintain client related paperwork, including client diagnostic records, clinical progress notes, state and federal benefits information ·Provide education to clients involving activities of daily living, management, housing and medication management ·Perform crisis intervention and assess patients risk for self-harm to oneself or others. Would complete the proper paper work such as Involuntary Emergency Admission and Conditional Discharge Revocation ·Counsel Clients using Illness Management and Recovery theory model ·Coordinate and facilitate care for clients such as doctor and dental appointments ·Ensure positive intercompany relations ·Ensure timely service billing through Electronic Medical Record software ·Group Home liaison ·Work under an APRN in a clinical team

August 2011- September 2014 CFS Sales Allenstown, NHManager ·Work independently with ability to problem solve ·Key holder to open and close the store ·Run the cash register ·Cash and credit card reconciliation ·Receive orders ·Stock shelves and do inventory

·Provide customer service and ensure customer satisfaction ·NH State Lottery reconciliation ·Training new employees

2009-2010 Tutoring & Instructional Services Concord, NHReceptionist ·Appointment reminders ·Tutor check in, receive payments, ·Reconcile paperwork ·Cleaning of the office space and waiting areas ·Closing down the building ·Overnight activities with special needs children at the sister association Parker Academy ·Provide customer service and ensure customer satisfaction

2006-2009 Michaels Arts & Crafts Concord, NHCashier ·Served customers ·Run the cash register ·Work in the Floral Design Center ·Stocked shelves.

Educational Activities: ·Poetry Club Founder and President-Pembroke Academy ·Varsity Tennis-Pembroke Academy ·Junior Varsity/Varsity Field Hockey-Pembroke Academy ·Class President 2008-2009-Pembroke Academy

Special Skills: ·American Sign Language ·Attended annual HIPPA and Boundaries trainings ·Volunteer for Soldier's Helper's annually during the Christmas Holiday. Work with and alongside Veterans and civilians to decorate and lay wreaths at the local Veterans Cemetery. ·Clinical research at the University of New Hampshire pertaining to combat related post traumatic stress disorder and the efficacy of different treatment modalities such as prolonged exposure therapy and cognitive behavioral therapy. ·Attendance of panels offered and hosted by the University of New Hampshire pertaining to combat related post traumatic stress disorder. ·Observation at the University of New Hampshire’s Child Study and Development

Center ·CPI training annually ·HIPPA and Boundary trainings are attended annually ·Proficient in typing, Microsoft Office, Excel and EMR systems