LISA C. FORDIANI27679 JAMES STREET

WARREN, MI 48092248 854-1846

EDUCATION:Bachelor of Arts, 1983. University of Tennessee Major: Language Arts GPA: 3.13

OBJECTIVE: Employment with an organization that values attention to detail, goal oriented performance, good client communication skills, and provides a supportive team dynamic.

SKILLS / ABILITIES:Extensive experience managing all facets of customer accounts including: reducing DSO, reconciliation of accounts, resolving payment / collection issues, accounts payable functions, general ledger accounting, journal entry, coding / costing of expense statements, account reconciliation, 10 Key Calculator by touch, Typing approximately 55 wpm.

I have experience with various accounting software programs, and inventory management/warehouse management - ERP software. I am experienced with Microsoft Excel, and Microsoft Office applications, Avante [by Epicor] ERP software, Microsoft Great Plains, and MAS90.

EXPERIENCE:Collections Supervisor. Letica Corporation. Rochester, MI 48308. March 2010 – present. Responsible for collections for both Letica Corporation and Letica Resources, Inc. Assist with review of prospective customer information for account creation and customer credit limit, review and release of pending orders for existing customers. Support of all A/R functions, assist customers with any issue relating to collection of billed invoices, work with customers to resolve all discrepancies on invoices impacting payment, ad-hoc reporting for sales and management, assist in cash forecasting, daily reports for wired funds for both companies.

Billing Accountant. Accretive Solutions, Troy, MI., assigned to Ancor Information Systems; Troy, MI. July, 2008 – May 2009. Responsibilities included all billing functions within the Membership/HealthLOGIX division at Ancor. As the Billing Accountant I transferred open orders to invoices, in addition to manual entry of invoices into the system, batched and posted all invoices to the General Ledger at month end. I was responsible for creating Excel spreadsheets and reports for Membership customers for/at month end, as well as for review purposes of the Client Services Representatives, Project Managers, and the Membership Director. In addition, I was charged with ensuring that postage and freight charges were billed accordingly to all the Membership division's customers. I co-authored a Billing Guide to document the Billing

Accountant's responsibilities and procedures I used to execute the job duties for this position. I created a Customer list detailing all of the requirements for the individual customers of the Membership/HealthLOGIX division at Ancor. I was trained by Ancor in the Microsoft Dynamics Great Plains system used for their billing process before I took over all job duties for the Billing Accountant position.

Accounts Receivable Specialist. Empire Electronics, Inc., Troy, MI. June 2001 - May 2008. Responsibilities: maintenance of all customer accounts, some entry of new customer account information. I performed all billing and credit memo entries, cash applications, reconciliations to identify incongruities on customer accounts relating to pricing, parts returns, debits taken, payment issues, and adherence to payment terms. I provided sales reconciliations, month-end, and year-end reporting, maintenance and reporting of general ledger accounts as well as participating in special Receivables, or Accounting projects as needed/asked. I maintained an extremely good DSO record with the customer base, and was excellent with collections. The percentage of past due in respect to the total receivables was very low by industry standards, approximately 2.5 percent or lower. I worked closely with sales and management to identify at risk customers, and provided support to Sales and Management for pricing, terms, and other considerations in dealing with customers. I provided customer support to facilitate payment of past due items, and to resolve discrepancies on accounts and offered suggestions to help reduce or eliminate these discrepancies.

Accounts Receivable. Martin Fluid Power; Troy, Michigan. September 1999 - May 2001. Responsibilities: Entry and Maintenance of Customer Accounts including processing Credit Applications; Cash Application to and Reconciliation of Customer Accounts (tracking invoice /payment histories/proof of deliveries, monthly statements); Special Accounts Receivable Projects; Collections (Customer Account write-offs and turn-overs to outside Collection Agency); Extensive Communication and Involvement with 7 Branch offices; Accounts Payable overview knowledge (Vendor Entry and Maintenance, A/P Check run, Manual Checks, Salesman's Expenses); Computerized Month-End Procedure; daily Bank Deposits; Petty Cash.

Accounts Payable. Sterling Systems; Madison Heights, Michigan. December 1998 - September 1999. Responsibilities: Entry of Vendor Invoices and Processing through to payment, Reconciliation of Vendor Accounts, Entry of received goods, Automated Check Runs and Manual Check Entry. Entry of Petty Cash and Credit Card Receipts. All duties were performed for Home Office in Michigan as well as for Satellite office located in Indiana.

Administrative Assistant. Thompson, Ventulett, Stainback, and Associates, Inc.; Atlanta, Georgia. March 1990 - March 1992. Responsibilities: Accounts Payable, Accounts Receivable Coordination of Corporate Travel, Management of Corporate Travel Account, Processing Corporate Expense Statements, Back-up for various administrative duties.

Accounting. Insurance Administrators, Incorporated; Knoxville, Tennessee. September 1987 - December 1989. Responsibilities: Accounts Payable, Accounts Receivable, Month-End Year- End Closing Procedures, Ledger and Computer Support for 2 branch offices.

Sales Secretary. Federal Sign Company; Knoxville, Tennessee. October 1986 – September 1987. Maintaining Contract files; Prioritizing and Invoicing Manufacturing and Repair orders; Accounts Payable; Accounts Receivable; Data Entry; Cash Application; Collection related duties.

Secretary /Receptionist. Professional Temporary Services of Knoxville, Inc. Knoxville, TN. April 1986 - September 1986. Worked in different Business environments executing a variety of Clerical and Administrative duties.

Salesperson. Circuit City Superstore, Knoxville, Tennessee. October 1984 to February 1986. Direct Retail Electronic Sales.

Assistant Manager. World Bazzar, Knoxville TN. December 1983 - October 1984. Responsibilities: Floor Sales; Merchandising; Inventory Control; Daily Sales Reports.

Volunteer work with Dakota County (MN) Social Services, specifically with the Department of Public Health in the WIC (Women, Infants and Children) Program, December 1992 – February 1993. Data entry; - Client history and appointment scheduling, filing Special Projects, and light phone work.

REFERENCES:Available Upon Request.