Curriculum Vitae

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WORK EXPERIENCE

PERSONAL INFORMATION Linda Orsolya Horváth

32, Bródy Sándor utca, Budapest, postcode: 1180, Hungary

+36.307.999.073

linda_orsolya@yahoo.com

Sex Female | Date of birth 27.04.1990 | Nationality Hungarian, Romanian

09.06.2014- Present

Innovation Focal for SO tower

Process Coordinator

Trainer

IBM – Sales Support Specialist, Continuous Innovations Focal for SO Tower

IBM 1117 Budapest Neumann Janos street nr.1

Responsabilites: Managing and tracking process improvements, brain stormings, searching for gaps and issues in the RFS Process, finding their solutions. Removing blockers of process improvements. Achievements: Managed the winning team of IBM Agile 24 session: RFS Watson Solution Advisor, Harmonizing the BNL, DACH, SPG and Nordics IMTs to work together on Process Improvements. Creating the Ideation blog as platform for innovations in Nordics- currently working on a similar platform for global processes as well. Verse, and Watson Analytics early adopter.

Responsabilites: RFS end-to-end support, organizing qualification meetings; solving, claiming, and closing issues; reporting. Creating and follow-up requests in PgMP. WorkItem and Account ID creation. Creating, updating and owning the desk level procedures for Process Coordinators Achievements: Managing BMS Tool implementation, and WIRT Sunset, Simplification of Contract Defined Services, Restructuring the Task ID and creating rules conform the new processes

Responsabilites: Providing learning material about the tools we work with Business Continuity Plan Trainings of IBM, Training of newcomers (based on the DLP), Organizing and delivering Taste of Agile sessions. Achievement: Social and Agile champion, 200 hours with training newcomers, and sharing the Business Continuity Plan training. I delivered Taste of Agile trainings for more than 100 people in Budapest.

Business or sector Request for Service Management: Transports and Banking; Innovation

14.06.2013-06.06.2014

- Finishing University (see

section education and training)

- Working on projects (see section social skills and competences)

Michal Negrin Hungary - Luxury Fashion sales manager Váci street nr1., and Liszt Ferenc International airport at Michal Negrin Luxury fashion houses

- Selling Michal Negrin products and making offers for clients - Keeping in touch with clients, sending new offers to them - Cash register, billing, and tax free forms - Helping the process of the new ordering - Opening and closing the cash register - Making the daily net settlement

Business or sector Luxury Fashion Sales

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EDUCATION AND TRAINING

2012 –2014

Title of qualification awarded Master of Communication Skills/ Master of Marketing Branding

Principal subjects/occupational skills covered PR, Marketing, Communication, Branding, Economy, Human Behaviour,

Name and type of organisation providing education and training Master thesis

Babeș-Bolyai University Kolozsvár - Faculty of Political Administrative and Communication Sciences Corvinus University Budapest (ERASMUS Master Student) Balassi Bálint scholarship student of Budapest (2014)

Gliding on the market with the tools of the branding

2009-2012

Title of qualification awarded Bachelor of Communication, PR and Advertising

Principal subjects/occupational skills covered PR, Commercial Media, Communication, Branding, Marketing, Politics, Fashion

Name and type of organisation providing education and training Bachelor Thesis

Babes-Bolyai University Cluj Napoca, Faculty of Political Administrative and Communication Sciences Sziget festival as a Brand generated by consumers

Mother tongue(s) Hungarian

Other language(s) Romanian, English, German

Self-assessment Understanding Speaking Writing

European level (*) Listening Reading Spoken interaction

Spoken production

English C2 C2 C2 C2 C1

Romanian C2 C2 C2 C1 C1

German A1 A1 A1 A1 A1

31.07.2011- 14.06.2013

Commercials sales manager, copywriter

Paprika Radio Srl., Cluj-Napoca, str. Fabricii de Chibrituri, nr. 13-21

- Keep in touch with clients, sending new offers to them - Searching for new clients - Editing the media plans - Writing the texts of commercials - Cash collecting from the clients

Business or sector Commercial Radio

Curriculum Vitae

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Social skills and competences As a team member, I am a flexible and tolerant person, who can make pragmatic approaches by focusing immediately on results. I am also open minded, communicative and friendly. I have experience in team-based work not only in IBM, but also in several extra-vocational groups and clubs:

- Member of the Technical University Sports Flying Club (2013-2016) - Female Glider Pilot and member of Aeroclub Farkashegy (2015- present) - Several academic team projects as an international student (2013-2014) - Peninsula Festival/Sziget Management: Coordinator of Info Point & 24H, Personal

Assistant of the Pass System office, Sponsor Responsible (2007-2013) - Host and Marketing director of the K-fe radio student online radio (2009-2011) - BOOM advertising agency (costumer services) (2011) - Media responsible for SpaceRay Music musical production office (2012) - EU Camp: customer Service, Public Relations, Registration and Accommodation

Computer skills and competences

Microsoft Office programs, Sony Sound Forge, Cool Edit Pro, Windows Movie Maker, Jazler Radio, LotusNotes, CBO Reqo, DocLib, PgMP, PRIMA, Preview, WIRT, Lexicon, DealWorkflow, IBM Verse, IBM Watson Analytics, IBM Connections and Community, Workday I-request and Order-now systems Creating and following the projects in Reqo, DocLib, PgMP, BMS.

Artistic skills and competences

Composer of mainstream and commercial songs and lyrics for bands, jazz singer Singer of Yesterdays progressive rock band on 2 albums, composer of pop-rock mainstream songs.

- My passion is the bossa nova, blues and jazz music. - In 2012 I was one of the best voices on the Voice of Transylvania - Awarded with Gold by the National Vocal and Instrumental Soloists since 2009. - Voice of K-fé radio spots, and in 2011 the Fun fm morning shows Jingle

voice.(2010) - Awarded with Gold by the National Vocal and Instrumental Soloists since 2007.

Other skills and competences

Additional information

Student Glider Pilot of Romanian Aeroclub, Teritorial Traian Darjan Cluj-Napoca. (2009, 2012) Glider Pilot of Technical University Sports Flying Club (2013-onwards) Glider Pilot of Aeroclub Farkashegy Diplomatic Representative of National Hungarian Gliding (2014) Holder of: - Medical Certificate 2/LAPL (06.09.2013-06.09.2018) - Glider Pilot Licence – Joint Aviation Authorities Issued in accordance with ICAO

standards (18.10.2013-18.10.2016) - BUD Airport Zrt.: Enhancing Security awareness certificate (30.05.2013-18.06.2015) - Budapest Airport BUD access card: P (69694) - Hungarian Judicial Record Certificate (8.10.2013) - Radiotelephone Operator`s general Certificate for Aeronautical mobile services and

aeronautical mobile –satellite services (06.01.2010-17.08.2014) - Member of Hungarian National Flying (2016 January - onwards) - Watson sales - Airline KnowHow certificate holder - Watson Analytics for Finance 101