lifecycle marketing for nonprofit organizations to drive donations and volunteer hours

58
We help small businesses succeed. Lifecycle Marketing Creating Inspired Content Matchmaker Unite 2014 Conference Tracie Rollins @OneBadassLife

Upload: infusionsoft

Post on 17-Nov-2014

132 views

Category:

Marketing


0 download

DESCRIPTION

Creating a marketing strategy that attracts interest, educates benefactors and increase donations in your nonprofit is essential.This presentation reviews the Lifecycle Marketing framework specifically as it relates to nonprofit organizations. It includes the steps involved in each phase and benefits of implementation in your nonprofit. In the face-to-face presentation we dive deep into email structure including killer subject lines, effective copy and great calls to action. If you’re looking to transform your nonprofit and take it to the next level you need to treat it like a business and implement marketing practices that drive results.

TRANSCRIPT

Page 1: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Lifecycle MarketingCreating Inspired ContentMatchmaker Unite 2014 ConferenceTracie Rollins@OneBadassLife

Page 2: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

How many of you have asked

yourself…

Page 3: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Why aren’t more

people interested?

Page 4: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Why aren’t they donating to our

cause?

Page 5: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Why don’t they tell their friends?

Page 6: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Old Way of Marketing

• Slick• Spray & Pray• Say it often•Hope it sticks

Page 7: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Today’s Marketing

• Segmented audience• Tailored copy• Targeted messages• Stories• Proof•Human voice

Page 8: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Relationships

Page 9: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 10: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 11: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 12: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 13: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

If you target EVERYONEyou target NO ONE

Page 14: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Target

Page 15: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Great Non-profits are specific about who they target.

Non-profit details have been removed from this presentation.

Page 16: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 17: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 18: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 19: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Be where your supporters are online and offline!

Page 20: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Think of events you should be at. Think of small and large businesses that you can partner with.

Page 21: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 22: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

You need to provide value,

to get value

Page 23: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

What can you give them? Where can you provide value?

Page 24: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 25: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 26: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 27: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

NOT pitching

You’re EDUCAT-ING

Page 28: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

What do they care about?

Page 29: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

How will you

tell them?

Page 30: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 31: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 32: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 33: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 34: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 35: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Offer?

Offer?

Offer?

Awareness Consideration Recommendation Purchase

Page 36: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 37: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Best Practices for Subject Lines• Relevant topic• Includes a promise of information• Describes the contents of the email• Short and descriptive• Creates urgency• 50 characters or less unless highly targeted

segment• Spelled correctly• Free of !!!! and ALL CAPITAL LETTERS• Doesn’t have words: free, percent off, help or

reminder• Is not identical to a previous email

Page 38: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Examples• You helped Laila find a lifelong, loving home• Welcome fall, plus a special offer• Your September eStatement and Fall Seasonal

Beer Lineup• In pickle about pickling? Check out or live

webcast today!• Dinner for the price of coffee - $4• You are not the star of your content marketing• The #1 think you must do to create the life of

your dreams• Your $100 off $200 coupon is waiting for you• Time to say goodbye

Page 39: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Effective Copy• Delivers on the promise• Clear• Concise• Compelling• Creative

Page 40: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Calls to Action• Considers the stage of the buyers journey• Short and actionable• Visual• Placed strategically• Tested and revised• Includes the action you want readers to take– Share this article on Facebook– Forward this post to your boss– Download the free e-Book– Request a demo– Donate $1– Register for our walk

Page 41: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 42: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 43: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 44: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Not just an exchange of money

Page 45: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

You’re establishing a relationship

Page 46: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Make it easy to donate!

Page 47: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 48: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 49: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 50: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 51: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Can you make it personal?

Page 52: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 53: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Cross Sell

Upsell

New Products

Page 54: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 55: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Make referrals EASY!

Ask your supporters to share their story.

Page 56: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Page 57: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Tracie RollinsContent Strategy Manager, [email protected]@infusionsoft.com

Lifecycle Marketing

Page 58: Lifecycle Marketing for Nonprofit organizations to drive donations and volunteer hours

We help small businesses succeed.

Thank YouThank You