LET’S LOOK DEEPER

Working at EXL

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Our businessOperations management

Insurance

Healthcare

Banking & financial services

Finance & accounting

Travel

Transportation & logistics

Utilities

Analytics

Marketing analytics

Risk & compliance

Operational enhancements

Technology/platforms

Industry platforms

Accounting tools

Automation support

EXL at a glance

EXLS

270+

25.3%

Established

in April

NASDAQ listed

Clients

CAGR from

2006-2013

Professionals

23,000+

1999Named insurance “leader” by

Everest Group

Excellence in

Education winner

URAC accredited clinical

services

Numerous industry

leader awards

Multiple awards

© 2014 ExlService Holdings, Inc.

December 10, 2014

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Professionals

23,000

Post graduates

2,900+

Analytics consultants

1,200+

Nurses, doctors

& clinicians

800

Lean Six Sigma

Professionals

425+

Actuarial students

70

Attorneys in our legal

support services team

40

MBAs

1,700+

People are our biggest asset

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22,000+

Employees

The EXL journey

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Incorporated in

Delaware

Management, with Oak Hill

Capital Partners and FT

Ventures acquires

EXL from Conseco

Acquired Inductis,

a leading strategy

and analytics

company

Listed on

NASDAQ

Opened 1st

Delivery Center

in Noida

5,500+

employees

Identified as

“Top 100 Hot

Growth

Companies”

Opened

UK Office

12,200+

employees

EXL expands

into Czech

Republic and

Romania

Acquired

Acquired PDMA,

Inc. the maker of

LifePRO

Acquired

Expansion to

Philippines

2014

Acquired

Inception of

EXLerator

Framework

2013

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Delivering where our clients need us:

North America• Corporate headquarters in

New York city

• 7 client management &

business offices

• Multiple technology and

product development hubs

• 500+ onsite professionals and

consultants

Europe• UK client management &

business office

• 200+ professionals in 4

locations

• 13 European languages

supported

India• 18 delivery centers

• Analytics center in New

Delhi area

• Spanish services delivered

from Kochi

Asia• 4 Philippines delivery

centers; URAC

accredited for clinical

• Malaysia SSC for

Japanese & Mandarin

Jersey CityIndianapolis

LondonOlomouc, CZ

Cluj-Napoca, RO

Sofia, BUL

Jaipur, IND

Bangalore, IND

Kochi, IND

Manila, PH

Malaysia

New York, HQChico

Dallas

31 Global delivery locations 25+ Languages supported

Noida, INDGurgaon, IND

Pune, IND

Cebu, PH

Hartford

Richmond

Mumbai, IND

© 2014 ExlService Holdings, Inc.

December 10, 2014

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© 2014 ExlService Holdings, Inc.

December 10, 2014

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8Analytics is embedded in everything we do

$1.5 billion saved annually by

identifying attrition causes and

developing retention strategy

$500 million by improving multi-

channel marketing campaigns

350% increase in lead generation

resulting in

$125 million

66% increase in client collection

process

50% increase in campaign

enrollment

EXL looks deeperto drive business impact through integrated

solutions and industry knowledge