NICOLE B. LEWIS1454 Ellingsworth Dr. Slidell, Louisiana 70461Mobile: 504.432-0846 nlewis1908@gmail.com

PROGRAM DEVELOPMENT POST-GRADUATE TRAINING ORGANIZATIONAL MANAGEMENT

STRATEGIC PLANNING IMPROVING STUDENT OUTCOMES EXCEEDING ANNUAL GOALS

DOCUMENTED LEADERSHIP EDUCATIONAL PROGRAM PLANNING BUDGETARY ADMINISTRATION

PUBLIC SPEAKING ABILITIES BEST-IN-CLASS EDUCATIONAL SOFTWARE TEACHING & TRAINING EXPERTISE

Summary of Qualifications

OVERVIEW Skilled in organizational development, implementing educational programs and concepts, utilizing best-in-class educational software tools, project planning, program development, staff supervision, and alignment with organizational mission. Proven skills in strategic planning, budgetary accountability, with demonstrated ability to resolve conflicts and make informed decisions.

MANAGEMENT Experienced in leading, motivating, and educating individuals and groups, organizational planning, budgeting and cost controls, organizing and directing projects, program implementation, and organizational development. Experienced and knowledgeable in the following software products: READ 180, System 44, Everyday Mathematics, Do the Math, Power School, and Edline.

TEACHING SKILLS Extensive classroom experience with students from various grades. Skilled in all aspects of classroom operations, mentoring teachers, curriculum development, evaluation of student progress, and coordination with faculty, parents, and administration. Experienced in diverse educational settings, working with students from all learning levels, ethnicities, and socioeconomic backgrounds.

LEADERSHIP Expert-level knowledge of New Orleans culture and community, non-profit youth and educational advocacy organizations, and academic institutions. Senior-level experience in coordination with schools and civic leaders, working successfully with a wide range of individuals from all income levels and ethnicities, and collaboration with community groups and public agencies.

PROFESSIONAL EXPERIENCE

Client Relations Manager; 2015 to PresentACT®; Iowa City, IA / New Orleans, LA Recruited as Client Relations Manager by ACT®, and assigned to a consulting role for the leading U.S. college admissions testing

company, used by more than 1.8 million graduates annually. ACT® also serves millions of jobseekers, businesses, government agencies, and policymakers around the world. The ACT® portfolio includes more than 20 programs and services, providing support for all of life’s transitions, Kindergarten through the career continuum.

In 2014, ACT Aspire™ debuted as the first digital assessment system, providing a unified record of student performance from the elementary grades through early high school. Accountable for developing new business, maintaining and expanding client base, and executing client-facing program management to ensure that the delivery of agreed upon solutions satisfies client needs.

Maintain working knowledge of ACT®’s products and services, key competitors, and the education industry and assessment business. Develop relationships with state education offices to maintain and secure state contracts. Manage objections, coordinate orders, and maintain accurate and current account information in the CRM.

Escalate opportunities and cases according to protocols, respond to clients in a timely manner, prepare for and participate in internal and client meetings, travel to meet with clients, support trade shows and conferences, and complete staff development activities. Submit progress reports to supervisor, represent ACT® at conferences, and coordinate with ACT personnel and clients.

Nicole B. Lewis Résumé Page 2

PROFESSIONAL EXPERIENCE (continued)Professional Development Consultant; 2012 to 2015EDGENUITY; New Orleans, LA Served as Professional Development Consultant by Edgenuity, a best in class, research-based content delivery system featuring

online and blended learning programs serving nearly 1 million students annually, and partnering with 14,000 schools in all 50 U.S. states. Edgenuity has garnered accolades and awards including EDDIE awards, EdTech Digest awards, Tech & Learning Awards of Excellence, CODiE awards, and BESSIE awards.

Received a Performance Evaluation & Rating of 4.9 out of 5.0 due to outstanding performance. Geographic territory included the states of LA, MS, TX, AR, GA, NC, SC, FL, MO, and NM. Areas of responsibility included Strategy Development, Data Analysis, Plan Implementation, Teacher & Superintendent Development, and assisting Sales Reps in pitching and selling projects. Facilitated 10 trainings per month, with 25-30 participants per sessions.

Provided consultation on Edgenuity’s interactive online learning environments using video lectures, animation, and simulations to engage students through virtual programs, core instruction, exam preparation, Advanced Placement, career education, alternative education, at-risk enrichment, special needs, adult education, and ELL/ESL. Conducted customer professional development sessions via web conferences and onsite training sessions while assisting the regional sales team in increasing Edgenuity’s market share.

Implementation Consultant; 2009 to 2012SCHOLASTIC, INC.; Jefferson Parish, LA As Implementation Consultant for Scholastic, assigned to train 100+ teachers, principals, coordinators, and administrators in 20

Jefferson Parish schools on all Scholastic Reading and Math Intervention Products, including Read 180 and System 44. Duties and responsibilities included calling on customers and reselling the benefits of the software product to ensure customer satisfaction. Traveled to Jackson, MS for training sessions.

Trained teachers and administrators on the implementation of Common Core Standards, gathered and reviewed student data, and provided specific recommendations for improved results. Established and maintained partnerships with teachers using Scholastic products. Provided ongoing professional development and training for teachers, including seminars as needed.

Educational Technology Facilitator / Program Manager; 2003 to 2008 RECOVERY SCHOOL DISTRICT; New Orleans, LA (2007-2008)GAINING ACADEMIC PROGRESS; New Orleans, LA (2005-2007)HIPPY PROGRAM; New Orleans, LA (2003-2005) Competitively selected to serve in several program management and facilitation roles through various Federal grants. Provided

curriculum based, state-of-the-art training and management services for educational institutions benefitting thousands of children, parents, and teachers. As Educational Technology Facilitator for the Recovery School District (2007-2008), modeled meaningful technology-integrated programs for student-centered instructional environments. Consistently accessed digital resources to be used by classroom teacher and administrators. Played a key role in planning, organizing, implementing, and evaluating technology-integrated instructional programs to improve educational instruction.

As Program Manager for Gaining Academic Progress, LLC (2005-2007) implemented goals, objectives, policies, procedures, and work standards while overseeing a budget of $400,000. Interpreted and complied with all applicable federal and state regulations to drive academic excellence. Supervised, mentored, and provided staff development and training programs to improve productivity. Provided training to teachers and teachers assistants on Power School in various charter schools and districts in order to monitor attendance, utilize efficient grading systems, and effectively communicate progress of students to parents.

As HIPPY Program Manager for N.O. Public Schools (2003-2005) developed and monitored budget plans not for the annual budget of $100,000 with a staff of 25. HIPPY had been in a dormant state and was in danger of losing funding. Worked diligently to restore accountability, maintain budgets, and recruit students for participation, resulting in grant renewal for the following year.

Directed implementation of goals, objectives, policies, and work standards and served as liaison between Hippy USA and New Orleans to resolve issues in New Orleans Public Schools. Provided weekly staff development to improve staff performance and drive organizational excellence. Successfully organized and implemented community outreach programs for N.O. Public Schools.

Classroom Teacher / Social Studies; 1997 to 2004ORLEANS PARISH PUBLIC SCHOOLS; New Orleans, LA Served as classroom teacher for Social Studies and Reading students at Orleans Parish schools, with responsibility for classroom

management, evaluation of student progress, planning and leading field trips, and facilitation of a positive learning environment. Coordinated with students, parents, and administration to plan activities and ensure consistent top-notch educational and developmental teaching. Supervised students in academic and non academic settings and promoted positive behavior.

Maintained a professional relationship with school counselors and administrators to ensure the optimum educational development for each student, and to coordinate closely with parents who expect their children to attend area universities and quality institutions of higher education. Participated in researched-based staff development training to promote higher order thinking skills.

Duties included teaching, curriculum implementation, preparation of lesson plans, administering tests, organizing the classroom, assisting with reading and writing assignments, grading homework, conducting evaluations, enforcing classroom discipline when needed, improving skills, writing progress reports for teacher use, and utilizing teacher notes and guidelines when available.

EDUCATION Bachelor of Arts (B.A.) Degree; 1997DILLARD UNIVERSITY; New Orleans, LAMajor: Urban Studies & Public PolicyHigh School Diploma; 1990ST. MARY’S ACADEMY; New Orleans, LAActivities: Elected to Student Council, Dance Team Member, Pre-Alumnae Council