leveraging virtual worlds for real world results

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Leveraging Virtual Worlds for Real World Results Dr. Robin Teigland, aka Karinda Rhode in SL Stockholm School of Economics www.knowledgenetworking.org www.slideshare.net/eteigland Serdar Temiz Royal Institute of Technology Photo: Lundholm, Metro September 2009

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Leveraging Virtual Worlds for Real World Results. Dr. Robin Teigland, aka Karinda Rhode in SL Stockholm School of Economics www.knowledgenetworking.org www.slideshare.net/eteigland Serdar Temiz Royal Institute of Technology. Photo: Lundholm, Metro . September 2009. Today’s discussion. - PowerPoint PPT Presentation

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Page 1: Leveraging Virtual Worlds for Real World Results

Leveraging Virtual Worlds for Real World Results

Dr. Robin Teigland, akaKarinda Rhode in SLStockholm School of Economicswww.knowledgenetworking.orgwww.slideshare.net/eteigland

Serdar TemizRoyal Institute of Technology

Photo: Lundholm, Metro

September 2009

Page 2: Leveraging Virtual Worlds for Real World Results

Today’s discussion

• Some facts and figures on virtual worlds• A look at virtual entrepreneurship• Some real life benefits of virtual worlds

• Break

• A look at some of my virtual world activities

• A tour of Second Life

Page 3: Leveraging Virtual Worlds for Real World Results

History tends to repeat itself….Innovation, financial crisis, industrial revolution, …

Steam engine

Internal combustion

engine

Microelectronics

Late 18th C Late 19th C Late 20th CSchön 2008

Third industrial revolution?

Page 4: Leveraging Virtual Worlds for Real World Results

Towards 3D InternetLe

vel o

f Int

erac

tion

Time

Individual - Web 1.0 Thinking

Mosaic, Prodigy, Compuserve, AOL,

Netscape

Connected Web 2.0 Thinking

Facebook, Friendster,

Yahoo, Blogger, Wikipedia, eBay,

Typepad, LinkedIn. Amazon, MySpace,

Textamerica, Delicious, HubPages

SENSORY3D Internet

Thinking

SecondLife, Active Worlds,

There, SimsOnline, Club Penguin, World of

Warcraft, 3D planets,

ToonTown, Habbo, VSlide,

Protosphere

Hamilton 2008

Page 5: Leveraging Virtual Worlds for Real World Results

A growing universe of Virtual Worlds

Page 6: Leveraging Virtual Worlds for Real World Results

What are Virtual Worlds?

• Persistent, computer-simulated, immersive environments

• Shared space/co-presence with possibility for socialization and community

• In some cases, ability to manipulate/create content• In some cases, virtual economy and currencyhttp://www.youtube.com/watch?v=0CijdlYOSPc

Page 8: Leveraging Virtual Worlds for Real World Results

Around 150 virtual worlds

• Q1 2009: • $68 mln

invested in 13 virtual

world companies

Page 9: Leveraging Virtual Worlds for Real World Results

Number of Accounts-Age (Cumulative)

39% increase from Q1 2009

Page 10: Leveraging Virtual Worlds for Real World Results

 

• 40 mln members

 

• 135 mln members

Two popular Kids & Tweens worlds

Page 11: Leveraging Virtual Worlds for Real World Results

Building skills in virtual environmentsMy CV

• Leading a virtual team of 30 individuals from across the globe

• Creating and successfully executing strategies under

pressure• Managing cross-cultural conflict

without face-to-face communication

Page 12: Leveraging Virtual Worlds for Real World Results

“Clearly if social activity migrates to synthetic worlds, economic activity will go

there as well.” Castranova

http://www.youtube.com/watch?v=-ahqjBeknT0

Page 13: Leveraging Virtual Worlds for Real World Results

Gartner’s hype cycle

Page 14: Leveraging Virtual Worlds for Real World Results

Virtual World revenues

USD 2bln in 2009

Page 15: Leveraging Virtual Worlds for Real World Results

Microtransactions business model

 

Zynga:- Majority revenues comes from 2% to 10% of users who pay $1 an hour to play premium games or buy virtual goods- Annual sales of about USD 100 mln

Playdom:  - Estimated USD 50 mln in sales per year from virtual goods

Social Gaming Network:

 - Estimated USD 50 mln sales mainly from virtual goods

Weeworld: - Estimated 2008 revenue USD 10 mln+ mainly from virtual goods

Habbo: - Estimated 2008 revenue USD 50 mln from virtual goods - 10% monthly players pay $10.30/month

http://www.businessweek.com/technology/content/apr2009/tc20090429_963394_page_2.htm

Page 16: Leveraging Virtual Worlds for Real World Results

780,000 usersUSD 420 mln turnover

2008

Page 17: Leveraging Virtual Worlds for Real World Results

Entropia Universe by MindArkAbility to develop skills and sell virtual goods

−Island sold for USD 26,500 in 2004−Asteroid space resort sold for USD 100,000 in 2005−Clothes Against Violence – limited edition virtual

jackets sold for more than same model of real world jackets

Virtual universe with real cash economy−Fixed exchange rate to US Dollar, 1 USD = 10 PED−Five banks auctioned for USD 404,000 in 2007−Real life bank license granted by Swedish

Government to MindArk Bank in March 2009A business model like the real world

−Raw materials and skills required to build / create−Goods deteriorate and need to be replenished

Page 18: Leveraging Virtual Worlds for Real World Results

Jon “Neverdie” Jacobs in Entropia

http://www.youtube.com/watch?v=Mg4TwOqVprw&feature=related

USD 100,000 for asteroid space resortUSD 90,000 for bank license

Page 19: Leveraging Virtual Worlds for Real World Results

Virtual currency and a virtual economy

• 1.4 million residents logged in/60 day period

• 70,500 logged on Sunday, Sept 20

• Average age=32, 43% female, 55% non-US

• 270 Linden dollars ≅ USD 1• 350,000 hours of use per day• 87,500 hours devt time/day• $1.6 bln worth of free work /

year• 68,000 people making profit

Joe Miller, Linden Lab, 2009

Page 20: Leveraging Virtual Worlds for Real World Results

What do these virtual entrepreneurs sell?

• Real estate & land rentals• Simulation & training environments, games

• Clothing, accessories, skins, animations• Art, design, furniture SL, Sep 2009

100 to 500 500 to 1000 1000 to 2000 2000 to 5000 >50000

500

1000

1500

2000

2500

3000

3500

4000

4500

5000

Total of 593

Number of individuals

Monthly USD profit

Page 22: Leveraging Virtual Worlds for Real World Results

SL’s first millionaire

  • Started with < USD 10• Buys and develops

virtual real-estate in Linden Dollars

• Develops communities in SL

• Develops 3D copies of real life buildings e.g. Dresden Gallery

• Employs almost 80 people in real life

• Bank owner in Entropia Universehttp://acs.anshechung.com/index.php

Page 23: Leveraging Virtual Worlds for Real World Results

Virtual Things for Real Money

Page 24: Leveraging Virtual Worlds for Real World Results

New Citizens Inc – A successful non-profit

• Provides services for SL residents

• Est. 2005• Staff of 150• Raises more than

USD 13,000 / year to cover costs

• Its instructors and event hosts paid

Page 25: Leveraging Virtual Worlds for Real World Results

Today’s Discussion

• Some facts and figures on virtual worlds• A look at virtual entrepreneurship• Some real life benefits of virtual worlds

• Break

• A look at some of my virtual world activities

• A tour of Second Life

Page 26: Leveraging Virtual Worlds for Real World Results

Showcasing current products

IBM’s Green Data Center

Page 27: Leveraging Virtual Worlds for Real World Results

Developing new products

The Innovision Awards by Electrolux

Page 28: Leveraging Virtual Worlds for Real World Results

Developing training & education programs

Play2train

• New employee training, eg policies, organizational

culture• Skills training, eg sales

• Virtual teaming

Page 29: Leveraging Virtual Worlds for Real World Results

Facilitating the virtual workforce

• Completely private virtual business worlds offering tools to conduct business and

collaborate• Fortune 500: IBM, Intel, Johnson & Johnson,

Motorola, Novartis, Unilever

Page 30: Leveraging Virtual Worlds for Real World Results

Finding and recruiting talent globally

• Amazon.com job fair

• Benelux job fair• Accenture island

• IBM island• Entrepreneurs

• Microemployees

Page 31: Leveraging Virtual Worlds for Real World Results

Today’s Discussion

• Some facts and figures on virtual worlds• A look at virtual entrepreneurship• Some real life benefits of virtual worlds

• Break

• A look at some of my virtual world activities

• A tour of Second Life

Page 32: Leveraging Virtual Worlds for Real World Results

In-house training and education

IFL at SSE and Duke Corporate Education

Co-developing and running a virtual team building exercise

Page 33: Leveraging Virtual Worlds for Real World Results

Our innovation workshops bring together users from across the globe

Partners• Utrecht University

• University of Innsbruck

Page 34: Leveraging Virtual Worlds for Real World Results

Creating a new fashion brand

• With Florida State University fashion design

• New brand designed and showcased on catwalk during annual pageant on Planet

Calypso• Users / players vote on designs • Potentially produced in real life

Page 35: Leveraging Virtual Worlds for Real World Results

Pros & Cons

+Low entry barriers, software often free

+VWs humanize technology

+Young generation already there, “grown virtual”

+Microtransactions+Microemployees+International reach

−Some hardware requirements

−“User friendliness”−Not regulated−Real world

skepticism−Creating attraction−Which world?

Page 36: Leveraging Virtual Worlds for Real World Results

Increasing effectiveness intraditional industries

“Soon all fashion designers will be originating their designs and managing the production in virtual

worlds….Why such a dramatic change? Economics, pure and

simple.”Shenlei Winkler,

Director Fashion Research Institute

Learn how to become an SL Fashion Designer at Fashiontech.wordpress.com/

Page 38: Leveraging Virtual Worlds for Real World Results

Four scenarios for 2015

Fragmentatedworlds

Integratedworlds

Advancedusage

Less-advanced

usage

Digital Divide• Ease of mobility• Self-governance

• Dominance by gaming generation• Traditional vs virtual business

One Converged Universe• High penetration

• Easy avatar & asset mobility• High scalability & security• Business transformation

Wild Wests• Individual “MMOGs” dominant

• Virtual vandalism• Security problems

• Retreat

Virtual Silos• Many competing, limited worlds• Difficult avatar & asset mobility

• Limited scalability• High security

• New business models

Page 39: Leveraging Virtual Worlds for Real World Results

The future of 3D internet

Before the first plate of aluminum is even bent for

production, the passengers will have flown the plane, the crew will have serviced the plane, and the pilots will have flown

the plane.

CEO of Boeing supplier

Page 40: Leveraging Virtual Worlds for Real World Results

China is making efforts in virtual worlds“The real China is only a piece of land. We believe that there must be a China in the virtual world and the real world.”

Robert Lai, Chief Scientist, CRD

“Here in China the value of such items is taking off as teens can’t afford the real world items and are compensating by getting a

virtual item that has more ‘online’ status.” -KZERO blogger

Page 41: Leveraging Virtual Worlds for Real World Results

We digitized audio and video, why can’t we just

digitize, you know, Earth”

Philip Rosedale, ChairmanLinden Lab

Page 42: Leveraging Virtual Worlds for Real World Results

47

Thanks and see you in world!

Karinda Rhode

aka Robin [email protected]

www.knowledgenetworking.org

www.slideshare.net/eteigland

Page 44: Leveraging Virtual Worlds for Real World Results

             Connect the World Through Games

• Company makes money by Selling Virtual Goods• FarmVille:"Grow delicious fruits and vegetables and

raise adorable animals on your very own farm!"• If you don't visit your farm, your vegetables, animals

will die.• Relased in July 2009 and till the end of August 2009:

(In 2 months)33 million people played it.

Page 45: Leveraging Virtual Worlds for Real World Results

                  Success of Zynga