LEVERAGING CLOUD COMPUTINGto Manage Processes, Share Data

and Improve PerformanceBy Sagamore Hill Enterprises, LLC

The Cloud, a metaphor for the Internet, represents a fundamental shift in how enterprise business software applications are developed and deployed.

Lower Upfront Costs - Instead of individual businesses bearing the entire costs of development and deployment, cloud computing offers a shared infrastructure that redistributes expenses among those involved.

Lower Long Term Costs -- The shared infrastructure lowers costs for both upfront and long term use fees, while enabling groups to share in real-time as much information as makes sense for their businesses.

Scalable Systems – The Cloud offers a system that can scale with the growth of individual customers and overall network participation while providing an environment that promotes collaboration.

What is Cloud Computing?

Image Source: Wikipedia

CRM ApplicationsSalesforce.com includes prebuilt applications ranging from salesforce automation to partner relationship management, marketing, and customer service.

Customized ApplicationsDevelopers can customize, create and deliver any kind of business application entirely on-demand and without software.

AppExchange MarketplaceUsers can find hundreds of applications created by Salesforce customers, developers, and partners. Many are free and all are pre-integrated with Salesforce.com, enabling you to easily and efficiently add functionality.

And More. . .

How Can Cloud Computing Help?

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Cloud computing options from the Salesforce Force.com platform

Leveraging the Force.com Platform

The Salesforce Force.com platform offers a flexible tool to support your standard operating procedures and sharing important data.

Add the Data You Need -- The standard CRM applications come with standard data fields ready for use. You can modify existing and add new fields, relationships and data as needed.

Secure and Share Your Information -- Control access to tabs, data, reports, dashboards and fields based on job positions and user profiles. Delegate data administration.

Walk the Floor Virtually -- Chatter tool allows your staff to collaborate and managers to monitor activity. Leverage the tool to promote healthy competition among your sales teams.

Adapt Application to Your Workflow, Sales and Approval Processes -- Add business logic that can trigger automatic assignment of tasks, updates to fields, and send messages and alerts through email.

Create Specialized Dashboards and Reporting -- Create reports and dashboards that allow you to analyze and manage performance.

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The Standard Salesforce CRM Application

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Take advantage of standard options for customer relationship management.

Having trouble managing and sharing data in Excel? Consider another option. One solution created for a commercial broker:

An Example of a Custom Application

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Managing a Process to Goals

Dashboards allow for charts, gauges and graphs that summarize data. Program users can click into the listed items and find details to review online or export to Excel.

A process management and reporting solution for a nonprofit organization:

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Sagamore Hill Enterprises Can Help

Whether you’re looking for help selecting a standard Salesforce application or creating a custom application for a workflow or process management solution, we can:

Help your organization determine the most cost-effective licensing to accomplish your goals

Tailor salesforce CRM tools or create new applications to manage your data and workflow needs

Provide operating instructions, training and support

Call 1.888.616.1115 today for a free consultation or visit Strategy-team.com.

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