level ii counselling skills session seven

Download Level II Counselling Skills Session Seven

Post on 20-Jun-2015




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Seventh in the series - session seven is about summarising and concluding a session and introduces learners to the NLP Change Model and the Mercedes Model as a way of structuring our therapeutic interventions.


  • 1. The Change Model

2. Session AimsTo practise our skills, learn about summarising, andintroduce the Change Model and MercedesModel 3. Learning OutcomesBy the end of this session you will be able to:1. End a session effectively using a summary2. Demonstrate your listening skills3. Describe and apply the Change Model4. Describe the Mercedes Model 4. Last Session1. Peer feedback to improve your reflective journals2. Described paraphrasing and reflecting feelings3. Demonstrated paraphrasing skills4. Demonstrated how to reflect feelings5. The Round 5. ParaphrasingParaphrasing enables the listener to clarify meaning by repeating back to the speaker the content of what they have said. 6. Reflecting FeelingsReflecting feelings involves identifying and drawing the speakers attention to the feelings behind his or her wordsReflecting the emotional content of what is being said. 7. Contents of this Session Ice-breaker Reflecting Adam Summarising and ending a session Skills practise in triads Presentation on the Change Model Small groups working on a case study Introduce the Mercedes Model Round 8. Summarising 9. SummarisingInternalSummary throughout the session to clarify meaning and highlight the keypoints of whats been said.ConcludingSummary at the end of the checks understanding, checks agreement andbrings the session to a close 10. Skills Practise30 minutes1. Work in groups of three2. Take turns being the listener, the client and the observer.3. Take 5 minutes each4. Client - talk about a small problem thats current in your life5. Listener practise all your listening skills, including contracting, paraphrasing and reflecting feelings. End with a summary.6. Observer - keep the time and complete the feedback sheet so you can give structured feedback on the listeners use of listening skills 11. Feedback 12. Comfort Break 13. Change ModelProblem State 14. Change ModelProblemDesired StateState 15. Change ModelResourcesProblem Desired State State 16. Change ModelResourcesProblem Desired State StateAction 17. Change Model Problem DesiredStateState 18. Case Study - Salma 19. SalmaDepressed, bored, miserable, bursting into tears, cantProblem get out ofbed, tired, overwhelming Statesad feelingsMedication? 20. SalmaHappy andDesiredConfident State 21. Salma ResourcesGP, friends, mother, UCBC, interest inpeople, new friends good student, JohnMarsden, Hadder, dad. 22. Salma Visiting GP, going to UCBC, making more friends, travelling on the bus Action 23. GP, friends, mother, UCBC, interest inpeople, good student, JohnMarsden, Hadder, dad. Resources Problem State Desired State Action Happy and ConfidentDepressed, bored, miserable, bursting intotears, cant get out ofbed, tired, overwhelming Visiting GP, going to UCBCsad feelings. Medication? 24. Mercedes ModelThoughts 25. Mercedes ModelThoughts Feelings 26. Mercedes ModelThoughts FeelingsBehaviours 27. Problem State Desired StateThoughts FeelingsThoughts FeelingsBehaviours Behaviours 28. The Round 29. ConclusionYou are now able to:1. Demonstrate summarising2. Demonstrate listening skillsThoughts Feelings3. Describe and apply the Change ModelBehaviour4. Describe the Mercedes Model 30. Well done Everybody!