Leialoha Pakalani LinkedIn ~ Lehi, UT ~ (801)400-7566 ~ lpakalani@ldschurch.org

High-performing senior-level professional eager to serve, provide administrative leadership, and produce results.

PROFESSIONAL PROFILE

High-energy, versatile master connector with strengths in maintaining key relationships, training, staffing, coaching and development, with skills in communication and collaboration

Flexible, adaptable change agent; enthusiastic self-starter quick to assimilate new concepts and ideas with proven record of motivating teams and building successful client/employer, faculty/staff/student and donor relations to exceed best practices

Creative facilitator and speaker whose training methods, skills and processes encourage productive, conducive relationships and actions to achieve the widest possible common ground in diverse groups

Strategic program developer with fresh insights to promote high level performance in an ecclesiastical environment, communication and alignment within the MTC and BYU circles; unity and collaboration with key groups and departments

AREAS OF EXPERTISE

Corporate and Academic Training and Development ~ Human Resource Services ~ Fundraising and Donor Relations ~Teaching, training and supervisory experience with performance management ~ Event Planning, Program Scheduling and Coordination ~ Implementation and Documentation of Processes and Progress ~ Excellent Organizational, Writing, Editing, Research and Presentation Skills ~ Conflict Resolution ~ Federal and State Compliance ~ Contract and Grant Assessment ~ Motivation and Development of Client and Employee Potential ~ Change Management ~ Adjunct College Level Instruction and Curriculum Design (Career Preparation, College Success, English, Communication) ~ Student Affairs in Higher Education ~ Data and Trend Research and Analysis ~ Microsoft Office Suite ~ Professional experience working and communicating with diverse cultures tactfully

PROFESSIONAL AFFILIATIONS

LDS Philanthropies Employee Association ~ Philanthropy Groups of America ~ International Association of Administrative Professionals (IAAP) ~ Society of Human Resources Management (SHRM) ~ South Pacific Board of Educational Assessment (SPBEA) ~ Hawaii Women in High Education Association (HHEA)~ Utah Academic Women’s Network (UAWN) ~ Utah Valley Chamber of Commerce – Business and Philanthropy Organizations ~ National Association of Workforce Development Professionals (NAWDP) ~ Collegiate DECA Officer ~ Utah Women in Business ~ Student Affairs Administrators in Higher Education (NASPA)

WORK HISTORY

Director of Development, J. Reuben Clark Law School, Brigham Young University, Provo, UT Dec. 2013 – present Associate Major Gifts Officer, LDS Philanthropies, Provo, UT

Implement development initiatives for LDS Philanthropies (a department of the Presiding Bishoprics Office in the Church of Jesus Christ of Latter Day Saints)

Oversee 2.5 million dollar fundraising efforts for the J. Reuben Clark Law School including the International Center for Law & Religious Studies while accomplishing the Dean’s focused objectives on endowed scholarships, fellowships and infrastructure initiatives

Identify, maintain and manage effective relationships with a key pool of 125 donors as a direct liaison between President’s Leadership Council members, community members, corporate and business leaders, major gift level friends of BYU and LDS Philanthropies

Assistant Director/Career Counselor, Utah Valley University, Orem, UT Oct. 2010 – Dec. 2013

Assisted students, community, staff and faculty with various career decisions including individual assessment plans, work history, educational background, specialized training, skills and personal information to secure permanent employment

Administered aptitude tests and personality assessments to identify suitable career fields and options while developing job search skills and strategies (resume/interview preparation, employer research, internship and company research, job transition, skills assessment, graduate admissions preparation); Direct resource expert for Business and MBA students

Identified, recruited and delivered orientations on UVU students and department services within the university and community

Set up and provided adjunct instruction for career and major exploration and preparation classes for Woodbury School of Business and College Success Studies; Taught individual and group sessions on job search and job readiness techniques, labor market information and identification of employment/re-employment and internship opportunities

Collaborated with various departments and peers in student engagement activities and promotion of career development services

Executive Director of Human Resources, Fortified Financial LLC, Lehi, UT Sept. 2009 – Oct. 2010

Provided executive management liaison support between CEO, management team, employees and clients

Trained and facilitated workshops including New Hire Orientation, Human Resources, Sales and Processing Training, CRM software implementation, Change and Conflict Management

Developed company training curriculum and development modules for employees including scripting and editing of website content and programs

Developed and wrote the Employee handbook, company policies and procedures, workflow and communication profile charts and e-learning training plan for webinars; tracked, assessed and managed participation

Assisted with quality control, internal file auditing and contract and agreement assessment

Created executive management records management file and reporting processes including organizational charts, job descriptions and employee legal agreements to comply with state, federal laws and regulations

Coached individual employees through career transitions, company restructuring; enrollment in licensing modules

Assistant Director - Career & Alumni Services, Brigham Young University-Hawaii, Laie, HI Sept. 2008 – Sept. 2009

Managed Career Development program including staff, administrative functions, student programs and services, staff and alumni professional development and job placement, career advising, job search, design and implementation of recruitment programs for diverse group of companies, organizations and graduate schools

Facilitated and provided training on use of electronic career services office management system (tracking, calendaring, assessment, employer and student database); generated executive department reports; data and trend research and analysis

Planned and coordinated bi-annual university career fairs, monthly employer on-campus recruitment events and graduation galas, alumni mentoring program, return-ability tracking and employer relations program

Developed and delivered training workshops and presentation related to career planning, job search, leadership, diversity training and employee retention

Represented university and career services program at regional, national and professional conferences, workshops and employer on-site visits; collaborated with academic counterparts in program development based on best practices, strategic outcomes

Wrote department reports, business correspondence, procedure manuals and business continuity plans

Assisted Director in development of employer relations program, preparation and reconciliation of annual department budget, performance appraisals and disciplinary actions; strategic planning and assessment; program development and outreach

Human Resources Training and Development Manager, Brigham Young University-Hawaii, Laie, HI Jan. 2006 – Sept. 2008

Oversaw administrative and fiscal management of Training and Development program under Human Resources (performance appraisals, mediation/grievance procedures, compliance, strategic planning and assessment for accreditation)

Developed new hire and professional development training curriculum and orientation for over 300 faculty, staff, student employees on change management, conflict resolution, recognition, retention, team building, performance and engagement

Coordinated university special events such as Years of Service, Exemplary Service Awards, Living our Traditions, Health and Benefits Fair, Employee Appreciation Week and student recognition

Managed maintenance and updating of job descriptions database, physical records and files; consistent research and analysis

Consulted for several small businesses, non-profit agencies, community groups, school districts on staff grievance procedures, customer service, organizational development and success

Participated in hiring search committees, focus groups and mediation consultations

Adjunct Faculty - English Department, Brigham Young University-Hawaii, Laie, HI Sept. 2000 – Sept. 2009

Taught English 101 and 201 Critical Writing and Literature courses including curriculum development and assessment; developed literature and writing curriculum for university level courses in preparation for university accreditation; Created and taught Student Leadership Development course (Jan. 2006 – Sept. 2009) and participated as instructor in the Freshman Learning Academy

Department Chair - English Department, Church Schools Tonga - Liahona, Tonga Jan. 1996 – Sept. 2000

Responsible for budget, recruitment, supervision, training, appraisals of eight full-time faculty and part-time staff employees and taught Forms 3 to 7 (equivalent to Grades 9 – 12 and AP classes); Mediated as liaison between Church Educational System and Tonga Government Board of Education in establishing and creating examination curriculum for regional, charter and private schools

Consulted independently for South Pacific Board of Educational Assessment; researched international best practices standards

EDUCATION

Master of Public Administration, University of Phoenix, Phoenix, AZ 2007 Bachelor of Arts, English, Brigham Young University-Hawaii, Laie, HI 1995 Job Search Practitioner Certification, Brigham Young University-Hawaii, Laie, HI 2008 - 2012 Certified Workforce Development Professional (NADWP); Global Career Development Facilitator (CCE) 2010 - 2013 Professional Development/International Teachers Education Program, Liahona, Tonga 1997

HONORS

Exemplary Service Award-2006 ~ David O. McKay Scholarship-1987 ~ BYU Women’s Conference Presenter-2008 ~ UVU Student Affairs New Professional Award of Excellence-2012 ~ NASPA, UACE, NADWP, UVU Summer University, CAM Fishbowl, University of Utah, Diversity in Higher Education, IAAP Presenter–2006-2013 ~ UVU HR Academy Certification-2011 ~ Region V NASPA Board Member–2013