lecture 3 future trends in the global retail industry

De La Salle – College of Saint Benilde

VERTICAL SOLUTIONSVERTICAL SOLUTIONS

Lecture 03: Future Trends in the Global Retail Industry

PRESENTED BY:

Ian Agoncillo Pacaña


Agenda

• Global Retail Industry• Future Trends


Global Retail Industry


Future Trends in Retailing

1. No more one size fits all. – Retailers will carry products that appeal to various

consumer mindset

2. Experience Excels. – Customer buying experience will be important

3. E-commerce: more Action than Transaction. – E-retailing will be used more than just for simple

transactions



4. Smart Shopping. – Consumers will accept new technologies that give them

better information and more control over the shopping process.

5. Smart Stores.– Stores use technology for better space usage and

employee efficiency. – Over time, these solutions will replace human resources.

6. M-commerce will continue– The selling of products and services via mobile devices will

grow.



7. Retailers Act like Suppliers. – As retailers grow and become more global, they will

seek alternative sources of supply.

8. Brand Sharing. – Retailers will plug into each other’s shopper base and

use location strength through innovative store-within-a-store, or brand-sharing, partnerships.

9. Suppliers Become Retailers. – Supplier direct-to-consumer will become a more

practical scenario in the future.


Question and Answer

Q & A


References

• Berman, Barry & Evans, Jpel, Retail Management 10th Ed. (Person)• Retail Forward, Inc., “Twenty Trends for 2010: Retailing in an Age of Uncertainty”

lecture 3 future trends in the global retail industry

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