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Compliance Tips Florida Medicaid Providers and Discussion about Medicaid Fair Hearings Excerpts from

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Page 1: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

Compliance Tips Florida Medicaid Providers

and

Discussion about Medicaid Fair Hearings

Excerpts from

Page 2: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

Learning Objectives

• Share basic Florida Medicaid compliance tips with Florida Medicaid providers

• Improve compliance with Florida Medicaid policy

• Refresh Florida Medicaid providers’ basic Medicaid Fair Hearing knowledge

• Facilitate discussion regarding Transportation-related hearing issues

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Page 3: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

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Presentation Outline

Section 1 Florida Medicaid Authority

Section 2 Inspection of Records

Section 3 Additional Compliance Resources

Section 4 Compliance Summary

Section 5 Medicaid Fair Hearing Overview

Section 6 Discussion of Medicaid Fair Hearing Issues

Page 4: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

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General Handbook

General information for providers regarding the Florida Medicaid program, recipient eligibility, provider enrollment, fraud and abuse policy, and important resources are included in the Florida Medicaid Provider General Handbook.

Page 5: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

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Coverage and Limitations Handbook

The Coverage and Limitations Handbooks explains covered services and policies for each type of Medicaid Service.

COVERAGE AND LIMITATIONS Therapy Services 318 7/1/2008 1.1

COVERAGE AND LIMITATIONS Traumatic Brain and Spinal Cord Injury Waiver Services 2231 12/31/2012 1

COVERAGE AND LIMITATIONS Visual Services 1308 1/1/2010 1

PROVIDER REIMBURSEMENT ADA Dental Claim Form 4644 7/1/2008 1.1

PROVIDER REIMBURSEMENT CMS-1500 Claim Form 8847 7/1/2008 1.4

PROVIDER REIMBURSEMENT Transportation 2416 7/1/1997 1

PROVIDER REIMBURSEMENT UB-04 9481 7/1/2008 1.3

Page 6: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

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Reimbursement Handbooks

• Each reimbursement handbook is named for the claim form that describes and explains how to complete and file claims for reimbursement from Medicaid.

• The reimbursement handbooks also contain eligibility information, general Medicaid information, and claim instructions.

Page 7: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

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All Florida Medicaid handbooks, fee schedules, forms, provider notices, and other important Medicaid information are available on the Medicaid fiscal agent’s Web Portal.

http://mymedicaid-florida.com/

Page 8: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

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Right to Review Records

A Medicaid provider may be audited or reviewed by authorized state and

federal agencies and their authorized representatives.

The review may include provider’s or facility’s records as well as

physical location.

Page 9: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

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Right to Review Records

This requirement applies to the provider’s records and records for which the provider is the

custodian.

The provider must give authorized state and federal agencies and

their authorized representatives access to all Medicaid patient

records and to other information that cannot be separated from

Medicaid-related records.

Page 10: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

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Sanctions

• AHCA shall impose sanctions on providers in accordance with Section 409.913 F.S. and Rule 59G-9.070, F.A.C.

• Sanctions include the following:– Suspension from participation in the Medicaid

Program– Termination from participation in the Medicaid

Program– Imposition of fines

Page 11: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

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Resources

• Video training on Medicaid Provider Compliance Program & Provider Self Audits– Present a high level overview of a

Compliance Program– Increase understanding of the value of

self-audits– Provide details on how to perform a self-

audit and submit it to Medicaid Program Integrity

Page 12: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

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Medicaid Area Offices• The Agency has thirteen

Medicaid Area Offices in eleven areas throughout the state that serve as the local liaisons to providers and recipients.

• You can find your Area Medicaid Program Office by visiting: http://www.mymedicaid-florida.com/

• You will find information, publications, provider training calendars and beneficiaries’ links at this site.

Page 13: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

• Florida Medicaid Provider Training e-Library contains training resources for Medicaid providers on Medicaid policy. Look through the list of PowerPoint presentations and videos and select the information that is of interest to you. Among the benefits of using this site are:– Choosing the time that is convenient for you to review

the training materials.– Learning at your own pace with self-paced learning

materials, and – Building your knowledge of Medicaid policy, decreasing

the risk of non-compliance and avoiding billing errors.

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Page 14: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

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Health Care Alerts

• The Florida Medicaid program has an email alert system to notify registered providers or interested parties of "late-breaking" health care information.

• To subscribe to the automated alert system, you will need to complete the online form at: http://ahca.myflorida.com/Medicaid/alerts/alerts.shtml.

 

Page 15: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

Compliance Tips Florida Medicaid Providers

Compliance Summary

• Familiarize yourself with handbooks

• Know licensure and certification obligations

• Keep provider enrollment file up to date

• Make records and facility available upon request

• Utilize available resources

Page 16: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

Medicaid Fair Hearing Overview

• Hearing rights are triggered when services are denied, terminated, suspended, or reduced

• The Department of Children and Families, Office of Appeal Hearings, presides over Medicaid fair hearings

• Adverse determination must be in writing and include the hearing notice to the recipient

• Requests for fair hearing may be made within 90 days

Page 17: Learning Objectives Share basic Florida Medicaid compliance tips with Florida Medicaid providers Improve compliance with Florida Medicaid policy Refresh

Discussion of Medicaid Fair Hearing Issues

• Denying Services to a Medicaid recipient

• Eligibility

• Non-compensable

• Legal proceedings

• Witnesses

• Evidence