Leadership Excellence: Inspiring Performance and Sustaining Success

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  • Leadership Excellence:Inspiring Performance and Long-Term Success

  • 2

    Annette@Inspired-Executives.com

    Leadership Can Be Found in Day-to-Day

    Activities

    Leadership Excellence has become a key differentiator regarding managing performance and sustaining success.

    Leadership can be found in day-to-day activities, for example dancing. Here are some lessons on leadership excellence from the dance floor:

    Know who you are: Dancing and leadership means being aware of your ownstyle, what youre passionate about, and then expressing exactly that.

    Emphasize self-leadership: The way your dance partner holds him-/herself will lead you to effortlessly do your part and follow him/her well.

    Focus on implementation: Dont be afraid of making mistakes, just start moving. Both dancing and doing business can only be learned by taking action.

    It takes two to tango: Its about working in partnership to create the best results. When we dance, there is consent, connectedness and a shared passion for ourgoals.

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    Annette@Inspired-Executives.com

    ContentsLeadership Excellence:

    Inspiring Performance and Long-Term Success

    VUCA-World1

    Leadership Challenges2

    Leadership Excellence3

    Authentic Identity4

    Change Leadership5

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    Annette@Inspired-Executives.com

    Severe Turbulence is the New Normal

    V

    U

    C

    A

    Volatility

    Uncertainty

    Complexity

    Ambiguity

    Nature, speed, volume, magnitude, and dynamics of change

    Lack of predictability of issuesand events

    Confounding of issues, and the chaosthat surrounds any organization

    Haziness of reality, and the mixedmeanings of conditions

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    Annette@Inspired-Executives.com

    VUCA-World1

    Leadership Challenges2

    Leadership Excellence3

    Authentic Identity4

    Change Leadership5

    ContentsLeadership Excellence:

    Inspiring Performance and Long-Term Success

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    Annette@Inspired-Executives.com

    We need leaders who can lead in any situation,with or without position authority, with or without formally allocateddecision rights, with or without designated followers, with or without an approved set oftraits and characteristics, and often in conditions in whichthere is no agreement as to what theright answer is.

    Granger (2009)

    Current Leadership Vacuum

    The leadership crisiswe first identified in our 2005 reportcontinues.Rosenthal, et al (2007, intro.) A national study in confidence in Leadership, The Center for Public Leadership, Harvard University

    Estimates of managerialincompetence range from30% to 75%. 65% to 75% oforganization membersreport that their immediate boss is the worst aspect oftheir current employment. The failure rate amongsenior executives is 50%.Robert Hogan and Robert Kaiser, What weknow about Leadership (2005)

    Yet despite the huge investmentthat companies have made in change management, moststudies still show a 60 70% failure rate for organizationalchange projects.HBR.org

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    Annette@Inspired-Executives.com

    Room for Improvement & the Power of

    Basic Beliefs

    Yesterdays command and control mentality is definitely out. There is not this one set of leadership skills that could make all the difference. Instead, they describe an idealized version of a leader who seems to have super-natural powers. Dont we all love heroes? How real or realistic are they though?

    There is a leadership vacuum that needs to be filled. Take up that space and lead. There is not just one way to exhibit leadership excellence. You need to find your own.

    The biggest challenge is sitting between our two ears. Our mind is a powerful thing. The stories we tell ourselves and the things we believe about ourselvescan either prevent change from happening or allow new skills to blossom.

    Prof. Carol Dweck, psychologist at Stanford University, studies human motivation. She tries to find out why people succeed and whats within ourcontrol to foster success.

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    Annette@Inspired-Executives.com

    Changing Your Mindset ...

    Fixed Mindset Intelligence is static.Belief that my intelligence, personality and character arecarved in stone; my potential is determined at birth.

    Leads to a desire to look smart, and therefore a tendencyto

    avoid challenges

    give up easily

    see effort as fruitless or worse

    ignore useful negative feedback

    feel threatened by the success of others.

    As a result they may plateau early and achieve lessthan their full potential.

    Fixed Mindset

    Source: Dr. Carol Dweck, Stanford University

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    Annette@Inspired-Executives.com

    ... Its Up to You!

    Growth Mindset Intelligence can be developed.Belief that my intelligence, personality and character can bedeveloped. A persons true potential is unknown (andunknowable).

    Leads to a desire to learn, and therefore a tendency to

    embrace challenges

    persist in the face of setbacks

    see effort as a path to mastery

    learn from criticism

    find lessons and inspiration in the success of others.

    As a result they reach ever higher levels ofachievement.

    Growth Mindset

    Source: Dr. Carol Dweck, Stanford University

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    Annette@Inspired-Executives.com

    Managing and Leading for

    Performance and Results

    BeliefsValues, judgements, interpretations, assumptions, attitude

    RelationshipsTrust, rapport, collaboration, sharing, connection

    BehaviorStyle, openness, habits, skills, practices, action

    ResultsOutcomes, impact, accountabilities, improvements, performance

    ... determine my ...

    ... which influence my ... ... which affect my ...

    ... which reinforce my ...

  • 11

    Annette@Inspired-Executives.com

    VUCA-World1

    Leadership Challenges2

    Leadership Excellence3

    Authentic Identity4

    Change Leadership5

    ContentsLeadership Excellence:

    Inspiring Performance and Long-Term Success

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    Annette@Inspired-Executives.com

    Leadership Defined

    As we look ahead intothe next century, leaderswill be those whoempower others. Bill Gates

    When the leadershipprocess in a group iseffective, three crucialoutcomes are produced: Direction Alignment Commitment

    Center for Creative Leadership

    The only definition ofa leader is someonewho has followers.

    Peter Drucker

    It is important that you get clearfor yourself that your only accessto impacting life is action. The world does not care what youintend, how committed you are, how you feel or what you think, and certainly it has no interest in what you want and dont want. Take a look at life as it is livedand see for yourself that theworld only moves when you act. Werner Erhard

    Leadership involves establishing a clear vision sharing that vision with others providing the information, knowledge

    and methods to realize that vision, and

    coordinating and balancing theconflicting interests of all membersand stakeholders.

    A leader steps up in times of crisis, and is able to think and actcreatively in difficult situations.

    Businessdictionary.com

    Leadership is the capacityto translate vision intoreality.

    Warren Bennis

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    Annette@Inspired-Executives.com

    Revisiting In Search of Excellence

    The Eight Themes (Tom Peters, 1982)

    1 A bias for action2 Close to the customer3 Autonomy and entrepreneurship4 Productivity through people5 Hands-on, value-driven6 Stick to the knitting7 Simple form, lean staff8 Simultaneous loose-tight properties

    To be added (2016)

    Capabilities concerning ideas, e.g. creativity, innovation

    Liberation, disorganization Speed, agility

  • 14

    Annette@Inspired-Executives.com

    Leadership Excellence Starts

    With Leading Yourself

    Obviously, the boss in this cartoon needs to adapt to the VUCA-world. VUCA requires sharing ourselves more freely.

    On the dance floor, both, leader and follower have a shared responsibility. The same is true for organizations. In the dance world, we talk about floor craft, which equals excellence.

    Be the best you can be, and dance like nobodys watching. In competition ballroom dancing, judges wantto see full expression and commitment to the movement. No holding back.

    Use the same procedure in business: Make the leap of faith, take the risk, and execute your decisionswhole-heartedly. Dance full out.

  • 15

    Annette@Inspired-Executives.com

    Dance Full Out

    Personal mastery is the discipline of continuallyclarifying and deepening our personal vision, of

    focusing our energies, of developing patience, andof seeing reality objectively. People with a high

    level of personal mastery are able to consistentlyrealize the results that matter most deeply to

    them.Peter Senge, The Fifth Discipline Fieldbook

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    Annette@Inspired-Executives.com

    There is a linkage between these rubber bands and personal mastery. The concept of Personal Masterycomprises a vision, creative tension, and commitment to truth.

    Commitment to truth means being willing to challenge the way you perceive the world and others. Your vision is an image of the future that you desire. Attempting to make reality meet your vision produces creative tension.

    The rubber band represents the tension between your personal vision and reality. The creation process needsboth vision and truth to be energized and move forward!

    Leaders Consciously Choose

    Their Attitude

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    Annette@Inspired-Executives.com

    Leading From the Inside Out

    Leaders with a sound level of Personal Mastery

    are dedicated to creating and leading out of a personal vision. They can accurately assess the gap between current reality and their vision.

    are mindful and present, and they practice regular self-reflection and self-monitoring.

    accept only the best.

    understand not only their own feelings, behaviors, and mindsets but are equally aware of

    as to what drives their followers.

    embrace self-management.

    are clear on the end state they wish to achieve andrelentlessly drive towards it every day.

  • 18

    Annette@Inspired-Executives.com

    Leadership Excellence in Action

    Oprah Winfrey

    It doesnt matter who youare, where you come from. The ability to triumphbegins with you. Always.

    Muhammad Yunus

    Poor people are bonsaipeople, there is nothingwrong with their seed. Society never allowed themthe space to grow.

    Steve Jobs

    If you are working on something exciting that youreally care about, you donthave to be pushed. The vision pulls you.

  • 19

    Annette@Inspired-Executives.com

    VUCA-World1

    Leadership Challenges2

    Leadership Excellence3

    Authentic Identity4

    Change Leadership5

    ContentsLeadership Excellence:

    Inspiring Performance and Long-Term Success

  • 20

    Annette@Inspired-Executives.com

    Why Should Anyone Be Led By You?

    Most people are other people. Theirthoughts are someone elses opinions, theirlives a mimicry, their passions a quotation.

    It is not the perfect, but the imperfectwhich needs our love.

    Be yourself. Everyone else is taken.

    Oscar Wilde

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    Annette@Inspired-Executives.com

    Authentic Leaders Know Why They Want to

    Lead

    People are longing for trustworthy leaders. Authentic Leaders fill a void in an uncertain world.

    Authentic Leaders lead from conviction; they are originals, not copies, and base their actions on their values. They

    understand their purpose have strong values establish and maintain trusting relationships exhibit Self-discipline act from the heart (mission).

    People have the capacity to become authentic leaders. It is a lifelong learning process.

    Leaders are shaped by critical life events that lead togrowth and greater authenticity.

    Source: Bill George (2003, 2007)

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    Annette@Inspired-Executives.com

    AuthenticLeader

    Authentic Leadership Comes From

    Who We Are

    Purpose

    Passion

    Values

    BehaviorHea

    rt

    Com

    pass

    ion

    Source: Authentic Leadership: Rediscovering the secrets to lasting value

    by Bill George

  • 23

    Annette@Inspired-Executives.com

    VUCA-World1

    Leadership Challenges2

    Leadership Excellence3

    Authentic Identity4

    Change Leadership5

    ContentsLeadership Excellence:

    Inspiring Performance and Long-Term Success

  • 24

    Annette@Inspired-Executives.com

    Listen, Listen, Listen

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    Annette@Inspired-Executives.com

    Emotion is at the Heart of Change

    BehaviorGoals Skills

    StructuresGuidelines

    Feelings

    Roles

    BeliefsValues

    Opinions

    Desires

    Needs

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    Annette@Inspired-Executives.com

    Resistanceis caused up to

    80 %

    10 %

    10 %

    by uncertainty and fear

    by disregarded self-interests

    by factual concerns adverse to the change

    Emotions are Deeply Rooted in Resistant Behavior

  • 27

    Annette@Inspired-Executives.com

    Change in Organizations Always Impacts

    Motivation, Morale, and Productivity

    RewardingCompletion(Satisfaction)

    Actively managed changeleads to ... Higher speed of adoption

    How quickly do employees beginto use the new process, system, tool or behavior the changeintroduces?

    Better employee engagementHow many employees areengaged and practice the newway of doing things?

    Higher proficiencyHow effective are employeeswhen they implement change?

    1

    2

    3

    45

    without change managementwith change management

    Morale

    Time

    UninformedOptimism

    (Hope)

    InformedPessimism

    (Doubt)

    HopefulRealism(Hope)

    InformedOptimism

    (Confidence)

    Source: Dr. Elisabeth Kuebler-Ross, Change Curve

  • 28

    Annette@Inspired-Executives.com

    Nurture the Sense of Urgency

    Generate creative tension:

    D x V x S > RD = Dissatisfaction with current situation,

    need for change

    V = Vision: Outcome & values

    S = Steps to success

    R = Resistance

    Each of the three factors in Gleichers change formula must be bigger than zero.

  • 29

    Annette@Inspired-Executives.com

    Successful Change Processes

    Shared Vision Has a clear vision been articulated and is the vision understood and shared by all stakeholders? Is the change process aligned to strategic and business objectives?

    1

    Sense of Urgency Has a sense of urgency for the change been articulated? Do the benefits of change outweigh the benefits of the status quo?

    2

    Leadership Accountability Do leaders at all levels understand their role in enabling change? Do leaders and HR have the resources and preparation to identify key employees to engage?

    3

    Stakeholder Involvement Have strategies been developed to engage key employees? Do leaders understand how to help their employees to move to the next stage of change?

    4

    Communication Has a communication strategy and a feedback mechanism been established? Are key messages impacting individuals reinforced through one-on-one communication?

    5

    Training Has a learning plan been developed to address desired competencies? Is leadership establishing clear priorities for training?

    6

    Organizational Alignment Have the behaviors required for the future state been identified? Have incentive and reward systems been aligned to reward desired behaviors?

    7

    Source: Corporate Leadership Council

  • 30

    Annette@Inspired-Executives.com

    Leadership Strategies in a VUCA-World

    Volatility

    Uncertainty

    Complexity

    Ambiguity

    Organizational agility, increase ofresources, clear communication, andintention

    More flexibility, fresh perspectives

    Influence and inspire across hierarchies, lead and follow, collaboration, focus

    Experiment, identify new business rules

    Challenge: Response:

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    Annette@Inspired-Executives.com

    What Top-Notch Leaders Prioritize

    Leadership Excellence starts with leading yourself from the inside out. Leaders who embrace Leadership Excellence prioritize

    AuthenticityTheir intentions, behavior and impact are in congruence.

    A deep Sense of Purpose They are clear as to why the organization is in existence and what their contribution is.

    A Source of Passion They do what they love, and love what they do.

    Personal Mastery They have a positive outlook and consciously choose their attitude to get there.

    Reality Checks They reflect, self-monitor, take in feedback and assess where the they are with regard to their or the organizations vision.

  • 32

    Annette@Inspired-Executives.com

    Be Passionately Curious, Present Now, and

    Strive for Leadership Excellence Always

  • 33

    Annette@Inspired-Executives.com

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    Annette@Inspired-Executives.com

    Image Sources & Photo Credits

    Slide 3, 5, 11, 19, 23, 20, 33: Annette B. Czernik

    Slide 8: hobbitfoot / fotolia

    Slide 9: hobbitfoot / fotolia

    Slide 10: ninefotopl / fotolia

    Slide 13: turgaygundogdu / fotolia

    Slide 16 and 17: illiano / fotolia

    Slide 18: Image Muhammad Yunus: Flickr / User: Chatham House / CC Lizenz ; Image Oprah Winfrey: Flickr / User: Greg Hernandez / CC Lizenz ; Image Steve Jobs: Flickr / User: segagman / CC Lizenz

    Slide 26 / 28: freshidea / fotolia

    https://de.fotolia.com/id/77737543https://de.fotolia.com/id/77737551https://de.fotolia.com/id/81971898https://de.fotolia.com/id/97323435https://de.fotolia.com/id/101783183https://www.flickr.com/photos/chathamhouse/6436578243/https://creativecommons.org/licenses/by/2.0/https://www.flickr.com/photos/greginhollywood/5334041943/in/photolist-98mmQp-98miEk-9U3tJf-9YKAVG-jsjjBM-dYrzkp-5DMFVt-9jZ9EK-9WnuvX-9WqmJd-nS4eeY-BWrJTG-CmgCgq-CoznoR-BWrNfG-Ce197N-CozsPv-Bk8jam-BsoBMY-BuGpSg-Bk8njC-BnoVY2-AxaRJC-AxaQRq-B3ydUw-AWbFJc-B3ygHY-ehWj2Q-kme3Mk-9m4QbU-bvdpMB-AzT8Dy-7XveYq-7mxoJf-k66Ru-ecsKi-jAGwz-hkJ3pX-fJ4iGy-fEGoBv-h1oW9n-hn6MFw-gUu9RT-h1Eu8J-kDDcrT-hfHTyJ-dSFok9-dvo6R3-dvo6Zh-dvo6w9https://creativecommons.org/licenses/by/2.0/https://www.flickr.com/photos/8010717@N02/6216457030/in/photolist-atjY6C-463KKN-atmyof-atpt8F-atrm2j-athq2b-atrKVk-atusVQ-pH1bPW-aEBxGP-atjTiy-atkL7H-JD5VK-attZX8-bH2n3V-2GGk1p-bDpLPH-ba6KEp-atutrA-atkYxS-aCPSnn-athVmr-azVuJt-atrxeu-atm5vZ-d6fVHf-atA9Sh-atgMz6-aDUY86-ati9fB-9rxqHV-ai6Wm4-atrPAk-atG5AF-aSoMtg-7v5971-91ndNB-9uQfFD-dikGbw-ati6Cb-f64CK4-athMe5-c4TiBy-atkg8C-9NXziX-es6nz3-atj9kc-aPZMx4-aPZMTT-b2Cbgthttps://creativecommons.org/licenses/by/2.0/https://de.fotolia.com/id/84309564

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