“The task of the leader is to get his people from where they

are to where they have not been.”

Leadership Body

Applications

Dear BRAVE friend,

I’m glad to welcome you to an amazing journey of applying for leadership position in our LC. In front of you is a

booklet for TL and Manager positions for period August – December.

Our LC achieved some amazing things in past period, and I am really proud that we all shared that sweet joy of

success and achievement. We provided more than 40 leadership opportunities, but what we want to do is to make this

leadership development go viral and make it accessible for every student in our campus, for every organization and

every company out there.

I honestly believe that key to unlocking this amazing potential of our organization lays in you and other BRAVE

individuals willing to take this responsibility of leading our LC forward. Role of our organization is to create leaders

and we have to start from ourselves, awaking this leadership in us to make others better.

I can’t wait to see your amazing image of our LC in the future and way we can all together shape our organization

and make it better.

I wish you good luck!

For all the additional information feel free to approach and ask me or any other member of EB team.

Sincerely yours,

Dušan Stojković

LCP 2014/15

Leadership Body

Applications

Application process:

1. After reading this booklet, click the link to confirm attendance to the Academy. You have

to attend academies for your function, and General academy! 2. Please answer all the questions. Incomplete applications won’t be considered. Also, solve

the case study for both functions! You will need to send us a short summary of your case

study solution (up to 2 pages, in pdf with the rest of the application) and a presentation (in

ppt, prezi or similar) that you are going to use when presenting on the interview (you have

5 min per each position) until the application deadline. 3. Express yourself through the design of the application! 4. Save the application in .pdf format and send it to

snezana.markovic@aiesec.net and dusan.stojkovic@aiesec.net till 1st of

November 2015, by 21:00. 5. You will get an e-mail confirmation of receiving your application within 24 hours. 6. Interviews will be held on the 2nd November. 7. Name your application in following format : Name_Surname_LB_Position name 8. You have to apply for minimum two positions! 9. Good luck!

Leadership Body

Applications

LCP

VP TM

TM Coordinator

VP iGCDP

TL Enter Your Future Raising

TL Value Delivery

TL Value Delivery

TL International Kindergarten &

Social Care

X Coordinator

VP oGCDP VP M&PR VP oGIP

TL Global Talent FPN

TL Global Talent FON

VP iGIP VP CR

TL Global Entrepreneurs

Raising

Corporate Relations

Coordinator

VP F

iGCDP Sustainability Coordinator

Leadership Body

Applications

Required: Preferred:

- Communication skills - Presentation skills

- Presentation skills - Strategic thinking

- Strategic thinking - Leadership skills

- Leadership skills - Team management skills

- Project management skills

- Conflict management skills

- Virtual/physical meetings management

Competencies required: Benefits:

- Entrepreneurial Outlook - Development of leadership skills;

- Proactive Learning - Team building experience;

- Emotional Intelligence - Team management experience;

- Global Mindset - Access to global network;

- Social Responsibility - Development of time management skills;

- Project planning skills;

- Conflict management skills.

Attendance is mandatory for:

LCM, Team meetings, Leadership day, SPARK,

Leadership meetings, LCP2TL meetings, Weekly

VP TL working times and analysis.

Working hours: 20 hours a week. 4 hours per

work day.

Leadership Body

Applications

Team Leader Value delivery

The Value Delivery team is responsible for all the realizations of Enter Your Future, Social Care and

International Kindergarten,, communicating with interns. This team will be responsible for the implementation

of EP minimums and the overall quality of realizations. It’s a position that requires coaching skills, fast-

responding, organization, and good communication skills, human skills, and working ethic, as well as a good

command of the English language. You will improve your presentations skills, team management skills,

working under pressure and organizational skills and coaching skills, as well as customer support.

Contribution: Reducing xenophobia and raising needed IT literacy and culture awareness for kids in Belgrade.

This will long termly influence their values, perspectives and city we live in.

3. Realization

• Responsible for realized and completed NPS score (Realized score 80 - Response Rate 100%, Completed 75 - Response

Rate 80%), • Responsible for implementation and tracking of EP LEAD (100% of held P.A. meetings, integrated 50 % of EPs in the LC,

realized of 100 % of AIESEC expectations), • Responsible for tracking of partner servicing (100 % realized of expectation meetings, 100 % of evaluation meetings) ,

• Responsible for tracking arrival/departure and collected "stories from an internship" (100 % arrival/departure, 70 %

stories).

3. Realization

• NPS score (Realized score 80 - Response Rate 100%, Completed 75 - Response Rate 80%),

• EP LEAD (90% of held P.A. meetings, integrated 50 % of EPs in the LC, realized of 100 % of AIESEC expectations),

• Partner Servicing (100 % realized of expectation meetings, 100 % of evaluation meetings), • Arrival/departure and collected "stories from an internship" (100 % arrival/departure, 70 % stories).

• Percentage of realizations from country partnerships compared to total realizations

Leadership Body

Applications

Team leader Social Care & International Kindergarten

The Social Care & International Kindergarten team is responsible for all the raising of SC & IK, communicating

with TN takers and servicing them. It’s a position that requires sales skills, fast-responding, organization, and

good communication skills and human skills, and working ethic. You will improve your sales skills, team

management skills, working under pressure and organizational skills.

Contribution:

SC: You will enable NURDOR and Clinic Selaković to further develop their NGOs and operations by providing

well educated international volunteers. This will influence greatly on the impact they have as NGOs.

IK: Reducing xenophobia and raising needed culture awareness for kids in Belgrade. This will long termly

influence their values, perspectives and city we live in.

Job description:

1. Raising

• Responsible for raising of TN forms in social institutions and kindergartens,

• Communication with Sales Manager (CR) considering the Sales educations (80 % of members to attend all of them),

• Weekly Working Times with the Team as a must (100% of team members attendance on every of them),

•

Weekly analysis of Sales results to the VP (100% filled sales tracking tool and projected concrete steps for sales

improvement).

Key Performance Indicators:

1. Raising # raised TNs in institutions and kindergartens,

# Educations (80 % of all members to attend),

# Weekly WT (80 % of all members to attend).

Leadership Body

Applications

X coordinator

The X coordinator is in charge of developing the iGCDP sector in cooperation with VP iGCDP

and the rest of the iGCDP structure. As this area is constantly growing, the X coordinator will

work on the monitoring and tracking of the processes of matching and realization,

coordination of the X unit and the improvement of processes.

Job description

Working with VP iGCDP and the entire iGCDP sector Coordination of X unit, education, motivation and creation of sector culture Knowledge and analysis of the existing processes as well as looking for ways to improve them Tracking of matching of all TNs in the LC Tracking of reception, accommodation, registration and reception activities Working on LC2LC cooperations NPS, implementation and growth Working on buddy and host system

Leadership Body

Applications

Team leader Global Talent Outgoing

Global Talent Outgoing team has the responsibility to conduct all the operations, to maintain constant

communication with Marketing managers and manage sign ups to ensure bigger % of conversions. Improving

and tracking EP management will require a persistent and constant work as well as ability to communicate and

solve problems quickly. Contribution: Sending people on a GIP internship will reduce youth unemployment and spark

entrepreneurship within young people in the region.

Job Description: Key Performance Indicators:

Pre-matching:

• Communication with Global Talent marketing for promotion %of sing ups contacted within the time limit,

• Contacting people from the platform Number of EP's raised in the sub product,

• Managing and contacting sign ups and ORS, Number of EP's matched in the sub product,

• Quality control trough ORS and conducting the standards. Number of EP's realized in the sub-product,

• Working on the GT platform and managing all EP's on it.

Response Rate

NPS score

• Managing weekly TNs regarding content for GT promotion

Matching:

• Interviews,

• Sending 10 internships per week for every EP

• Coaching every EP to apply for a minimum of 5

internships per week

• Attendance on matching day along with all EPs

Realization:

• Managing visa documents and other requirements

• Managing co delivery of the internship with the VP ICX

Leadership Body

Applications

Team Leader Global Entrepreneurs Raising

Global Entrepreneurs Raising team will deal with the solving of business problems in small and medium

enterprises in Serbia. These problems will be analyzed and solved by interns that will work in these companies

and thus improve the business in our country. The team is in charge for the sales process of Global Talent

Incoming team.

Job description:

1. Raising

• Market research

• Responsible for raising of TN forms in

• Communication with Sales Manager and VP CR considering the Sales educations (80 % of members to attend all of them),

• Weekly Working Times with the Team as a must (100% of team members attendance on every of them),

•

Weekly analysis of Sales results to the VP (100% filled sales tracking tool and projected concrete steps for sales

improvement).

Key Performance Indicators:

1. Raising # raised TNs

# Educations (80 % of all members to attend),

# Weekly WT (80 % of all members to attend).

# of contacted companies,

# of company meetings,

# of signed contracts,

Leadership Body

Applications

iGCDP Sustainability Coordinator

iGCDP Sustainability Coordinator will deal with the providing financial sustainability of iGCDP through

different stakeholders: host families, hostels, funds and grants. The goal of this Coordinator is to make sure that

all internships in iGCDP are financially stable. It’s a position that requires sales skills, good communication skills

and working ethic. You will improve your sales skills, working under pressure and organizational skills.

Job description:

1.

• Market research

• Responsible for raising of hostels

• Communication with Sales Manager and VP CR considering the Sales educations (80 % of members to attend all of them),

•

Analysis of potential funds and grants

Promoting host programme

• Weekly analysis of Sales results to the VP (100% filled sales tracking tool and projected concrete steps for sales improvement).

Key Performance Indicators:

2.

# raised TNs

# Educations (80 % of all members to attend),

# Weekly WT (80 % of all members to attend).

# of contacted companies,

# of company meetings,

# of signed contracts,

Leadership Body

Applications

Talent Management Coordinator

Talent Management Coordinator will deal with increasing productivity of members by implementing team

minimums, tracking the educational system and LEAD implementation. The Coordinator will also deal with

recruitment (selection, allocation, induction) as well as supporting front office with the Value delivery phase

and LEAD implementation for Eps. It’s a position that requires presentation and communication skills, working

ethic, analytical skills and problem solving.

Job description:

• Recruitment (selection, allocation, induction)

• Team minimum implementation and tracking

• Productivity tracking and increase with performance tracking and R&R

•

Educational system – creation and tracking

Supporting front office team with LEAD implementation, IPS and OPS

• Analysis of potential bottlenecks and working on preventing them

Key Performance Indicators:

# TMP allocated

% member’s efficiency

# NPS of members and response rate

% retention rate

# IxP

Leadership Body

Applications

General questions:

1. Why do you want to be a part of the Leadership body of LC FON?

2. What is role of AIESEC in society? What does it mean for you to achieve Peace & Fulfillment of

Humankind’s Potential?

3. Explain AIESEC to:

a) 5 year old kid

b) Your college professor

c) President of Serbia

4. Do a SWOT analysis of AIESEC Belgrade FON?

5. What are key milestones needed for AIESEC Belgrade FON to grow?

6. What is leadership for you? Describe one situation when you act as a leader? Why leadership is

important for you personally?

Leadership Body

Applications

Functional case studies

Social Care & International Kindergarten

It is the third week of January. You and your team have managed to raise only 4 TNs and the goal is

20. You have a lot of institutions that are interested but don’t have enough money to sustain the

realizations. When it comes to raising for International Kindergarten, we had a lot of troubles with

approaching them because we are targeting wrong kindergartens that cannot afford to have interns in

their facilities. On top of it all, it is exam period at the faculties and the productivity of your team

members is not really high.

1. How will you make sure that your Social Care realizations are sustainable? Provide at least three

ways to achieve this. Which are your key synergies for achieving this? What is your role in each of these

ways.

2. How will you increase the productivity of your members and make sure that you achieve your goals

with respecting the deadlines?

3. Make an analysis of the market for kindergartens and propose strategies for approaching them and

speeding up the process of raising.

Leadership Body

Applications

Value delivery team

It is the second week of January. You already have 20 interns here and 20 more are coming this and

the following week. The ones that are here are complaining because they haven’t started their work yet

and it is been more than 10 days that they are here. The reason for this is that we have to do promotions

in schools once again because the number of delegates has decreased significantly (people gave up).

At the same time, interns from one of our houses are complaining about accommodation, that they are

traveling too much from their house to their work place and that there are too many of them living at

the same place. AIESEC hasn’t really provided support for them, because it is exam period and the

productivity of your members is not really high. This means that weekly coachings, team meetings,

working times and reception plans haven’t been held regularly. Don’t forget that 20 more people are

supposed to arrive in the next period and that we need to provide airport pickup, report them to the

police and take them to their work on the first week.

1. How will you manage the situation with JD and starting work for the people that are already here?

2. How will you manage the problem with the accommodation?

3, How will you make sure that your team’s productivity increases so that they provide the proper

support for the realizations (the people that are already here and the ones that are yet to come).

4. Which of these problems is your priority and why? Make a plan of your key activities in the next

period.

Leadership Body

Applications

X Coordinator

It is the third week of January. The plan is to match 40 TNs until the mid of February. You have

previously worked on establishing LC2LC cooperation but the partner LCs are still in the process of

raising and above all they are not replying their e-mails. Currently there are 30 interns that need to

have IPS and EP minimums fulfilled, however, the teams are occupied with their exams so they are not

fulfilling their obligations. They are not integrated in the LC, aren’t coming to LCMs and on the other

hand the members of the LC are not coming to reception activities.

Propose strategies and activities that will lead to:

1. 40 TNs matched in a month

2. IPS is held and EP minimums are fully implemented

3. The problems with the realizations are solved in a way that all stakeholders are satisfied

Leadership Body

Applications

Team Leader Global Talent Raising

It is the third week of January. You and your team of 4 members have been working on raising for the

past month with little success. You’ve raised 4 TNs but your plan is to have 16 and you realise that the

problem was that you didn’t target the right companies. You have a couple of leads, but the companies

are stalling with making the decision. There is only one month left for raising. At the same time it is exam

period at the faculties so the productivity of your members is not high. The two companies where you

managed to raise TNs are asking you when they will get their interns but you are not sure when the

iGIP team will be able to match them since the communication between your two teams is not going so

well.

1. Propose activities that will enable you to fulfill the plan for raising. Which is the right profile for raising

Global Entrepreneurs and how will you define it?

2. How will you improve the synergy with iGIP team and communicate properly the situation to the

company?

3. How will you convert the existing leads into customers? Make a plan for servicing companies.

4. How will you make sure that your team’s productivity increases and that you achieve your results

without missing the deadlines.

Leadership Body

Applications

Team Leader Global Talent Outgoing

Raising for your subproduct is coming to an end. You currently have 9 EPs that refuse to apply for

every internship that you send them. On the last day of raising you get new EPs and you end up having

40 of them. The Opportunity manager in Marketing sector is supposed to help you convert these people

to the apply stage, but you haven’t been able to reach him in the past two weeks. Partner LCs for your

suproduct are in Tunisia, India, Romania and Russia. Currently, in all 4 LCs there are internships for

which your EPs are matchable and the deadline for applications and matching is in 23 days. On the

other hand, it is exam period at the faculties, so your team members are not working as much and two

of them are on the break of leaving.

1. How will you increase the productivity of your team and make sure that they are working with their

EPs and respect the deadlines?

2. How will you convert the EPs to matched? Make a plan with concreate steps for working with them.

3. Define the ways of working with partners. Make a plan with concrete steps for this stakeholder.

4. What concrete steps are you going to make to improve your synergy with Marketing?

Leadership Body

Applications

Talent Management Coordinator

It is the third week of January. Recruitment is ongoing, you have 30 people on MXP currently and

promotion is still ongoing, where you need to attract 30 more people. At the same time, winter

realizations for iGCDP started and they need to have IPS and EP minimums implemented. Since it is

exam period, the productivity of our teams is decreasing, which is especially problematic when it comes

to Value delivery teams that can’t afford to stop working now.

1. How will you solve the recruitment problem? How can we deal with attraction, selection and MXP at

the same time? Make the plan for recruitment.

2. How will you increase the productivity of your teams and which teams will you focus on in the LC?

Propose at least 3 solutions for this.

3. How will you make sure that the Value Delivery phase is according to standards in iGCDP? What is

your role in that?

4. Which of these problems will you choose to focus on first and why?

Leadership Body

Applications

iGCDP Sustainability Coordinator

The Social Care team is working really hard to raise TNs for the following period and we have a lot of

institutions that are interested in having our interns working with them, but they don’t have the finances

to sustain the realizations. Your job is to find a way to make these 20 realizations sustainable.

1. Which is the profile of people that would participate in host programme? Which messages and channels

are you going to use to attract them?

2. Make a market research of hostels in Belgrade and make an offer for cooperation with them.

3. Research potential funds, grants and different investors for iGDCP.

4. Which of these ways is your priority and why? How many realizations do you plan to provide by

which stakeholder?

Leadership Body

Applications

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