lc4d technology + design, summer 2014
DESCRIPTION
Insights on technology and design in education, including interaction design, user experience, human centered design, user interface design, graduate education and more. IxD, UX, HCD, UI, IATRANSCRIPT
34&56&78&910
The Value of Graduate Degrees
Holistic IXD
What’s All the SASS About?
The Flat Movement
Interaction Design
Thank you for reviewing the inaugural edition of
Technology and Design (T+D). T+D is published by
the Louisville Center for Design (LC4D) and Lindsey
Wilson College and is distributed quarterly. T+D
presents the latest trends and information in the
areas of technology, design and education. We will
also include news, events, and other community
happenings from the Louisville and Midwest region.
LC4D offers the world an Online Master of Arts
Degree in Interactive Design. It will also offer the
Louisville community digital events, certificate
programs, creative workshops and professional
development for educators.
All things IxD, UX, IA, HCI, UI In this issue, we tackle
several topics in Interaction
Design (IxD). This has been
a hotbed of discussion in
the industry since the
advent of devices becoming smart. It includes
a highly demanding set of skills and practices that
focus on industrial, service and digital usability.
Some even claim it has run its course, but
regardless, the practices and principles that it
has brought to the table are here to stay for a
while. These are some of the job titles that grew
out of IxD:
• Interaction Designer • UX Designer
• UX Architect • UI Designer
• Information Architect • HCI Designer
• Content Strategist • Interactive Ninja
• IxD Rockstar • Happiness Architect
So read on and get orientated to a field that is in
constant flux as the Industrial Internet flexes
it’s muscles.
TECHNOLOGY DesignA
ND
T H E L O U I S V I L L E C E N T E R F O R D E S I G N | L C 4 D . O R G S U M 2 0 1 4
T+D and LC4D?WHAT’SINSIDE
S U M M E R 2 0 1 4
IxD
The Louisville Center for Design (LC4D) will be setting
up shop this summer in Louisville. LC4D is an initiative
by Lindsey Wilson College which is located in
Columbia, KY. They are committed to supporting LC4D
in its effort to provide professional development,
industry experts for speaking events and accredited
online education. LC4D currently has a virtual
presence and is actively in talks with local and
well established businesses in an effort to form
strategic alliances.
David Edwin Meyers, Director of LC4D says “Our
presence will raise the bar for industry professionals
and provide a mechanism for them to remain
active and engaged with the ever changing fields of
technology and design.” Meyers also wants to use
the talent and resources that Louisville has to offer.
“Louisville has talent and brilliance in the fields of
design and technology. We hope to utilize some of
these individuals in our professional development
offerings and our online Masters Degree program.”
LC4D has several missions. First and foremost their
online Masters Program will carry the torch in their
effort to bring world-class accredited education
to Kentucky and the region. This virtual effort will
extend the offering to all corners of the globe.
However, they are just as committed to supporting
local industry and the general community by offering
on-ground workshops in the heart of the city. “We
hope to get local talent involved in our effort to
create and develop open-education resources.”
Meyers, a native Kentuckian, points out that many
community colleges, technical schools and smaller
institutions simply don’t have the financial means
and industry personnel to keep up with the
curriculum that needs to be taught in the
classroom. This is a problem in Kentucky and beyond.
“These institutions don’t have the resources of an MIT
or Stanford.”
LC4D has a strategic alliance with the Interaction
Design Foundation (IDF), based in Denmark. The IDF
exists to create and supply open-education resources
to schools and the industry. This eases the burden
for many schools. “The IDF does have the contacts,
and has developed, in collaboration with top tier
universities, companies, authors and thought
leaders from Stanford, Cambridge, Harvard, MIT,
SAP Labs, IBM Research” says Meyers. As a strategic
partner with the IDF, Meyers has integrated some
of that expertise into the Master’s program. He also
hopes to recruit some of these experts to Louisville
for speaking engagements and special events.
To learn more about the Louisville Center for Design,
visit their Website at www.LC4D.org
TECHNOLOGY DesignAN
D
T H E L O U I S V I L L E C E N T E R F O R D E S I G N | L C 4 D. O R G
LC4D Lands in the ‘Ville.
“ Our presence will raise the bar for industry professionals . . .”
2
There seems to be a debate these days regarding
the value of academic education. Is it worth going
to college for four years and accumulating debt from
students loans? Unless you obtain scholarships from
your academic accomplishments or have family
support, it is likely you will have to utilize student
loans. Even if students qualify for grants by way the
federal student aid program (FAFSA), it usually doesn’t
cover the entire costs of college when you consider
tuition, books, housing and general living expenses.
Take this a step further. When looking at graduate
programs, the federal grants become none existent.
But other options may be available. Graduate
students continue to qualify for federal student
loans as long as they maintain a certain number
of credit hours. And if you can find an affordable
graduate program, this may very well suffice.
If you are a working professional, you should explore
options that your employer may have available.
Many companies provide a tuition benefit for
employees who are interested in continuing their
education. And then there are assistantships. Many
schools provide discounted tuition for graduate
assistants. In return, the graduate assistants are
usually required to assist a professor in program
duties. This could be doing administrative work or
possibly teaching an undergraduate class in a
topic that is related to their area of study.
In today’s job market, it is suggested that you arm
yourself with as many weapons as possible when
seeking employment. Continued engagement and
education is critical and illustrates to potential
employers your dedication and commitment. In the
fields of design and technology this is paramount
due to the rapid change and introduction of new
technologies, processes and platforms. Just in the
past decade alone, completely new disciplines have
mushroomed, as well as new platforms and devices.
When competing for jobs, it is critical that you have the
knowledge, experience, education and credentials.
Unless you are an ingenious savant or a Steven Jobs,
it is rare that an individual increases their odds for
opportunities, jobs, promotions and higher pay
without these.
A recent study from Georgetown University found
that the median earnings of those with a graduate
degree in the field, irrespective of tenure, earn an
average of 38.3 percent higher than those who only
possess a bachelor’s degree in the same field.
A senior manager in an international IT services
firm, quoted in a UK report, Talent Fishing: What
Businesses Want from Postgraduates, “Employers
do see more in master’s holders. When asked what
qualities they value about employees with graduate
degrees, nine out of ten of those employers who
recruited master’s holders liked their analytical
thinking and problem-solving skills.
APPLY TODAY FOR THE LC4D ONLINE
MASTER OF ARTS DEGREEin Interactive Design
www.LC4D.org | 1.888.871.1701
The Value of Graduate Degrees
“those with a graduate degree in the field, irrespective of tenure, make an average of 38.3 percent higher”
+38.3%HIGHER
SALARIES. . . . .
for those with a
graduate degree
$$
3
Imagine this scenario. An advertising agency gets a
new client. The client needs a Website. The account
executive meets with the client. Perhaps an assistant
AE attends - and possibly even a copywriter and
art director. The team gathers all of the pertinent
information and heads back to create. The writer
and designers work together to develop a series of
comps. They present to the agency and the agency
selects a direction. The team then goes back to refine
the designs based on feedback from the client and
over the next few weeks or months, they slowly build
the Web monster as the clients checks in periodically
to make sure the job is looking good and on track. In
time, they complete the job. They launch the site .
This scenario was pretty much the way Web sites and
other interactive endeavors were handled from the
early days of the Web up until the early to mid nineties.
Many agencies, firms and design studios still use
this method when creating interactive experiences,
whether it be Web sites, apps or other
digital experiences.
But there is one key player in this scenario that is
missing. And that is the user. Most corporate giants
and many progressive firms have altered this process
and started using what is referred to as a
“User-Centered” approach. This basically flips the
previous scenario on it head.
You can think of it as the same process but you are
adding tactics to the front end (Upfront research and
analysis), adding tactics to the middle (User-testing
and assessment) and adding tactics to the end
(Iteration based on testing).
It may still start with the client, but quickly shifts
to the “user”. So if you have a corporate entity like
Yum Brands, they would mine data on the users - the
customers of the restaurant outlets. They need to
understand their consumer’s behavior and what the
consumer’s wants, desires and needs are to better
deliver their product. In a global setting, this could
include cultural sensitivities, empathy to the user’s
point of view, and other items that were completely
ignored in the earlier scenario. This can be done with
surveys, interviews, observation, polls, user-testing
and so on. The list of tactics are many. But the point
is that, when developing a user-experience, be it a
Web site, mobile app, in-store experience - whatever.
User-centered design starts with the user.
This trend and discipline has come to be know as
interaction design. It includes many tactics and a
methodology of iteration. Iteration meaning a cycle
of collecting data, then designing, then testing, then
modifying the design based on test results. It is a
cycle of improving the product based on the user’s
needs, desires, intuition and usability. The term
interaction design was coined by Bill Moggridge and
Bill Verplank in 1984. In 2007, Moggridge stated “I
gave my first conference presentation on the subject
in 1984, and at that time I described it as “Soft-face”,
thinking of a combination between software and
user-interface design […] we went on thinking of
possible names until I eventually settled on
“interaction design” with he help of Bill Verplank.”
Since then the discipline slowly blossomed as the
world wide web and other platforms for interaction
came onto the scene. It grew out of the industrial
design area but has slowly made its way across the
spectrum of design. Since its spread there have been
many opinions on what it is, what its limitations and
scope are and even the very definition has aroused
debate.
There are a host of Web sites and publications that
address the topic. The two prominent organizations
are The Interaction Design Association (IXDA) and
the Interaction Design Foundation (IDF). These two
organizations exist to promote and support the field.
The IXDA is focused a bit more on professional topics
while the IDF does the same but also has a mission to
T H E L O U I S V I L L E C E N T E R F O R D E S I G N | L C 4 D. O R G
IxDI n t e r a c t i o n D e s i g n
4
support individuals and educational missions by
supplying open-education resources and free course
-ware. In fact, the Louisville Center for Design has an
official agreement with the IDF and an educational
resource exchange channel. The IDF offers members
a comprehensive Encyclopedia of Human-Computer
Interaction (2nd Edition) which includes chapters
from dozens of the world’s top designers. Even
though interaction designs scope reaches far beyond
just humans and computers, HCI was one of several
origins of IxD.
So as Jon Kolko states in his concise definition
“Interaction design is the creation of a dialogue
between a person and a product, service, or system”.
We want you to extend your thoughts beyond the
definition and think of the focus on the user, fact
gathering, research tactics, assessment and iterative
methodology that breath life into this definition.
Adding this methodology is sure to pay dividends to
your design, regardless of your specific discipline.
For more, see:
http://www.ixda.org
http://www.interaction-design.org
Several Points of View: IxD What is it?
“Designing interactive products to support the way people communi-
cate and interact in their everyday and working lives.”
Source: Interaction Design, Beyond Human Computer Interaction, Rogers, Sharp, Preece
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
“The design of the interaction between people and devices, systems
or services. This interaction usually involves the ‘new technologies’
of computing and communications. But interaction design remains a
creative activity – like architectural, graphic or product design. And it
concerns the social value and cultural meaning of what is designed, as
well as its functional efficiency and aesthetic appeal.”
Source: Gillian Crampton Smith and Philip Tabor, Iuav University of Venice, Italy
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
“Interaction designers strive to create useful and usable products and
services. Following the fundamental tenets of user-centered design, the
practice of interaction design is grounded in an understanding of real
users—their goals, tasks, experiences, needs, and wants. Approaching
design from a user-centered perspective, while endeavoring to
balance users’ needs with business goals and technological capabilities,
interaction designers provide solutions to complex design challenges,
and define new and evolving interactive products and services.”
Source: IXDA.org
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
“Interaction Design is the creation of a dialogue between a person and
a product, service, or system.”
Source: Thoughts on Interaction Design, Jon Kolko5
Professor David Edwin Meyers is on a mission. He is
authoring a new book entitled Holistic Interaction
Design, A New Paradigm for the Industrial Internet.
As a professor in a discipline (IxD) that claims to
simplify complexity, he is continually amazed at the
visualizations, diagrams and definitions that attempt
to explain the structure and state of the industry.
“When I look at diagrams like that (fig. 1), I am
immediately confused” says Meyers. “I think that
we are at a point in the evolution of Interaction
Design and across design fields in general, where
we’ve seen a convergence and slow succession of
transformations and additions of new disciplines
as digital technology has engulfed every aspect of
designs existence.” As someone who was educated
in design and the fine arts in a pre-digital
world, he and many like him, can see the full
spectrum of change from the beginning.
“What we have is a broken angel house-
like (reference to the famous landmark
Broken-Angel house in Brooklyn, NY)
contraption where new disciplines
and fields were added, stacked
and overlapped.”
Meyers’ theory of Holistic IxD
deconstructs the discipline and
restructures it using a new
paradigm from the ground up.
He starts at ground zero with
simple classifications across the
spectrum of design, stating that
all things designed by humans
start in one of the following
silos: Industrial, environmental,
system or communication. In his abstract
equation, these are represented as IND,
ENV, SYS and COM.” All design originates from
one of the silos but they all work in unison at
different proportions.”
As an example, if you are designing a new coffee
maker, it is predominantly an industrial design
project, although you will have considerations
and contributions from the environmental,
systems and communication areas. You have
to consider the environment (ENV) and design
accordingly in terms of ergonomics, dimensions
and consideration of palce and use in the user’s
environment. System (SYS) considerations are
also in play as there needs to be decisions made
regarding its functionality, operation, flow and
possibility of embedding smart capabilities within?
The Communication (COM) silo is represented as the
coffee maker will more than likely need instructional
text or iconic visual information, as well as
visual branding. In this example, it is clear that the
industrial silo is the primary vertical, but within this,
the other silos are required as well, just at lesser
levels of contribution. Typically you will have a
dominant silo that includes the remaining three
in some proportion. But they are all encapsulated
in the sphere of Holistic IxD. The “value” of these
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holistic interaction design
6
Figure 01
secondary silo contributions are of no less
importance. It is only their proportion of
presence that is less. Meyers claims, “These
secondary silos need the same HIxD considerations
as do the primary one. Information needs to be
gathered up front, there needs to be research,
they need design and testing and they need
iteration if the testing reveals such.” His stance is
that Interaction Design is not a merely a discipline
that simply overlaps other design disciplines,
rather it is a methodology and set of principles that
transcend discipline and encapsulates design.
This is not to say that a designer must embrace the
HIxD philosophy that Meyers puts forth. As a painter
and filmmaker also, he realizes and encourages the
value of artistic freedom and expression. For truly
artistic, progressive and innovative design, one
must sometimes reject the user’s opinion and step
out on a limb. This is the very recipe for ground
breaking innovation.
The holistic philosophical position is that “it is all
important”. Meyers states “Where there is a
human and a designed interaction, there is
HIxD.” The position is that everything involved
in the interaction, from the look and
feel, to the functionality, to the user
interface, to the fonts chosen - are
all important. Some trailblazers in
the industry have different opinions,
stating that it is the research,
architecture, testing and iteration that
is IxD, they claim the font and buttons
can be left to the graphic designers.
Meyers disagrees and states that
the size, placement, color, font, and
functionality, as well as all of the other
pieces to the puzzle are just as
important. All are critical parts of the user-
experience and emotional engagement, even when
its presence may appear secondary.
Meyers sees Interaction Design and User-Experience
Design as nearly one in the same. And he states the
purpose of HIxD is to create the most optimal and
rewarding user-experience. To break it down further,
Meyers has identified a secondary taxonomy that
represents human engagement of the user-
experience. These also include four categories,
which are cognitive, senses, physical and emotional.
Represented as COG, SEN, PHY and EMO.
“So the user-experience is the collision of these two
groups, the designed silos and human engagement”.
For example, consider a user interacting with an
app on a smart tablet. There are several designed
interactions at play. The first being the user and the
smart tablet (fig 2a), regardless of the app they are en-
gaged with, this is a sophisticated challenge in its own
right. The current app (fig 2b) on the tablet provides
yet another designed interaction and experience.
A lot of theory, eh! But it illustrates that all of these
SYS
IND
COM
ENV
Figure 02a
SYS
COM
IND
ENV
Figure 02b
HIxd = (COG || SEN || PHY || EMO) + (ENV || SYS || COM || IND)say what?
(continued on Back Page)
HIxd = (COG || SEN || PHY || EMO) + (ENV || SYS || COM || IND)
holistic interaction design
7
Figure 03
So flat design is in! The trend actually started several
years ago, peaked in 2013 and we see no sign of it
losing steam. It has moved to the forefront for many
mobile, tablet and Web endeavors. Say goodbye to
the three-dimensional buttons, drop shadows and,
God-forbid . . . beveling. So developers beware, if
your site is full of lens-flares and glossy dimensional
elements - you are behind the times. Get with the
program. Let’s look at a few “Ins and outs”.
What’s In: Focus on color and simplicity
What’s Out: Glossy 3-dimensional elements
I’ll miss the glossy finishes, but these should have
gone out in the 80s. Oh wait, there wasn’t a world
wide web in the 1980’s. As a professor of interactive
design, I don’t even allow my students to use lens
flares, beveling or drop shadows. That pretty much
sums up my opinion on the topic. The cycle seems to
have come back around to the golden rule of design.
Keep it simple!
The simplicity is also being driven by the platforms.
With smart phones and tablets, designers have less real
estate and the trend seems to be on the information
and content. A flat, solid and clean design lends itself
to a better presentation and delivery of data and
information. Add to this it’s positive responsive design
characteristics and it makes practical sense as well.
What’s In: Focus on typography via code
What’s Out: Image-generated typography
CSS, SASS, WebKit, font-face and Google fonts have
made embedding elegant fonts easy. Gone are the
days of having to make an image just so you could
display that unique typographical headline.
What’s In: Animation and transitions
What’s Out: Over-animated Flash
CSS, HTML5 and JavaScript features have made
elegant animations and transitions easy. The key
word being elegant. Keep it simple. Gone are the
days of AOOC (Animation out of control). I can’t recall
the last time I saw Flash used for a typical Web site?
My suggestion: toss Flash out of the development
options unless you are creating a game, Web app or
are dependent on the Flash player for video delivery.
Transitions, slideshows, animated navigation and
other low-stress tasks are much more streamlined
and efficient using code.
That Design Looks Flat hmmmm, maybe that’s a good thing?
8
Figure 01 (above)
Simple UI components from the framework kit - Flat UI
Figure 02 (top of page)
The popular email marketing Website Mail Chimp uses a flat UI
FLAT FRAMEWORKS AND UI KITS
Gumby 2.6Gumby 2 is built with the power of Sass. Sass is a
powerful CSS preprocessor which allows us to develop
Gumby itself with much more speed — and gives you
new tools to quickly customize and build on top of the
Gumby Framework.
Gumby 2 is an amazing responsive CSS Framework.
Websites built today must be mobile friendly in order
to survive. Why have two different sites for mobile
and desktop when you can have your main site be
one size fits all? Gumby Framework is also incredibly
customizable; it’s as easy as download, tweak, deploy!
Customizing Gumby to fit the needs of your project
has never been easier. Changing the entire design of
our UI kit is as simple as changing a few Sass variables
and assigning the appropriate classes to your markup
structure!
Source: http://gumbyframework.com/
FoundationThere’s so much shiny awesomeness in this release
we think it speaks for itself. In case it doesn’t though,
here’s a rundown on some of the new (and existing)
features in the first, most-advanced responsive frame-
work out there.
The nuts and bolts of Foundation have never been
speedier. Not just for responsive images any more,
Interchange in Foundation 5 lets you create beautifully
optimized sites by letting you selectively load entire
sections based on the client device type. It’s now even
faster to put together websites and applications.
We’ve put together all the pieces to make Foundation
the professional choice for companies, designers and
developers. We’re providing reliable support and
services to keep your organization up and running
with Foundation.
Source: http://foundation.zurb.com
Flat UIFlat UI Free is made on the basis of Twitter Bootstrap
in a stunning flat-style, and the kit also includes a PSD
version for designers.
We have considered your needs in developing the
html version of our bootstrap theme, which contains
the same elements as the PSD version and are perfect
for creating great websites. With this Framework, you
can spend even less time on routine work, saving that
time for creativity.
Flat UI Free contains many basic and complex
components which are great for designers to have at
hand: buttons, inputs, button groups, selects, check-
boxes and radio-buttons, tags, menus, progress bars
and sliders, navigation elements and more.
Source: http://designmodo.com/flat-free/
The following are frameworks that emphasize
and employ flat design. These frameworks
provide powerful shells from which to construct
impressive Web and HTML5-driven applications.
There are several out there at the moment but
these our three of our favorites. Graphic Source: http://foundation.zurb.com/docs/
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T H E L O U I S V I L L E C E N T E R F O R D E S I G N | L C 4 D. O R G
What’sall the
About?Well if you visit the sass-lang.com, they make it
pretty clear. The headline reads “CSS with super-
powers”. And this certainly is the case. Any Web
developer will tell you, CSS was sent from heaven.
SASS allows programmers creative and aesthetic
control over the content on the page and throughout
their entire site. Imagine that you have a one
thousand page Web site, and the client wants to
change the headline color through. Simply open the
CSS file, make the change once, and the change is
reflected through all one thousand pages. Amazing,
right? Well not amazing but impressive nonetheless.
If you want amazing, meet SASS.
SASS is the most mature, stable and powerful
professional grade CSS extension language in
the world. It’s sort of CSS on steroids. SASS brings
several important elements to the table. The first
is pre-processing. Pre-processing allows users to
employ features that don’t yet exist in CSS. Things
like variables, nesting, inheritance and other
nifty goodies.
If your not a programmer and you’re scratching your
head right now, don’t worry. Just know it gives a
programmer many more options and simplifies
a very large and complex CSS style sheet. The
pre-processing feature actually figures everything
out and then spits out a normal CSS style sheet
which can then be used in your Web site.
As mentioned earlier, SASS allows coders to use
variables. Variables are like little storage containers.
Lets say you have dozens or hundreds of these
storage containers spread throughout your style sheet
and this container hold the value of a color - red.
Its similar to the core function of CSS as
explained in the first paragraph. As an example,
if you need to change all of the elements in
your code that are defined as red, instead of
searching, finding and changing all of the dozens or
hundreds of properties defined as red, you
simply change the single variable from
red to green and viola, ALL are
now green. So in simple terms, it
might work something like this:
In the example above, if I wanted
to change all of those elements to
green, I simply change the variable
to green in line 1.
SASS does the rest!
There are a few other nifty tricks including mixins,
import, extend, inheritance and operators, but
since I’m writing an article and not a book, I should
direct you to SASS-lang.com. SASS has been received
with a welcome by the industry and it does have a
large community, so you should be able to get the
help and support you need. I say go for it. If CSS was
heaven sent, perhaps SASS was sent from Krypton?
Visit: http://www.SASA-LANG.com
1 variable = red
2 --------------------------
3 headline 1 = variable
4 body text = variable
5 quote = variable
6 area A = variable
7 area B = variable
8 --------------------------
Simple conceptual example illustrating how a variable can change properties in multiple areas throughout the code. Changing the value of VARIABLE in line 1 will change the value in the remaining lines.
10
• Web Designers
• Graphic Designers
• Entrepreneurs
• Advertising Agencies
• Marketing and PR Firms
• Small Businesses
• Teachers and Educators
• Students
If you are a designer, design studio, small agency or freelancer and design Web sites, learn how to manage a shared Media Temple Grid Server that can host up to 100 Websites and 1000 email addresses for only $20.00 per month.
This workshop will walk you through everything you need to know, with absolutely no prior knowledge.
You will learn how to:
- Set up your server with your domain - Set DNS to point to your server - Set up new sites (up to 100) - Set up email (up to 1000 email addresses) - Set up FTP between you and the server - Install apps (wordpress) with one-click - and more
100Web Sites
1000Emails
$2000per month• No hardware costs
• No software costs
• No software updates required
• Ever . . .
Instructor: David Edwin Meyers
DIGITAL WORKSHOPManaging Your Own Virtual ServerHost and manage up to 100 Websites for only $20.00 per month
For details, costs and schedule, see:
http://www.LC4D.org/workshops
Earth to Designers: Get a Server!There are tons of options available for businesses
and developers for hosting Web sites. Sites like
Wix and Squarespace have pretty powerful free
options if you’re willing to promote their brand
with Web banners. And these are great for small
businesses and students, or individuals whose
presence on the Web is required and may not
be a priority.
But what can a true professional do to take that
leap to the next level? What about the student
who graduates and becomes a professional or
the small business that wants a more impressive
presence. It is highly unlikely that you will find any
professional designer or developer worth their
weight, using these solutions. This is not to diminish
their capability or power.
Professionals who need to control their brand and
appearance need other options. They don’t need or
want a Wix or Squarespace banner on their site and
if they upgrade and remove the banner, it will cost
between $4.00 and $24.00 per month.
So if a designer has developed ten client sites and
manages their hosting, this will cost them between
$40.00 and $240.00 per month.
Stop the madness!
You have options. Many hosting companies offer
virtual servers. These options allow you to host
multiple sites, add emails easily and resell the
hosting to your clients with a markup rate. And
the best part, you pay less than a Wix or Square-
space and you profit more. You provide your client a
better solution, you have more power and control
AND you make more money.
Learn the system. Its easy and any entrepreneur,
designer or small business person can do it.
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(holistic - continued from page 5)
components contribute to the user-experience,
just at different degrees. “To say that any of these
contributors have less value would be an injustice.
They may have a smaller footprint or presence,
but they are just as important.” These diagrams
represent anatomical thumbnails or blueprints of
the project and the contributions that are required
from each design silo. This is an early step when
starting any design project. But the most important
take-away is that there is no overlapping of IxD as
in Figure 1, there is total inclusion. All of these silos
fall under the guidelines and criteria of what most
designers currently consider to be IxD.
Consider these questions:
+ Does the IND portion of your project need fact
gathering, research, designing, testing and the
possibility of iteration? Yes
+ Does the SYS portion of your project need fact
gathering, research, designing, testing and the
possibility of iteration? Yes
+ Does the ENV portion of your project need fact
gathering, research, designing, testing and the
possibility of iteration? Yes
+ Does the COM portion of your project need fact
gathering, research, designing, testing and the
possibility of iteration? Yes
Of course there may be some projects where one
or more of the silos are not represented or required
at all. But when they are present, they all need the
same attention, assessment and option for iteration
if the overall project is to reach maximum success.
To further illustrate this theory, see the figure 4. “This
diagram represents many of the IxD tactics and
best practices that exist. These are added ‘into’
the mix as they are needed, regardless of the
discipline. They don’t overlap, cross or stack even
though they share many elements. If a silo
requires a discipline, then the expertise that
the discipline represents, is utilized in full
capacity. If the discipline is not needed, it is simply
in the queue.” He states that this chart doesn’t fully
represent all of the tactics, techniques or practices.
There are simply too many and new ones are popping
all the time.
Prior to interaction design coming into its own, design
disciplines relied on the client and the designer.
Regardless of whether an architect was designing
an environment, an industrial designer designing
a physical device or graphic designer designing a
brochure, the user was basically absent in the equation.
It was the client and the designer that determined
what was best for the user. What Meyers is suggesting
is that all of these disciplines could benefit from
the techniques and methods that interaction design
has introduced. Today’s employment recruiters are
always looking for the elusive “unicorn”. This is a term
recruiters call individuals with an understanding and
synthesis beyond their design discipline. For example,
a highly skilled designer who understand the
methodologies that interaction design brings to the
table. This can only happen when schools start to
incorporate a more holistic approach to design.
An individual must be introduced to these tactics and
understand their relevance to improving design.
This paradigm is sure to stir up the bee hive as the
design field is full of passionate individuals with
strong opinions. “Every time I see a blog post trying
to explain the state of the industry, it is bombarded
with critical commentary, by people who reject
new schools of thought or by those who think they
know better.” Meyers wants his reconstruction to be
reviewed with an open mind. “There is nothing
concrete about what I have presented. It is merely a
new way of seeing what’s right in front of us.”
TECHNOLOGY DesignAN
D
T H E L O U I S V I L L E C E N T E R F O R D E S I G N | L C 4 D. O R G
Figure 04
Visualization (left) illustrates
that regardless of design
discipline, all could benefit
from IxD tactics, principles
and methodologies.
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