A personal journey - initiating change at Iceland Foods

Laura VostBusiness Systems Manager

Iceland Foods

Who we areIceland; a national food retailer specialising in frozen

foodRetail principle – “Light Up the High Street”Operational principles

Keep it simpleFocusAccept RealityCare

Strong social links2010 £1.5m+ for Help for Heroes2011 £1.2m for Alzheimer’s Research UK£1m+ to be raised for ARUK this year

Our Existing Desktop>6 years oldFat client local installsCirca 600 desktop & 300 laptop devicesUsers are based in:

Deeside HODepots (Swindon, Warrington, Livingston &

Enfield)Regional offices, field based & some home

workingWindows XP with MS Office 2002 and Lotus

Notes v7 eMail client (Domino v8.5) & IE8

Why transform the desktop?Reduce infrastructure complexityReduce application and desktop ‘sprawl’Users suffered an inconsistent user

experienceReduce support overheads associated with

managing the desktopReduce barriers to collaborationUsers have better kit at home!

You see Donkey, desktops are like

onions..…onions have layers

What we wanted to achieveBetter user experienceIncrease compliance Provide a platform for the future Meet (or surpass) user expectations Enable collaborative workingDecrease logon times!

How we went about itWe are a Food RetailerTransformation specialistSought providers & PARTNERSCommunication & understandingOur impressions of Centralis

Detailed & thoroughQuality deliveryOn timeAppropriate best practise

Where are we nowFoundation desktop delivered & in testShortly to commence pilotNew desktop incorporates

AppV infrastructureAppSenseXenApp 6.5 & XenApp 5 farmsMS Office365