last conference 2014: a systems view of business analysis

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A systems view of Business Analysis, or: How Business Analysis can be really awesome

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Post on 11-Aug-2014

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BAs can cover both a breadth and depth of domains, but the way in which most organisations view and leverage Business Analysis does not always match the broader perspective and thinking which BAs can bring. To explore this, we'll look at the BA Core Concepts Model, which views Business Analysis as a "dynamic conceptual system" of related concepts. Combined with a principle driven approach to Business Analysis, we'll discuss how these views can help us better articulate the purpose and value of Business Analysis. Whether you're in an Agile, Waterfall, utterly perfect or monstrously hellish environment, using a systems view of Business Analysis can drive better outcomes for your organisations, your teams, your BA communities - and you too.

TRANSCRIPT

Page 1: LAST Conference 2014: A systems view of Business Analysis

A systems view of Business Analysis, or:How Business Analysis can be

really awesome

Page 2: LAST Conference 2014: A systems view of Business Analysis

We can go from this… To this.

Page 3: LAST Conference 2014: A systems view of Business Analysis

BA Core Concepts ModelA dynamic conceptual system which represents the foundations of Business Analysis

Developed by the Core Team for BABOK v3

Definitions as per BAConnection article

Page 5: LAST Conference 2014: A systems view of Business Analysis

StakeholdersA group or individuals with a relationship to the change or solution

Can be more than just ‘interest’ and ‘influence’

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A controlled transformation of an organisation

Prepare changeProvoke changePrevent change

Change

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ContextThe part of the environment that encompasses the change

Everything relevant to the change, but not the change itselfProvides a way for stakeholders to talk about their relationship to the changeDefines what is relevant ENVIRONMENT

CONTEXT

CHANGE

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NeedsA problem, opportunity or constraint with potential value to a stakeholder

Needs may come as part of existing contextRequirements are usable representations of needsNeeds feed solutions

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ValueThe importance of something to a stakeholder in a context

Importance changes with prioritisationCan be results based (usually, but not always money) or action based (motivation)

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A specific way of satisfying a need in a given context

(via Flickr)

Page 15: LAST Conference 2014: A systems view of Business Analysis

SolutionsA specific way of satisfying a need in a context

Satisfy a needAre valuable functionality, characteristics or experiencesForm a new context after change

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BA Core Concepts Model

A dynamic conceptual system which represents the foundations of Business Analysis

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Business case, impact analysis, user story, use case, fishbone diagram, BPMN etc.

Critical thinking, business acumen, industry knowledge, facilitation, negotiation, etc.

Agile, BABOK, Lean, XEP3, TOGAF, ITIL etc.

Applying the fundamentalsSee the bigger picture

Bring people together

Facilitate shared understanding

Focus on what is valuable

ConceptsPrinciples

Approaches

Competencies

Tools and Techniques

Page 19: LAST Conference 2014: A systems view of Business Analysis

OutcomesStronger, foundational understanding of Business Analysis

Deeper insights and outcomes brought about by better Business Analysis

A shift in the way we view work

Better decision making

Attunement

Enable positive change

Right thing at the right time

(via thinkpurpose)

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Thanks.

Daryl ChanConsultant at SMS Management and TechnologyBusiness Analyst for lifeTweets and other ramblings: @darylinabarrelBig thanks to @sci_ba and also the #BACCM