language of lean ux - agile alliance · (agile, lean, lean ux)… bnz 1. the whole team has...

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@antboobier [email protected] [email protected] linkedin.com/in/antboobier Ant Boobier Practices Lead @ BNZ Digital Lean UX: Language of change Be good with agile goodwithpixels.com

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Page 1: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

@[email protected]

[email protected]/in/antboobier

Ant BoobierPractices Lead @ BNZ Digital

Lean UX: Language of change

Be good with agilegoodwithpixels.com

Page 2: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating
Page 3: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

digital

Pawns or Players?

Page 4: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

Design and Agile(just a little bit awkward)

Page 5: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

All this cool stuff, looks to achieve the same stuff…

Page 6: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

enter… Lean UX

Page 7: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating
Page 8: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

Language is powerfulLanguage is powerfulLanguage is powerfulLanguage is powerful

Page 9: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

Golden circle

Page 10: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

Our core ‘why’ vocabularycustomer

problem opportunity

measure

assumption

(in)validate

not now

experiment

outcome

(or)

Page 11: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

“Customer”

Page 12: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

“Problem”…

…or “Opportunity”

Page 13: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

“Assumption”

AssumptionDriven

Development

Page 14: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

“Assumption”

Page 15: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

digital

“Assumption” - Needs

Page 16: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

digital

“Assumption” - Needs

Page 17: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

digital

“Assumption” - Needs

Page 18: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

digital

“Assumption” - Needs

Page 19: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

“Assumption” - Mapping

Page 20: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

Permission to learn !

Page 21: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

“Experiment”

Page 22: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

“Experiment”

Page 23: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

“(In)Validate”

Page 24: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

“Not now”

Page 25: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

“Measures”

Page 26: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

“Measures” - “Outcomes”

Page 27: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

Stories

Connect us as a group

Page 28: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

What is the

problem you are

looking to

solve?

Who is your customer and what do you think they

need?

What assumptions

do you have?

What is your

measure

of success? What does your next experiment look like?

Page 29: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

digital

(Agile, Lean, Lean UX)… BNZ

1. The whole team has ownership of, and is responsible for the process, solution and success2. Focus on creating an outcome for our

customers, rather than producing a deliverable3. Do the smallest amount of work possible

to start measuring change

Page 30: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating
Page 31: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

Relationships

Page 32: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

Relationships

Teams Customers and

products

Page 33: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

Relationships

Dev Discipline Design

Discipline

Page 34: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating

Relationships

DeliveryDiscovery

Page 36: Language of Lean UX - Agile Alliance · (Agile, Lean, Lean UX)… BNZ 1. The whole team has ownership of, and is responsible for the process, solution and success 2. Focus on creating