KRISTINA SYROCKI8563 Sherwood Drive, Grosse Ile Township, MI 48138 C: (586)-206-9620 ksyrocki@yahoo.com

Talented Business Analyst and Development Team Lead with 20 years of IT experience and over 8 yearsexperience leading teams.   Demonstrated strengths include process analysis, leading cross functional teamsfrom prototype to release, project management and communication skills. 

Critical ThinkerBusiness process mappingMicrosoft Office SuiteMicrosoft VisioMicrosoft ProjectGreen Belt Ceritified in Six Sigma methologiesUser Acceptance and End to End TestingProficient in SQLExperience in analysis and presentation of dataExcellent verbal and non-verbal communicationskills IBM DB2

Release planningBusiness artifacts documentationProject planning and developmentAnalytical thinkerPays attention to detailUnified SDM MethodologyAgile developmentResource planning and budgetingArchitecture PlanningService orientedCreating and presenting business casesOracle

Global Loan Originations Risk Team Lead, 03/2014 to CurrentFord Motor Credit Company – Dearborn, MI

Supervised team of 8 mainframe and 3 J2EE programmers on project to launch new Global LoanOrigination system in China market.  Gave daily direction and offered constructive feedback on their workperformance.Developed solutions with a diverse technical layout: Mainframe CICS, Java call to China NCIICwebservice and PBOC credit bureau and vended solutions: Credicheck and Rapup, Knowledge BaseSystems (KBS), and SAS RDM.  Worked with various contract agencies to locate potential candidates for project.  Participated ininterviewing and selection process.  Coordinated design meetings and architecture decisions across multiple internal departments andteams.  Created architecture design documents and obtained approval to proceed from architecture reviewboard.  Worked with global business customers to understand business needs.  Prepared detailed technicaldesign specifications for programs.  Worked with database administrators to define new unicode table structures and relationships.  Oversaw implementation of application development.Followed internal procedures for change management, incident management and escalation within theproject team.Worked with business team to write test plans.  Executed test plans and obtained approval from businessleaders.  Created and maintained accounts and access for application and department needs.  Defined clear targets and objectives and communicated them to team members, project management and

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

upper management.Monitored timelines and flagged potential issues to be addressed.Responsible for verbal and written communications and updates to upper level management and projectteams.  Responsible for project budget and allocating and obtaining resources to meet project requirements andtimeline.  

Wholesale Global Securization Team Lead and Business Analyst, 08/2011 to 03/2014Ford Motor Credit – Dearborn, MI

Led efforts to resolve an audit comment in asset reporting relating to a Wholesale Securitization trust.   Facilitated and led discussions with various global functional areas within Ford Motor Credit and FordMotor Company to define current processes and propose a solution to the audit comment.  Responsible for communicating and obtaining approval to proceed with proposed solution to executivelevel management in various departments and markets.  Led various global teams in documenting requirements, development and testing of proposed solution.Led phased implementation of solution along with retirement of interim solution. Led project to launch first Retail Securitization deal in China market as part of a government pilot.  Worked with Treasury business customers to understand government requirements for transaction systemand transaction reporting.  Provided information to China business team and Chinese government regarding Ford Credit and FordMotor systems and processes.   Supervised team of 4 developers to to design, develop and launch China Wholesale Securitizaiton deal.  

Commercial Lending Systems Team Lead, 04/2009 to 08/2011Ford Motor Credit – Dearborn, MI

Migrated LeasePak application to a vendor hosted model.  Created business case to move to a vendorhosted model.  Performed evaluation of vendor to ensure they met internal controls requirements and auditstandards.  Drafted purchase agreement and contract with vendor to host application.  Worked withPurchasing and Legal to review and approve contract.  Coordinated conversion and transition of thesystem to vendor's site.  Responsible for internal user training and issue tracking during and after theconversion.Participated in GAP analysis of InfoLease application and other potential Commercial Lease systems. Once a system was selected, created plan to convert existing accounts and retire InfoLease applicationwhile satisfying data retention and legal requirements.  

Insurance Systems Programmer/Analyst, 09/2007 to 04/2009Ford Motor Credit – Dearborn, MI

Performed Unix to Linux Migration of the Renaissance Wholesale System application batch jobs.  Led Mainframe efforts to launch Canadian Wholesale vehicle auditing with Datascan vendorSupported group of vehicle auditors in field.  Troubleshoot issues with handheld scanners and ruggedlaptops.  

Used Vehicle Systems Programmer/Analyst, 04/2002 to 09/2007Ford Motor Credit – Dearborn, MI

Led project to integrate website for dealers to purchase off lease vehicles prior to auction into UsedVehicle Information System.Led launch of Primus Canada in Used Vehicle Information System.  Created data warehouse tables to house Automotive Lease Guide (ALG) data for use by ResidualModeling team.  Loaded historical data as well as created monthly process to load new files.  

System Anayst / Programmer, 09/2001 to 04/2002Ford Motor Company - Van Dyke Transmission Plant – Sterling Heights, MI

Fourth rotation in Ford Credit College Graduate program Programmed and tested a process control board for plant floor to eliminate downtime and increaseproductivity.

Upgraded Docushare document retention software used within the plant.  Performed onsite maintenance of Plant Floor Systems under direction of centralized development teams.  Updated and supported external facing website for the Van Dyke Transmission Plant.   

Vehicle Line Systems Process Technology Group Analyst, 02/2001 to 09/2001Ford Motor Company – Dearborn, MI

Third rotation in Ford College Graduate program Proposed and implemented a data strategy for the Explorer Vehicle Line Engineer team.  

Accounting Servicing Mainfame / Programmer Analyst, 08/2000 to 02/2001Ford Motor Credit – Dearborn, MI

Second Rotation in Ford College Graduate programPerformed various Cobol/DB2 enhancements to mainframe system.  

Account Origination Mainframe / Programmer Analyst, 02/2000 to 08/2000Ford Motor Credit – Dearborn, MI

First rotation in Ford College Graduate programPerformed various Cobol/DB2 enhancements to mainframe system.  

Programmer / Analyst, 06/1998 to 02/2000Pulte Home Corporation – Troy, MI

Worked on conversion of financial system to Lawson Financials.  College Internship - Help Desk Support Analyst, 06/1996 to 06/1998Pulte Home Corporation – Bloomfield Hills, MI

Provided first line help desk support 

MBA: Information Technology, 2004Wayne State University - Detroit, MI

Graduated with honors, Magna Cum Laude Minor in Information Technology

Bachelor of Science: Management Information Systems, 1998Oakland University - Rochester Hills, MI

Graduated with honors, Magna Cum Laude

EDUCATION