Kristina Johnson's Resume 7-1-15

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  • Kristina JohnsonSan Clemente, CA

    Phone: (949) 290-5103 kjcj95@gmail.comCareer Objective: Enthusiastic, reliable, and organized individual seeking a Customer Service/ Administrative Assistant position, who is eager to learn, adaptable, and most importantly use my skills to the overall success of the business and a positive outlook towards achieving goals.

    Education: Graduate of Healds Business College, Rancho Cordova, CA, 1993 Business Administration with emphasis on Accounting Numerous Navy Administrative classes equivalent to AA Degree Sept. 1985 Nov. 1991

    Skill Set: A results-oriented professional with excellent qualifications relating to office management,

    administration and customer service. Proficient in Microsoft Office 365, 2010 and 2007 also Mac OS X Types 50 plus WPM Prepared Invoices, Obtained payments, reconciled and ran all reports.(QuickBooks) Utilize strong time-management and organizational talents Excellent communication skills; both written and verbal Superior customer service and attention to detail

    Office Assistant February 2015 - Present Answer phones, emails, filing, and calendaring for Owner of a non-profit business. Keep all clients folders up to date. Entered data into Salesforce and ran reports Mailing documents in the US and Canada Travel arrangements Slideshow presentations for new clients

    Personal Office Assistant: June 2014 May 2015 (due to moving) Maintained 2 businesses ran out of the employers home office Filing, Quick books - Invoices, Receivables/Payables, reconciled all Accounts, ran all reports Travel arrangements and web search Calendaring, emails, maintained both businesses (individual clients folders) Excel spreadsheets, Cost sheets & P&L sheets

    Professional Experience: Our Lady of Fatima Parish School, San Clemente, CA August 2009 June 2013 Office Manager/Administrative Assistant Recently promoted to Officer Manager from Clinic Supervisor. Reported directly to school Secretary and Principal. Answered phones, answered emails, attendance for 200+ students including late and early-

    dismissed students. Assist secretary, principal and 14 teachers with needs such as; calendaring, booking appointments,

    schedule meetings, setting up conference room, reports and update manuals. Kept all students individual files up-to-date by making sure immunizations were completed,

    cumulative folder with personal /emergency information, and report cards are all in file. Ordered supplies for the entire school including staff, created and maintained data bases for all

    fundraisers (including student body/faculty). Created and maintained the after school care program in QuickBooks (Invoicing and Collecting

    payment). Managed communication for whole school including emails/messages, managed the finger printing

    process for 150+ parents plus their shield the vulnerable training, managed grade link program (student information system) for all students.

    Transferred entire school over to new student web grading system. (Sycamore Education). Processed all credit card transactions.

  • Stay at Home Mother, San Clemente, CA January 1995 August 2009 Took care of our two children full time and volunteer work (listed on 2nd page).

    Additional Work Experience: Corvel Incorporated, San Luis Obispo, CA January 1993 January 1995 Office Manager Processed and managed disability claims for case managers Billing, maintained folders on each client, emails

    United States Navy September 1985 November 1991 Aviation Administration/2nd Class Petty Officer Maintained logbooks on all parts of 30 fighter aircraft Supervision and leadership of 15 personnel Top marks in proficiency and performance

    Volunteer Experience: Coached National Junior Basketball for 3 years. Coached indoor soccer at Boys and Girls Club for 2

    years. Team mom for Pop Warner Football. Coached the 4th, 5th and 6th grade girls basketball team at Our Lady of Fatima Parish School. Volunteered at San Clemente Villas, working with the elderly.