Kristina JohnsonSan Clemente, CA

Phone: (949) 290-5103 kjcj95@gmail.comCareer Objective: Enthusiastic, reliable, and organized individual seeking a Customer Service/ Administrative Assistant position, who is eager to learn, adaptable, and most importantly use my skills to the overall success of the business and a positive outlook towards achieving goals.

Education: Graduate of Healds Business College, Rancho Cordova, CA, 1993 Business Administration with emphasis on Accounting Numerous Navy Administrative classes equivalent to AA Degree Sept. 1985 – Nov. 1991

Skill Set: • A results-oriented professional with excellent qualifications relating to office management,

administration and customer service. • Proficient in Microsoft Office 365, 2010 and 2007 also Mac OS X • Types 50 plus WPM • Prepared Invoices, Obtained payments, reconciled and ran all reports.(QuickBooks) • Utilize strong time-management and organizational talents • Excellent communication skills; both written and verbal • Superior customer service and attention to detail

Office Assistant February 2015 - Present • Answer phones, emails, filing, and calendaring for Owner of a non-profit business. • Keep all clients folders up to date. • Entered data into Salesforce and ran reports • Mailing documents in the US and Canada • Travel arrangements • Slideshow presentations for new clients

Personal Office Assistant: June 2014 – May 2015 (due to moving) • Maintained 2 businesses ran out of the employers home office • Filing, Quick books - Invoices, Receivables/Payables, reconciled all Accounts, ran all reports • Travel arrangements and web search • Calendaring, emails, maintained both businesses (individual clients folders) • Excel spreadsheets, Cost sheets & P&L sheets

Professional Experience: Our Lady of Fatima Parish School, San Clemente, CA August 2009 – June 2013 Office Manager/Administrative Assistant Recently promoted to Officer Manager from Clinic Supervisor. Reported directly to school Secretary and Principal. • Answered phones, answered emails, attendance for 200+ students including late and early-

dismissed students. • Assist secretary, principal and 14 teachers with needs such as; calendaring, booking appointments,

schedule meetings, setting up conference room, reports and update manuals. • Kept all students individual files up-to-date by making sure immunizations were completed,

cumulative folder with personal /emergency information, and report cards are all in file. • Ordered supplies for the entire school including staff, created and maintained data bases for all

fundraisers (including student body/faculty). • Created and maintained the after school care program in QuickBooks (Invoicing and Collecting

payment). • Managed communication for whole school including emails/messages, managed the finger printing

process for 150+ parents plus their shield the vulnerable training, managed grade link program (student information system) for all students.

• Transferred entire school over to new student web grading system. (Sycamore Education). • Processed all credit card transactions.

Stay at Home Mother, San Clemente, CA January 1995 – August 2009 Took care of our two children full time and volunteer work (listed on 2nd page).

Additional Work Experience: Corvel Incorporated, San Luis Obispo, CA January 1993 – January 1995 Office Manager • Processed and managed disability claims for case managers • Billing, maintained folders on each client, emails

United States Navy September 1985 – November 1991 Aviation Administration/2nd Class Petty Officer • Maintained logbooks on all parts of 30 fighter aircraft • Supervision and leadership of 15 personnel • Top marks in proficiency and performance

Volunteer Experience: • Coached National Junior Basketball for 3 years. Coached indoor soccer at Boys and Girls Club for 2

years. • Team mom for Pop Warner Football. • Coached the 4th, 5th and 6th grade girls’ basketball team at Our Lady of Fatima Parish School. • Volunteered at San Clemente Villas, working with the elderly.