kpmg's research: succeed in constant change

KPMGS RESEARCH:

Succeed in Constant Change

Overview

1 2015 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

Succeed in Constant Change: Respondent Demographics


Respondent Financial Performance

Respondents range in size and performance varies, with high growth

and profitable firms demonstrating different characteristics throughout the research. Explored in further detail.


Assessment of competition in 5 years

C-level sees more competition outside the radar,

different than line executives and directors.


Executives are facing constant change, no change in sight

Yet, only 17% feel prepared

Dis

ruption

Time


The Top Disruptions facing Executives

Respondents identified

the top five disruptors in

order of impact:


Top 5 Disrupters that are Opportunities & Challenges All respondents

A critical finding in this study

is that the most successful

companies are able to take

any market change, even

those that seem negative,

and turn it into a competitive

opportunity.

Response to

Disruption


What businesses plan to do as a result of disruption

However, while cost reduction remains a post recession priority, the study

shows the fastest-growing companies are not cutting their way to growth.

The most popular response was to reduce operating expenses.


Additional reading:

Operating effectively in the face of ever-present change

EXECUTIVE SUMMARY: Operating effectively in the face of ever-present change

As the pace of change becomes more rapid, impacting business operations

and employees as much as customers, it is all the most important for

companies to respond skillfully to change.

The research brief, Operating effectively in the face of ever-present change

delves into how executives are utilizing new technologies, robotics, and other

mechanisms to drive operating performance effectiveness and profitability. It

is ideal for leaders of enterprise functions, like finance, operations, customer

care, information technology, and human resources.

Key questions explored on operating effectiveness include:

What kinds of technology and talent investments are improving operations

and profitability? How are they rethinking their operating model? How are

current technology trends driving change? What are the pitfalls of their

lower-performing peers?

Ideas and action items to turn disruption into opportunities covered in

this brief include:

1. Consumerization

2. Changing demographics and the democratization of technology

3. The digitization of everything

4. Key considerations for action

Click here to read the full report.

http://advisory.kpmg.us/content/dam/kpmg-advisory/PDFs/ManagementConsulting/operate-effectively-in-disruption.pdf


Additional reading: Harnessing disruption for growth

EXECUTIVE SUMMARY: Harnessing disruption for growth

The fastest-growing firms find opportunities at every turn, taking market challenges

and transforming them into competitive improvements. These companies believe that

disruption must be embraced not merely managed to drive growth.

How are they doing it? According to KPMGs executive research on disruption, the

most successful companies are responding to change by investing in the right

combination of technology and talent. Accordingly, theyre using those new assets to

improve their knowledge, agility, and company culture a formula that leads to

competitive advantage.

What kinds of technology and talent investments are these growth companies

making? How are they changing their tactics, and what outcomes do they expect?

What are the pitfalls of their lower-performing peers?

The growth agenda stretches from the C-suite to the HR function, to technology,

finance, and innovationand all are impacted by dramatic change.

Ideas and action items explored in this brief include:

1. Improving competitive differentiation

2. Building an effective technology portfolio and the right talent to support it

3. Decentralizing the client experience to focus on the market of one

4. Aligning executives and creating new roles to support decision-making

5. A blueprint for growth

Click here to read the full report.

http://advisory.kpmg.us/content/dam/kpmg-advisory/PDFs/ManagementConsulting/harnessing-disruption-for-growth.pdf


How KPMG helps clients respond to disruption

Customer

Growth

Sales & Marketing

Customer Growth

Customer Engagement

Data/

Information

Technology

Digital and

Enterprise

Operating

Effectiveness

Digital & Mobile

Enterprise Solutions

Technology Enablement

Planning, Budgeting,

and Forecasting

Information Management

Business Intelligence

Customer Analytics

Information Technology

(Cost reduction, improved

performance & profitability)

Supply Chain

Global Business Services

Automation & Robotics

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Julio Hernandez

Alton Adams

Cliff Justice

John Cummings

Stan LePeak

Lee Ann Moore

For more information, please contact:

Research

Overview

Operating

Effectiveness

Optimizing

Growth

mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]

2015 KPMG International Cooperative (KPMG International), a Swiss entity. Member firms

of the KPMG network of independent firms are affiliated with KPMG International. KPMG

International provides no client services.

The KPMG name, logo and cutting through complexity are registered trademarks or trademarks of

KPMG International.

The information contained herein is of a general nature and is not intended to address

the circumstances of any particular individual or entity. Although we endeavor to provide

accurate and timely information, there can be no guarantee that such information is accurate

as of the date it is received or that it will continue to be accurate in the future. No one should

act on such information without appropriate professional advice after a thorough examination

of the particular situation.

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