© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and Confidential

Evalueserve

An Innovation Group Partner Firm

Evalueserve Overview Presentation

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Milan Dec 2009

© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 2

Offshore delivery of Knowledge Services = KPO

Business Support & Research

Market Research

Investment ResearchIntellectual Property and Legal Process Services

Data and FinancialAnalytics

© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 3

800 Clients

Corporates, Financial Services, Consulting

Supporting Clients in OECD Countries from Offshore

Evalueserve

• Robust research infrastructure

• 24x5.5 coverage

• Fraction of traditional cost

• 100% customised projects

• 10,000+ completed projects

• Highly scalable & rapid response team

© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 4

Cost Effective Resource Centers and highly skilled Teams

© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 5

KPO for various Functions and Industries

Compliance

Corp Comm

Strategy/Risk

Compliance

Corp Comm

Strategy/Risk

Patent landscape

Patent valuation

Searches

Patent landscape

Patent valuation

Searches

Supplier Health

Innovation Scout

Data Analytics

Supplier Health

Innovation Scout

Data Analytics

Data Analytics

Market Research

Comp Intelligence

Data Analytics

Market Research

Comp Intelligence

Proposals

Meeting Prep

CRM Logistics

Proposals

Meeting Prep

CRM Logistics

SalesMarketingSupplyChain

R&D/Licensing

Staff/Support

Insurance

Banking

Consulting

Health Care

Telecom/IT/Tech

Banking

OtherFinancial

Law Firms

Other(Energy, etc.)

© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 6

Outsourced Knowledge Center

New York

Tuesday 5 pm ET / 11 pm CET

Chile

Tuesday 6 pm ET / Wednesday 12 am

CET

Shanghai / China Wednesday 8 am CST

/ Wednesday 2 am CET

New York

Wednesday 11 am ET / 5 pm CET

Deliverable received by client within

18 Hours!

India Wednesday 8:30 pm IST / Wednesday 5

pm CET

© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 7

Knowledge Technologies: Client Tracking Portal

© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 8

Evalueserve Innovation Impact Index (I3) Framework

I3 helps in benchmarking:

• Innovative practices and Revenue generation practices

• Innovation impact in a domain vis-à-vis other technology domains

• Strategies adopted by various companies to enhance overall innovation impact

I3 helps in benchmarking:

• Innovative practices and Revenue generation practices

• Innovation impact in a domain vis-à-vis other technology domains

• Strategies adopted by various companies to enhance overall innovation impact

© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 9

Dedicated Support Giving Clients Edge in the Market

TextCostCost ProductivityProductivity TimeTime

InternalInternal

ExternalBudgetsExternalBudgets

ProcessBundlingProcessBundling

Freeing upsenior timeFreeing upsenior time

Edge in the MarketEdge in the Market

KnowledgeTechnologyKnowledgeTechnology

ProcessRedesignProcess

Redesign

24/524/5

Time zoneSupport

Time zoneSupport

QualityQuality

New skillsNew skills

GlobalReachGlobalReach

GrowthGrowth

ProductEngine

ProductEngine

ProposalSupport

ProposalSupport

Teams from 3-250 FTE

Euro 20-45/hr

Teams from 3-250 FTE

Euro 20-45/hr

1 Not completely MECE

© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and Confidential

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