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KNOWLEDGE MANAGEMENTPRESENTATION

ON

Knowledge, Management and

knowledge Management in

Business Operations

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INDEX

Introduction

Background

Knowledge

Management

Knowledge Management

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INTRODUCTION

Knowledge Management can be defined as the task of managing th

knowledge workers in the organization.

Knowledge Management is not just about recording and manipu

knowledge, but needs to address that which is implicit, and have to u

benefit can be derived through process only.

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BACKGROUND

1) Drucker declare knowledge as a key

resource for individual firms and its one

of the key driver of competitive advantage

for developed nations.

2) Drucker proposed the concept of

knowledge worker and knowledge work.

e.g. The first knowledge workers

(Taylors industrial engineers) increased

the productivity of manual workers.

3) Classification of kno

Knowledge ownorganization

Personal knowleemployees.

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KNOWLEDGE

1. It is defined as a dynamic human process of justifying personal be

truth at the organizational level.

2. Knowledge is a set of organized statements of facts presenting a reaso

which is then transmitted to others.

3. Knowledge is a fluid mix of framed experiences, values, contextual

expert insight.

4. Polanyi first divided the human knowledge into two dimensions:

1. Explicit

2. Tacit

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KNOWLEDGE

1. In Gaoswork, organizational knowledge is considered at two levels:

1. Individual level

2. Organizational level

1. Static substance process knowledge

2. Organizational dynamic process knowledge

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MANAGEMENT

1. Peter F. Drucker was the first to identify management as an indepen

authoring the concept of the corporation (1946) and the practice o

(1954).

2. Classical management focused on the use of scientific methods to defi

for a job to be done.

3. In contrast to scientific management, which emphasized organirationality, uniformity, and consistency, Mayo established human rela

improve the productivity of human resource.

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KNOWLEDGE MANAGEMENT

1. IT infrastructure & supporting software is aimed at the managem

explicit knowledge.

2. Creating knowledge implies a process of generating insights thro

information from data.

3. knowledge is something different from information; knowledge ispeople and knowledge creation is associated with the processes of soci

4. For knowledge management in business, organizations must have clear

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CONCLUSION

knowledge management in a business organization means managing th

knowledge workers, which is achieved through facilitating, motivating

supporting knowledge workers and providing or nurturing a sui

environment.

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THANK YO