know your workforce: align your learning program with employee needs

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Page 1: Know Your Workforce: Align Your Learning Program With Employee Needs

#CLOwebinar

The presentation will begin at the top of the hour.

A dial in number will not be provided.

Listen to today’s webinar using your computer’s speakers or headphones.

Welcome to the webinar!

Page 2: Know Your Workforce: Align Your Learning Program With Employee Needs

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Speaker: Name Title Company

Moderator: Name

Title Chief Learning Officer magazine

Know Your Workforce: Align Your Learning Program With Employee

Needs

Page 3: Know Your Workforce: Align Your Learning Program With Employee Needs

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Page 4: Know Your Workforce: Align Your Learning Program With Employee Needs

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Page 5: Know Your Workforce: Align Your Learning Program With Employee Needs

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1. May I receive a copy of the slides? YES! Click on the resource list located on the top left

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Frequently  Asked  Ques0ons  

Page 8: Know Your Workforce: Align Your Learning Program With Employee Needs

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Kate  Everson  Associate  Editor  Chief  Learning  Officer  magazine  

Know Your Workforce: Align Your Learning Program With Employee

Needs

Page 9: Know Your Workforce: Align Your Learning Program With Employee Needs

#CLOwebinar

       

Alex  Khurgin      Director  of  Learning  Grovo  

Know Your Workforce: Align Your Learning Program With Employee

Needs

Page 10: Know Your Workforce: Align Your Learning Program With Employee Needs

Know Your Workforce: Align Your Learning Program With Employee Needs

Page 11: Know Your Workforce: Align Your Learning Program With Employee Needs

Alex Khurgin Director of Learning, Grovo @LearninKhurgin

Today’s Speaker

Page 12: Know Your Workforce: Align Your Learning Program With Employee Needs

Train your employees like you plan on keeping them

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In this webinar we’ll cover: ✓  Why not all employees are equally good at learning—and why you need to

change that now

✓  Techniques you can use to make learning work for everyone

✓  How learning can help you prioritize long-term growth  

Page 13: Know Your Workforce: Align Your Learning Program With Employee Needs

A new twist on an old joke

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CEO CLO

Are there other options?

“What if we train our people and

they leave?”

“What if we don’t and they stay?”

Page 14: Know Your Workforce: Align Your Learning Program With Employee Needs

Employees demand learning at work

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90% 52% 72%

1.  The Harris Poll: The Digital Skills Gap, Harris Interactive Inc., (May 14, 2014) 2.  Montini, Laura. "Glassdoor Survey: Employees Want More Training Programs, Not Degrees." Inc.com 3.  “The Impact of Employee Engagement on Performance,” Harvard Business Review

of employees don’t feel proficient with the

technology they use every day."

"""

of employees say they value on-the-job training

more than a college degree."!

of companies cite training as an impactful driver of

engagement.""

! !

Page 15: Know Your Workforce: Align Your Learning Program With Employee Needs

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Learners are not all created equal.

Page 16: Know Your Workforce: Align Your Learning Program With Employee Needs

A tale of two employees

Zach Sam

Highly skilled New to the industry

Page 17: Know Your Workforce: Align Your Learning Program With Employee Needs

A tale of two employees

Zach Sam

High salary Poor learner

Just starting out Elite learner

Page 18: Know Your Workforce: Align Your Learning Program With Employee Needs

A tale of two employees

Sam

Zach

Skill

Time 2.5 years

Page 19: Know Your Workforce: Align Your Learning Program With Employee Needs

A tale of two employees

Zach Sam

Obsolete Valuable

Page 20: Know Your Workforce: Align Your Learning Program With Employee Needs

Top talent will leave soon

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Page 21: Know Your Workforce: Align Your Learning Program With Employee Needs

It’ll be hard to replace them

21 1.  The Deloitte Millennial Survey 2014: Big Demands and High Expectations 2.  PWC report: "Millennials At Work Reshaping the Workplace" 3.  Internet Trends 2015 – Mary Meeker, KPCB

46% of the workforce will be

millennial in 5 years.

8% more millennials prefer

learning opportunities than cash bonuses at work.

!

59% of millennials say the

presence of state-of-the-art training is important in

deciding if they want to take a job.

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Don’t train your people to leave. Develop them to stay.

Page 23: Know Your Workforce: Align Your Learning Program With Employee Needs

The 6 Es of Equilibrium

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1) Environmental 2) Effective 3) Effortless 4) Experimental 5) Evolutionary 6) Ecosystemic

Page 24: Know Your Workforce: Align Your Learning Program With Employee Needs

Environmental Create a place where learning happens everywhere

•  Time •  Encouragement •  A sense of urgency •  Accessibility

Page 25: Know Your Workforce: Align Your Learning Program With Employee Needs

Effective Learning needs to work

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Practice techniques: •  Spacing •  Variation •  Interleaving

•  Elaboration •  Incentivizing •  Affective learning •  Job aids

Page 26: Know Your Workforce: Align Your Learning Program With Employee Needs

Effortless Learning is hard enough without the cruft

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Microlearning: Short bursts of content that bring information painlessly to learners of all strengths and abilities.

Page 27: Know Your Workforce: Align Your Learning Program With Employee Needs

Experimental Make big bets in small places, intelligently

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Be open. Be discerning. Be honest. Be the innovator.

Page 28: Know Your Workforce: Align Your Learning Program With Employee Needs

Evolutionary Keep learners performing for the long term

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Develop metacognition by helping your learners build mental models.

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Ecosystemic A harmony of content, platform, and know-how

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An ecosystem makes learning available to every learner throughout their time at your organization.

Micro Frictionless Expert

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You’ll teach weak learners how to learn •  Learning will become habitual •  Learners will discern valuable information

for themselves •  Metaskills will empower future growth

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•  Growth opportunities clarify •  Culture becomes aligned •  Learners have more ownership

of their careers and their companies

You’ll engage strong learners enough to stay

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Your only competitive advantage

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In a future of spreading automation, people are your only competitive advantage.

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Teach your learners to learn

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•  Some great learners are born. The rest can be made.

•  Organizations can no longer keep top performers who aren’t getting effective learning at work.

•  Teach your learners to learn using the 6 Es of Equilibrium: •  Environmental •  Effective •  Effortless •  Experimental •  Evolutionary •  Ecosystemic

Page 34: Know Your Workforce: Align Your Learning Program With Employee Needs

Questions?

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Follow Alex on Twitter! @LearninKhurgin!

Connect: Alex Khurgin Director of Learning, Grovo [email protected]

Page 35: Know Your Workforce: Align Your Learning Program With Employee Needs

Come say hello! Learning and Leadership Development Conference September 16–18 | Chicago, IL International Performance Management Conference September 20–22 | New Orleans, LA CLO & Talent Management Forum September 27–29 | Tucson, AZ DevLearn September 30–October 2 | Las Vegas, NV

Page 36: Know Your Workforce: Align Your Learning Program With Employee Needs

Thank You!

36

Alex Khurgin Director of Learning, Grovo

[email protected] @LearninKhurgin

Connect: Grovo.com

[email protected] 212.924.2579

Learn more:

Grovo is a better way to learn at work.

[email protected] | 212.924.2579  

Page 37: Know Your Workforce: Align Your Learning Program With Employee Needs

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Page 38: Know Your Workforce: Align Your Learning Program With Employee Needs

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