klunk peter resume-current 2015

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PETER M. KLUNK 505 Wynwood Road▪ York, PA 17402 [email protected] ▪ (717) 870-4230 LEADERSHIP PROFILE Dynamic, principled, versatile management & sales professional with 20 plus year track record across multiple industries. Skilled, adaptable to range of business models from entrepreneurial start-up to mature consumer industry. Enthusiastic, balanced sales team leader known for dedication to business objectives and attention to detail. Interpersonally adept with all levels of customers, peers & management. Sales Leadership Expense Control Territory Management Client Relations Reporting/Presentations Direct Marketing Customer Service Entrepreneurial Ventures B to C Residential Sales PROFESSIONAL EXPERIENCE YORKTOWNE BUSINESS INSTITUTE/SCHOOL OF CULINARY ARTS, York PA 2011-2015 Yorktowne (YBI) is a private Career/Culinary School founded in 1975 Admissions Representative/Consultant Recruit prospective students through direct marketing and follow-up on Internet and website leads. Provide direction and guidance for all aspects of the application and admissions process including conducting admissions testing, coordinating school tours and shadowing sessions with Instructors, and scheduling and follow up on financial aid appointments. Represent YBI at recruiting events including Career and College Fairs and Community Outreach Programs WENDY’S– Harrisburg, PA 2010-2011 Wendy's Old Fashioned Hamburgers is an international fast food chain restaurant founded in 1969. Assistant Manager Reported to General Manager, supervised a staff of 30 employees in all areas of restaurant maintenance and service. Responsible for ensuring restaurant adheres to company standards, policies and procedures. Interviewed, hired and led orientation for all new employees. Partnered with corporate staff for efficient provisioning and purchasing of supplies. Supervised portion control and quantities of preparation to minimize waste and minimize costs, including food, beverage, supply, utility and labor costs.

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Page 1: Klunk Peter Resume-Current 2015

PETER M. KLUNK505 Wynwood Road▪ York, PA [email protected] ▪ (717) 870-4230

LEADERSHIP PROFILE

Dynamic, principled, versatile management & sales professional with 20 plus year track record across multiple industries. Skilled, adaptable to range of business models from entrepreneurial start-up to mature consumer industry. Enthusiastic, balanced sales team leader known for dedication to business objectives and attention to detail. Interpersonally adept with all levels of customers, peers & management.

Sales Leadership Expense Control Territory Management Client Relations Reporting/Presentations Direct Marketing Customer Service Entrepreneurial Ventures B to C Residential Sales

PROFESSIONAL EXPERIENCE

YORKTOWNE BUSINESS INSTITUTE/SCHOOL OF CULINARY ARTS, York PA 2011-2015Yorktowne (YBI) is a private Career/Culinary School founded in 1975

Admissions Representative/ConsultantRecruit prospective students through direct marketing and follow-up on Internet and website leads. Provide direction and guidance for all aspects of the application and admissions process including conducting admissions testing, coordinating school tours and shadowing sessions with Instructors, and scheduling and follow up on financial aid appointments.Represent YBI at recruiting events including Career and College Fairs and Community Outreach Programs

WENDY’S– Harrisburg, PA 2010-2011Wendy's Old Fashioned Hamburgers is an international fast food chain restaurant founded in 1969.

Assistant ManagerReported to General Manager, supervised a staff of 30 employees in all areas of restaurant maintenance and service. Responsible for ensuring restaurant adheres to company standards, policies and procedures. Interviewed, hired and led orientation for all new employees. Partnered with corporate staff for efficient provisioning and purchasing of supplies. Supervised portion control

and quantities of preparation to minimize waste and minimize costs, including food, beverage, supply, utility and labor costs.

Handled finances of restaurant operating at approximately $30K/month. Developed employees by providing ongoing feedback, establishing performance expectations and conducting performance reviews.

EXPEDITE TRUCKING & TRANSPORT– York, PA 2003-2010Contract, third-party Trucking and Transportation Company, provided services to major corporations including Federal Express & US Postal Service across 6-state Mid-Atlantic geography, select national long-haul assignments.

Owner/OperatorLaunched sole-proprietorship trucking & transportation company in 2003 amidst growing needs for third party transportation services. Initiated, executed two major contracts over 5 years. Ensured on-time delivery of contract customer critical shipments. Managed all core business aspects- customer relations, financials, equipment maintenance, business development. Initiated key business relationships with Federal Express, APX Express & US Postal Service generating $700K

revenue over contract life.

Page 2: Klunk Peter Resume-Current 2015

PETER M. KLUNK(717)-870-4230 ▪ [email protected]

DUNBAR ARMORED, INC. – Hunt Valley, MD 2000-2003Privately held, national provider of security services in 80 locations through the US, includes armored car, security monitoring, on-site guard services, 5,200 employees & revenue of $255 million.

Senior Account Manager- Security ServicesDirected on-site security accounts for corporate, institutional clients across the region. Acted as site manager for Dunbar key customers. Led extended staff of 150 across multiple accounts within Mid-Atlantic region. Managed relationships with corporate clients. Designed, maintained consistent reporting of security processes. Selected to oversee $400k security contract with Baltimore Marine Industries, leading staff of 40 guards across

220 acre facility, 44 buildings. Led relationship management for corporate accounts- M&T Bank, Applebees, Chrysler, Baltimore Convention

Center- initiated site inspections, defined staffing & reporting requirements.

JC EHRLICH COMPANY, INC. – York, PA 1994-2000One of America’s leading pest control companies, in business since 1928 serving residential & commercial customers through 45 district offices in 13 states, 1,600 employees.

Residential Sales Manager Responsible for pest control services residential sales across south central Pennsylvania region, a territory of 10,000 customers. Led contract sales, customer relations and site inspections. Generated $1.2 million in residential sales throughout 6 year career, developed an average 2,000 new customer

relationships each year. Named to “President’s Club” for sales exceeding 100% of annual objective, achieved award 5 of 6 years during

tenure. Awarded “Top Ten” status for closing, contact sales statistics, top 5% of 200 person regional sales force.

EARLY CAREER HIGHLIGHTS

Restaurant Management- 10 years senior level experience as General Manager, Restaurant Enterprises Group, Washington, DC. Full P& L responsibility for $2.5 million operation.

EDUCATION Harrisburg Area Community College

Classes taken in Human Services Yorktowne Business Institute, York, PA

AS, Business Administration York College, York, PA

Classes taken in Business Administration