1. The Future Ready Firm CEO Kevin Robert Twitteren over de NAD? #nad

2. Wolters Kluwer Tax & Accounting: Global Presence Worlds largest provider of tax, accounting and audit solutions Content from more jurisdictions than any other provider Leveraging global platforms, delivering customized solutions Collaborative, cloud solutions a top priority worldwideEurope NorthAmericaAsia Pac2 3. The Future Ready Firm Has strong foundationalcompetencies and followsbest practices Continuously evolves andimproves 4. Maslows Hierarchy of Human NeedsSELF-ACTUALIZATION Morality, Creativity, Problem SolvingESTEEM NEEDSSelf-esteem, Confidence, Recognition SOCIAL NEEDS sed neFamily, Friendship, Bonding SAFETY NEEDSResources, Security, ProtectionPHYSICAL NEEDSFood, Water, Air 5. Hierarchy of Accounting Firm Needs MANAGINGKNOWLEDGE FLOWSCONNECTING AND COLLABORATING STANDARDIZING PROCESSES sed AND WORKSTREAMS ne BUILDING ADIGITAL INFRASTRUCTURE CORE TECHNICAL KNOWLEDGEAND EXPERTISE 6. Accounting Firm Needs:Core Technical Knowledge and Expertise MANAGINGKNOWLEDGE FLOWSCONNECTING AND COLLABORATING STANDARDIZING PROCESSES sed AND WORKSTREAMS ne BUILDING ADIGITAL INFRASTRUCTURE CORE TECHNICAL KNOWLEDGEAND EXPERTISE 7. Technical Knowledge and Expertise The most fundamental: Technical knowledge, professionalcompetence, expertise, information You come into the profession with it, and build on throughout yourcareer Supported by: Professional development: Continuous learning, client knowledge, networking Vendor-provided research information and software 8. Accounting Firm Needs:Building a Digital InfrastructureMANAGING KNOWLEDGE FLOWS CONNECTING ANDCOLLABORATINGSTANDARDIZING PROCESSESs edAND WORKSTREAMSneCORE TECHNICAL KNOWLEDGE AND EXPERTISE 9. Digital Infrastructure The framework: Environment in which you work Created based on external forces and internal needs Changing expectations of employees and clients who live in a digital world Need to do more with less Need to work in more secure and more open environment Need to realize new opportunities and new efficiencies 10. Accounting Firm Needs:Standardize Processes and Workstreams MANAGINGKNOWLEDGE FLOWSCONNECTING AND COLLABORATING STANDARDIZING PROCESSES sed AND WORKSTREAMS ne BUILDING ADIGITAL INFRASTRUCTURE CORE TECHNICAL KNOWLEDGEAND EXPERTISE 11. Standardize Processes and Workstreams Takes benefits of digitized office to next level Dynamic Connectivity: Focus on functions, not just tasks What happens before and after key activities? What are gaps between tasks? Business standardization key to many industries Key driver of success for you Efficiency Value billing 12. Accounting Firm Needs:Connecting and Collaborating MANAGINGKNOWLEDGE FLOWSCONNECTING AND COLLABORATING STANDARDIZING PROCESSES sed AND WORKSTREAMS ne BUILDING ADIGITAL INFRASTRUCTURE CORE TECHNICAL KNOWLEDGEAND EXPERTISE 13. Connecting and Collaborating Clients Expect you to be great at connecting with them and connecting information, knowledge and people within your firm Want service anytime, anywhere Employees Best and brightest want to work someplace interesting Want to work collaboratively Want work-life balance Are mobile 14. The Critical Importance of Connectingand Collaborating 15. Connecting and CollaboratingTechnology has exhausted the limits of the PC as a platformthe future will center on mobile devices- Eric Schmidt, Google Chairman 16. 5 billionSmartphone sales growSmartphone sales growmobile subscriptions by 56% to 470 million 77% Tablet sales will grow by 400% to 70 million of world population 17. WorkshiftingWhere you want, when you want 18. 38%of mobileworkers workbefore theircommute 19. 25% work duringtheir commute 20. 37% work atnight 21. 69% work on vacation 22. 75% work more hoursper week 23. 79%work moreproductively 24. 64% live morebalanced lives 25. New Technologies Enable Mobility andConnectivity Mobile devices Portals Knowledge ManagementSystems 26. How professionals andTechnology has exhausted the limits of the PC as a platformtheir clients workWhere they work the future will center on mobile devicesThe way they work- Eric Schmidt, Google ChairmanHow they live 27. Twinfield Solutions Enabling Collaborationand Connectivity 28. The Future Ready Firm:Key Survey Findings 29. Future Ready Firms:Mobile Technology Applications E-mail and contacts 93% 81%Scheduling/Calendar83% 84%Access practice30% management info 55% Access tax research 39% Tax Audit 30. Future Ready Firms:Mobile Deployment Within 3 Years Mobile device 54%deployment overall 68%Mobile deployment82% among large firms91%TaxAudit 31. CCH MobileAnswers When and Where You Need Them 32. IntelliConnect TMFrom product platform to enabling the future 33. New MobileApplications:Tax NewsHighlights App 34. New MobileApplications:Quick Find POCAllows users to quicklysearch specificdatabases and highlyvalued research contentOffering customizablemobile portlets forinstant access toIntelliConnect 35. Future Ready Firms:Electronic Portal Usage Within 3 Years Electronic portals74%usage 82% Tax Audit 36. Balance Sheets1040Etc. Income Balance Stmts. Sheets1040 Income Stmts. ProSystem fx PortalEtc.95.4 million hits Firms Clients 37. 95.4 million hits 38. Accounting Firm Needs:Managing Knowledge FlowsMANAGING KNOWLEDGE FLOWS CONNECTING ANDCOLLABORATING STANDARDIZING PROCESSES sed AND WORKSTREAMS ne BUILDING ADIGITAL INFRASTRUCTURECORE TECHNICAL KNOWLEDGE AND EXPERTISE 39. Managing Knowledge FlowsKnowledge workers spend 15-35% of theirtime looking for information40% of the time they dont find it. 40. Future Ready Firms: Knowledge Management Importance and Use A knowledge management system is important in 53% supporting my tax/audit process68%Have a knowledge managementprocess that includes managing firms information assets to36%improve decision-making & 54% employee productivityTaxAudit 41. Is Your Firm Future Ready? 42. Is Your Firm Future Ready? MANAGINGKNOWLEDGE FLOWS CONNECTING ANDCOLLABORATING STANDARDIZING PROCESSES sed AND WORKSTREAMS neContinuous impro BUILDING ADIGITAL INFRASTRUCTURECORE TECHNICAL KNOWLEDGE AND EXPERTISE Core competencies and best practices 43. The Future is Connected 44. Thank YouKevin RobertWolters Kluwer Tax & Accounting CEOkevin.robert@wolterskluwer.com+1.847.267.7070