keynote: deliver sharepoint success

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Delivering SharePoint Success: Key Steps to Reap Business Benefits Dux Raymond Sy, PMP, MVP Recorded Video: http://vimeo.com/24677155

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Presented at SPTechCon Boston 2011

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Page 1: Keynote: Deliver SharePoint Success

Delivering SharePoint Success: Key Steps to Reap Business Benefits

Dux Raymond Sy, PMP, MVP

Recorded Video: http://vimeo.com/24677155

Page 2: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

What Does This Mean?

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Page 3: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

What Does This Mean?

SharePoint

Page 4: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Presentation Objectives

¡  In this presentation, you will learn the key steps in reaping the business benefits of SharePoint

¡  In addition, you'll learn key techniques in:

¡  Gaining executive buy-in for SharePoint projects

¡  Proper planning and appropriately managing expectations

¡  Engaging the business for better adoption

¡  Defining organizational SharePoint readiness

¡  Iterative release of SharePoint solutions

Page 5: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Dux Raymond Sy, PMP

¡  Managing Partner, Innovative-e, Inc.

¡  SharePoint Server MVP

¡  Author, “SharePoint for Project Management” by O’Reilly Media

¡  For more information, connect with Dux

¡  E-Mail: [email protected]

¡  Twitter: twitter.com/meetdux

¡  LinkedIn: meetdux.com/li

¡  Blog: meetdux.com

Page 6: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Agenda

¡  IT, We’re Not in Kansas Anymore

¡  Raising Executive Awareness is Necessary

¡  Collaboratively Engineer a Solution

¡  Assess Organizational Readiness

¡  Iterative Release of SharePoint Solutions

¡  Questions and Answers

Page 7: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Look Familiar?

Page 8: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

What a Concept

“Technology provides no benefits of its own; it is the application of technology to business opportunities that produces ROI. ”

—Robert McDowell, In Search of Business Value

Page 9: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Typical Implementation Scenarios

¡  Pilot deployment for IT then magically it becomes an enterprise production deployment ¡  No planning

¡  Everything is ad-hoc

¡  No budget earmarked

¡  Heavily customized implementation by techies lacking SharePoint skillz

¡  Organic SharePoint growth

Page 10: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

SharePoint Implementation Continuum

Draconian IT Control

Governed

Empowerment Wild Wild West

Chaos

Page 11: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Agenda

¡  IT, We're Not in Kansas Anymore

¡  Raising Executive Awareness is Necessary

¡  Collaboratively Engineer a Solution

¡  Assess Organizational Readiness

¡  Iterative Release of SharePoint Solutions

¡  Questions and Answers

Page 12: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Executive SharePoint Ignorance is Not Bliss

¡  Isn’t SharePoint about empowering End Users? ¡  Who’s paying the bills?

¡  Execs ordered SharePoint to be deployed ¡  Do they REALLY understand the value of SharePoint to the

organization?

¡  Is the budget realistic?

¡  As the enlightened ones, it’s our responsibility to raise executive awareness about SharePoint

¡  Read “5 Reasons Why Executive SharePoint Ignorance is Not Bliss” http://go.meetdux.com/393b

Page 13: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

It’s All About the Benjamins

¡  Executives are primarily interested on how SharePoint can affect an organization’s bottom line

¡  Tip: Look for existing inefficiencies, measure it and prove how SharePoint can be a lifesaver ¡  Inefficiencies of meeting collaboration

¡  Business process automation

¡  Single platform vs multiple tools

¡  How much is the investment?

Page 14: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Agenda

¡  IT, We're Not in Kansas Anymore

¡  Raising Executive Awareness is Necessary

¡  Collaboratively Engineer a Solution

¡  Assess Organizational Readiness

¡  Iterative Release of SharePoint Solutions

¡  Questions and Answers

Page 15: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Are We On The Same Page?

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Page 16: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Educate and Engage the Business

¡  SharePoint is more than just a glorified network share ¡  Stress that SharePoint is a platform

¡  Tip: Address their pain points ¡  Provide high-level technology overview

¡  Discuss business challenges

¡  Map it to a SharePoint Solution

Page 17: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Don’t Call It SharePoint!

¡  Enterprise-Wide Solutions ¡  Corporate Intranet

¡  Content Management

¡  Specific Solutions ¡  Employee Onboarding System for Human Resources

¡  Conference Room Scheduling System for Facilities

¡  Project Management Information System for PMs

¡  System Integration

¡  Custom Application Development

Page 18: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Agenda

¡  IT, We're Not in Kansas Anymore

¡  Raising Executive Awareness is Necessary

¡  Collaboratively Engineer a Solution

¡  Assess Organizational Readiness

¡  Iterative Release of SharePoint Solutions

¡  Questions and Answers

Page 19: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Keep Priorities In Order

¡  You can’t do it all! ¡  What business need should you solve first?

¡  What are common features that can be deployed?

¡  Project scope must be limited and specific ¡  What’s important? Time? Budget? Functionality?

¡  Tip: Involve decision makers in planning and prioritization

¡  Read “How to Prioritize Business Needs When Implementing SharePoint” http://go.meetdux.com/sbyv

Page 20: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

IT, Can You Handle This?

¡  Implementation ¡  Do you have the relevant skillsets to plan, engage with the

business, deploy SharePoint?

¡  Are key processes for release management, disaster recovery, auditing in place?

¡  Support and Maintenance ¡  What does the support structure

look like?

¡  Resources available for maintaining related technologies?

¡  Future Releases

Page 21: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Change Management Strategy

¡  Collaboration culture

¡  Governance plan ¡  Business

¡  Technology

¡  Adoption plan ¡  Training

¡  Process

¡  Technology

¡  Self-help

¡  Feedback

Page 22: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Agenda

¡  IT, We're Not in Kansas Anymore

¡  Raising Executive Awareness is Necessary

¡  Assess Organizational Readiness

¡  Educate and Collaboratively Engineer a Solution

¡  Iterative Release of SharePoint Solutions

¡  Questions and Answers

Page 23: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Do You Have a SharePoint Roadmap?

¡  A SharePoint roadmap can help organizations ¡  Quantify the budget, resources and effectiveness of

SharePoint

¡  Allows priorities to be set

¡  Specifies what solutions are going to be deployed

¡  Iterative releases can provide immediate visibility ¡  Lower risk compared to big bang approach

¡  Tip: Successful delivery of high profile solution gets you brownie points ¡  Quick wins are essential for better buy-in and adoption

Page 24: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Reality Check

¡  What’s the biggest bang for your buck?

¡  Feel free to download this SharePoint Assessment schedule: http://go.meetdux.com/nceb

Page 25: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Example Release Schedule

¡  Phase 1: Proof of concept or Pilot

¡  Phase 2: Replace intranet and file shares to improve collaboration

¡  Phase 3: Deploy value point solutions for HR, Operations and Finance

¡  Phase 4: Train users to build their own SharePoint solutions

¡  Phase 5: Integrate CRM and third party reporting platform

¡  See how EasyJet did it: http://bit.ly/74XwKH

Page 26: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

How EasyJet Deployed SharePoint

Page 27: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Agenda

¡  IT, We're Not in Kansas Anymore

¡  Raising Executive Awareness is Necessary

¡  Assess Organizational Readiness

¡  Educate and Collaboratively Engineer a Solution

¡  Iterative Release of SharePoint Solutions

¡  Questions and Answers

Page 28: Keynote: Deliver SharePoint Success

Twitter: @meetdux #sptechcon #dss

Questions?

E-Mail: [email protected]

LinkedIn: meetdux.com/li

Blog: meetdux.com

Twitter: meetdux

How did you like the presentation? http://meetdux.com/feedback

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Thank You!