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KELOMPOK 8 PROUDLY PRESENT.KELOMPOK 8 PROUDLY PRESENT. KELOMPOK 2 PROUDLY PRESENT.KELOMPOK 2 PROUDLY PRESENT. GOODWILL LETTER. MEMBER OF GROUP Moderator : 1. melinda permatasari 2. rudi irianto Presenter : 1. santika ayu p. 2. Miftahul jannah answerer : 1. Kholila khoyrina. - PowerPoint PPT Presentation

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Universitas Negeri Semarang UNNES Fakultas Ekonomi

KELOMPOK 8 PROUDLY PRESENT.KELOMPOK 8 PROUDLY PRESENTKELOMPOK 2 PROUDLY PRESENT.KELOMPOK 2 PROUDLY PRESENT.GOODWILLLETTER

MEMBER OF GROUP Moderator : 1. melinda permatasari2. rudi irianto Presenter : 1. santika ayu p.2. Miftahul jannah answerer : 1. Kholila khoyrina

EXAMPLEDEFINITION A goodwill letter is Is a letter written by a company to show the kindness and to build the good relationship with other company in business.PurposesBuild good relationshipCreate good reputationShow friendliness over all the point of goodwill letter is how to build relationship between company itself with the their associate company. SUMMARYMAIN POINTPRINCIPLES OF GOODWILL LETTER

The letter should be timed properly.A short letter.The words must be carefully chosen.The tone of letter should be personal.Phrases are worse in such letters & must be strictly avoided.

MAIN POINTHOW TO WRITE OF GOODWILL LETTER :

goal is to show genuine kindness.expressing approval, concern, support, be sincere in your remarks.focused on the recipient.The purpose of this letter is to spread goodwill.Keep your letter brief.MAIN POINTKind of Goodwill LettersCongratulatory letters the achievement of employees, business associates provides many occasions for writing such letters.2. Letters of sympathyWhen an associate, whether customer, colleague, employee or business acquaintance meets misfortune of any kind, a message of sympathy should be sent.

MAIN POINTNext..3. InvitationsInvitations letters to functions, dinner, lunch may also be made by letter.4. Thank you lettersWhen someone given help, courtesy requires that a thank you letter should be sent.5. Letters of appreciationSuch letters do a great deal for the spirit of understanding, friendliness and goodwill.MAIN POINTNext.6. Credit lettersCredit letters is a letter assking a creditor to remove any harmful information off your credit report.7.Charity letterCharity letter is a letter asking someone or a company to support a specific cause.8. Adjustment lettersAdjustment letter is a letter asking a lender or creditor to make adjustment to the terms of a mortgage.