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Intro to CRM for small business.

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Page 1: Keeping Track of Your Customers

keeping track of

your customers

chandler camp 2011

Page 2: Keeping Track of Your Customers

chris lee

crm guy

@chrislee

csicrm.com

Page 3: Keeping Track of Your Customers

what

why

which

Page 4: Keeping Track of Your Customers

what

Page 5: Keeping Track of Your Customers

contact mgmt

sfa

crm

crm v2

Page 6: Keeping Track of Your Customers
Page 7: Keeping Track of Your Customers
Page 8: Keeping Track of Your Customers
Page 9: Keeping Track of Your Customers
Page 10: Keeping Track of Your Customers

why

Page 11: Keeping Track of Your Customers
Page 12: Keeping Track of Your Customers

which

Page 13: Keeping Track of Your Customers
Page 14: Keeping Track of Your Customers
Page 15: Keeping Track of Your Customers

free

$199

free’ish +

$199/mo +

$5/user/mo +

beta


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