Katy Taylor

512-431-2921 katytaylor2007@gmail.com

Qualifications:● Six years of project management experience ● Over four years of education and training experience● Two years of nonprofit management experience ● Excellent oral and written communication skills, including proofreading and editing● Strong computer skills, including Microsoft Office, SaaS applications, social media platforms● Fluent Spanish speaker

Education:Lyndon B. Johnson School of Public Affairs May 2008

Master of Public Affairs (MPAff) / Public PolicySpecialization: International AffairsProfessional Report (Thesis): Diplomatic Security in Iraq

University of Texas at Austin May 2001Bachelor of Arts in Spanish Civilization and English with Special Honors (double major)Honors thesis: The Dark Art of Censorship

Experience: Area Operations Manager / Supervisor of Clinical Support Staff July 2013 – present Visiting Nurse Association and Hospice of the Florida Keys

Began working for health care nonprofit as Supervisor of Clinical Support Staff; promoted to Area Operations Manager after six months.

Manage projects including the selection and implementation of two SaaS-based electronic medical record software packages and a new employee dispatching system, greatly improving compliance with federal regulations.

Developed and implemented training curriculum for SaaS-based electronic medical record software, and continue to serve as agency-wide trainer.

Analyze data including weekly management reports, financial summaries, and employee productivity in order to fine-tune operations and guide the agency through cost-cutting measures.

Helped implement new technology and update policies and procedures, resulting in the agency receiving its first-ever deficiency-free state and federal licensure surveys.

Supervised up to 40 staff members distributed across the county, overseeing all aspects of task management, training, compliance, payroll, and workload.

Nonprofit Communications and Management Consultant Nov 2012 – Dec 2014 Coordinated production and dissemination of press releases, programs, and other

promotional materials for local theater company, resulting in many sold-out performances. Set up nonprofit’s first office, including research and implementation of appropriate

technical solutions, procedures, and processes, enabling the organization to issue its first request for proposals (RFP).

Researched proposed state legislation and its potential impact on the organization and its stakeholders, then succinctly communicated this information to the board of directors, thereby guiding agency actions.

Implemented content management tools in order to share and store agency information, keeping the board of directors informed.

Oversaw agency’s annual fundraising event, exceeding sponsorship and fundraising goals.

Implemented educational grant in local schools, exceeding the required number of students contacted.

Clients: Fair Insurance Rates in Monroe (FIRM) Fringe Theater of Key West Human Services Associates, Inc. “Keys for Success” programsWomankind

Program Analyst / Policy Research Analyst May 2007 – Nov 2012 Managed projects such as developing and implementing training, indoctrination, and

leadership development, helping to prepare and inform US government personnel working in the Middle East.

Served as communication specialist regarding energy programs, including writing speeches for senior Navy leadership.

Facilitated knowledge management through tools such as SharePoint, keeping command personnel appropriately informed.

Provided research and data analysis for reports on energy-saving technology, training, and practices, helping to guide Congressional decision-making.

Conducted in-depth analysis of interagency cooperation with State Department, resulting in improved relationship-building, cooperation, and training program development.

Worked from home to provide data and policy analysis for state and local governments, guiding decision-making.

Clients: United States NavyPublic Works, LLC

Teacher, Tutor, Research Assistant Jan 2000-Nov 2007 Four years of experience as a Spanish teacher, newspaper and yearbook sponsor, and

coordinator of activities including a community-wide Eco Fair about recycling and other environmental activities.

Advanced and college-level English, Spanish, and writing tutor. Researched and edited year-long report on secondary education in the United States for

Congressional Research Service. Completed application for and helped LBJ School obtain accreditation from National

Association of Schools of Public Affairs & Administration.Clients: Round Rock Independent School District

University of Texas Learning CenterEducational Search and PlacementLBJ School of Public Affairs

Volunteer work:● VNA / Hospice of the Florida Keys, 2013-present● Womankind, 2013-present● Animal Welfare League of Alexandria, 2011-2012● Austin Habitat for Humanity, 2007-2008● Team Danskin Training Workout Leader, 2006

Training and Leadership:● USDA Grad School Program Analysis / Management Courses● Navy Planning, Programming, Budgeting, and Execution● Licensed Private Pilot● Navy Basic Environmental Law Course● Department of State Coordinator for Reconstruction and Stability (S/CRS) Foundations of

Interagency Reconstruction and Stabilization Operations● S/CRS Introduction to Interagency Reconstruction and Stabilization Operations

● Joint Enabling Capabilities Planners Course (JEC PC)● Navy Capitol Hill Workshop● US Agency for International Development Joint Humanitarian Operations Course● Substance abuse, mental health, and trauma informed care training● Basic CPR certification ● Texas Teacher Certification● Founding chair, Fitness/Wellness Committee of the Graduate Public Affairs Council● Completed 28 triathlons, a marathon, and countless other races of various distances