julie miller - resume
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Julie Miller
L: https://au.linkedin.com/in/julieannmiller94
A: Stafford Road, Gordon Park, 4031 QLD
M: 0421 914 760
Profile I have an open-minded way of problem-solving and love to learn from real life situations. I find active communication is the key
to development and always prefer to understand how and why things work the way they do. I have a thirst for knowledge and
always want to be developing myself. Through my employment history I have gained 6 years of experience within customer
service, also gaining 2 years of management experience along the way.
Experience G-Star Raw | Sales Associate - PPT | March 2016 - Current | Queens Plaza, Brisbane
March 2015 – March 2016 | Store Manager
December 2013 – March 2015 | Assistant Manager
December 2012 – December 2013 | Sales Associate
Working on developing the stores profitability
Operational excellence
Team development and co-ordination
Driving all in-store operations to achieve a high standard of customer service, customer engagement, sales and
organisation
Reporting and accomplishing the store’s goals through leadership and development of the team
Achieving store KPI’s and targets
Completing daily, weekly and monthly result reports and action plans
Roster management
Arc Nightlife | Intern | March 2015 – May 2015 | Wickham Street, Fortitude Valley
Data Entry
Assisting owner in general administrative duties
Creating and adding to marketing and promotional ideas
Organising the execution of marketing and promotions
Social media content
Mass database communication through MyGuestlist
Burnt Orange Cafe | Singer & Barista | September 2012 – January 2013 | Prince Edward Parade, Scarborough
3 hour of performing on Sunday afternoons
Casual weekend work as waitstaff and Barista
eTail Solutions/Mobicity | Logistics/Customer Liaison | December 2011 – October 2012 | Agnes Street, Fortitude Valley
Managing missing shipments
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Contacting customers for credit card verification
Handling customer complaints
Organising orders and shipments between Australia, China and Hong Kong warehouses
The Golden Ox | Waitress | May 2011- December 2011| Oxley Avenue, Margate
Function waitress of up to 250 attendees
Wedding ceremony preparation
Restaurant preparation and service
Banjo’s Bake house | Sales Assistant/Barista | March 2009 – June 2011 | Redcliffe Parade, Redcliffe
Key holder position – managing the store independently on weekends
Barista training and development
Customer service
Cash management – end of day close
Education February 2013 – Current | Bachelor of Business (HTERS)
Majoring in Event Management
Completing fulltime studies at Griffith University, Nathan Campus
Currently deferred for work commitments
April 18th – April 21st 2011| Responsible Service of Alcohol Course
Completed at SkillTech Tafe, Bracken Ridge Campus
Basic Bartending Skills Coarse
Also obtained RSA during coarse
January 2010 – December 2011| Cert. III Laboratory Operations
Enrolled with Queensland Tafe, Mackay Campus, certificate carried out through Redcliffe SHS
2007 – 2011 | Redcliffe State High School
Completed grade 8 through to 12
Graduated November 2011
Activities
Filipino Australian Cultural Entertainment – 2007 – 2009: Performing cultural dance, singing, working in market stalls
for events such as Barrio Fiesta
One week work experience with Queensland Institute of Medical Research - 2010
Seven week volunteer program with SANCCOB seabird rehabilitation centre in Table View, South Africa - 2013
Referees Theo Kalivas | State Manager, G-Star Raw
Ph: 0481 496 042
Alexandra Bordes | Store Manager, G-Star Raw
International contact - LinkedIn: https://fr.linkedin.com/in/alexandrabordes
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