julie miller - resume

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Page 1: Julie Miller - Resume

Julie Miller

L: https://au.linkedin.com/in/julieannmiller94

A: Stafford Road, Gordon Park, 4031 QLD

E: [email protected]

M: 0421 914 760

Profile I have an open-minded way of problem-solving and love to learn from real life situations. I find active communication is the key

to development and always prefer to understand how and why things work the way they do. I have a thirst for knowledge and

always want to be developing myself. Through my employment history I have gained 6 years of experience within customer

service, also gaining 2 years of management experience along the way.

Experience G-Star Raw | Sales Associate - PPT | March 2016 - Current | Queens Plaza, Brisbane

March 2015 – March 2016 | Store Manager

December 2013 – March 2015 | Assistant Manager

December 2012 – December 2013 | Sales Associate

Working on developing the stores profitability

Operational excellence

Team development and co-ordination

Driving all in-store operations to achieve a high standard of customer service, customer engagement, sales and

organisation

Reporting and accomplishing the store’s goals through leadership and development of the team

Achieving store KPI’s and targets

Completing daily, weekly and monthly result reports and action plans

Roster management

Arc Nightlife | Intern | March 2015 – May 2015 | Wickham Street, Fortitude Valley

Data Entry

Assisting owner in general administrative duties

Creating and adding to marketing and promotional ideas

Organising the execution of marketing and promotions

Social media content

Mass database communication through MyGuestlist

Burnt Orange Cafe | Singer & Barista | September 2012 – January 2013 | Prince Edward Parade, Scarborough

3 hour of performing on Sunday afternoons

Casual weekend work as waitstaff and Barista

eTail Solutions/Mobicity | Logistics/Customer Liaison | December 2011 – October 2012 | Agnes Street, Fortitude Valley

Managing missing shipments

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Contacting customers for credit card verification

Handling customer complaints

Organising orders and shipments between Australia, China and Hong Kong warehouses

The Golden Ox | Waitress | May 2011- December 2011| Oxley Avenue, Margate

Function waitress of up to 250 attendees

Wedding ceremony preparation

Restaurant preparation and service

Banjo’s Bake house | Sales Assistant/Barista | March 2009 – June 2011 | Redcliffe Parade, Redcliffe

Key holder position – managing the store independently on weekends

Barista training and development

Customer service

Cash management – end of day close

Education February 2013 – Current | Bachelor of Business (HTERS)

Majoring in Event Management

Completing fulltime studies at Griffith University, Nathan Campus

Currently deferred for work commitments

April 18th – April 21st 2011| Responsible Service of Alcohol Course

Completed at SkillTech Tafe, Bracken Ridge Campus

Basic Bartending Skills Coarse

Also obtained RSA during coarse

January 2010 – December 2011| Cert. III Laboratory Operations

Enrolled with Queensland Tafe, Mackay Campus, certificate carried out through Redcliffe SHS

2007 – 2011 | Redcliffe State High School

Completed grade 8 through to 12

Graduated November 2011

Activities

Filipino Australian Cultural Entertainment – 2007 – 2009: Performing cultural dance, singing, working in market stalls

for events such as Barrio Fiesta

One week work experience with Queensland Institute of Medical Research - 2010

Seven week volunteer program with SANCCOB seabird rehabilitation centre in Table View, South Africa - 2013

Referees Theo Kalivas | State Manager, G-Star Raw

Ph: 0481 496 042

Alexandra Bordes | Store Manager, G-Star Raw

International contact - LinkedIn: https://fr.linkedin.com/in/alexandrabordes

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