josh summers resume 12.5.16

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Joshua P. Summers 88 Billerbeck Street New Oxford, PA 17350 (717) 688-6285 [email protected] SUMMARY QUALIFICATIONS: Over 26 years’ experience in HVAC/R wholesale industry Proficient in many positions of an HVAC/R wholesaler Branch Manager for 6 years of a Refrigeration and Controls wholesaler Account/Territory Manager for 2 + years in South Central PA. Established a loyal, diverse, customer base in South Central PA Developed, grew, and maintained HVAC Dealers Excelled at selling “mini-splits”, Residential and Commercial Very proficient in selling the features, benefits, and ROI to end users PROFESSIONAL EXPERIENCE: Account Manager, HAJOCA Corp, Harrisburg, PA November 2015 – October 2016 Manage approximately 30 HVAC accounts within a 1 hour radius of Harrisburg area. Accounts include contractors that “followed me”, new unestablished accounts and previous accounts that were not being called. Successfully converted 2 accounts to be Rheem Dealers Switched 10 contractors to purchase Rheem Water Heaters. Helped with HVAC Technical calls. Operate as the lead point of contact for any and all matters specific to my customers. Design, develop and quote products and jobs, at fair competitive pricing. Develop a trusted advisor relationship with accounts, corporate and manufacturer representatives. Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment. Forecast and track key accounts

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Page 1: Josh Summers Resume 12.5.16

Joshua P. Summers88 Billerbeck Street

New Oxford, PA 17350 (717) 688-6285

[email protected]

SUMMARY QUALIFICATIONS:

Over 26 years’ experience in HVAC/R wholesale industry Proficient in many positions of an HVAC/R wholesaler Branch Manager for 6 years of a Refrigeration and Controls wholesaler Account/Territory Manager for 2 + years in South Central PA. Established a loyal, diverse, customer base in South Central PA Developed, grew, and maintained HVAC Dealers Excelled at selling “mini-splits”, Residential and Commercial Very proficient in selling the features, benefits, and ROI to end users

PROFESSIONAL EXPERIENCE:

Account Manager, HAJOCA Corp, Harrisburg, PA November 2015 – October 2016

Manage approximately 30 HVAC accounts within a 1 hour radius of Harrisburg area. Accounts include contractors that “followed me”, new unestablished accounts and previous accounts that were not being called.

Successfully converted 2 accounts to be Rheem Dealers Switched 10 contractors to purchase Rheem Water Heaters. Helped with HVAC Technical calls. Operate as the lead point of contact for any and all matters specific to my customers. Design, develop and quote products and jobs, at fair competitive pricing. Develop a trusted advisor relationship with accounts, corporate and manufacturer

representatives. Identify and grow opportunities within territory and collaborate with sales teams to ensure

growth attainment. Forecast and track key accounts Research products and programs for customer benefit and satisfaction Attend meetings, trainings and company sponsored events Researched, made stock orders, promoted, CPS Products and other HVAC lines into the

branch as part of turning the branch towards having and selling more HVAC Made good contacts and developed and implemented a parts stock room plan for a Geisinger

Hospital Started to get a LG Dealer program together before my position was eliminated Designed and quoted LG mini split and Rheem HVAC Commercial and Residential jobs for

customers

Territory Area Manager, Sid Harvey Industries Inc., Lemoyne, PA October 2014- October 2015

Page 2: Josh Summers Resume 12.5.16

Managed 60 accounts. I established great relationships and grew every account. Opened 3 new accounts, and re-activated 4 inactive accounts. Signed up 2 “Tempstar” Dealers and converted 10 accounts to buy Fujitsu from me exclusively.

Attracted refrigeration customers by bringing in new inventory and changed levels of current inventory. I did this by working with contractors, vendors/reps, and corporate.

Designed and created selling tools. I designed line cards that better represented the vendors needed to grow new sales. For Fujitsu loyal accounts I created “FUJI BOOKS”, which contained pricing, “true” heating/cooling outputs, equipment specs, and accessories. I also created computer spreadsheets that enabled contractors to price out a job from “A-Z”.

Grew “online” sales. I worked with corporate to change my accounts pricing. Pricing that consistent and correct so online users will purchase more.

Branch Manager, Meier Supply Co. Inc., Hanover, PA April 2008- April 2014

Directed all operational aspects including distribution operations, customer service, human resources, administration and sales.

Designed, sized, quoted, and sold HVAC/R equipment, commercial and residential. Made jobsite visits for contractors to help design projects. Assessed local market conditions and identify current and prospective sales opportunities and

generated complete profile information for Territory Manager. Traveled multiple times a year for trainings, sales, and manager meetings. Incentivized builders to use our products through rebates while using our dealers. Addressed customer and employee satisfaction issues promptly. Shared knowledge with other branches and headquarters on effective practices, competitive

intelligence, business and customer opportunities and needs. Held monthly branch meetings for open communication. Developed sales plans to meet

yearly sales goals. Organized HVAC/R and Controls trainings, customer appreciation and counter days. Located areas of improvement and propose corrective actions that meet challenges and

leverage growth opportunities. Adhered to high ethical standards, and comply with all regulations/applicable laws.

Inside/Outside Commercial Sales, H & S Supply Co., New Oxford, PA May 2006 – April 2008

Quoted commercial jobs to general contractors and subcontractors. Dealt with vendors on pricing with bid/buy numbers for job quotes. Worked with architects for submittals and substitutes.

Vice President of Operations, H & S Supply Co., New Oxford, PA June 1999 – May 2006

Corporate officer with the responsibility of general day to day operations. Acted in the best interest on behalf of the company’s growth, success, and reputation. Handled customers’ special needs, including obtaining job pricing from vendors to ensure the

best pricing available for the customer, and following through personally to guarantee customer satisfaction.

Guided and supported HVAC, plumbing and electrical questions, concerning installation and maintenance with employees and customers.

Assisted the HVAC, plumbing, and purchasing departments.

Page 3: Josh Summers Resume 12.5.16

Delegated counter personnel and warehouse responsibilities.

HVAC Department Manager, H & S Supply Co., New Oxford, PA May 1992 - June 1999

Aggressively increased sales of equipment (new construction and retrofit) and parts for company. Design, layout and price commercial and residential forced air, hot water, and radiant floor systems. Helped trouble-shoot technical problems with contractors along with manufacturers technical support teams. Sized gas lines for residential and commercial equipment. Worked with manufacturers and contractors to fulfill specific application needs.

Directly worked with manufacturer reps to evaluate new product lines and determine profitability for company.

Initiated, organized and coordinated bi-monthly training classes for contractors. Ordered general HVAC parts through numerous manufacturers for repair and warranty.

EDUCATION:

New Oxford High School, New Oxford, PA; High School Diploma, June 1992

CERTIFICATIONS:

EPA Certification: (Universal) 1993

Dale Carnegie, April 2005

Tow Motor Certified, July 2014

Hazardous Materials Safety, July 2014

Gastite FlashShield, March 2015

Bergquist, Inc. Basic Propane Service Installation, December 2014

Bergquist, Inc. Con-Stab Fittings/U.S. Poly Piping/X-Riser, December 2014

TRAININGS:

Mitsubishi Electric – “Level 1 Mr. Slim Essentials Course”, January 2009

Mitsubishi Electric – “TM Summit”, April 2010

Emerson Climate Technologies - “Refrigeration Troubleshooting”, October 2011

Belimo – “Selling Belimo Solutions”, February 2013

RUUD – “90 Plus Gas Furnaces Technical Excellence”, November 2013

Fred Pryor – “Creative Leadership for Managers, Supervisors and Team Leaders”, September 2013

Page 4: Josh Summers Resume 12.5.16

Tom Reilly Training – “Value-Added Selling”, March 2014

Fujitsu General – “ASU Model Disassembly”, September 2014, Fujitsu Online Training-HAL-TECH

Fujitsu General – “(HFIT) Hybrid Flex Inverter Training”, October 2014, Fujitsu Training Academy Course

Fujitsu General – “(FIT) Fujitsu Inverter Technology”, October 2014, Fujitsu Training Academy Course

Heatcraft Worldwide Refrigeration - “Fundamentals of Refrigeration”, February 2015Heatcraft Factory Technical Training

Heatcraft Worldwide Refrigeration – “Installation & Troubleshooting Seminar for Commercial Refrigeration Systems”, February 2015, Heatcraft Factory Technical Training

Fujitsu General – “Fujitsu Mini-Split Keystone Training”, July 2015, Fujitsu Online Training-HAL-TECH

Fujitsu General – “Halcyon Slim Duct (3-part) series”, August 2015Fujitsu Online Training-HAL-TECH

Fujitsu General – “Fujitsu Slim Duct Design Training Course”, August 2015Fujitsu Online Training-HAL-TECH

Fujitsu General – “HFI Technician Basic Training”, August 2015, Fujitsu Online Training-HAL-TECH

Fujitsu General – “HFI Function Settings”, August 2015Fujitsu Online Training-HAL-TECHResidential Communicating Controls

Rheem Manufacturing - “Residential Communicating Controls”, December 2015

Rheem Manufacturing - “Inverter Systems”, December 2015

REFERENCES:

Will be made available, upon request.