John R Neal Expanded Resume 11-16

Download John R Neal Expanded Resume 11-16

Post on 13-Apr-2017




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<ul><li><p>John Robert Neal </p><p>25+ years of In Vitro Diagnostics experience including 20+ years supporting Sysmex medical devices </p><p>and reagents. Career includes roles in executive management, supply chain management, </p><p>manufacturing, operations, technical services, sales support, customer service, and IT. </p><p>Work Experience </p><p>Sysmex Corporation, Kobe, Japan </p><p>Associate VP Supply Chain Management September 2015 Current </p><p> Expat assignment focusing on optimizing global operational efficiencies and enhancing the global infrastructure to support Sysmexs continued market-share and product portfolio growth </p><p> Leading global manufacturing cost reduction project targeting $4.3M USD savings across eight factories while strengthening raw material Business Continuity Plan, restructuring </p><p>workflows, and harmonizing global change management </p><p> SCM lead member on cross-functional Global Reagent Manufacturing Business Continuity Project focused on ensuring uninterrupted product delivery to our customers </p><p> Team member on various Japan domestic and global activities including Global SCM Strategic Planning, Service Parts Optimization, KPI development, and subsidiary support </p><p>Sysmex Americas, Inc., Lincolnshire, IL </p><p>VP Operations and Sales Support June 2010 September 2015 </p><p> Completed a three year redesign of the distribution network Achieved $2M in transportation and warehousing savings in first 2 years Improved customer lead times by 8% in the USA and 29% in Canada </p><p> Reduced inventory value by $9M while maintaining a fill rate of greater than 99.5% Changed safety stock polices, enhanced use of SAP ERP, implemented SCM life cycle </p><p>management, expanded local reagent manufacturing </p><p> Achieved annual budgets consistently, FY15 budget: $20.4M SG&amp;A and $10.0M COGS </p><p> Reduced supply chain and purchasing costs $800K year over year reduction in manufacturing raw material costs in FY13 and $1.4M </p><p>annual cost reduction due to localization of reagent and component manufacturing in FY14 </p><p> Completed three major facilities real estate projects on time and on budget Built and relocated the Sysmex Americas headquarters to Lincolnshire, IL, while </p><p>negotiating $9M in tax credits over 10 years </p><p> Built and relocated Sysmex Canada headquarters in Mississauga, ON Built new Sysmex Distribution Center in Buffalo Grove, IL </p><p> Enhanced customer support Customer Service Satisfaction Survey scores continuously exceed 90% Significant improvements in service contract capture rate, sales contract compliance, </p><p>request for proposals and sales contract turn-around-time </p><p> Supported an outstanding 70 member team who excelled at customer support, financial achievement, and continuous improvement </p><p> Over 90% of Sysmex Americas annual $300M revenues flowed through the Sales Support, Contracts, Customer Service, and Supply Chain teams </p><p> Member of Executive 401K Committee overseeing Associates Defined Contribution Programs </p><p> Member of Risk and Business Continuity Management Committee </p></li><li><p>John Robert Neal, resume, page 2/3 </p><p>Sysmex Reagents America, Inc. </p><p>Senior Director Manufacturing March 2008 June 2010 </p><p> Expanded factory capacity by 25% in 2010 to meet growing product demand $700K project completed and validated on-time, on-budget, and with full functionality </p><p>adding a new production line and four new products </p><p> Reduced operating costs by 4% and operating income was 109% to plan in 2010 </p><p> Reduced factory operating costs in 2009 by 20%, operating income was 128% to plan and sales revenue was 105% to plan </p><p> Closed California reagent factory in 2009, transferring all production to the new Illinois facility </p><p> Achieved ISO 14001 certification in Illinois factory for environmental management processes </p><p> Opened new $18M Illinois reagent factory in 2008 earning ISO 9001 and ISO 13485 certifications meeting FDA, cGMP and CMDR requirements and producing 23 aqueous based products ranging </p><p>in size from 12ml to 20L </p><p>Sysmex Americas, Inc. </p><p>Director ERP Implementation November 2006 - March 2008 </p><p> Led the Americas ERP software implementation team to an on-time and on-budget go-live of SAPtm ECC 6.0 ERP in 30 weeks for American, Canadian, and Brazilian business units </p><p> Implemented SAPtm ECC 6.0 ERP software in finance/accounting, supply chain, purchasing, customer service, manufacturing, regulatory, and human resources departments replacing existing </p><p>legacy systems </p><p> Participated on the Sysmex Corporations Global SAPtm ECC 6.0 ERP implementation team Director Service Operations October 2003 - November 2006 </p><p> Developed business and support infrastructure, including Technical Services back office functions needed to support the launch of SAIs direct to customer business model </p><p> Completed the implementation of the Metrixtm CRM field service software </p><p> Improved service parts warehouse fill rates from 93% to 98% while reducing the on-hand inventory value by 18% </p><p> Improved service contract capture rate from 74% to 82% Regional Service Manager July 2003 - October 2003 </p><p> Management Team Member that transitioned the Sysmex In-Vitro diagnostics business unit from </p><p>Roche Diagnostics to Sysmex Americas, Inc. </p><p> Built a cohesive team of 12 Field Service Representatives from five different regions at Roche into </p><p>one service region at Sysmex; achieved our customer satisfaction and financial objectives </p><p>Roche Diagnostics </p><p>Regional Service Coordinator February 1999 - July 2003 </p><p>Technical Trainer </p><p>Sysmex Americas, Inc. </p><p>Automation Specialist August 1998 - February 1999 </p><p>Chiron Diagnostics </p><p>Senior Field Service Engineer/Field Service Engineer August 1996 - August 1998 </p><p>Dade International / Baxter Scientific Products </p><p>Senior Field Service Representative/Field Service Representative April 1990 - August 1996 </p></li><li><p>John Robert Neal, resume, page 3/3 </p><p>Education </p><p>Master of Business Administration May 2009 </p><p>Loyola University, Chicago, IL </p><p>Bachelor of Science Organizational Management December 1999 </p><p>Tusculum College, Greeneville, TN </p><p>Associate of Science Engineering Technology Electronic Engineering June 1987 </p><p>Tri-Cities State Technical Institute, Blountville, TN </p><p>Instructor and Facilitator Certification, Professional Certification April 2001 </p><p>Langevin Learning Services </p><p>Clinical Laboratory Equipment Technology Certificate (C.L.E.T.) May 2001 </p><p>Purdue University, Indianapolis, IN </p><p>Awards </p><p> Sysmex Americas - Special Corporate Award (2009); Eagle Award (2006) </p><p> Roche Diagnostics - Special Recognition Award (2001); Safety and Environmental Excellence Award (2000); Special Recognition Award (1999) </p><p> Chiron - Presidents Club (1997) </p><p> Dade - Regional Field Service Representative of the Year (1995) </p><p> Baxter - Regional Field Service Representative of the Year (1993) </p><p>Social Responsibility - Volunteer Activities </p><p> Boy Scouts of America Northeast Illinois - Adult Leadership Recognition Award (2014); Community Committee Member; Treasurer; Local Unit Assistant Leader (2006-2015) </p><p> Habitat for Humanity - Active Volunteer participant (2009-2015) </p><p> Kobe Union Church - Leadership Council Member (2016-current) </p><p> Wildwood Presbyterian Church - Clerk of Session and Board Member (2010-2015) </p></li></ul>