Joelle Carroll 6208 Empire Ave, Schenectady NY 12306

518-605-1690: joellecarroll1@gmail.com

Education:

Canisius College, Buffalo NY Bachelor of Arts in Communication Studies, Minor: Child, Family, and Community Psychology May 2016Concentration: Organizational/Interpersonal and Integrated Marketing CommunicationLorenzo De Medici, Florence Italy -Studied abroad 5/2015 to 6/2015 Studied: Event Planning

Professional Experience:

Association Manager, Capitol Hill Management Services, Albany NY 6/2016-Present Provide direct support to association executive directors. Maintain client membership databases including accrediting continuing education programs. Coordinate communications between association board and members. Assist in coordination of meetings and events for various association clients. Participated in RFP process for Annual Conference from release to conclusion including

review of bid response vendor meetings and presentation to board.

Marketing and Special Events Intern, Botanical Gardens, Buffalo NY 1/2016-5/2016 Provided administrative support to Associate VP of Marketing Help coordinate and organize logistics for special events. Create, design and edit marketing materials. Assist management with raffle program to include member solicitation,

database management and coordination of program for three major fund raisers.

Wine Tasting Attendant, Altamont Vineyard and Winery, Altamont, NY 6/2014 to 8/2015 Educated customers on various wines and history of vineyard. Assisted in preparation of events at Vineyard and festivals to include set up, service,

sales, and event break down. Maintained above average wine sales upon completion of tasting services.

Front Desk Registration & Monitor, Flight Trampoline Park, Colonie, NY 6/2014 to 1/2015 Managed POS station, responsible for handling cash, electronic payments and

daily sales reconciliations. First line of contact with guests. Provided information and necessary documentation for

guest registration, group check in and customer inquiries/concerns. Supervised courts for proper operation and promotion of safety.

Banquet Server, Western Turnpike Golf Course, Guilderland, NY 6/2010 to 4/2012 Banquet service including weddings, corporate events, tournaments, and parties. Customer relations and support to include greeting guests, monitoring service and resolving customer inquiries/concerns.

Volunteer and Leadership Experience:

Teaching Assistant, Danceability, Buffalo, NY 10/2014 to 5/2016 Teaching assistant for special needs dance studio on a weekly basis, leading to year end recital. Assist with one on one interaction with special needs students to promote a fun and comfortable environment.

President, Association for Women and Men in Communication, Canisius College 2/2014 to 5/2016 Facilitate club meetings and represent club at networking events. Presented at the Communications conference at RIT in Spring 2015.

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Joelle Carroll 6208 Empire Ave, Schenectady NY 12306 518-605-1690: joellecarroll1@gmail.com

Volunteer and Leadership Experience(continued):

President, Residence Hall Association, Buffalo, NY 9/2013 to 5/2014 President of Village dorm complex. Responsible for planning and promoting events on campus and hosting dorm activities.

Member, Sandwich Ministry, Buffalo, NY 2/2014 to 5/1014 Participated in program feeding the homeless in downtown Buffalo.

Computer Skills:

Microsoft Office (Word, Excel, PowerPoint) Microsoft Publisher Microsoft Outlook Adobe Photoshop FileMaker Survey Monkey Constant Contact

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