job interview skillsblogs.ubc.ca/iiqbal/files/2016/10/interview-skillsslides-in-pdf.pdf ·...

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2016-12-08 1 Job Interview Skills Dr. Isabeau Iqbal PATH 408 November 14, 2016 1 Attribution-NonCommercial-ShareAlike 4.0 International 2 Learning outcomes By the end of this session, you will be able to Explain how to prepare for an interview Name 4 or more types of interview quesNons Describe the STAR(R) process for responding to behavioural interview quesNons Successfully respond to behaviour quesNons by using the STAR approach 3 Stages Before PreparaNon (anNcipate Qs, research, ouSit) During GreeNngs Answer and ask quesNons AUer Follow up (thank you) 4

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Page 1: Job Interview Skillsblogs.ubc.ca/iiqbal/files/2016/10/Interview-SkillsSlides-in-PDF.pdf · 2016-12-08 1 Job Interview Skills Dr. Isabeau Iqbal PATH 408 November 14, 2016 1 Attribution-NonCommercial-ShareAlike

2016-12-08

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JobInterviewSkills

Dr.IsabeauIqbalPATH408

November14,2016

1 Attribution-NonCommercial-ShareAlike 4.0 International 2

Learningoutcomes

Bytheendofthissession,youwillbeableto•  Explainhowtoprepareforaninterview•  Name4ormoretypesofinterviewquesNons•  DescribetheSTAR(R)processforrespondingtobehaviouralinterviewquesNons

•  SuccessfullyrespondtobehaviourquesNonsbyusingtheSTARapproach

3

StagesBefore•  PreparaNon(anNcipateQs,research,ouSit)During•  GreeNngs•  AnswerandaskquesNonsAUer•  Followup(thankyou)

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Page 2: Job Interview Skillsblogs.ubc.ca/iiqbal/files/2016/10/Interview-SkillsSlides-in-PDF.pdf · 2016-12-08 1 Job Interview Skills Dr. Isabeau Iqbal PATH 408 November 14, 2016 1 Attribution-NonCommercial-ShareAlike

2016-12-08

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Intrios

•  Chooseareporter,anote-taker&Nme-keeper

•  Eachpersonbrieflydescribes1-2experiencesofbeinginterviewedforavolunteerorworkposiNon.– Whatstoodout?Whatstagedidthishappenduring?

(totalNme:6minutes)

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Intrios•  Basedonallyourstories,agreeon2thingstoreportouttowholeclass– couldbesomethingusual,unusual,other(2minutes)

•  Reportouttowholeclass(5mins)

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Preparingforaninterview

7 https://www.linkedin.com/pulse/corporate-handshake-truth-behind-shake-nigel-d-souza

JigsawSamecolouredgroups–discuss,generateresponses,shareexamplesMulNcolouredgroups–teacheachother,sharewhatyoulearned,includinganexample

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Page 3: Job Interview Skillsblogs.ubc.ca/iiqbal/files/2016/10/Interview-SkillsSlides-in-PDF.pdf · 2016-12-08 1 Job Interview Skills Dr. Isabeau Iqbal PATH 408 November 14, 2016 1 Attribution-NonCommercial-ShareAlike

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TypesofinterviewquesNons1.  About you 2.  About the position/company 3.  “Unusual/weird” 4.  Illegal 5.  Situational 6.  Behavioural

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1.Aboutyou- VerifyyourcredenNals

-  Expandonitemsinresume

- Self-awareness-  InsightsintoyourcharacterisNcs,skillsandinterests

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2.AbouttheposiNon/company

-  WhyareyouinterestedinthisposiNon?

- Whydoyouwanttoworkforthiscompany?

- Whatdoyouknowaboutourcompany?

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3.“Unusual/Weird”

- Whatkindofanimalwouldyouliketobe?

- Whatcolourbestdescribesyou?

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Page 4: Job Interview Skillsblogs.ubc.ca/iiqbal/files/2016/10/Interview-SkillsSlides-in-PDF.pdf · 2016-12-08 1 Job Interview Skills Dr. Isabeau Iqbal PATH 408 November 14, 2016 1 Attribution-NonCommercial-ShareAlike

2016-12-08

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4.Illegal

- Maritalstatus,children,ethnicity,poliNcalview,age,physical/otherdisability

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4.IllegalQs-ExamplesAreyouaCanadianciNzen?

Wherewereyouborn?

Doyouplantohaveafamily?

Whatclubsdoyoubelongto?

Whatisyourrace?

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SituaNonal

ConsiderapossiblefuturesituaNonatwork.e.g.“Howwouldyouhandleworkingonthreetasksthatarealldueatthesame5me?”

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Behavioural

InterviewersaskquesNonsaboutyourpasttoseewhatkindofanemployeeyoumightbeinthefuture.

e.g.Haveyouevergoneaboveandbeyondthecallofduty?

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Page 5: Job Interview Skillsblogs.ubc.ca/iiqbal/files/2016/10/Interview-SkillsSlides-in-PDF.pdf · 2016-12-08 1 Job Interview Skills Dr. Isabeau Iqbal PATH 408 November 14, 2016 1 Attribution-NonCommercial-ShareAlike

2016-12-08

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STAR(R)InterviewResponseTechnique

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Situa&on:Describecontextwithinwhichyouperformedajoborfacedachallengeatwork(volunteer,internship,etc)

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Task:DescribeyourresponsibilityinthatsituaNon.

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. Ac&on:Howyoucompletedthetaskorendeavoredtomeetthechallenge.Focusonwhatyoudid.

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Page 6: Job Interview Skillsblogs.ubc.ca/iiqbal/files/2016/10/Interview-SkillsSlides-in-PDF.pdf · 2016-12-08 1 Job Interview Skills Dr. Isabeau Iqbal PATH 408 November 14, 2016 1 Attribution-NonCommercial-ShareAlike

2016-12-08

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Result:DescribeoutcomesorresultsgeneratedbytheacNontaken.

Relevance:HowtheskillsyoushowedorgainedfromtheexperiencerelatetotheposiNonyou’reapplyingfor.

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Example

Givemeanexampleofanimportantgoalthatyouhadsetinthepastandtellmeaboutyoursuccessinreachingit.

(handoutp.2bojom)

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ExampleQues&on:TellmeaboutaNmeyouhadtocompleteataskunderaNghtdeadline.DescribethesituaNon,andexplainhowyouhandledit.(seehandoutp.2bojom)

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ExampleAnswer1:Onceataformercompany,anemployeeleUdaysbeforeabigprojectofhiswasdue.Iwasaskedtotakeitover,withonlyafewdaystolearnaboutandcompletetheproject.Icreatedataskforce,delegatedwork,andweallcompletedtheassignmentwithadaytospare.[IthinkItendtothriveunderNghtdeadlines.]

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Page 7: Job Interview Skillsblogs.ubc.ca/iiqbal/files/2016/10/Interview-SkillsSlides-in-PDF.pdf · 2016-12-08 1 Job Interview Skills Dr. Isabeau Iqbal PATH 408 November 14, 2016 1 Attribution-NonCommercial-ShareAlike

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Roleplay

25 https://www.teachingenglish.org.uk/article/role-play

Tellmeaboutyourself…

•  hjps://www.monster.com/career-advice/arNcle/interview-tell-me-about-yourself•  hjp://theinterviewguys.com/tell-me-about-yourself-with-good-answer-video/

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Ingroupsof3:- EachpersonhasInterviewerScenarioandIntervieweeScenario

- Onyourown,take~4minutestoprepareyourresponsetotheintervieweequesNononyourslipofpaper

- Writedownnotesanddonotsharewithothermembersofyourgroup.

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Ingroupsof3:- AUer~4minutesprep,interviewerbeginstheinterview.

-  Interview(approximately3-4minutes)- Duringtheinterview,interviewerandobserverlistentoresponseandtakenotes;watchforbodylanguage,andotherelementsoftheinteracNonthatmaybeworthcommenNngon

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Page 8: Job Interview Skillsblogs.ubc.ca/iiqbal/files/2016/10/Interview-SkillsSlides-in-PDF.pdf · 2016-12-08 1 Job Interview Skills Dr. Isabeau Iqbal PATH 408 November 14, 2016 1 Attribution-NonCommercial-ShareAlike

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Ingroupsof3:- AUerinterviewconversaNon(approximately5minutes)

- Observersharesfeedback-  Interviewersharesfeedback-  IntervieweesharesonraNonaleforstructuringtheresponseass/hedid

29 30

Learningoutcomes

Bytheendofthissession,studentswillbeableto•  Explainhowtoprepareforaninterview•  Name4ormoretypesofinterviewquesNons•  DescribetheSTAR(R)processforrespondingtobehaviouralinterviewquesNons

•  SuccessfullyrespondtobehaviourquesNonsbyusingtheSTARapproach

31 32 https://media.licdn.com/mpr/mpr/AAEAAQAAAAAAAAMWAAAAJGI1ZTlkNTJiLTk1NzUtNDBmYy04NTU0LWQwYzhmOTRiNzEzMQ.jpg