jms resume 2016 8-19-2016

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Judith Moyer Sink 924 Papaya St. Augusta, GA 30904 Home: 706 496-2625 Cell: 214 783-2735 [email protected] Professional Experience Human Resource professional with ten plus years’ experience in multiple industries. Seasoned bilingual HR Generalist with experience in many facets of Human Resources including employee relations, benefit administration, payroll, open enrollment, training, compliance (ADA,ADEA and FMLA disputes, case studies and resolutions) translating and interpreting for Spanish speaking employees, performance management, performance evaluations, time and attendance maintenance, scheduling, recruiting, interviewing and hiring, HR file and records maintenance, employee event planning and HR data entry and maintenance and creative problem solving. Fluent in reading, writing and speaking Spanish. Education Augusta University, Augusta GA Bachelor of Arts Spanish, Minor in Music and Communications TBC (Total Benefit Control) August 2012-January 2013 Dallas Texas and Southern Louisiana Benefit Representative/Independent Contractor Handled incoming and outgoing calls to answer enrollment questions and explain various plans and options Provided information on various benefits options for various Health, dental, vision, LTD, STD and ancillary benefits (example: terminal care) Helped clients understand tax information for Health Savings Account Explained co-payments, deductibles and coverage Traveled to various business locations representing United Healthcare at open enrollments and benefit fairs Ozburn-Hessey Logistics August 2010 to August 2012 Dallas, Texas Human Resource Generalist Responsible for Benefit Administration and Open Enrollment on various health, dental and vision plans Handled Employee Relations Issues including investigations, discrimination claims including but not limited to ADA, ADEA, FMLA, EEO and Sexual Harassment cases and worked with upper level management on the documenting, reporting and legal consultation of such claims Ensured personnel file maintenance Handled unemployment claims processing and represented company at unemployment claim hearings Handled recruitment, new employee on boarding and orientations Trained all levels of employees on subjects such as Performance Management and Labor Relations Published quarterly employee newsletter Translated policy and work instructions into Spanish Advised and supported all levels of management on performance issues, progressive discipline and employee engagement

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Page 1: JMS resume 2016   8-19-2016

Judith Moyer Sink 924 Papaya St.

Augusta, GA 30904Home: 706 496-2625Cell: 214 783-2735

[email protected]

Professional Experience

Human Resource professional with ten plus years’ experience in multiple industries. Seasoned bilingual HR Generalist with experience in many facets of Human Resources including employee relations, benefit administration, payroll,

open enrollment, training, compliance (ADA,ADEA and FMLA disputes, case studies and resolutions) translating and interpreting for Spanish speaking employees, performance management, performance evaluations, time and attendance maintenance, scheduling, recruiting, interviewing and hiring, HR file and records maintenance, employee event planning

and HR data entry and maintenance and creative problem solving.Fluent in reading, writing and speaking Spanish.

EducationAugusta University, Augusta GA

Bachelor of Arts Spanish, Minor in Music and Communications

TBC (Total Benefit Control) August 2012-January 2013Dallas Texas and Southern LouisianaBenefit Representative/Independent Contractor

Handled incoming and outgoing calls to answer enrollment questions and explain various plans and options Provided information on various benefits options for various Health, dental, vision, LTD, STD and ancillary benefits

(example: terminal care) Helped clients understand tax information for Health Savings Account Explained co-payments, deductibles and coverage Traveled to various business locations representing United Healthcare at open enrollments and benefit fairs

Ozburn-Hessey Logistics August 2010 to August 2012Dallas, TexasHuman Resource Generalist

Responsible for Benefit Administration and Open Enrollment on various health, dental and vision plans Handled Employee Relations Issues including investigations, discrimination claims including but not limited to ADA, ADEA, FMLA,

EEO and Sexual Harassment cases and worked with upper level management on the documenting, reporting and legal consultation of such claims

Ensured personnel file maintenance Handled unemployment claims processing and represented company at unemployment claim hearings Handled recruitment, new employee on boarding and orientations Trained all levels of employees on subjects such as Performance Management and Labor Relations Published quarterly employee newsletter Translated policy and work instructions into Spanish Advised and supported all levels of management on performance issues, progressive discipline and employee engagement Established relationship with local community college which provided free English classes and made this information

available to employees who wanted it.

The Home DepotPlano, TexasHuman Resource Mgr. /Employee Relations Specialist       November 2005 to December 2008

Recruitment and hiring of all hourly associates Maintained key business metrics including turnover, maintaining effective wage, completion of associate training, and staffing

(monthly statistical reporting) Worked extensively on workers compensation and benefit administration Oversaw performance appraisals for all associates Advised and support management and associates on progressive discipline, performance assessments and staffing decisions Work with compliance specialists, upper management and legal representatives on employee relations issues such as ADA, ADEA,

FMLA or any other discrimination claims. Conducted extensive and thorough investigations at multiple sites Planned and organized all associate events

Delta Consolidated IndustriesRaleigh, NC

Page 2: JMS resume 2016   8-19-2016

Human Resources Manager (Bilingual)                                          August 2003 to April 2005 Advised supported and trained exempt and non- exempt employees on progressive discipline, staffing decisions and compliance

measures Oversaw performance appraisals for all  associates HR policy deployment and statistical reporting Monthly HR statistical reporting Implemented of safety programs Responsible for payroll administration Responsible for hiring of all associates Handled compliance and employee relations issues such as ADA, ADEA and FMLA disputes

  The Tree Factory, Inc.              Charlotte, NC                                                                                                  Nov 2001 to April 2003Bilingual Human Resource Manager (Bilingual)

Responsible for insurance benefit analysis, implementation and maintenance (lead transition in company benefits including a change in carriers and expansion of benefits via a cost benefit analysis) Handled payroll entry and maintenance, Developed and implemented all required company policies and procedures, Maintenance and development of proper safety procedures and programs, Personnel File Maintenance Translated and interpreted all policies in Spanish/English Coordinated of all office events Responsible for hiring and recruiting

Impact Solutions, Norcross, GA                                                     Dec 2000-July 2001Bilingual Benefits Administrator

Reconciled all monthly group insurance invoices for multiple clients and employees Organized and conducted conversion meetings including orientation for new clients, auditing personnel files for state required forms,

explaining insurance coverage options and familiarizing client company’s management of Impact Solutions’ specific policies and procedures

Managed all aspects of group insurance implementation including acquiring specific data, correspondence between clients and insurance companies and document distribution and receipt

Resolved insurance coverage issues

Rauch Industries, Gastonia, NC                                                             Sept 1998-Feb 2000Human Resource Administrator (Bilingual)

Performed all aspects of employee relations for 300 Spanish-speaking employees including FMLA, EEO, ADA and any other discrimination issues

Translated policies into Spanish, conducted new employee orientations and administeredPre and post-employment evaluations

Monitored employee performance appraisal process and probationary reviews Conducted periodic audits of personnel files for accuracy and required documents Performed aspects of benefits administration

 

Professional Skills and Certifications

Fluent in reading, writing and speaking Spanish; Proficient in Microsoft Word, Excel, PowerPoint, Visio, Darwin Business Systems, ADP, Millennium Payroll Systems and HR Pyramid (HRIS systems), Ceridian, Professional Certificates in Mediation and Alternative Dispute Resolution PHR Certified since 2009