jkm library annual report 2014-2015 highlights reference · 2018. 6. 12. · jkm library annual...
TRANSCRIPT
JKM Library Annual Report 2014-2015
This report is organized by Library function: Reference, Instruction, Resource Sharing, Circulation, Library Web site, Marketing, Collection Development, Technical Services, Archives and Special Collections, Facilities, and Staff. The librarian who is primarily involved with the function was principally responsible for writing that section.
Highlights
• The number of reference questions answered increased by 13.8% • Use of the instant message and email reference services increased by 30.6% • The number of research consultations increased by 36.5% • This year saw a 34% increase in instruction sessions, rebounding from last year • Video chat feature piloted for reference and instruction for distance students • Books and journals requested through ILLiad increased 52% • Circulation statistics were up 3% counter to national trends • The Library was awarded a grant from the Council of Independent Colleges for admittance into
their Consortium on Digital Teaching and Research • A donation to the Archives of a piece of art by Jerry Caplan
Reference -Prepared by Kate Wenger, Reference Librarian
“Thanks for following up! Also, thank you for taking the time to meet with us. The lesson was extremely helpful!”
~Email from a graduate student
“This does help thank you! I'll give this book a try and let you know how it goes! Thanks again!” Undergraduate Student. Email.
Reference services are offered in person at the reference desk, by phone, by text, by email, and through an instant message service available on the library’s website. The reference desk is staffed during all hours the Library is open. The number of reference questions increased 13.8% from the 2013-14 academic year (1,775 questions) to the 2014-15 year (2,020 reference questions). The following graph shows the number of reference questions asked per month for the past three years.
Instant Message and Email Reference Services Use of the instant message (IM) and email reference services increased by 30.6% from the 2013-14 year (422 questions) to the 2014-15 year (551 questions). The graph below shows the number of IM and email reference questions asked per month over the past 3 years.
Research Consultations Research consultations are defined as appointments or meetings with students, faculty, or staff that last fifteen minutes or more. The number of consultations helps provide a sense of how often librarians are assisting patrons with more detailed questions. Research consultations were up 36.5% over the previous academic year. This past year also saw the highest number of research consultations in 8 years.
Year Number of Consultations Total Hours Spent in Consultation
Average Length of Consultation
2014-15 389 165.0 25 minutes 2013-14 285 138.0 29 minutes 2012-13 350 178.7 31 minutes
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July Aug Sept Oct Nov Dec Jan Feb March April May June
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Reference Questions12-'13
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14-'15
0102030405060708090
100
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IM and Email Questions by Month
12-'13
13-'14
14-'15
Instruction -Prepared by Dana Mastroianni, Reference and Web Librarian A total of 55 course related instruction sessions reaching 873 students were taught during the 2014-2015 year. Of those sessions, 42 were taught to undergraduates and 13 were taught to graduates. This academic year saw a 34% increase in instruction sessions from 2013-2014 and is nearing the loads seen in 2012-2013 and 2011-2012. With the 2015-2016 first year enrollment projected to be 300 students, it is probable that instruction session requests will increase. The overhaul of the general education curriculum also presents opportunities for librarians to engage in classes in new ways. Furthermore, ten undergraduate sessions were taught to writing intensive courses. Reaching writing intensive courses with instruction has been a continued goal since the courses were introduced in 2013-2014. We were able to reach just two courses during 2013-2014, the increase in writing intensive instruction this year is encouraging, especially since some faculty requested two sessions for a single course. Since six credits of writing intensive instruction are required within a major, librarians will continue to work to reach faculty teaching these courses. In addition, at the conclusion of the academic year, librarians were discussing possible new modes of instruction with faculty for the first year seminar classes. While face to face, in class sessions comprise the majority of library instruction, using available technologies to explore new modes of teaching is always a goal. This year, Moodle was used in two ways to specifically reach online students. The majority of the University’s nursing programs are offered online and the DNP and MSN programs in particular are research heavy. In NUR 501 Scientific Underpinnings for Practice, the discussion forum feature in Moodle was used over a two week period to teach and field questions from students. In the spring, a video chat service using Moodle’s WizIQ was piloted with the MSN and DNP programs. WizIQ is a feature embedded in Moodle which live streams audio and video. Particularly useful is the screen sharing feature which allows participants to see the screen of the other participant’s computer. Since the goal of any instructional interaction is to teach students how to effectively locate and search resources, time spent on telling students where to click, waiting for the students to get where they need to be, and also possibly dealing with unrelated technical issues can subtract valuable learning time. The WizIQ feature partially eliminates this by allowing the student to see the librarian’s screen, or vice versa, and navigate to resources more expediently. Instead of explaining to students where search terms need to go, and what information is considered useful in article records, librarians can simply show the students. The time saved on navigational and technical details is invaluable. To date, the service has only been promoted and used by nursing students but will be expanded to the other health science programs in the fall. IND175 Introduction to Nursing Resources continued to be taught to RN-BSN students in the fall, spring, and summer semesters. Due to its popularity with nursing faculty and students, the course has two section offerings for each semester. In previous reports, information literacy instruction has had a separate section. This was primarily because we had developed an in-house assessment tool that allowed us to evaluate First Year students taking the ENG 105 course. Subsequently Chatham began administering the Colligate Learning Assessment test which not only assesses students’ ability to think critically and evaluate resources, it also allows for national norming of those skills. Consequently the library no longer uses their test. As for the instruction of information literacy skills, that is part of every encounter with users; whether it is in a course-related instruction session, a reference question or an individual research consultation, helping our students become savvy users of information is a paramount goal. Library Workshops
The library continued to offer workshops during the first months of the fall and spring semesters. Workshops offered were: Library 101 More, Faster, Easier! Basic Databases Evaluating Resources Zotero Mendeley What’s New at the Library? Fall 2014 saw a significant increase in workshop attendees from fall 2013, while spring semester attendance held steady. New to this year’s schedule were workshops for Mendeley and Zotero held at Chatham Eastside. Attendance was low for the Eastside sessions, so offering them for 2015-2016 will be re-examined. Interestingly, there was a reversal of who attended the workshops this year over the previous year. The majority of attendees for both the fall and spring workshops were graduate students. Workshop attendance has proven to be a somewhat inconsistent figure, although this year marks a four year high for attendance.
Workshop Attendance
Graduate Undergraduate Faculty Staff
2014-2015 92 67 4 2 2013-2014 5 36 2 0 2012-2013 33 40 2 0 Totals 130 143 8 2
Resource Sharing -Prepared by Amy Lee Heinlen, Access Services Librarian
“Got the notification! Thanks so much for your help!” 3/11/2015. Graduate Student. Email
"Thank you for requesting a better scanned copy for me. Much appreciated!"
4/30/2015. Faculty. Email. Resource sharing, commonly known as interlibrary loan, makes sure that needed material gets to the correct user in a timely fashion. Deceptively simple, the mechanisms required to ensure the accurate and smooth running are varied and complex. Two methods are used and the statistics and work flow for each are maintained separately. Material is requested of partner libraries for our users as well as other libraries requesting our materials. Our two primary systems to both request materials from other libraries as well as ship our material are ILLiad and E-ZBorrow. E-ZBorrow is used for print books only and has an accompanying UPS delivery system which gets books to the correct location within three to five business days. ILLiad is primarily for journal articles; many of which are delivered electronically and therefore with a very short turnaround time. We also use ILLiad for books that are not available via E-ZBorrow. 2014-2015 was the second full year ILLiad Resource Sharing Management Software was fully functional. ILLiad automates routine Interlibrary Loan (ILL) functions, increasing productivity and dramatically reducing paperwork. Through Student Employment, we were able to hire a graduate student worker to handle the day-to-day borrowing requests made by our patrons through the ILLiad system and two undergraduate student workers were trained on processing lending requests (those made by other libraries for our materials). This allows the Access Services Librarian to focus on troubleshooting and tracking down difficult requests, and also allows her to focus her attention on the many other aspects of her position. However, with the increase in requests and the expectation of more library users as the student population grows, a permanent professional position has been requested.
Items requested by our patrons through ILLiad increased by 52% over last year. The 2014-2015 numbers (see chart below) are similar to those from 2012-2013. It appears the staggering increase in ILL requests we experienced in 2012-2013 was not an anomaly but rather the decrease of 2013-2014 is out of line. The implementation of a Discovery layer created easy access to our indexes which informs patrons of materials that can be acquired through ILLiad. E-ZBorrow remains a popular resource for students, faculty, and staff. Surprisingly, we saw a 20% decrease in E-ZBorrow requests placed by our patrons over last year. This decrease could be attributed to our subscription to the EBSCO Academic e-Book database with over 120,000 titles as well as strong collection development in our print books. However, according to the Executive Director of PALCI, Catherine Wilt, E-ZBorrow borrowing and lending requests were down across the consortium this year. The year in resource sharing is summarized below. BORROWING
E-ZBorrow Requests and ILLiad Requests Placed by Chatham Patrons (5 years)
• E-ZBorrow requests decreased by 20% from last year • ILLiad requests increased by 52% from last year
E-ZBorrow Requests and ILLiad Requests Placed by Chatham patrons by month in 2014-2015
1980 2016
2920 2840
2258
31492916
4116
2936
4460
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10-11 11-12 12-13 13-14 14-15
E-ZBorrow Requests
ILLiad Requests
The above graph illustrates the pattern of requests throughout the 2014-2015 academic year and consequent times of greatest demand on the staff. This does not take into account lending to other libraries, which adds an additional amount to the daily workload.
ILLiad Borrowing
Type of Material Requested by Chatham Patrons through ILLiad (5 years)
Again the vast majority of ILLiad requests were for articles. The decrease in physical requests (books & media) can be attributed to the widespread use of E-ZBorrow for books, the use of our own print and media collection, and the availability of e-formats of books and media. Fill Rate and Cancelled ILLiad Borrowing Requests This year’s fill rate of 62% decreased slightly from 63% in the 2013-2014 academic year. This number includes requests that could not be filled by our lending partners because they were unwilling or unable to lend the item. This number also includes those requests that we cancelled due to the duplication of a request or if ILLiad was not necessary to retrieve the item; either we owned the item, it was available via E-ZBorrow or it was available online. Unnecessary requests through ILLiad made up 10% of the total ILLiad borrowing request made this past year. Since the closing of the 2013-2014 year, we have tracked the reason for a cancellation of an ILLiad request (or why it is not filled).
75
342
240270
135
36
408
244
141 130 116 12177
127
638
547590
76
660
542565
220 217 201
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700
July Aug Sept Oct Nov Dec Jan Feb March April May June
E-ZBorrow
ILLiad
374 407690
311 224
2291 2149
2662
1562
2542
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10-11 11-12 12-13 13-14 14-15
Books & A/V
Articles
Total Cancelled ILL Requests
(5 years)
The 2014-2015 academic year saw a 9% decrease in the number of overall cancelled requests. This number is in line with the number of cancellations in the 2011-2012 and 2013-2014 academic years. The decrease in cancelled requests can be attributed to a few different causes including library instruction and the ease of access to full text created by the Discovery search. There was a 4% increase of requests cancelled because the material was owed by JKM, available through E-ZBorrow, or available freely online. These unnecessary ILLiad requests made up 49% of the total cancelled requests. Turnaround Time for ILLiad Borrowing Requests
Average Turnaround Time for Filled Requests (in days)
Through workflow improvements, we were able to slightly decrease the overall turnaround time by 8%. However, the average time from when a patron places an Interlibrary Loan request through ILLiad to when they receive the item, or are notified that the item is not available, is around 9 days. These are
1198
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410 428
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Total Cancelled ILLiadBorrowing Requests
Cancelled - Availablethrough JKM, EZB, orfreely online
5.37 5.36 5.25
9.448.73
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calendar days, not work or business days, and this number includes items that cannot be delivered electronically. Though there looks to be a large increase in turnaround time in 13-14, this is actually a better picture of the entire life of a request. The limitations of our old system did not accurately factor in the time a request spent waiting to be processed but only reflected the time it took for a request to be sent to a lending library, the material to be sent to us, processed at JKM Library, and made available to our patron. Loans take longer than articles to arrive as loans are physical items and must be shipped between libraries and articles are almost always electronically delivered. Much depends on the ability of our lending partners to fill our requests so, the more specialized and unique a requested item is, the longer it takes to ensure that all options for borrowing the item have been explored. This can extend the life of the request, slowing down the turnaround time. E-ZBorrow Borrowing
E-ZBorrow Requests Placed by Chatham Patrons (5 years)
• E-ZBorrow borrowing requests in 2014-2015 decreased by 20% from the previous year. • Filled E-ZBorrow borrowing requests in 2014-2015 decreased by 22% over the previous
academic year and make up 96% of total requests. • Unfilled E-ZBorrow borrowing requests in 2014-2015 increased by 14% from the previous
academic year and make up 4% of total requests.
LENDING ILLiad Lending We continue to lend to other libraries through ILLiad considerably less than we borrow from other libraries. The chart below summarizes the requests to borrow our materials over the past 5 years.
Total ILLiad Lending Requests Compared to Filled ILLiad Lending Requests and
Cancelled ILLiad Lending Requests (5 years)
1980 2016
2920 2840
2258
17781908
2795 2739
2131
202 84 125 103 117
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Total E-ZBorrowBorrowing Requests
Filled E-ZBorrowReqests
Unfilled E-ZBorrowRequests
While the number of total ILLiad lending requests stayed exactly the same, the number of cancelled requests continues to be much greater than the number of filled requests. While the number of total ILLiad lending requests stayed exactly the same, the number of cancelled requests continues to be much greater than the number of filled requests. 52% of our incoming ILLiad lending requests went unfilled. The main reasons that we could not fill a request are:
• we did not own the item at the time of the request, • it was not available at the time of the request, (e.g.: checked out, missing, too new for
ILL) • we are not permitted by copyright or contract to lend the item • we did not respond to the request within four days at which point it was passed on to the
next library in the lender string To better track when we are unable to respond to an incoming request within four days, a cancellation notice for expired requests has been created and will be implemented at the beginning of the 2015-2016 year. E-ZBorrow Lending
Filled E-ZBorrow Lending to Consortia Members
(5 Years)
1681
938
436
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Total ILLiad LendingRequests
Total Filled ILLiad LendingRequests
Total Cancelled ILLiadLending Requests
E-ZBorrow lending requests in 2014-2015 decreased by 13%. The E-ZBorrow consortia reports that lending was down in general.
In August of 2011, we participated in a consortia-wide change of the E-ZBorrow system. The change in the system updated the interface for patrons and advanced the algorithm used to generate requests. We now enjoy a much higher request rate from other libraries and are having great success filling these requests. Due to the new system, a request we cannot fill automatically goes to the next library in line, so we no longer can report an accurate unfilled rate. Although we have 72 hours to fill an E-ZBorrow request from another library, due to well-trained and scheduled student employees, we have a turnaround time of less than 24 hours which is the best in the consortia. Circulation and Reserves -Prepared by Amy Lee Heinlen, Access Services Librarian While Resource Sharing is an important service to our users, ultimately it is our responsibility to purchase and make available the material necessary to support the curriculum of the institution. The information that follows concerns the print resources owned by Chatham University. Of note, we continue to see a significant drop in circulation statistics for sophomores. Total Item Circulation
3421091
3347 3344 2894
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Filled E-ZBorrow Lending Requests
The chart above illustrates total circulation activity and work volume over the course of the 2014-2015 academic year and the four years before. The peak check-out period during the fall 2014 semester was September and the peak check-out period during the spring 2015 semester was January. Total items checked out in 2014-2015 increased by 3% over the previous academic year. Our steady circulation statistics support our collection purchases, study room need, use of course reserves, as well as our participation in resource sharing.
The Social Sciences, Literature, and Art make up 72% of our total circulation by call number.
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20161795
1680 1614
821688
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Total items checked out14-15Total items checked out13-14Total items checked out12-13Total items checked out11-12
000-099 General
1%
100-199 Philosophy & Psychology
5%
200-299 Religion2%
300-399 Social
Sciences25%
400-499 Language0%
500-599 Science & Math
3%
600-699 Industry &Technology
9%
700-799 Art25%
800-899 Literature
22%
900-999 History & Geography
8%
Percentage of Total Checkouts by Call Number 2014-2015
000-099 General100-199 Philosophy & Psychology200-299 Religion300-399 Social Sciences400-499 Language500-599 Science & Math600-699 Industry &Technology700-799 Art800-899 Literature900-999 History & Geography
Graduate students, seniors, and items lent to other libraries make up 79% of total patron check outs. Course Reserves
“Amy Lee—Thank you for this information. I am glad to see that some students actually used these materials.”
5/28/2015. Email. Nichole Bayliss, adjunct instructor [In response to spring 2015 course reserve circulation stats compiled and emailed]
“Thanks, Amy Lee! I’m astounded that it was checked out at all.”
5/28/2015. Email. Lou Martin, Chair, Department of History, Political Science, and International Studies [In response to Maymester 2015 course reserve circulation stats compiled and emailed]
During the 2014-2015 academic year, items on course reserve circulated a total of 514 times, a 39% increase over last year’s numbers, as illustrated by the chart below.
Total
2014-2015 Total
2013-2014 Total
2012-2013 Total
2011-2012 Total
2010-2011 Reserve Items Checked out 514 370 526 781 1,363
Library Web Site -Prepared by Kate Wenger - Reference Librarian, Dan Nolting – Head of Technical Services and Dana Mastroianni – Reference and Web Librarian
Databases EBSCO’s Discovery service was introduced in the summer of 2014 as a single search point for the majority of the library’s individual databases. Although patrons still have the option to search databases
First Years, 754, 4%Sophomores, 67, 0%
Juniors, 1077, 6%
Seniors, 3736, 21%
Grad Students, 6968, 40%
Faculty and Staff, 1683,
10%
Resource Sharing, 3099, 18%
Alumni, 100, 1%
First Years
Sophomores
Juniors
Seniors
Grad Students
Faculty and Staff
Resource Sharing
Alumni
Total Number of Items and Percentage by Patron Type 2014-2015
individually through the Databases A-Z list or via LibGuides, the Discovery layer has proven to be the preferred point of entry for searching library resources. Usage statistics for both the Discovery layer and individual databases were documented over the academic year with searches and full text downloads recorded for databases which include full text articles, and searches, abstract views, and smart link requests recorded for indexes. Although these statistics usually prove to be useful in considering database use, Discovery has added an extra layer of analysis. Each time the Discovery layer is used a search is recorded against every database in the profile, meaning that individual database search statistics, especially the EBSCO databases, are essentially double counted. This explains the large discrepancy seen between the number of searches and the number of full text downloads, which, in past years has been more proportional. Since number of searches is a constant across all databases while other measures are not, they will continue to be counted. However we will continue to explore new, meaningful ways to measure database use.
With this information in mind, the tables below detail the most searched databases, as well as the databases that had the most full text downloads.
Database Search Totals 2014-2015
2013-2014
CINAHL 166,188 73,292 MEDLINE 126,142 27,934 Academic Search Premier 124,650 46,909 Business Source Elite 123,390 12,631 Cochrane Database of Systematic Reviews 116,786 12,351 PsycArticles 112,579 n/a
Full Text Downloads by Database 2014-2015
2013-2014
Science Direct 33,916 16,620 Academic Search Premier 27,422 30,854 CINAHL w/ Full Text 26,556 11,766 PsycArticles 7,999 SPORTDiscus w/ Full Text 6,075 6,176
Website Statistics The library collects statistics on page views of the library website, blog, and resource guides. Data for the past two years can be seen in the chart below. While the number of page views on the main website decreased substantially from AY 2013-14 to 2014-15, a more detailed analysis of the statistics indicates that the number of sessions (defined by Google Analytics as “the period [of] time a user is actively engaged with your website…”) increased 2.7%. With each iteration of our website, we consciously work to reduce the number of clicks that it takes visitors to get to the items they need, and it seems the version created in summer 2014 did just that. Further supporting this is that the number of pages viewed per session has decreased 38.54% during this same time period.
2014-15 page views 2013-14 page views Main Website 97,972 155,226 LibGuides 36,535 41,741 Blog 6,164 4,346 Total 140,671 201,313
Web site changes
The main JKM Library (http://library.chatham.edu) went through a major restructuring of the screen display and search window tab placement, which was based on feedback from a 6 month review of looking at 26 drafts, studying other academic library websites, and researching future trends. It also went through minor cosmetic changes, to accommodate the University’s change in branding colors and some redistribution of links. Also a new Chat box was created with the new University brand color(s). The Archives and Special Collections website went through some minor cosmetic changes (http://library.chatham.edu/screens/asc.html), with the addition of a new high-profile photo stream that was scripted in-house.
The Library Online Catalog (OPAC) also went through minor structural and cosmetic changes due to branding and redistribution.
Along with maintaining the blog-post scripts/widget, have also created one that displays “Today’s Hours” at the top of the webpage, dynamically generated by a pre-set code. Facebook Page The JKM Library maintains a Facebook page to which we post announcements and information about resources and services. We started keeping track of the number of people who ‘like’ the page in October 2010. The chart below reflects the total number of “likes” at the end of each of the past five academic years:
Number of Likes
% increase from previous year
6/30/2015 219 6.3% 6/30/2014 206 30.4% 6/30/2013 158 13.7% 6/30/2012 139 6.1% 6/30/2011 131 n/a
LibGuides LibGuides are a subscription based service that allows us to create web page guides of all kinds. When we initially subscribed to this in 2013 we used it to create subject guides for various disciplines and some classes. We also used it to develop guides for citation styles, to provide copyright information and to highlight faculty development resources. http://libguides.chatham.edu/home. At a more basic level, it is simply an easy tool for creating webpages, so we use it for other website content as well. All library staff can be given access to LibGuides which allows anyone to update the guides to which they have access. This allows us to have our Reference Associates assist with the creation and updating of various LibGuides – something that would not be feasible for our library website as a whole. This year we expanded our use of LibGuides in some creative ways. Amy Lee Heinlen used the LibGuide format to create a guide describing services available at the Circulation Desk; loan times for books, DVD’s and CD’s, information on course reserves and how to use our individual and group study rooms to name a few. The guide also provides links to the login pages for our interlibrary loan services and the accompanying procedures. This transparency and ease of use has greatly helped our communication with our users as well as ensuring consistent information is provided. The usefulness is further demonstrated by the fact that this is one of the most visited guide we have created. http://libguides.chatham.edu/circ Dana Mastroianni has used LibGuides as a teaching tool. She developed a series of modules that serve as a primer to the research process. The Library DIY meets several goals: to provide librarians with supplemental material during instruction sessions, to provide resources easily accessible to students who have not had a course related library instruction session and to provide faculty with a resource that is
effortlessly linked to Moodle for both on the ground and distance students. Moreover, these modules provided the core content for the newly designed ENG 105 course. The modules cover:
• Getting Focused • Finding Books • Searching for Articles • Types of Articles • Evaluating Resources • Primary Sources • Citing Sources
The LibGuides platform provides a clear navigation structure so that users can choose how much of Library DIY to use at a given time. Although each section of Library DIY details vital information to consider when beginning research, patrons are not forced to complete DIY in any particular order, they are free to choose the section that fits their specific information need. http://libguides.chatham.edu/DIY
Of the 59 guides available, the most visited ones of the 2014-15 year were:
Guide Name Page Views Nursing 4,519 Occupational Therapy 2,761 Psychology 2,042 Circulation Desk 1,843 Physical Therapy 1,239 Counseling Psychology 1,178 Citation 1,130 Food Studies 529 Primary Sources 421 Business and Economics 398
We also added a number of new guides this year:
• Circulation Desk, quickly becoming one of the most popular! • Copyright and Fair Use • Creative Writing • Cultural Studies • English Language Program • Global Focus (Year of) • Library DIY
Marketing -Prepared by Kate Wenger, Reference Librarian
“Thank you so much and I will be sure to stop by if I need anything.” ~Undergraduate student in response to the personal librarian letter
The JKM Library engages in a variety of marketing activities to increase awareness of library resources and services as well as to encourage more students, faculty, and staff to use the library. A description of some of these activities follows. Personal Librarian Program Starting in the 2011-12 academic year, the library introduced a Personal Librarian Program. Each incoming undergraduate student, including transfers, is paired with one of the JKM Library’s two
Reference Librarians. Letters are sent out over the summer announcing the program and introducing each student to her personal librarian. Throughout the students’ first three semesters at Chatham, the personal librarians send periodic emails about library workshops, resources, and services. The goal of this program is to increase student familiarity with and use of the library and its many resources. While feedback has not been collected formally, informal feedback has been very positive. Starting in spring 2013, the Gateway students were all paired with the same librarian, who is referred to as the Gateway librarian. Of all the various student groups, the Gateway students seem to be most pleased with this service. Newsletter Each fall and spring semester, the library publishes a newsletter called Library News to update the Chatham community on library resources and services. Typical articles include information about new databases, new books, displays, tips for using library resources, information about the Archives, and more. The latest edition of Library News is available through the library catalog: http://library.chatham.edu/record=b1090890~S0. Displays and Exhibits Library staff prepared a number of displays during the 2014-15 academic year. Nearly all displays were created by the library’s Reference Associates, which freed up full-time staff to work on other projects. Most of the displays drew heavily on the JKM Library’s book collection. By highlighting library materials, we hope to improve awareness and encourage greater use of library resources. The library maintains several permanent displays:
Popular Reading To support students interested in reading for fun, the library provides a permanent popular reading display. The contents of this display cycle both as books are checked out and as materials that have been on display for more than two months are returned to the stacks. During AY 2014-15, 156 items were checked out from this display. Suggestion Box Display This display contains suggestions submitted to the JKM Library and responses from library staff. New suggestions are added as they are submitted. We welcome student suggestions and try to meet as many of them as we are able. We are also open to criticism and hope to improve library services as well as clear up common misconceptions. Faculty Publication Display This permanent display highlights recent faculty publications. Global Focus: Year of Southern Africa Each year, the contents of this display are rotated to correspond to the current Global Focus. Books, DVDs, and other materials are included. During AY 2014-15, 26 items were checked out.
In addition to these permanent displays, the library featured 36 other displays throughout the year (see Appendix A). Many of the displays corresponded with campus diversity events, such as Hispanic American Heritage Month, LGBT History Month, Native American Heritage Month, Black History Month, Women’s History Month, and more. Other displays were related to programs on campus such as movie screenings, student organization events, PCWP events, and more. 78 books were checked out from the displays throughout the year. We hope to increase that number next year by making it more obvious that display materials can be checked out and by placing materials on display that better meet the needs of the Chatham community. Resource Fairs and Other Campus Events In order to increase library awareness, librarians attend a variety of resource and orientation fairs. At these events informational handouts about the library, including brochures and fliers, are distributed.
Librarians also meet with the new faculty members during their orientation to introduce them to library resources and services. In addition, librarians attend faculty lectures, faculty candidate presentations, and other events in order to learn more about what research topics are being studied at Chatham. This enables librarians to add materials to the collection that are better suited to the needs of the Chatham community. International Edible Book Festival – Wednesday, April 1, 2015 The JKM Library, in conjunction with Chatham’s Food Studies program, sponsored Chatham’s fourth annual celebration of the International Edible Book Festival. Eight entries were submitted, and five prizes were awarded:
• Grand Prize (based on overall taste, presentation and creativity) • Most Creative Literary Interpretation • Most Creative Ingredients/Use of Ingredients • Most Sustainable • Most Popular Vote
The food was on display for half an hour in the main entryway of the JKM Library, and then attendees were invited to consume these wonderful edible books. This event continues to be quite popular with students, staff, and faculty, and we look forward to next year’s festival.
Library Plasma Screen In December 2012, a plasma screen and Mac mini were installed on the wall behind the reference desk. In conjunction with IT, the library displays the following information, usually updated monthly:
• Library hours, including the extended hours during finals • Library workshop information • New books and DVDs • Database of the month • Information about the library’s Facebook page, blog, and Flickr accounts • Monthly photo from the Archives • Occasional month-specific events and information, such as Edible Books, finals hours, etc. • In 2014-15, we added an App of the Month and information about our Text a Librarian service
Collection development -Prepared by Dan Nolting, Head of Technical Services and Kate Wenger, Reference Librarian This covers a range of activities, not the least of which is ensuring that the library has adequate resources to support the many areas of study in which our students and faculty are engaged. Librarians are assigned to each department or program and work with faculty and students to evaluate and select resources to support the curriculum. Careful attention is paid to the quality of the resource as well as the format. The last three years have seen the library’s budget shrink thus making our choices even more challenging and important. In addition to adding resources to our collection, we also review the collection with an eye to ensuring our materials are up to date and appropriate for our curricular needs. We use a variety of criteria when evaluating resources including usage statistics, condition of the work, and changes in curriculum. This year we also reviewed and updated our Collection Development Policy. This document guides our resource selection as well as providing criteria for the weeding of the collection. New Books and Media The amount of money spent on books, movies and music ($9085.60) has remained consistent with last year’s total amount ($8,538) with the number of titles also staying within the same range (192 to 181).
The total amount of new monographic titles ordered and received this year consists of 159 circulating books (20 of them for the curriculum collection; 3 for Year-of-S. Africa), 12 reference titles (1 with eBook companion), 14 DVD movies, and 7 stand-alone eBooks making the average cost-per-title being $47.32 (compared to $47.17 last year). The average amount spent per core subject/department was $322 (compared to $388 last year.)
Most funds were focused on the Food Studies department, with $2,429.68 being spent (compared to $913 last yr.), with Psychology and Counseling being second at $1,309.80 ($1,045), and Business at $873.48 ($414) rounding off the most expensive departments for the year. Food Studies also demanded the most titles (34), with Writing and Literature (22) and Children’s (21) also requiring the most space. The top average costs-per-title belongs to Reference books ($166.32), Chemistry ($127.83), and Science (general) ($123).
The data below demonstrates the costs broken down by “core” subject, or department, that the item was directly ordered for. If there was no specific requestor, then the core defaults to the main subject of the author or sponsoring agency.
Core subject/ordering department: Total spent 2014-15
(Last year)
# of Titles Avg. cost per Title/Dept.
Food Studies $2,429.68 912.65 34 71.46
Psychology, Counseling. Social Work $1,309.80 1,315.23 13 100.75
Business $873.48 414.42 19 45.97
Environment $757.00 192.00 14 54.07
Reference $498.95 0.00 3 166.32
Writing and Literature $393.72 901.67 22 17.90
Physician’s Assistant $366.85 974.09 4 91.71
History & Biography $584.79 142.45 11 27.58
Children’s $285.68 0.00 21 13.60
Poetry $265.90 312.90 8 33.28
Chemistry $255.66 0.00 2 127.83
Health and Medicine general $217.94 368.59 4 54.49
Infant Mental Health $145.00 0.00 6 24.67
Education $130.00 249.80 3 48.33
Science general $123.00 0.00 3 43.33
Pittsburgh related $117.89 16.00 2 58.95
Women’s Studies $90.94 0.00 5 18.19
QLGBT $45.00 0.00 4 11.25
Biology $34.00 198.90 2 17.00
Music $30.00 0.00 1 30.00
Communications Media Technology $28.00 384.90 2 14.00
Math $28.00 45.94 1 28.00
Interior Architecture $27.00 0.00 1 27.00
Fine Arts, Theatre $24.95 297.90 1 24.95
Political Science and Global Studies $21.95 162.79 1 21.95
Sociology $19.95 62.95 1 19.95
Ethnic and Multicultural Studies $15.00 301.20 2 7.50
TOTAL 9,120.13 $8,538.37 192 47.50
Gifts We are happy to receive unrestricted items from donors. Our popular fiction and DVD collection are especially enhanced by gifts. Below is a list of the more significant donations.
417 items that were fully processed and available for circulation Jenn Catullo 13
Sandi DiMola 39 Michael Embree 62
Michael Finewood 35 David Hassenzahl 92
Lindsay House 54 David Rossbach 44
other individual and minor gifts: 78
Total circulating books, CDs, and DVDs:
417
Brown Collection Additions 96
Total titles donated in 2014-15 513
Serials Serials are purchased both in print and digitally. In addition, many of our databases contain full text articles of a large number of journals and magazines. Balancing access vs. ownership and choosing the best format are two of the primary criteria for selecting serials. We also consider use for both print and electronic when identifying titles that can be cut.
Exclusively Online Online only serials - those that are not part of a database and are thus cataloged bibliographically:
Title Annual Cost
(based on 2014-15 invoice)
Last Year
Applied Environmental Education & Communication (Taylor & Francis)
354.00 298.00
Choice (ACRL) 567.00 542.00
Chronicle of Higher Education (also comes with print as part of a separate order) 1,902.00
1812.00
Ecopsychology (Mary Ann Liebert) 703.00 596.00
Food and Foodways 1,080.00 1029.00
Journal of Green Building (College Publications) 629.00 609.00
Journal of Computer-Mediated Communication 1,349.00
Journal of Occupational Therapy Schools & Early Intervention (TF)
313.00 285.00
New England Journal of Medicine 3,100.00 2,950.00
New Social Worker 12.00 12.00
Sex Roles (Springer) 2,190.00 2,098.00
$12,199.00 $10,231.00
Current Print Serials There was only 1 discontinuation last year, leaving 106 (107 last year) current print serial subscriptions beginning July 1, 2014. Of these, 61 are print only (62 last year) and 45 (45 last year) come with an online counterpart.
PRINT PERIODICAL SUBJECT AREAS total price (based on 2014 invoice) last year
Amt of titles*
last yea
r
Health profession $11,700 $10,533 15 15
Occupational Therapy $5,520 $5,360 8 8
Environmental Studies $3,230 $3,169 9 9
Psychology $2,347 $2,622 6 7
News (general) $2,440 $2,167 9 9
Interior architecture $2,130 $2,138 11 11
Business and Management $2,213 $1,758 12 12
Communication $1,750 $1,568 3 3
Counseling and Social Work $1,239 $1,514 5 7
Physical Therapy $1,520 $1,481 3 3
Sociology $2,013 $1,198 3 3
Book reviews $989 $978 5 5
Political Science $968 $938 2 2
Education $895 $864 6 6
Landscape $787 $787 4 4
Exercise Science $680 $630 1 1
Ethnic & Multicultural Studies $537 $536 2 2
Physician Assistant $523 $491 1 1
Women's Studies $461 $453 1 1
Theatre, Music and Film $440 $412 3 3
History $395 $387 4 4
Food studies $380 $344 2 2
English, Literature and Writing $273 $238 2 2
Economics $263 $216 2 2
Art (Fine Art and Art & Design) $192 $177 2 2
Science $139 $128 1 1
Mathematics $114 $113 1 1
Career development $92 $87 1 1
Library Science $83 $76 1 1
Applied Computer Science $25 $27 1 1
*cross-over subject areas (titles included more than once if they have interdisciplinary content) Total cost for the 117 print, print w/online, & online exclusive titles is 56,537, averaging about $483 per title for the year.
Student Publications The 500th thesis and 500th capstone were catalogued in December 2014.
For the school year 2014-15, there were 482 (227 in print + 255 online) total items received, 71 requests to view print versions, and 5,625 online views.
Online Storage for Student Publications While we have creatively used free services and some ITS supported server space, in order to
provide appropriate security and access, an institutional repository is the best model. Currently student publications are housed in various spaces detailed below.
Archived High-Quality • IT Library Resources drive: 69% full (13.8 of 20 GB used – up 0.7 from last year) • Tech Services Hard-drive/off-site backup: 1 % full (30 GB of 3 TB used – up 0.8 from last
year)
Web-access Quality • Google Drives – Used for public-access instant read-only/web friendly copies of
capstones and thesis:
Currently using 4 GB (13%) of allocated 30 GB (2 accounts at 15 each) Last year: 3.1 GB (10%) of allocated 30 GB (2 accounts at 15 each) each account up 3% from last year Previous year’s increased: 1%
• MediaFire Cloud storage – used for tutorials and other proxy-password protected
documents has also increased: 15.1 GB (of 150 GB) Last year: 12.9 GB Up 15% from last year Previous year’s increased: 9%
Online views have drastically increased (5,625 compared to 1,142 last year), perhaps due to either (or a combination of): increase in visibility; or fraudulent readings, which are symptomatic of using low budget/free programs like MediaFire and Google Analytics. At any rate, a new goal for Technical Services for next year is to rectify any and all questionable online statistical views in order to get accurate data.
2014-15 RECIEPTS Program/Format Print Received Electronic Received Undergraduate Tutorials 130 129 Graduate Theses 62 61 DNP Capstones n/a 30 MLA Capstones 5 6 OTD Capstones 27 27 Dissertations 3 2 Totals 227 255 Last year 194 231
Tutorial PDFs for Alumni
On occasion a pre-2003 Chatham alumna will investigate on how to get a copy of their tutorial. We had one inquiry in 2014-15 (usually 1-4 a year). The alumna signed an online agreement to share her electronic version with the Chatham community.
2014-15 Recorded Downloads or Screen Views Format
Print Use Electronic (Online) Use 2014-2015 2013-14 ’12-13 2014-2015 2013-14 ’12-13
Tutorials 37 41 32 3580 278 206 Theses 22 19 10 450 219 255 Capstones 9 4 9 1308 645 1,240 Dissertations 1 n/a n/a 287 n/a n/a Chapbooks 2 33 19 n/a Totals 71 97 70 5,625 1,142 1,701
Databases Four new resources were added to the library’s subscription database holdings this year:
• CAB Abstracts – Covers the topics of U.S. and international agriculture, food studies, nutrition, and sustainability.
• Historical Abstracts with Full Text – Covers world history, excluding the United States and Canada, from 1450 to the present.
• SocIndex – Covers social work, criminology, gender studies, ethnic & racial studies, and social psychology.
• Statista – Provides statistics for numerous disciplines.
Three databases changed from the Ovid to EBSCO interface: • The Evidence Based Medicine Reviews suite which could formerly be searched as a whole or by
individual database in Ovid are now offered individually in EBSCO. The databases are the Cochrane Database of Systematic Reviews, the Cochrane Central Register of Controlled Trials, the Cochrane Methodology Register, the Database of Abstracts of Reviews of Effects, the Economic Evaluation Database, and Health Technology Assessments.
• PsycINFO • PsycARTICLES
Collections seeking their level Second Floor Space Project This project involved removing duplicate copies of unused books from the second floor of the library. Student workers and librarians pulled the duplicate copies from the shelves. Librarians then reviewed all the books pulled, marking ones they felt should not be removed. Those books were returned to the stacks, and the remaining books were removed from the collection. This project was completed in August 2014.
Reference Collection Weeding Project In April 2011, the librarians began a project to weed the reference collection in order to update outdated materials, eliminate unused materials, and make the collection more useful overall. Each book was thoroughly evaluated before a decision is made. The books then remained in the reference collection, were updated with newer editions, were moved to the circulating collection, or were withdrawn from the collection entirely. This project was completed in June 2015. A total of 2,561 titles were reviewed.
The following shifts were made to more efficiently use our space: • The Print Indexes have all been moved from the basement Serials section to the 1st floor Reference
shelves in order to make room for serials space reduction created by I.T. last year. • The amount of newspapers kept out for public use have also been reduced from 6 months to 2
months, with 4 months remaining in Tech Services before they are recycled (previous 12 months were kept)
• Microform cabinets have been moved to make room for new microform desk (which takes up less space than the previous one), thus creating more room for study groups and other library patrons.
• Brought over half a truck load of phonographic materials from the music department, mostly record albums and reel-to-reel tapes of old Chatham recordings.
• Created more swing-space in the archives for student publications that should see through the next 3 years.
Archives and Special Collections -Prepared by Molly Tighe, Archivist and Public Services Librarian
Thank you for your help, time and energy. I will definitely try to make use of the resources you gave me. I spent some time already looking at one of the yearbooks. It was great fun!
- External researcher, 5/27/15
Fast work, Sherlock ;-) Thanks SO much—you’re going to make Angela one happy alumna this afternoon!
Staff member from University Advancement, 3/27/15
Thank you, Molly. I really appreciate you helping the students work through their issues today. Chatham Faculty, 5/21/15
2014-15 was an unusual year in the Archives and Special Collections. A five-month vacancy in the position of Archivist & Public Services Librarian followed Rachel Grove Rohrbaugh’s departure in September 2014. Molly Tighe joined the Chatham staff in February 2015 and quickly integrated herself into the JKM staff and Chatham Community. The last five months of the 2014-15 year were quite busy, with the submission of two grant applications, two in-class instruction sessions, and significant outreach to the alumni and staff communities about the resources available in the Chatham Archives. Archives Reference To ensure that the Archives and Special Collections were accessible to the Chatham community, regular office hours for drop-in research visits continued to be offered during 2014-15. Research assistance is available through appointments or through remote reference, two options that continue as our patron’s most popular method of receiving reference assistance with Archives & Special Collections.
During the 2014-15, 87 reference questions were recorded, 67 research consultations, and 90.5 research consultation hours. Per month, we averaged 7 reference questions, 6 research consultations, and 8 research consultation hours. Our busiest month was July, with 18 reference questions, 12 research consultations, and 11 research consultation hours.
0
5
10
15
20
July Aug Sept Oct Nov Dec Jan Feb March April May June
Archives & Special CollectionsReference Statistics 14-15
Reference questions Research consultations (#)
Research consultations (hours)
All reference stats were down from the previous four years, particularly during the five-month vacancy in the Archivist & Public Services Librarian position. Research Topics and Patron Types The Archives & Special Collections continued to receive a variety of questions from Chatham community members as well as many outside researchers.
The largest single patron type during 2014-2015 was the outside researcher group, who represented 38% of our patrons. A growing proportion of the Archives & Special Collections user community, outside researchers included authors, publishers, genealogists, and architecture enthusiasts. Chatham University staff and administrators continued to be a significant user of resources available through Archives & Special Collections, representing 28% of all reference questions. Staff questions come from a variety of offices on campus (see chart above), but most frequently from University Advancement (including Office of Alumni Affairs and Annual Fund) and University Communications, together representing 46% of all staff questions.
87 67
90.5
130 111
107
211
170
178.5150 124
153139 122
159.5
0
50
100
150
200
250
Reference Questions Research Consultations Research Consultation Hours
Archives & Special CollectionsReference: Five-Year Trend
2014-2015 2013-2014 2012-2013 2011-2012 2010-2011
41, 28%
34, 24%
54, 38%
12, 8%3, 2%
Archives and Special CollectionsPatron Types
Staff Students Outside Researcher Faculty Alumni
Chatham student questions came primarily from undergraduates and graduates working on class assignments. Interactions with Alumni occurring during Reunion Weekend activities were not included in these calculations. Our diverse patron population continued to present a variety of interesting queries. Highlights are detailed below: Students:
- Students researched the history of Eden Hall Campus in preparation for a tour of the campus with Pennsylvania History & Landmarks Foundation.
- Several Food Studies students in Food, Culture, and History requested help finding primary source materials relating to immigration for their class projects.
- Students researched the history of Chatham’s Shadyside campus for Interior Architecture coursework.
- Students consulted archival collections documenting the history of Rea Coffeehouse in preparation for a campus event.
- Students researched the university art collection in preparation for an exhibit at the University Gallery.
Faculty:
- Elizabeth Roark researched the Chatham University art collection in preparation for an exhibition at the University Gallery. Selections from the collection were loaned for use in the exhibit.
- Lou Martin contacted Archives to inquire about documentation of campus activities related to the 1970 shootings at Kent State.
Staff:
- A student worker from Student Affairs researched the history of Chatham’s Shadyside campus for 145 year anniversary activities.
- University Advancement made regular use of archival collections in preparation for Reunion Weekend, including requests for images to use promotional materials.
- University Communications and Student Services requested information on the evolution of the Chatham curriculum and demographics of the student body in preparation for press surrounding the Commencement 2015.
- Community Programs conducted research and requested images documenting the history of Eden Hall farm for use in tour programs.
- Facilities staff made use of archival collections to review original landscaping plans by Fredrick Law Olmstead at the Mellon mansion and during renovations to Woodland Hall.
Outside Researchers:
- Several requests and research appointments related to campus architecture, including one request from the Henry Ford Foundation for records of Benedum Hall.
- Several high school students preparing for a National History Day competition visited the Archives to researching Rachel Carson and to requested reproductions from our Rachel Carson Collection.
- Representatives from Table Magazine and from the Post-Gazette contacted the Archives for images and information.
- Several scholars utilized the Chatham Archives for research relating to the Laughlin family, former music professor Roy Harris, 1960s traveling musical groups, women’s athletics, and female photographers.
Archives Projects Chatham University on Internet Archive
The Chatham University Internet Archive collection includes digitized yearbooks, course catalogs, student newspapers, the alumni magazine, and alumni directories. Since the unveiling of Chatham’s Internet Archive Collection the response has been extremely positive. As of June 30, 2015, the collection had over 88,000 individual downloads. Chatham University Image Collection for Historic Pittsburgh Project The Chatham University Image Collection chronicles the students, faculty, and the community through digitized photographs and accompanying description of academic pursuits, events, student life, and social activities throughout the university’s history. Our goal in this online partnership is to create a resource for students, faculty, alumni, and other interested parties worldwide to learn more about Chatham’s history as well as reach new audiences. Images were selected for inclusion in the online collection based on their depiction of the dynamic life of an undergraduate women’s college and can be found at http://digital.library.pitt.edu/images/pittsburgh/chatham.html. Since December 2013, the University of Pittsburgh’s Digital Research Library (DRL) has been updating the software that supports the Historic Pittsburgh Project. Until these updates are complete, we cannot add more images or update image descriptions. The new site is to be released in beta in early winter 2015. According to statistics provided by the DRL, there were 911 page views (582 unique) from July 1, 2013 – June 30, 2014. Cummins Endowment Cummins funds were used to retain Jennifer Howard, our student Archives Assistant, during the summer of 2014. This helped maintain project continuity through the beginning of the fall semester and during the vacancy in the Archivist & Public Services Librarian position. Archives Loan Form and Deed of Gift Loan procedures were updated by adapting existing forms to include an assessments of the condition of an item when it leaves the archives and when it is returned. Also adapted was the existing Deed of Gift forms to include an option for a perpetual, non-exclusive license applicable to materials for which the donor wishes to retain copyright. CIC Grant In March 2015, Molly wrote and submitted a grant application to the Council of Independent Colleges for admittance into their Consortium on Digital Teaching and Research. The grant was awarded in April 2015. As members of the Consortium, Chatham University Archives receives heavily discounted access to SharedShelf, a repository software capable of preserving digital information while facilitating targeted use for teaching and research purposes. Chatham University also receives membership into a consortium of practitioners aiming to build an efficient method of access to digital teaching and research collections. Chatham’s application focused on documentation of the growth of Eden Hall and use of construction records and photographs in teaching and research on green building practices. Molly attended several webinars to familiarize herself with the software and to plan for its use for Eden Hall construction records, as well as other digital collections. NEH Preservation Assistance Grant In May 2015, Molly wrote a National Endowment for the Humanities (NEH) Preservation Assistance Grant for a preservation assessment of both Archives and Special Collections. If awarded, this grant will provide an expert evaluation of the institution’s preservation needs for the two collections, including: preservation planning and policy development; collections management; environment (temperature, relative humidity, pollution, and light); housekeeping; pest control; fire protection, security, and disaster preparedness; and collection storage, handling, exhibition, and treatment. Donations The Archives received a number of donations this past year including:
- Photographs and mementos from William Lenz, retiring Chatham Faculty
- A Rachel Carson painting and assorted framed material related to Rachel Carson - Board meeting minutes - Texts speeches from Closing Convocation and Commencement - A painting by Jerry Caplan, Chatham Professor Emeritus of Art - Memorabilia from Chatham alumnae, donated in connection with Reunion Weekend activities
Molly met with several departments involved with office relocations and arranged for transfer of records and/or memorabilia from the following departments: University Communications, Rachel Carson Institute, and Student Affairs. Molly’s work with University Communications included assistance with contract photographer permissions, the collection of Chatham event photographs, and discussion of the cross-institutional need for a digital repository. Molly met with staff of the President’s Office to coordinate transfer of records relating to the transition in university leadership. Special Collections Special Collections consists of several distinct collections: The Pennsylvania History Collection, the Catherine R. Miller Collection, the Wray Collection, the Snowdon Mesoamerican Collection, and a small collection of rare and fragile books. Special Collections Appraisal and Assessment In April, we hosted a visit to the Special Collections by John Schulman, proprietor of Caliban Books and nationally recognized appraiser of rare books and manuscripts. John reviewed collection items previously identified as high value items and provided new information that was incorporated into the application to the NEH for a preservation assessment. A complete insurance/replacement value survey of the materials in Special Collections has been scheduled for late summer of 2015, which will inform our salvage priority component of an emergency plan for Special Collections. Reunion Weekend The Archives & Special Collections contributed materials and content to the Reunion Weekend activities in Mellon Center. These contributions included:
- a slideshow displaying archival images presented during Heritage Club Luncheon, - an exhibition of artifacts, photographs, publications, and digital resources highlighting Chatham
through the years, - a new brochure detailing resources available to the alumni community at the Archives & Special
Collections, and - engaging with the alumni community throughout Reunion Weekend by answering questions
about Chatham history and available resources at JKM Library. In addition, items from the Catherine R. Miller collection were featured in a student curated exhibition at the Chatham Art Gallery from March 19 through April 1, 2015. External Exhibits Featuring Chatham History Molly managed the loan of several first editions of books by Rachel Carson to the St. Vincent College Foster and Muriel McCarl Coverlet Gallery for use in A Sense of Wonder: The Nature Writing of Rachel Carson. The exhibit runs from May 29 through September 4, 2015. Molly arranged for the loan of a portrait of Rachel Carson to the Heinz History Center for use in their Innovators exhibit. The portrait replaced a bust of Rachel Carson that had been on loan since 2008 and that is expected to be incorporated into an exhibit at Eden Hall. Facebook We regularly added content from the Archives and Special Collections to the Jennie King Mellon Library Facebook page. These posts continue to be quite popular. Technical services -Prepared by Dan Nolting, Head of Technical Services
All Cataloged Materials The library’s catalog reflects what we have purchased, received as a gift or student publications required in fulfillment of a degree. This includes books, media, student publications, print periodicals and microforms. Although the amount of Volumes went down again (from 143,766 to 143,723) due to ongoing weeding and de-duping projects, the growth in Titles managed to go up slightly, from 96,789 to 96,883.
New: 197 192
Gifts: 520 513
Student pubs./oral histories: 483 255
Volumes Added
FY14-15
Titles added
FY14-15
Volumes held June 30, 2014*
Titles held June 30,
2014*
Volumes withdrawn
FY14-15
Titles withdrawn
FY14-15
Net Total items 7/1/15
Net Total Titles
7/1/15
143,766 96,789 1,200 960 1243 866 143,723 96,883
Repairs 116 books were repaired (compared to 210 in 2013-14). This decrease is due to the quality repairs taking over the quantity-driven backlog from the previous years, as well as working half of the year without an assistant.
Transfers Primarily from Reference to Circulation: 462 titles (183 last year) Withdrawals 866 titles (5,351 last year, which was part of a massive clean-up that started with physical weeding and de-duping from previous years) Monographs Cataloged 13,720 titles were cataloged or re-cataloged between July 1, 2014 and June 30, 2015 (last year: 1,864.) The reason for the increase was from massive RDA (Resource Description and Access) global updates, reflecting changes in the meta-date description standard making records more universally web-friendly. Records Deleted 886 records were deleted from the local catalog last year. Those items were either physically removed from deselection or deemed unrepairable (5,351 deleted previous year).
Authority Records 2,007 total authority records were modified. This massive increase was due to the RDA authority cleanup which entailed deleting 1,671 dormant records (blind headings) that needed to be removed (895 were deleted previous year.) There were 274 new authority records created (210 previous year) 32 new uniform titles (4), 30 new local heading creations, which relate to local and regional topographic information (18 created last year.) RDA (Resource Description and Access) Implementation In this third full year of this gradual integration, about 2/3 of the new bibliographic records coming into the catalog represent this new standard. The old standard (AACR2) and RDA are fully compatible with each
other, but there will be a time in the next decade when MARC will be replaced with a new code scheme (BIBFRAME – designed for universal and optimal web/database compatibility), which will require all records to be read as RDA. Preliminary planning has begun for identifying the best time for a full conversion to RDA in all bibliographic and authority records. Media & Digitization
Video VHS to Digital project follow-up: Digital availability checks are performed monthly cross-checking lists of titles that were converted from analog to digital with vendor lists of new commercial digital releases.
Audio
History class oral history recordings: this is the fifth year of converting digitally and recorded interviews from Professor Martin students’ oral history projects for successful storage, access and playback. These high-quality WAV CDs for the Archives are in the library catalog, with standardized links for the Chatham Community for online playback. As has been the practice in previous years, the Professor gives the institution where the interviews were conducted (usually a public library) a copy of the discs.
Systems/Technology
• Created and shared with other libraries an E-ZBorrow conversion login script that allows for flexible number entries.
• All of our reference material is now in OCLC and WorldCat • Cataloging in full-RDA format now. • Continue to experiment with open source software available via LYRASIS at http://foss4lib.org/
(Free Open Source Software for Libraries) • Worked with the History and Library Archives with ongoing audio digitization projects for Oral
Histories of Pittsburgh Residents. • Bibliographic data loads are loaded every 2 weeks to keep the Discovery component of the
catalog as current as possible. o Rebuilt the public bibliographic display records for EDS so that they include live-links on
the browse and search results page(s) for student publications • Housing the last remaining XP computer on campus to allow for bulk scanning and the Archives
Data-logger • Continue to catalog for the Archives and Special Collections • Performed systems administration and FTP patron loads for Access Services • Continue to run Library Server Tape back-ups remotely.
Library Server The server (III Millennium) houses all library domain websites, catalog, patron, transaction and administrative data as well as performing daily transactions for circulation, serials and cataloging.
• The server is currently running at 20.3% capacity, up 0.3% from last year. • Running the latest version of Millennium (ver. 2011.1.6_5), which will be the last issued version
due to Innovative Interface’s discontinuation of Millennium in 2017.
Facilities -Prepared by Amy Lee Heinlen – Access Services Librarian and Kate Wenger – Reference Librarian
Library Space Usage
Study Room Usage
Individual and group study rooms continue to be a popular service offered by the library. In November 2014, due to high demand and a rash of no-shows, a new policy for group room reservations was implemented: If room key is not picked up within first hour of reservation and patron does not contact us, they forfeit their entire reservation. This new policy works well for patrons and library staff alike.
Group Study Room Use in Hours
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Totals Totals 2014-2015
2013-2014
Room
Davis 151 75 154 340 247 105 124.5 219 216 220 72.5 116.5 2040.5 1471.0
Dysart 62 24 177 262 218.5 147 106 161 209 277 48 75 1766.5 1425.5
Elliot 107 132 187 249.5 254 148 137.5 221 231 199.5 74 81.5 2022.0 1612.5
McGuire 121 129.5 216 223 212 142 126.5 173.5 167 190 103 128 1931.5 1489.0 Room 204 39 24 163 224 197.5 101 75.5 156.5 197 148 20 103 1448.5 1490.5
Total Hours 480 384.5 897 1198.5 1129 643 570 931 1020 1034.5 317.5 504 9209.0 7488.5
There was a 23% increase in the number of hours reserved for group rooms in 2014-2015. There was a 54% increase in 13-14.
The Room That Houses the Brown Collection Usage The room that houses the Brown Collection (RHBC) was first made available in the 2010-2011 academic year. Despite this room being our most inviting and visible study room, it gets the least amount of use. It is only available for use by staff and faculty by appointment only since it houses a special collection. This year, the room was used by Counseling Psychology students who were working with Career Services and therefore considered staff.
The Room that Houses the Brown Collection Use in Hours
Total Hours
Total Hours
July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June 2014-2015
2013-2014
RHBC 0 0 1 3 0 0 8.75 2 1 0 0 0 15.75 15.25 This year, we have seen a 3% increase in use from the previous academic year.
Lobby and Art Wall Usage
We track the number of hours the library lobby, vestibule, and porch is used for events and the number of days the lobby and art wall are used for displays. The most notable uses this year were Banned Books display, Accepted Students Day use, and the Edible Books events.
Lobby, Vestibule, & Porch Use in Hours
July Aug Sep Oct
Nov Dec Jan Feb Mar Apr May June Total Hours 14-15
Total Hours 13-14
Room Lobby 4 7 0 8 8 4 8.5 0 11 14 4 8 76.5 71 Vestibule* n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a 4 63 67 n/a
Porch* n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a 4 3 7 n/a Total Hours 4 7 0 8 8 4 8.5 0 11 14 12 74 150.5 71
*In May 2015, due to high requests for use, the vestibule and porch were added as reservable spaces.
Lobby and Art Wall Use in Days
July Aug Sep Oct Nov Dec Jan Feb Mar Apr
May June Total Days
14-15
Total Days 13-14
Art Wall* 31 31 30 31 30 31 31 28 31 30 31 30 365 365 Library Lobby 0 1 5 41 1 0 0 0 0 0 0 0 48 42
*The art wall is in use by a Rachel Carson display hung year-round.
The library lobby usage in days increased 14% over the previous academic year. October saw the most use with the annual Silent Witness Display and a fundraiser sponsored by PEACHES/Student Health & Wellness, and Student Affairs where pink cut out hearts were displayed when someone made a small donation to breast cancer research. Late Night Library Usage The librarians track the number of people using the library during the 7:00pm to midnight time period on Sundays through Thursdays. Data is tallied separately for computer lab usage versus usage of the rest of the building. This is done because the 24/7 computer lab provides computer access to students around the clock. However, the needs of students studying, working on group projects, or conducting research may not be met by that small 24/7 lab. The following chart shows the number of students in the library (excluding those in computer labs) over the past 5 academic years:
2014-15 2013-2014 2012-2013 2011-2012 2010-2011 7:45 pm 2374 3414 3286 3810 2572 8:45 pm 2462 3120 3082 3763 2462 9:45 pm 2231 2475 2446 3210 2201 10:45 pm 1671 1731 1682 2222 1474 11:45 pm 824 943 915 1194 814 TOTAL 9,562 11,683 11,411 14,199 9,523
As shown above, the JKM Library saw an 18.15% decrease in late night building usage from AY 2013-14 to AY 2014-15. However, limitations in data collection make this a less than useful statistic. It is hard to accurately count the number of people in group study rooms with the doors and blinds closed, and we have not wanted to interrupt folks using the rooms every hour of the evening. In addition, staff busyness resulted in headcounts not being collected at certain times. Lastly, this reflects only building usage late in the evening, while usage during the day might prove interesting as well. As a result, late night usage will no longer be tracked in this way starting in AY 2015-16. Instead we will pick two weeks each semester (most likely a week around midterms and the week before finals) to do a more comprehensive assessment of the usage of library space and furniture. This will give us a better understanding of what furniture is used, what is not, if more is needed, and so on. With the increase in incoming students, we are particularly interested in this data. Staff
The impressive and creative work described in the previous pages is primarily done by the six full time librarians. However, our part-time Reference Associates and student workers make significant contributions as well. Below are some of their projects. Reference Associates
• Create and update library displays, including the first floor displays, flat panel displays, and faculty publication display (as they have in previous years)
• Write posts for the library’s blog about library displays and reviews of the library’s “Database of the Month” and “App of the Month”
• Assist with weeding the Reference Collection, a project that was completed in May 2015. • Set up activities for the spring 2015 finals week. This included creating sheets of “fill in the meme”
for students to make comments about their finals experience. • Post regularly to the library’s Facebook page • Create LibGuides (library research guides) for Cultural Studies, Copyright, Creative Writing, and
Chatham’s Global Focus. In addition, a Reference Associate assisted Amy Lee Heinlen with the Circulation Desk LibGuide.
• Review website analytics in preparation for the updating of the library website • Periodically run lists of books that are listed as on display to verify they are in the correct location • Weed the philosophy and German sections of the library’s collection • Assist Dan Nolting with the processing of student publications • Write articles for the Library newsletter • Update library brochures • Conduct library workshops on Zotero
Technical Services Assistant In October, after 8 years as our Technical Services Assistant, Dean Richards resigned to take on a full-time job. Kim Foflygen was hired in February 2015 as the new Technical Service Assistant. Her work assignments include:
• Print serials check-in & claims • Current to Bound serials transfers • Ground floor equipment performance and appearance responsibilities. • Global Metadata clean-up projects as-needed
Student Workers Student workers remain an integral part of the daily operation of the library. Students continued to work in technical services, repairing books and processing new material. They staffed the circulation desk, assisted with the processing of interlibrary loan and E-ZBorrow materials, shelved books and maintained the stacks, assisted with various special projects, and provided excellent customer service to all library patrons. Our student staff continued to display a high level of commitment to service and the mission of the library and proved invaluable to the library staff. Circulation Desk: Library Access Services Aides & Graduate Library Access Services Aide
• This is the second year with a Graduate Library Access Services Aide to assist with resource sharing and ILLiad processing, in particular. The addition of this position continues to be extremely beneficial to the workflow of ILLiad (Interlibrary Loan), a popular service used by many in the Chatham community.
• The Circulation Desk employed at total of 9 students in fall 2014 and spring 2015: 9 undergraduates and 1 graduate student. In summer 2015, the Circulation Desk employed 2 students.
• We rely on the Library Access Services Aides to back up the lone regular librarian in the evenings and on the weekends. To best ensure that coverage is available during these times we rarely double the staff at the circulation desk. It is because of our student workers and their dedication
to the success of the library that we are able to provide high service levels in both access services and resource sharing.
Archives Student Worker Jennifer Howard, a student worker hired in January 2014, continued to work in the Archives until May 2015. Jennifer assisted library staff with reference questions related to archival collections and created inventories for several collections, including campus architectural drawings, scrapbooks, and artifact collections. Jennifer also assisted with social media outreach through to the JKM Library Facebook page. She also was able to provide reference service for the Archives while we were between Archivists.
Technical Services Student Workers • Physical processing of new and gift books • Scheduled stacks search for missing items • Minor Data cleanup • Digital prep-work for media and repairs • Labeling and Relabeling • Minor repairs
Professional Development Librarians are continually learning, growing and participating in our profession. Below are illustrations of our commitment to both our profession and to Chatham. Jill Ausel Membership and Committee Work Board member for the Pennsylvania Academic Library Consortium, Inc. (PALCI). Elected secretary in January 2015. Also Chair, On-Site Borrowing Task Force. Member of WPWV Chapter/Association of College and Research Libraries Conferences Attended WPWVC/ACRL spring 2015 conference at Clarion University PALCI member meeting at Penn State Conference Center Amy Lee Heinlen Membership & Committee Work: Amy Lee is a member of the West Virginia Western Pennsylvania chapter of Association of College and Research Libraries (WPWVC/ACRL). She served on the 2014-2015 Membership Committee. Conferences Attended:
• WPWVC/ACRL fall 2014 conference at Chatham University • Access Services Conference, fall 2014, Georgia Tech Learning Commons • WPWVC/ACRL spring 2015 conference at Clarion University
Panel Participant: Amy Lee was invited to participate on the Teaching, Writing, and Publishing the Food Essay panel, which was part of the Bridging the Past, Cultivating the Future AFHVS/ASFS Annual Conference hosted by Chatham University, June 24-28, 2015. Publications: Heinlen, Amy Lee. Rev. of Snow Dog, Sand Dog, by Linda Joy Singleton. Catholic Library World Sep.
2014: 63. Print. Heinlen, Amy Lee. Rev. of Making the Most of Your Library Career, by Edited by Lois Stickell and
Bridgette Sanders [Eds.]. Catholic Library World Jun. 2015: 286. Print.
Heinlen, Amy Lee. Rev. of Nestuary, by Molly Sutton Kiefer. Coal Hill Review Prose. Coal Hill Review, 23 Feb. 2015. Web.
Kasdorf, Julia Spicher. “Anyone Who Would Talk with Me: An Interview with Julia Spicher Kasdorf.” The Fourth River Blog. The Fourth River, 8 Dec 2014. Web.
Continuing Education: • Attended Open Access event at University of Pittsburgh, “Culture Change in Academia: Making
Sharing the New Norm” by Erin McKiernan • Attended webinar: Fogarty International Center Virtual Preservation (about sharing medical data
globally) • Amy Lee is seeking a MFA in Creative Writing in poetry with a concentration in publishing from
Chatham and has completed 36 of 42 credit hours towards this degree. Dana Mastroianni Continuing Education Easy Bib Webinar – Engaging Students in Citing Sources with Competition and Creativity Webinar - Digging Deeper: An Introduction to Qualitative Assessment Techniques. Sponsored by Library Journal, presented by Sarah Tudesco and Bonnie Tijerina Webinar - Data, Assessment, and Participatory Design: Rethinking Information Literacy, Spaces, and Services in Two Academic Libraries. Sponsored by Library Journal, presented by Char Booth, Sarah Lowe, Kelly Miller, Doug Worsham. Chatham University Professional Development series. Working with Non-Native English Speaking Students. Webinar -The Visible Library: Learn How the Web Sees Libraries Today. Sponsored by Library Journal, included staff from the Folger Shakespeare Library, Worthington Public Library, and Eric Miller from Zepheira. Presentations focused on using the web to make library initiatives, projects, and collections more visible to patrons.
Webinar - Attended Putting the Framework for Information Literacy into Action-Next Steps webinar. The webinar focused on the idea of threshold concepts that inform the new framework. Webinar - Attended EBSCO webinar, Introducing Orbit. The Orbit service is EBSCO’s equivalent to an app store, which can be integrated into the Discovery Layer. Webinar - Attended Ithaka webinar, Understanding the needs of your STEM and Health Sciences faculty and students. In May of 2015, appointed to Middle States re-accreditation committee addressing student admissions and retention and student support services. Dan Nolting Continuing Education The Association for Information Science and Technology (ASIS&T) & LibHub, a January 6th online webinar, regarding technical and economic factors in the upcoming conversion from MARC to BIBFRAME, which will enable future web-friendly bibliographic display and access. WPWV Chapter ACRL/ACLTS Webinar about “Digital Preservation for Individuals and Small Groups” at the University of Pittsburgh’s Thomas Blvd. Library and Archives workspace on March 28th. Committee discussion about training on personal digital archiving and the problems and possibilities for new generations of students and library users. Attends and participates in weekly NISO Virtual Conferences about systems interoperability every Monday afternoon.
Contributes daily posts on the Autocat list serve, a semi-moderated electronic discussion list. It is an international list devoted to the topics of library cataloging and authority control, as well as blogs like: First Thus (http://blog.jweinheimer.net/) and Planet Cataloging (http://planetcataloging.org/)
Molly Tighe Membership and Committee Work: Co-chair of the Intellectual Property Rights Committee of the Visual Resources Association (VRA) Molly presented at the VRA annual meeting in Denver, Colorado on tools and methods to educate academic community members on ethical use of images, a response to a community-wide needs assessment survey.
As Co-chair, leads regular meetings of the committee to discuss trends and changes to the copyright landscape. The January 2015 release of the College Art Association’s Code of Best Practice in Fair Use of Images for the Visual Arts and its anticipated endorsement by the VRA dominated recent discussions. Co-sponsored a proposal for a session at the 2016 VRA/Art Libraries of North America joint meeting. The session is titled: Unlocking Images, Ideas, and Content: Open Access and Best Practice Guidelines as Keys to Enabling Art and Scholarly Innovation
Member of VRA Archives Task Force
Participated in meetings and virtual discussions of the VRA Executive Board appointed Archives Task Force about strategies for preservation of digital records of the VRA
Co-chair of the Local Arrangements Committee (LAC) of the Mid-Atlantic Regional Archives Conference (MARAC)
Led several meetings of the LAC to build and manage the planning of the spring 2016 meeting of MARAC in Pittsburgh. As Co-chair, Molly manages the activities of Pittsburgh archivists from the University of Pittsburgh, Duquesne University, Heinz History Center, Carnegie Mellon University, and several other local repositories.
Member of the Society of American Archivists (SAA) Molly served as a panelist for the University of Pittsburgh SAA Student Chapter on careers in the archives field
Chatham Involvement Molly volunteered at Commencement, participated in Chatham’s Recyclemania challenge, attended two campus lectures and one Friday Afternoon Musicale, and contributed to the Chatham Faculty & Staff Annual Giving Drive.
Kate Wenger Membership and Committee Work: Attended the ACRL 2015 Annual Conference and continues to view recorded sessions from the conference. Interim Vice President for the Western PA/West Virginia Chapter of the Association of College and Research Libraries. She is currently chair of the ad hoc Professional Development Committee Attended the WPWVC/ACRL fall meeting and spring conference Member of Association of College and Research Libraries’ Distance Learning Section’s Communications Committee Continuing Education: She viewed at least 16 webinars in the 2014-15 year covering topics from privacy to information literacy to trainings on various library resources and databases.
Publications: Wenger, K. (2014). Problem-based learning and information literacy: A natural partnership. Pennsylvania
Libraries: Research & Practice, 2(2): 142-154. Chatham Involvement Kate served as a Cougar Carrier in August 2014 and participated in the popular moonlight breakfasts during fall and spring finals weeks. She also attended Gateway Student Lunches, Thanksgiving Dinner, faculty lectures, Instructional Technology Lunch & Learns, the PCWP’s FMLA Panel, Buckets & Blossoms, and participated in the International Affair’s Conversation Partners program. Assessment Instruction and Workshop Assessment Instruction Assessment for Students The instruction assessment for students was administered when a librarian provided course-specific instruction about library resources and services to a particular class. A total of 190 students completed this questionnaire for the 2014-15 academic year. The survey asked students to indicate the extent to which they agreed or disagreed with 6 statements. The results for the past 3 years are below:
# Question Year Strongly Agree Agree Neutral Disagree Strongly
Disagree
1 The content presented will be useful for my course & assignments.
2012-13 73.6% 23.0% 2.3% 1.1% 0%
2013-14 79.1% 20.3% 0.6% 0.0% 0.0%
2014-15 84.1% 13.8% 1.6% 0.5% 0.0%
2 Too much information was presented.
2012-13 5.7% 5.7% 31% 35.6% 21.8%
2013-14 5.1% 7.0% 22.2% 49.4% 16.5%
2014-15 4.8% 6.9% 20.6% 49.2% 18.5%
3 The material presented was new to me.
2012-13 17.4% 39.5% 25.6% 15.1% 2.3%
2013-14 12.0% 43.7% 27.2% 12.7% 4.4%
2014-15 24.3% 34.9% 25.9% 10.6% 4.2%
4 The date of the session in the term worked for me.
2012-13 52.9% 36.5% 7.1% 2.4% 1.2%
2013-14 63.3% 31.0% 5.7% 0.0% 0.0%
2014-15 67.9% 26.7% 4.8% 0.5% 0.0%
5 The librarian encouraged student participation & questions.
2012-13 65.5% 25.3% 8% 1.1% 0%
2013-14 71.5% 24.1% 3.2% 1.3% 0.0%
2014-15 65.4% 29.3% 4.3% 1.1% 0.0%
6 As a result of the session, I will employ new techniques when searching for information
and/or completing assignments.
2012-13 50.6% 39.1% 9.2% 0% 1.1%
2013-14 63.9% 29.7% 3.8% 1.9% 0.6%
2014-15 66.8% 27.9% 4.7% 0.5% 0.0%
As can be seen in the chart, the results remain fairly consistent over the years. Over 89% of the students each year agree or strongly agree that the content is useful (question 1), the date of the session works well (question 4), the librarians encourage student participation (question 5), and that they will use new techniques learned during the session in the future (question 6). For the other two questions the results are more mixed. Since librarians often get only one class period to teach students everything they need to know about information literacy, it is a common worry that too much information is being presented (question 2). However, less than 13% of students feel this way each year. As the only reversed question in this survey, it is also possible that some of that is result of students completing the survey a little too quickly, and the numbers might be even lower. Students are also mixed on whether or not they feel the information is new to them (question 3). This reflects the common challenges faced by librarians where 1) some students have far more prior knowledge of information literacy than do others, and 2) some students have seen a librarian more frequently in previous classes. However, since a large majority of the students agreed that they would employ new techniques as a result of the sessions, we feel that those who said the material was not new still learned at least a few new tricks. Instruction Assessment for Faculty The instruction assessment for faculty was given to 7 faculty members during the 2014-15 academic year (and 6 in the 2013-14 year). The following chart reflects their responses:
# Question Year Strongly Agree Agree Neutral Disagree Strongly
Disagree
1 The library session met my expectations for this class.
2013-14 87.5% 12.5% 0.0% 0.0% 0.0% 2014-15 87.5% 12.5% 0.0% 0.0% 0.0%
2 The amount of material presented was suitable to the time allotted.
2013-14 75.0% 25.0% 0.0% 0.0% 0.0% 2014-15 75.0% 25.0% 0.0% 0.0% 0.0%
3 The librarian encouraged student participation & questions.
2013-14 87.5% 12.5% 0.0% 0.0% 0.0% 2014-15 75.0% 25.0% 0.0% 0.0% 0.0%
4 The librarian used examples to explain difficult concepts.
2013-14 75.0% 25.0% 0.0% 0.0% 0.0% 2014-15 75.0% 25.0% 0.0% 0.0% 0.0%
5 As a result of this session, I would recommend a library instruction session to my colleagues
for their classes.
2013-14 75.0% 25.0% 0.0% 0.0% 0.0%
2014-15 87.5% 12.5% 0.0% 0.0% 0.0%
Workshop Assessment Library workshops are open to anyone. Although the vast majority of attendees are students, some faculty and staff do attend as well. The workshop assessment was given to 101 attendees during the 2014-15 academic year. Results are as follows:
# Question Strongly Agree Agree Neutral Disagree Strongly
Disagree 1 The material presented was new to me. 40.0% 30.4% 13.9% 12.2% 3.5% 2 Too much information was presented. 2.7% 0.9% 31.0% 41.6% 23.9%
3 The content of the library workshop was what I expected it to be. 37.4% 44.3% 16.5% 1.7% 0.0%
4 As a result of the library workshop, I will employ new
techniques when searching for information and/or completing assignments.
45.2% 35.7% 16.5% 0.9% 1.7%
5 The library workshop was of little use to me. 2.6% 5.3% 7.0% 37.7% 47.4% 6 I would recommend this library workshop to a friend. 45.2% 33.9% 17.4% 1.7% 1.7%
Appendix A: Complete List of Rotating Library Displays July - September 2014: Summer Reading Books from the library’s 2014 and 2013 recommended summer reading lists were displayed. August 2014: Come Back, Africa. This display featured books about apartheid to go along with Chatham’s screening of the movie, Come Back, Africa. August 2014: Card Catalog Craft Corner and National Art Appreciation Month This display featured creative ideas for ways to reuse discarded library catalog cards. A display of books to inspire craft ideas in celebration of National Art Appreciation Month accompanied it. August 2014: Helpful Library Tips This flat panel display featured helpful tips for new users of the JKM Library, as well as a selection of library workshops. September 2014: Connected by Coffee Naturality, a "student-led organization at Chatham University that advocates for health, nutrition, sustainability, and environmental activism issues," hosted a screening of the documentary Connected By Coffee. To highlight this, the library featured resources about coffee and other agricultural industries around the world. September 2014: Hispanic American Heritage Month A display was created to support Chatham’s celebration of the Hispanic American Heritage Month. September 2014: Cultural Dinner To celebrate Chatham’s Cultural Dinner the library highlighted food writing and information about food-related traditions from around the world. September - October 2014: Banned Books Display This display featured information about banned books, including some banned books and graphic novels, reasons given for banning books, and statistics. October 2014: Characters from Folk Tales around the World This display featured information about characters from folk tales to go along with Chatham’s Folklore and Storytelling night on Oct. 20. October 2014: LGBT History Month Displays
The JKM Library commemorated LGBT History Month with a display of books about lesbian, gay, bisexual, and transgender history and culture. Popular and documentary films were also available. October 2014: October Reads: Scary Tales This display featured scary tales, curious mysteries, and terrifying creatures-all sure to set the mood for the Halloween holiday. October 2014: Dia de los Muertos This display included information on the Mexican Day of the Dead holiday November 2014: NaNoWriMo Three displays featured books and information about National Novel Writing Month and writing in general. November 2014: Native American Heritage Month This display featured a mix of fiction and non-fiction books about Native Americans, including famous Native Americans, tribalism, and more. November 2014: American Education Week In honor of American Education Week, this display featured many recommended books on education and pedagogy. November 2014 – December 2014: Nature Writing This display featured books by nature writers. December 2014: ‘Tis the Season This display included information on various winter holidays, as well as library information for finals and more. December 2014 – January 2015: Dying for a great mystery? As fun reading for the holidays, this display included many mystery novels. January 2015: MLK Day Books by and about Dr. Martin Luther King, Jr. were included in this display. January 2015: Ready to Run Pittsburgh This display featured information about the PCWP’s Ready to Run Pittsburgh conference. January-February 2015: Kiss Me or Cut off My Head This display included information about the Kiss Me or Cut off My Head art gallery event, along with information on relevant resources available through the JKM Library. January 2015: National Mentoring Month Books on mentoring, leadership, and women in American politics were highlighted in this display February 2015: Blind Date with a Book This display featured books and DVDs that were covered so that no identifying information could be seen. The covers hinted at the books’ contents – just enough to entice, but not enough to give the books’ identity away – and suggested that patron’s enjoy a blind date with a book. February – March 2015: Women of Color HERStory Month In order to recognize Chatham’s Women of Color HERStory Month, this display highlighted works by and about great women of color. February 2015: Share the Love Books about relationships were highlighted in this display
March 2015: National Freedom of Information Day This display featured books about freedom of information, censorship, and more. March 2015: Gender Equality in STEM This display featured information about women in STEM. March 2015: Spring-Time Poetry In anticipation of spring, this display highlighted several spring-related poems. Late March – April 2015: All about Food Created to accompany Chatham’s 4th annual celebration of the International Edible Books Festival, this display featured many food-related books. April – May 2015: Explore Pittsburgh Two displays encouraged folks to get out and explore the city with inspiration from books as well as information on guides to art, architecture, or the culture of Pittsburgh. April – June 2015: Gardening resources Whether folks were planning a vegetable or rain garden, this display was created to meet their needs. It featured books on a variety of garden styles and plants. April 2015: National Poetry Month This display featured several spring-related poems. April 2015: Financial Literacy Month This display included financial tips as well as information about several useful financial apps. May 2015: Jewish American Heritage Month Materials related to Jewish American Heritage were displayed. June 2015: AFHVS/ASFS Bridging the Past, Cultivating the Future: Exploring Sustainable Foodscapes Conference At the request of the Food Studies Department, two displays were created for this conference. One featured books on topics covered in the conference sessions, the other featured publications by speakers presenting at the conference. June 2015: Explore Pittsburgh This display featured books about Pittsburgh to entice those interested in learning more about the city.