jda retail planning suite - anticipate, align, adapt

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JDA Retail Planning Suite Anticipate, Align, Adapt Introduction to…

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The cloud-based JDA Retail Planning solution suite combines the world's leading forecasting, planning and space management tools to equip retailers with the efficiency, agility and intelligence they need to develop localized assortments and category plans that consistently attract, capture and retain market share. The JDA Retail Planning suite enables you to: ◾Synchronize cross-functional business strategies ◾Anticipate shifting consumer sentiments ◾Align to supply chain capacity and constraints ◾Adapt to evolving omni-channel expectations

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Page 1: JDA Retail Planning Suite - Anticipate, Align, Adapt

JDA Retail Planning SuiteAnticipate, Align, Adapt

Introduction to…

Page 2: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Typical Planning Paradigms

ASSORT

SPACE

PROMO

MERCH

Page 3: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

While Demand Signals Continue to Expand…

Countless new demand signals lead to more opportunities for better, more refined forecasts

Page 4: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Fragmented Demand Planning Leads to Many Missed Signals

45%of retail leaders identify gaining better insight into customer preferences as a top challengeSource: Retail Systems Research

MERCHANDISING

MARKETING BUYING

SOURCING

FINANCE

SUPPLY CHAIN

Page 5: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Supply Chain Capacities and Constraints are Often Out of Focus

believe more granular/real-time supply chain visibility would have a positive impact on performance

Source: Supply Chain Digest

report high levels of supply chain planning and execution integration

Source: Supply Chain Digest

Only

Page 6: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Latency is Lethal: Fast FashionShifts Shopper Expectations

Image Courtesy: Wikipedia

“seasons”a year

Page 7: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

The Need for Newness Impacts Every Vertical

50% in the past decadeSource: McKinsey & Co.

The number of SKU’s in CPG has risen more than

Page 8: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Fulfillment Doesn’t Factorinto Inventory Planning

of pick up in store orders go unfulfilled due to inventory challenges Source: McKinsey & Co.

of retailers report that as many as 60% 10%

Page 9: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Every Square Foot Matters More and More

Space Management Plays a Bigger Role

Wider AssortmentsFewer/Smaller Stores

Store FulfillmentEndless Aisle

Page 10: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

The Problem? Planning Processes Haven’t Kept Pace

Fragmented demand silos result in missed signals and too many missed opportunities

Shotgun promotions and wedge assortments based on store size & volume are no longer sufficient

Plans are developed without accounting for supply chain capacities and constraints

Disjointed waterfall planning processes bound by seasons no longer keep pace with consumers

Page 11: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Hence, Many Are Struggling…

“Why are my forecasts always so far off?”

“My inventory turns are lethargic.”

“Who are my best customers and how do I figure out what they want?”

“I can’t react to market changes quickly enough.”

“Why are my plans never executed as they were written?”

“Why have my costs to serve really skyrocketed recently?”

“My stores are rarely, if ever, on time with planogram updates.”

“Why are my forecasts always so far off?”

“My inventory turns are lethargic.”

“Who are my best customers and how do I figure out what they want?”

“I can’t react to market changes quickly enough.”

“Why are my plans never executed as they were written?”

“Why have my costs to serve really skyrocketed recently?”

“My stores are rarely, if ever, on time with planogram updates.”

Page 12: JDA Retail Planning Suite - Anticipate, Align, Adapt

The JDA Solution

Page 13: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIALCopyright 2014 JDA Software Group, Inc. - CONFIDENTIALCopyright 2014 JDA Software Group, Inc. - CONFIDENTIALCopyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

To achieve even greater benefits, JDA has broken down barriers to deliver integrated, constraint-aware, cross-functional

plans throughout the merchandise lifecycle

Page 14: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Problems Solved:Demand Planning Silos

Time-Phased Demand ForecastingAdd “When” & “Why” to “How Many”

Consider All Demand SignalsIntegrate Pricing & Promotions

AFTER

Multiple Tools, Multiple ForecastsDecisions Made in SilosMissed Demand Signals

Forecasts Don’t Anticipate TimingUnderestimated Demand

BEFORE

Out of Stocks | Bad Experiences | Lost Sales Fewer Markdowns | Good Experiences | Fewer Out of Stocks• Reduced inventory by $27 million• Increased service levels for imported products• Decreased space requirements to save $475,000/year

Page 15: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Problems Solved:Demand Planning Silos

Time-Phased Demand ForecastingAdd “When” & “Why” to “How Many”

Consider All Demand SignalsIntegrate Pricing & Promotions

AFTER

Multiple Tools, Multiple ForecastsDecisions Made in SilosMissed Demand Signals

Forecasts Don’t Anticipate TimingUnderestimated Demand

BEFORE

Out of Stocks | Bad Experiences | Lost Sales Fewer Markdowns | Good Experiences | Fewer Out of Stocks

Page 16: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Problems Solved:Supply Chain Alignment

End-to-End Planning ProcessesFull Supply Chain Visibility

Continuous PlanningAnticipate Anomalies

AFTER

Assortments and Allocations in a SiloNo Visibility to Supply Chain Capacity

Fleet Can’t Handle Promo VolumeMissed Shipments

BEFORE

Out of Stocks | Missed Opportunities | Bad Experiences Stocked Shelves | Good Experiences | Higher Revenues

Page 17: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Problems Solved:Supply Chain Alignment

End-to-End Planning ProcessesFull Supply Chain Visibility

Continuous PlanningAnticipate Anomalies

AFTER

Assortments and Allocations in a SiloNo Visibility to Supply Chain Capacity

Fleet Can’t Handle Promo VolumeMissed Shipments

BEFORE

Out of Stocks | Missed Opportunities | Bad Experiences Stocked Shelves | Good Experiences | Higher Revenues

Page 18: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Problems Solved:Smarter Segmentation

BEFORE AFTER

Broad Customer SegmentsUnable to Assort by Segment

Wedge Assortments by Store VolumeMismatch w/Shopper Preferences

Embedded Analytics = Consumer Insights Assort to Narrow Segments

Extreme Localization of AssortmentsRelevant to Shopper Preferences

Bloated Promotions | Missed Opportunities | Eroded Margins Targeted Promotions | Good Experiences | Brand RelevanceOur inventory has not increased in the same proportion as our

sales. We attain higher service levels with less inventory.“

Page 19: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Problems Solved:Smarter Segmentation

BEFORE AFTER

Broad Customer SegmentsUnable to Assort by Segment

Wedge Assortments by Store VolumeMismatch w/Shopper Preferences

Embedded Analytics = Consumer Insights Assort to Narrow Segments

Extreme Localization of AssortmentsRelevant to Shopper Preferences

Bloated Promotions | Missed Opportunities | Eroded Margins Targeted Promotions | Good Experiences | Brand Relevance

Page 20: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Problems Solved:Planogram Execution

Planograms Integrated with Task EngineImmediate Communications

Chain-wide VisibilityMobile Tasks Improve Execution

AFTER

Floor Sets Determined in SilosUnreliable Communications

Limited VisibilitySporadic/Late Compliance

BEFORE

Wasted Space | Missed Opportunities | Bad Experiences More Opportunities | Good Experiences | Timely Compliance

By being able to put ~20% more hard parts into our stores, that directly translates into faster service to our customers.

“”

Page 21: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Problems Solved:Planogram Execution

Planograms Integrated with Task EngineImmediate Communications

Chain-wide VisibilityMobile Tasks Improve Execution

AFTER

Floor Sets Determined in SilosUnreliable Communications

Limited VisibilitySporadic/Late Compliance

BEFORE

Wasted Space | Missed Opportunities | Bad Experiences More Opportunities | Good Experiences | Timely Compliance

Page 22: JDA Retail Planning Suite - Anticipate, Align, Adapt

Why JDAOur Unique Selling Proposition

Page 23: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Continuous Lifecycle Planning Fueled by Leading Technology

Demand and Fulfillment

Enterprise Planning

Assortment Mgmt

Space Management

Allocation

Pricing & Promotions

BUILDINGBrand Equity

CAPTURINGMarket Share

GROWINGShare of Wallet

Page 24: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Intelligent, Adaptive Omni-Channel Planning

AnticipateShifting Consumer

Sentiments

Alignto Supply Chain Capacity

and Constraints

Adaptto Evolving Omni-Channel

Expectations

DRIVING HIGHERMaintained Margins

and GMROI

Page 25: JDA Retail Planning Suite - Anticipate, Align, Adapt

Copyright 2014 JDA Software Group, Inc. - CONFIDENTIAL

Guided by the Industry’s Most Experienced Professionals

RetailersImage courtesy: alpha

Years

1# Demand Forecasting

1# Enterprise Planning

1# Space Management

1# Allocation Management

Page 26: JDA Retail Planning Suite - Anticipate, Align, Adapt

JDA Retail Planning Suite Can Help You Anticipate, Align and Adapthttp://www.jda.com/solutions/retail-planning/

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