jayne pilot profile

Pilot Performance Resources Management Inc. Copyright ©

www.pilotims.com.

Jayne Pilot, CEA, EMS(LA), CPEA

President,

Pilot Performance Resources Management Inc.

Speaker, Author, Trainer, Consultant, Auditor

Environment, Health & Safety, Quality Management

1-905-792-3130

[email protected]

www.pilotims.com


www.pilotims.com.

Pilot Performance Resources

Management Inc. Since 1994

Management Systems

Training, Consulting, Auditing

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www.pilotims.com.

Business needs to have a framework in place to

manage their operations against the “Grey Tsunami” -

loss of key Managers to retirement.

To-day, business operates in a global marketplace.

The need for standardization of business operations is

important for its “business sustainability”.

Stakeholders want to invest with companies who manage their

risks and improvements for quality, environment, health &

safety and energy management. ISO requires companies to

identify and manage risks, setting up a business framework to

control, monitor, measure and improve business effectiveness

and efficiencies. Verification is done with internal and external

audits.

The way a business manages, impacts not only their business,

but investors, customers, suppliers, communities, country and

the international marketplace. Jayne Pilot

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www.pilotims.com.

Mission since 1994

Provide Services in Management System Make-overs improving business sustainability.

• Speaking engagements, Training, Consulting, Auditing in

Business Sustainability, Integrated Management Systems, Quality, Environment, Health & Safety, Auditing

• Assisting companies to improve the effectiveness and efficiency of management system operations.

• Lobbied Canadian Federal Government for 3 years for a Tax Incentive which would assist companies in sustaining their business operations through economic downtimes.


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Business

Sustainability

Improve

Management Systems


www.pilotims.com.

Criteria Management Systems to ISO Standards

and Auditing Guideline

Quality Environment Energy Health & Safety

Auditing 6

To Be Competitive in a

Global Value Chain

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Speaker

Air & Waste Management Conferences;

Canadian Environmental Auditing

Association, Conference Board of

Canada – NAFTA – Mexico, Globe,

International Disaster Forum; Clean

Tech, AESF Forums; Major Industrial

Accidents Council of Canada, Solid

Waste Expo, Mining Association,

Toronto Environmental Trade Show,

Clean Tech, Canadian Waste

Management, Responsible Care, EPIC,,

etc. Partial List

http://www.conference-board.org/

http://www.disasterforum.ca/about.html

http://www.awma.org/index.html

http://media.cleantech.com/

Topics

• Business Sustainability • Management Systems to

International Standards

• Integration of

Management Systems

• Auditing

– Quality

– Environment

– Energy

– Health & Safety

– Food Safety


www.pilotims.com.


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Leverage

Time, Resources, Knowledge

Automate

Management System Processes

For

Performance, Productivity

Profits

Budget 2012: Tax incentive for MS

overhaul proposed


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The federal finance department has heard a proposal that would add a

$25,000 tax incentive to its budget calculations? Photo: iStockphoto

The president and principal of Pilot

Performance Resource Management

Inc. in Brampton, Ont. has been

working with federal government

officials in Ottawa for three years to get

support for an incentive she thinks is

critical, especially to small and

medium-sized enterprises (SMEs), as

many key “boomer” managers retire

over the next five to 10 years.

Pilot’s Recommendations for

Tax Incentive


www.pilotims.com.

• As a consultant, trainer and auditor, she has observed that many

companies are missing structure and still operating with functional

silos that prevent information from flowing freely across the

organization where it could do the most strategic good.

• The program she proposes will encourage businesses to look at their

operations in terms of objectives and targets, implement planning and

identification of risks. Automating management systems will ensure

data and knowledge cross all functions and are not lost through

retirement attrition, and that tracking and controls are in place, with

verification through audits.

• Her proposal offers three options: implementing management systems

to international standards; supporting ongoing investment in a

recognized management system; or improving management systems

and/or traceability.


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Jayne Pilot, Author

ISO 9001:2008 Book

Guide to implementing and integrating quality management systems with Environment, Health & Safety, following Pilot’s Three Step Process, outlined with tools and a sample manual, published by Specialty Technical Publishers in 2002. Updated quarterly each year thereafter and now applicable to the new ISO 9001:2008 standard.

Sold over 2,000 copies to Government, Industry & individuals in

North America.


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ISO 9001 Book

2,000 Books Sold - client examples ABC Group, AKG of America, Inc., American Crystal Sugar, Biomerieux Inc, Bowater Maritimes Inc., Public Works, Canadian Corps, Abbott Laboratories, SNC Lavalin, Flexsys Chemicals, Quality Systems Assessment, Oxford Instruments, Zochem, Prairie Malt, City of Moncton, Halifax Shipyard, Ocean Steel, Branson De Mexico Sa De Cv, Nurcor Steel, Pratt & Whitney, Toledo, Baxter, House of Troy, Rockwell Scientific, Draper Valley Farms, Babcock, 3M Touch Systems, Reynolds, American Rubber Products, Master Food USA, John Deer, Eaton Aerospace, E & J Gallo Winery, Phoenix Gold International,

Columbia Forest Products, Dana Canada, Defense Systems Management, Eaton Aerospace Inc., Electro Prime Group The LLC, US Aluminum, Southern Research Institute, Abitibi, Hydro One, Husky Oil,

Electrolux Home Products, F & A Dairy Products, Federal Express Corporation, Fedex, Ferad Electronics Inc. Fiber Composites LLC, Fiberstars, Inc., Fromex SA DE CV, Graham Packaging, Grover Manufacturing Corp., Grupo Chamberlain, Haldor Topsoe Inc., Haltec Corp, Hamilton Sundstrand Aviation Services Inc., Health Canada Air Quality, Health Canada Environment Assessment, Health Canada Environmental, Health Canada Environmental Contaminants Bureau, Health Canada Health & Safety, Heico Repair Group, Honeywell Burdick & Jackson, Illinois Auto Electric Co., Industrial Accident Prevention Association, Industrias Hudson, S.A. de C.V., Infor, Infor Global Solutions, Interiores Aereos SA DE CV, International Finance Corporation, J&J Maintenance, John Thurston Machine Ltd., Kask Bros Ready Mix Div, Kerr Group Inc.,Kvaener Chemicals Inc, Lafarge Canada Inc., Linamar Corporation, Livingston & Haven, Master Flo Valve Inc., Mohawk Industries, Motores Reynosa, S.A. de C.V., International Finance Corporation (member of World Bank), Multi-Power Products Ltd., Mundet Hermetite Inc., National Office of the Workplace Hazardous, National Oilwell, Natus Medical Inc., Nnotek Power Coatings, Norsat International Inc.,Nunavut Tunngazik Inc., OYO Geospace Corp.,Partners In Plastic, Inc.,Pepsi Americas, Perfect Fit Glove Co. Inc., Pharmascience Inc., PI Components Corp., Pollard Banknote Limited Partnership, Pratt & Whitney Canada Inc., PRO MAC Manufacturing Ltd., Public Works & Government, RING Container Technologies, Salsbury Chemicals Inc. , San Antonio Water System, Sandia National Laboratories, Shellcast Foundries Inc., Sherrill Furniture Co., Spin Master .LTD., STARA ENSO, Stud Welding Associates, Surgical Specialties Corporation, Tarco Inc., Taylor Manufacturing Inc., Texlon Plastics Corp., TIAX LLC., Toledo Technologies Inc., Tulpehocken Spring Water, United Medical Enterprises, Van-rob Stampings Inc., Wabash National, Water Quality and Health Bureau, International Finance Corporation, ADM Milling, AMPAL INC., Atomsphere Annealing Inc., Brenntag Canada, Canfor Corporation, Carling Technologies, CASTECH, Centre for Health & Safety Innovation, Ditech Inc., Home and Park Motor Homes, Innotek Powder Coatings, Marwood Ltd., Mohawk Industries Inc., Baytech Plastics,AC Plastics, Shellcast Foundries Inc., Silocaf of New Orleans Inc., Tuboscope Pipeline Services, Tulpehocken Mountain Spring Water, UDT Sensors Inc., West Coast Foundry Inc


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Client Examples

http://www.bowater.com/index.shtml

http://www.deere.com/

http://www.pratt-whitney.com/vgn-ext-templating/v/index.jsp?vgnextoid=fa937b48ad2cb010VgnVCM1000000881000aRCRD

http://www.babcock.co.uk/index.cfm

http://www.eaton.com/EatonCom/index.htm

http://www.infor.com/

http://www.ifc.org/

http://www.pepsiamericas.com/

http://www.gallo.com/

http://www.iapa.ca/home/home.asp


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Author - Publications Book: ISO 9001

Publications:

• ISO Management Systems

Magazine

• Canadian Environmental Management Magazine

• Solid Waste Magazine

• Contact Canada

• Hazardous Waste Management

• Government Buyer

• Hospital News

• Mining

• Air & Waste

• Brampton Board of Trade

• Toronto Sun

• Hotel-Motel magazine in Canada

• Canadian Sanitary Maintenance Magazine

• Cleaning Management

http://www.hazmatmag.com/Issues/table_of_contents.asp?issue=04012008

http://www.solidwastemag.com/default.asp?WT.svl=Home_Logo

http://www.contactcanada.com/environment/

http://ads.ax2.ca/adclick.php?bannerid=14&zoneid=50&source=&dest=http://www.baumpub.com/rrcs/subscription/submission_form.php?pub=gb

http://www.hospitalnews.com/default.asp

http://www.baumpub.com/cep


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Jayne Pilot

Leader: Awards of Recognition

1. Canada Pakistan Business

Council – Professional of the Year

2. Top 100 Women in Canada

3. Outstanding Business – City of

Brampton Economic Development

& Board of Trade

4. Global Competitiveness

Canada Pakistan Business Council

Professional of the Year 2011


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Top 100 Women in Canada - 2004

A Demonstrated Industry Leader as a

Trainer, Speaker, Author, Lecturer, Facilitator & Auditor


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Outstanding Business

City of Brampton - Economic Development & Brampton

Board of Trade, 2006 & 2002.

Left - Mayor of Brampton, Susan Fennell; Middle - Jayne Pilot, President,

Pilot Performance Resources Management Inc. holding ISO 9001 book;

Right – Regional Councillor, Mr. John Sanderson &

Past President of Brampton Board of Trade.


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Business Women of Distinction

Global Competitiveness

Pinnacle Award


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Leader

Management Systems Implementation

To

International Standards


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Management System Implementation

Management System Make over to ISO

Developer of a Simple Process Approach • 1995 Pilot developed

“Three Step Process

– Identify, Insure, Improve”TM

for assisting organizations in

implementing management systems

to International Standards.

• Pilot spent ten years in development

of their training materials and five

of those years were directed to

e-learning.

ISO Magazine – April 2007


www.pilotims.com.

Three Step Process

for Management System Implementation

Performance, Productivity, Profits “Three Step Process”, assists businesses to successfully implement a management system framework to meet international standards.

Criteria provides an effective and efficient way to identify, manage and control risks tied to organization’s processes, products/services in environment, health & safety and quality, increasing Performance, Productivity, Profits.


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Leader

Auditor Certification


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Audits

• Management Systems to ISO

– Gap Analysis

– Internal Audits

– Third-Party for Self-declaration or Auditing

• Integrated Management Systems

• Quality – ISO 9001

• Environment – ISO 14001

• Energy – ISO 50001

• Health & Safety – OHSAS 18001

• Food Safety – ISO 22000

• Supplier/Corporate

• Electrical Safety Audits

• Ontario Electronic Stewardship – Reuse/Refurbishment 26


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Auditor Certification Development

Canada & USA

Development of Auditor:

training protocols, requirements, programs

– Past Director of the Canadian Environmental Auditing Association - CEAA, now known as Auditing Association of Canada – AAC. Pilot one of main individuals to write the requirements for the Body of Skills and Knowledge for Auditor Certification.

– Member of the Education Committee, for the Board of Environment, Health & Safety Auditing Certification – BEAC, assisted in the protocols for auditor certification in the United States.


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Auditor Certification Development

Canada & USA • Plenary Committee Member Canada for auditor certification.

• Canada Representative - NAFTA conference on ISO 14001.

• Initiated “Environmental Provisional Auditor Program”

• Assisted major Registrars in implementing auditor protocols &

training. Trainer - Lead auditor training.


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Leader: Training

International First

1. E-learning

2. Webinars

3. On-Site Training


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Management Systems Implementation

Core Training:

• Integrated Management Systems

• Quality Management - ISO 9001

• Environmental Management – ISO 14001

• Energy Management – ISO 50001

• Occupational Health & Safety - OHSAS 18001

• Emergency Management

• Food Safety – ISO 22000

• Internal & Lead Auditor - ISO 19011

Internal/Lead Auditor Training - ISO 19011 • Approved by: BEAC

Board of Environment, Health & Safety Certification

• Pre-requisite – Core Training

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Pilot Performance leads in

E-learning for ISO



E-Learning www.pilotims.com


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Participant Comments

“The course has assisted me in preparing our Environmental Audit Plan and identified training issues, areas for further development. The speaker was very knowledgeable about subject matter, and willing to answer questions.” Carolyn Baird, Auditor, City of Toronto

“Acquired knowledge in auditing, EMS, Program development and Policy development. Gained information to better implement the ISO 14001 in-house for the City.” U. Mader, Toronto Works

“Found Jayne Pilot to have great control and preparation in her training which brought all our key people to a common level of knowledge.” G. Richardson, NAV Canada

“Draws on experience, excellent overheads.” R. Cretain, DND-Department of National Defence

“Excellent program, it was able to keep my attention during the course, speaker made it interesting. I feel I have a much greater understanding.” D. Archibald, DND

“Encourages group interaction. Areas of interest were: Environmental Aspects, Policy Statement, Policy manual development, and aspects of ISO 14001 implementation.”

Naz Hoseim, Estee Lauder Cosmetics

“Good documentation and support, good sense of humor makes the information easier to absorb, professional and detailed delivery, the working examples are great for re-enforcing material.”

Rob Agostini, Environmental Committee, Hydro One Brampton


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Leader

Environmental

Waste Management


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Environmental Leader

President’s Club • Browning Ferris – BFI Waste

Management, Fortune 500 Company

• District Manager - Canada, Medical Waste

• Leader in international firsts for the environment:

• International Waste Disposal

• Diabetic Depot

• Pharmaceutical Disposal

• 30+ years in Environment, Health & Safety and Quality


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On average, each baby will use approximately

5,000 diapers from birth to potty training

By recycling diapers environmental savings….

3 trees

7,500 litres of water

Enough CO² to drive a car for one

year

And that’s just from ONE baby!

Management System Development

New Environmental Technology

Recycling Personal Care Products

TM


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Chair, Public Liaison Committee, since 1993

Waste to Energy Facility

Energy-from-waste facility in Peel

Region, Ontario, Canada.

Algonquin Power is a private

company contracted by the Region

of Peel, to handle municipal waste


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Environmental

Management

• Waste Management – Waste to Energy, Landfills, Recyclables, solid, liquid, medical waste

• Water Management

• Hazardous Materials – spills - chemicals

• Resources – Energy, Water, Raw Materials, Natural Gas

• Noise/Odour/Dust

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Leader

Facilities Management

- Government – Indian Affairs, Corrections

- Custodial Management – Education

Facilities – British Columbia

- Healthcare Facilities – Hospitals, Homecare

- Food & Beverage Industry.

- Janitorial

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Pilot’s Client

List

Government Registrars Oil

Utilities

Aerospace

Environment

Automotive

Manufacturing

Construction

Health Care Food

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http://www.2ontario.com/industry/mining.asp

http://www.2ontario.com/tourism/

http://www.2ontario.com/industry/aerospace.asp

http://www.2ontario.com/industry/environment.asp

http://www.2ontario.com/industry/automotive.asp

http://www.2ontario.com/industry/plastics.asp

http://www.2ontario.com/industry/chemicals.asp

http://www.2ontario.com/industry/food.asp

http://www.bsi-global.com/


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Bringing together

People, Processes & Technology

Management System Make-over TM

Jayne Pilot, CEA, EMS(LA), CPEA

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www.pilotims.com.

Pilot Performance Resources Management Inc.

P.O.Box 68584, 25 Great Lakes Drive,

Brampton Ontario, L6R OJ8

Tel:1-905-792-3130

Email: [email protected]

www.pilotims.com

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jayne pilot profile

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