james peters resume feb, 2016

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James A Peters Brussels, Belgium +44 04727 678273 +32 496 80 04 26 [email protected] LinkedIn: be.linkedin.com/in/jpetersucsbalum/ Qualifications Studied in three world-renowned universities Professional experience with working in a government ministry Strong background in luxury retail Former KPI Coach (retail) and trained in team development Adaptable and seasoned traveler with an affinity for learning new languages Capable researcher and completely motivated to gain further qualifications Strongly developed people skills and communication skills Education Master of Arts: International Conflict Analysis University of Kent, Canterbury, United Kingdom 2016 Master of Arts: European Studies and European Legal Studies Europa Kolleg, Universität Hamburg, Hamburg, Germany Emphasis in External Relations of the European Union 2014 Bachelor of Arts: Political Science University of California Santa Barbara, Santa Barbara, California Emphasis in International Relations; Minors in: German Studies, History 2013 Participation in German B2, 1 Course Hamburg Volkhochschule, Hamburg, Germany 2014 Career History & Accomplishments Brand Ambassador, Swarovski (Hamburg, Germany) Working languages: German and English Responsible for maintaining marketing and displays Sold the “Atelier” Swarovski line and the Watches Work in a high volume selling environment Intern, Ministry for Economy, Transportation and Innovation in the Department for International Economic Relations for the City of Hamburg. Working Languages: German and English Worked directly with Regional Experts and the Head of the Department to organize high profile political/business meetings and events Researched the role that TTIP will play in the 2014 European Elections and helped devised a pro-European Union message based on the benefits of TTIP Content and Language editor for speeches given by Senator Frank Horch 2014

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Page 1: James Peters Resume Feb, 2016

James A Peters

Brussels, Belgium

+44 04727 678273

+32 496 80 04 26

[email protected]

LinkedIn: be.linkedin.com/in/jpetersucsbalum/

Qualifications • Studied in three world-renowned universities

• Professional experience with working in a government ministry

• Strong background in luxury retail

• Former KPI Coach (retail) and trained in team development

• Adaptable and seasoned traveler with an affinity for learning new languages

• Capable researcher and completely motivated to gain further qualifications

• Strongly developed people skills and communication skills

Education

Master of Arts: International Conflict Analysis

University of Kent, Canterbury, United Kingdom

2016

Master of Arts: European Studies and European Legal Studies

Europa Kolleg, Universität Hamburg, Hamburg, Germany

Emphasis in External Relations of the European Union

2014

Bachelor of Arts: Political Science

University of California Santa Barbara, Santa Barbara, California

Emphasis in International Relations; Minors in: German Studies, History

2013

Participation in German B2, 1 Course

Hamburg Volkhochschule, Hamburg, Germany

2014

Career History & Accomplishments

Brand Ambassador, Swarovski (Hamburg, Germany)

Working languages: German and English

Responsible for maintaining marketing and displays

Sold the “Atelier” Swarovski line and the Watches

Work in a high volume selling environment

Intern, Ministry for Economy, Transportation and Innovation in the

Department for International Economic Relations for the City of Hamburg.

• Working Languages: German and English

• Worked directly with Regional Experts and the Head of the Department to organize high profile political/business meetings and events

• Researched the role that TTIP will play in the 2014 European Elections and

helped devised a pro-European Union message based on the benefits of TTIP

• Content and Language editor for speeches given by Senator Frank Horch

2014

Page 2: James Peters Resume Feb, 2016

• Authored business plan summaries and economic project summaries for the

Senator and Regional Experts

• Coordinated arrangements for the annual bilateral German-Brazilian trade talks

• Analyzed port and economic development in Taiwan and Hong Kong

Brand Ambassador, Swarovski (Santa Barbara, California)

• KPI Coach, responsible for raising team performance levels

• Recruited to help open new flagship store in Santa Barbara

• Envisioned and chaired an entire spring campaign aimed at bringing in bridal business whilst strongly boosting KPIs and partnering with other boutiques

• Aligned with the Store Manager to foster and coach a new team of associates

• Consistently outperformed sales goals and continuously exceeded expectations

• Coached and empowered other associates to raise overall store performance

• Partnered and networked with other Swarovski boutiques to fully maximize

efficiency and achieve wholesome luxury-standard customer satisfaction

• Analyzed databases to orchestrate action plans to boost sales volume

2012-2013

Sales Associate, Bath and Body Works

• Serviced a highly international global customer base

• Responsible for keeping track of ever-changing, complex promotions and being

able to simplify the information to a point for customers

• Furthered team strategies using intra-personal selling to enhance sales whilst

maintaining a global standard for customer satisfaction

• Consulted clients to advise them on their personal needs and desires

• Partnered with the Managerial team to mentor new team members

2010-2013

Senior Sales Associate, Nine West

• Recruited to be a Part-Time Manager

• KPI Coach

• Counseled clients in fashion trends and personal needs

• Enforced company policies whilst empowering my associates

• Surpassed all personal sales goals and mentored other team members in their

weak sales areas so that the store would increase in overall performance

• Networked with other boutiques to assess customer trends and market needs

• Headed a campaign for selling new products via creating an incentive system

for the employees that would reward them based on specialized sales increases

2011-2012

Skills

• Languages: English, German (B2/C1), Dutch (A1), Basic French

• Familiar with JSTOR and other key research databases

• Affinity for living in new places and picking up new languages

• Very strong interpersonal skills developed via 3 years of retail experience in a tourist throughway

• Worked during the Spring/Summer season in Hamburg in a tourist retail environment

• Very strong conflict management skills

• Effective at planning and time management to coordinate a team towards a long term goal

• Advanced command of Microsoft Office

• Cost-effective and creative event coordination experience

Page 3: James Peters Resume Feb, 2016