jacqui malpass

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Jacqui Malpass Services

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Page 1: Jacqui Malpass

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What can I help you with?

Page 2: Jacqui Malpass

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Introduction to ignite

The ignite programme provides you with the tools, skills & knowledge, to enable you to work with the customers that you want to, make more profitable sales and deliver great value. Where your people are motivated and inspired to communicate your key messages.

Where are we Brand refresh

Order creation process

Customer relationship

management Tactical planning

Coaching & training

Page 3: Jacqui Malpass

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ignite

Where are we Brand refresh Order

Creation

Customer relationship

management

Tactical planning

Coaching & training

Wh

ere

are

we

SWOT

PEST

5 FORCES

Competition

Bra

nd

re

fres

h

Upgrade

Re new

Sales toolkit

• Proposal

• Presentation

• Website

Brand messages

PR

Ord

er C

reat

ion

New business opportunity profile

Process walk through

Lean it up

Lead generation plan

Visual order management

CR

M

System selection

System review

Implementation

Hand holding

Getting the most from your system

Motivating users

Reporting

Tac

tica

l pla

nn

ing

Ideal marketing mix

Campaign planning

Direct mail / email

Social Media

Telemarketing

PR

Co

ach

ing

& T

rain

ing

121 coaching

Workshops

Page 4: Jacqui Malpass

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Review

Before you embark on any project you should start with a review. How else can you determine where you are going or what you need?

Who are we?

Where are we?

Where are we going?

How do we get there?

How will we know?

Wh

o a

re w

e

Vision

Purpose

Values

Culture

Brand Wh

ere

are

we

SWOT

PEST

5 FORCES

Competition

Wh

ere

are

we

go

ing

Markets

New business opportunity profile

Market penetration

Market development

New product development

Diversification

Ho

w t

o g

et

ther

e

People

Customers

Finding

Attracting

Keeping

Ho

w w

ill w

e kn

ow

KPI

Evaluation

Control

Page 5: Jacqui Malpass

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Develop

Communicating who you are

Building your sales toolkit

Creating robust processes underpinned by the right technology

Choosing the right partners

How do we express who we are

How do we show that

we can

How can we be more effective

What systems can support us

Co

mm

un

icat

ion

Language

Brand

Sal

es t

oo

l kit

Online

Proposal

Collateral

Presentation

Case studies

PR

Pro

cess

New business opportunity profile

Lead generation

Lead conversion

Order creation Te

chn

olo

gy CRM

E-marketing

Social Media

Page 6: Jacqui Malpass

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Partners

Brand refresh – Creating Media

PR – MandM Communications

Telemarketing – Pete Sturgess Consultancy

Web Development – Core / 3rd Stage

Business Mastermind Groups – The Growth Circle

Marketing and PR Training – MandM Communications

Page 7: Jacqui Malpass

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Grow

People are your most valuable resource. Developing your people does not just improve their personal effectiveness – it can improve the performance of your organisation as a whole.

Who are you What gets you going

How can you be more

effective

What skills do you need

MP

I-Te

st

Communication

Language

Behaviour Peo

ple

Engagement

Motivation

Performance

Passion Co

ach

ing

Listening

Goals

Action plans

Support Trai

nin

g

Communications

Assertiveness

Coaching

Page 8: Jacqui Malpass

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Frequently asked questions

Do we have to take all 3 areas of the programme? Review can be taken in isolation as you can use this information to build a change

programme yourselves

Develop works in partnership with review

Grow can be undertaken in isolation

How long does review take? Typically 3-4 weeks, however if you are committed and have the time then we can

shorten the process to 2-3 weeks

How long is the programme? 3 months (or longer) depending upon what is uncovered and what you need to do

We want to employ a marketing assistant how can you help I can help you to choose the right person and then support them in their first few

months in whatever way we deem is the right way

What happens after 3 months The Ignite programme is designed to teach you how to fish, so that you can take control

of your sales and marketing, however you can continue the programme as long as is necessary, the objective is to get you into a position where you are in control

Page 9: Jacqui Malpass

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What else?

Page 10: Jacqui Malpass

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Team building and effective communications through journaling and creative writing

A journaling and creative writing workshop will:- Enhance your workforce’s ability to deal with change and uncertainty

Provide life-long tools which will enable well-being, improve performance and productivity

Build teams and improve communications

Reduce resources lost to absence, stress and staff turnover

Benefits:- Breaks down barriers

Builds relationships

Improves communication

Raises awareness of self and others

Improves morale

Reduces job stress

Increases creativity

With absenteeism and stress-related illness at record highs, the health and morale boosting value of fun, creativity and self awareness at work shouldn’t be underestimated.

Page 11: Jacqui Malpass

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Accende

accende is a coaching, training and leadership consultancy that works with businesses, education & training providers, and public sector organisations to develop their people via MPI@Work development programmes.

www.accende.co.uk

Now recruiting associates

Page 12: Jacqui Malpass

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MPI@Work

The meta-cognitive pattern indicator (MPI) is a diagnostic instrument for assessing how individuals think and learn. We all run patterns in the way we think and behave; we have become so

used to thinking and behaving in particular ways that we don’t usually think about them consciously. Being able to ‘think about our thinking’ means we can assess how our patterns of thinking influence our behaviour.

Page 13: Jacqui Malpass

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Why Me?

Motivation, inspiration, energy, enthusiasm, reliability, focus, drive, spirit, desire to do a great job for you, with you!

Page 14: Jacqui Malpass

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What can I bring to your organisation?

A practical approach, as one who has always got her ‘hands dirty’, not only can I offer advice/strategy, I can actually do it

Playing Devil’s Advocate to ensure that all options have been considered

Someone else to bounce ideas off / sounding board

On-going support. I am available at almost any time (though I do need to sleep sometimes)

Experience with a wide range of businesses and types of people Trainer for over 30 years

Sales and marketing for over 20 years

Coaching for over 5 years

Passion. I always endeavour to over deliver and have great pride in my work

Fun. If you can't enjoy yourself - what's the point?