jack tells you about the welsh ambulance service · you about the welsh ambulance service . welsh...

Welsh Ambulance Service

Jack tells you about the Welsh Ambulance Service


Hi, my name is Jack!

I work as a emergency medical technician for the

ambulance service.

My job is to help the paramedic and drive patients to

hospital in the ambulance.


I work with Kim. She is a paramedic. Kim had extra training, so she can help people who are very ill.

We work together as a crew on the ambulance.

If we have to go to an emergency, we turn on the

flashing blue lights and siren (that makes a lot of noise)

so we can get past the traffic safely and get to the

patient quickly.


Calling for an ambulance

If you or someone you know is sick or hurt, do you know how to call an ambulance?

It is very important that everyone knows how to call an

ambulance BUT ONLY IN AN EMERGENCY!!!

You can call this number from any phone any time day or night. It won’t cost you

any money.

DIAL 999


What happens when you call 999? When you call 999 you will speak to an operator who will ask you ‘which service do you want?’

If you need urgent medical help

They will put you through to a call taker at the ambulance control centre

who will ask you some questions (which you will see over the page) to find out

what the problem is so they can send the right people to help you. If the

problem isn’t urgent, you may speak to a nurse on the phone who

will help you.

If you don’t understand a question, tell the call taker

so they can explain what they mean.

Say ambulance


What is the address of the emergency? If the emergency is at home, tell the call taker where you live. If it’s not at home, try and look for a street name or building to tell them where you are

Can you verify the telephone number you are calling from? If the emergency is at home, tell them your home telephone number. If it’s not at home give the number where you are calling from or your mobile number.

What’s the problem? Tell me exactly what’s happened? Tell them who you are calling about and what has happened

Are you with the patient now? Tell them if you are next to the person who is sick/hurt or where they are.

How old is he or she?

I’m at Rose

Park.

My friend Tom has

fallen out of a tree,

hurt his arm and

his eyes are

closed.

He’s 10

years old.

My phone

number is

09876 123456.

Yes I am

Welsh Ambulance Services NHS Trust

4. Are you with the patient now?

5. How old is he/she?

6. Is he/she awake?

7. Is he or she breathing?

The person may ask you some other questions. Try and answer them as best you can The person will listen to what you say and then decide if you need an ambulance

is

Is he or she breathing? Can you see their chest moving up and down?

The call taker at the control centre will then call the ambulance crew and

tell them what has happened or they can send the information to the

computer that’s on the ambulance .

If it is an emergency, an ambulance crew will come to help you as quickly as

they can. This should only take a few minutes.

Can you hear air coming out of their mouth if you put your ear next to their mouth?

Is he or she awake? Tell them if the person’s eyes are open and if they can talk to you?


Tom’s Accident When Kim and I arrive we examine Tom’s injured arm

and look to see if he hurt anything else. We use the

equipment from our ambulance to make him feel

better.

On the way to hospital Kim asks Tom some questions such as: What is his full name? How old is he? Where does he live?

She writes all his answers down on a form which she will give to the nurses and doctors at the

hospital to help them decide how to make Tom better.


Tom goes to hospital We take Tom to the nearest hospital emergency

department.

At the hospital, Kim meets a nurse called Ben. Kim tells

him all about how Tom hurt himself and what injuries he

has. Ben will now look after Tom to make sure he gets

the right treatment.

If you ever need to go to hospital and are not happy

about the service you get, then tell a responsible adult

who can help to try and put things right.


Caring for you If you or someone else calls for an

ambulance, a paramedic may get to you

in a fast car known as a Rapid Response

Vehicle depending on what has happened

and where you are.

Our staff will examine you and decide if

you need to go to hospital.

They may say that you need to visit your

doctor instead or be treated at home.


Goodbye

I hope that you have learned lots

about the ambulance service and what

we do.

To learn more about the different

words we use in the ambulance

service, turn over the page.

Bye for now Jack


This means... Emergency Medical Technician –This is the person that helps the paramedic and drives patients to hospital in the

ambulance

Patients– Someone who is looked after and gets treatment from a paramedic, doctor or nurse

Paramedic – Is the person that works on the ambulance and helps people who are very sick or injured

Ambulance crew – These are the people that work together on the ambulance

Call taker – The person who speaks to you when you dial 999

Control centre – This is where call takers work and answer all phone calls including emergencies

Nurse – A person who can help you if you are feeling sick or hurt

Emergency – When someone is very sick or injured and needs help straight away

Examine – To look at someone to see what is wrong

Injured – When someone has hurt themselves

Equipment – Things which an ambulance crew might use to see what is wrong and make you feel better

Emergency Department – A place in the hospital you go to if you’ve had an accident, have hurt yourself and needs

help straight away

Treatment – Helps you get better. This could be giving you medicine or putting a bandage on

Rapid Response vehicle (RRV) –A fast car that may get to you first to help you while the ambulance is on it’s way

Hospital – A place where doctors and nurses work and help people get better who are sick/injured

Gwasanaethau Ambiwlans Cymru

Mae Jac yn son am Wasanaeth Ambiwlans Cymru

Gwasanaethau Ambiwlans Cymru

S’mai, fy enw i ydy Jac!

Dwi’n gweithio fel technegydd meddygol brys i’r

gwasanaeth ambiwlans.

Fy ngwaith i ydy helpu’r parafeddyg a mynd â chleifion

i’r ysbyty mewn ambiwlans.

Gwasanaeth Ambiwlans Cymru

Dwi’n gweithio hefo Kim. Mae hi’n barafeddyg. Mae Kim wedi derbyn hyfforddiant ychwanegol, felly gall hi helpu pobl sy’n sâl iawn.

De ni’n gweithio gyda’n gilydd fel criw ar yr ambiwlans.

Os yden ni’n gorfod mynd i argyfwng, rydym yn troi’r

golau glas a’r seiren ymlaen (mae’n gwneud swn mawr) er

mwyn gallu mynd heibio’r traffig yn ddiogel a chyrraedd

y claf yn gyflym.


Ffonio am Ambiwlans

Os wyt ti neu rhywun wyt ti’n ei adnabod yn sâl neu wedi brifo, wyt ti’n gwybod sut i ffonio am ambiwlans?

Mae’n bwysig iawn fod pawb yn gwybod sut i ffonio

am ambiwlans OND MEWN ARGYFWNG YN UNIG!!!

Gelli ffonio’r rhif hwn o unrhyw ffôn, unrhyw adeg o’r dydd neu’r nos. Ni fydd yn

costio dim byd.

DEIALU 999


Beth sy’n digwydd pan fyddi di’n ffonio 999? Pan fyddi di’n ffonio 999 byddi di’n siarad hefo rywun fydd yn gofyn ‘pa wasanaeth wyt ti ei

angen?’ Os wyt ti angen cymorth meddygol brys

Bydd yn dy gysylltu â rhywun sy’n derbyn galwadau yn y ganolfan rheoli

ambiwlans a fydd yn gofyn cwestiynau (sydd ar y dudalen nesaf)

er mwyn gwybod beth yw’r broblem fel y gallant anfon y bobl iawn i dy helpu.

Os nad yw’r broblem yn argyfwng, mae’n bosibl y byddi di’n siarad gyda nyrs ar

y ffôn fydd yn dy helpu.

Os nad wyt ti’n deall cwestiwn, dwed wrth y person sy’n derbyn galwadau fel y

gall egluro beth mae’n ei olygu.

Dwed ambiwlans


Beth yw cyfeiriad yr argyfwng? Os yw’r argyfwng yn y cartref, dwed ble’r wyt ti’n byw. Os nad yn y cartref, ceisia edrych am enw stryd neu adeilad i ddweud ble’r wyt ti.

Elli di ddweud y rhif ffôn o ble’r wyt ti’n ffonio? Os yw’r argyfwng yn dy gartref, rho rif ffôn y cartref. Os nad yw yn dy gartref, rho’r rhif o ble’r wyt ti’n ffonio.

Beth yw’r broblem? Dwed yn union beth ddigwyddodd. Dwed am bwy yr wyt ti’n ffonio a beth ddigwyddodd.

Wyt ti hefo’r claf nawr? Dwed os wyt ti hefo’r person sy’n sâl/wedi brifo neu ble maen nhw

Beth ydy ei oedran?

Dwi’n Parc

Rhosyn.

Mae fy ffrind Tom

wedi cael codwm

oddi ar goeden,

wedi anafu ei

fraich ac mae ei

lygaid wedi cau.

Mae’n

10 oed.

Fy rhif ffôn

ydy 09876

123456.

Ydw.


4. Are you with the patient now?

5. How old is he/she?

6. Is he/she awake?

7. Is he or she breathing?

The person may ask you some other questions. Try and answer them as best you can The person will listen to what you say and then decide if you need an ambulance

is

Ydy ef neu hi’n anadlu? Wyt ti’n gallu gweld ei frest yn symud i fyny ac i lawr?

Bydd y person sy’n derbyn yr alwad yn galw am griw ambiwlans ac yn dweud

beth ddigwyddodd neu gall anfon yr wybodaeth i gyfrifiadur ar yr ambiwlans.

Os yw’n argyfwng, bydd criw ambiwlans yn dod i helpu gynted ag y gallant.

Dylai hyn ond cymryd ychydig funudau.

Wyt ti’n gallu clywed aer yn dod allan o’i geg pan wyt yn rhoi dy glust ger ei geg?

Ydy ef/hi yn effro? Dwed os ydy llygaid y person yn agored ac os yw’n gallu siarad hefo ti.


Damwain Tom Pan fydd Kim a mi yn cyrraedd, byddwn yn archwilio’r

fraich sydd wedi’i hanafu gan Tom ac yn edrych i weld

a yw wedi anafu rhywle arall. Rydym yn defnyddio’r

offer o’r ambiwlans i wneud iddo deimlo’n well.

Ar y ffordd i’r ysbyty, mae Kim yn gofyn cwestiynau i Tom fel: Beth yw ei enw llawn? Beth yw ei oedran? Ble mae’n byw?

Mae hi’n ysgrifennu ei atebion i gyd ar ffurflen a bydd yn ei rhoi i’r nyrsys a’r meddygon yn yr

ysbyty i’w helpu i benderfynu sut i wneud Tom yn well.


Mae Tom yn mynd i’r ysbyty Rydym yn mynd â Tom i adran damwain ac argyfwng yn yr

ysbyty agosaf.

Yn yr ysbyty, mae Kim yn cyfarfod nyrs o’r enw Ben. Mae

Kim yn egluro sut mae Tom wedi anafu ei hun a pha

anafiadau sydd ganddo. Bydd Ben yn gofalu am Tom nawr

er mwyn sicrhau ei fod yn cael y driniaeth iawn.

Os wyt ti angen mynd i’r ysbyty a ddim yn hapus gyda’r

gwasanaeth, yna dwed wrth oedolyn cyfrifol a all dy

helpu a cheisio gwneud pethau’n iawn.


Gofalu amdanat ti Os wyt ti neu rhywun arall yn ffonio am

ambiwlans, efallai y bydd parafeddyg yn

cyrraedd mewn car cyflym a elwir yn

Gerbyd Ymateb Cyflym, yn dibynnu beth

sydd wedi digwydd a ble’r wyt ti.

Bydd ein staff yn dy archwilio di ac yn

penderfynu os wyt ti angen mynd i’r

ysbyty.

Efallai y bydd yn dweud dy fod angen

ymweld â’r meddyg neu angen triniaeth

gartref.


Hwyl fawr

Gobeithio dy fod wedi dysgu llawer am

y gwasanaeth ambiwlans a’r hyn rydym

yn ei wneud.

Er mwyn dysgu mwy am y gwahanol

eiriau a ddefnyddir yn y gwasanaeth

ambiwlans, gelli droi’r dudalen.

Hwyl am y tro Jac


Mae hyn yn golygu... Adran Argyfwng – Rhywle yn yr ysbyty ble’r wyt yn mynd os wyt wedi cael damwain, wedi cael niwed ac angen cymorth

ar unwaith

Anaf – Pan fydd rhywun wedi cael niwed

Argyfwng – Pan fydd rhywun yn sâl iawn neu wedi cael niwed ac angen help ar unwaith

Archwiliad – Edrych ar rhywun i weld beth sy’n bod arnynt

Canolfan Reoli – Dyma ble mae’r person sy’n derbyn galwadau yn gweithio ac yn ateb pob galwad ffôn gan gynnwys

galwadau brys

Cerbyd Ymateb Cyflym (RRV) –Car cyflym fydd efallai’n cyrraedd gyntaf i helpu tra mae’r ambiwlans ar y ffordd

Cleifion– Rhywun sy’n derbyn gofal a thriniaeth gan barafeddyg, meddyg neu nyrs

Criw Ambiwlans – Dyma’r bobl sy’n gweithio gyda’i gilydd ar yr ambiwlans

Nyrs – Person sy’n gallu helpu os wyt ti’n teimlo’n sâl neu wedi cael niwed

Offer – Pethau y gall criw ambiwlans ddefnyddio i weld beth sydd o’i le a gwneud iti deimlo’n well

Parafeddyg – Y person sy’n gweithio ar yr ambiwlans ac sy’n helpu pobl sy’n sâl iawn neu wedi cael anaf

Person sy’n derbyn galwadau – Y person sy’n siarad hefo ti pan fyddi di’n deialu 999

Technegydd Meddygol Brys –Dyma’r person sy’n helpu’r parafeddyg ac sy’n cludo cleifion i’r ysbyty mewn ambiwlans

Triniaeth – Help iti wella. Gall hyn gynnwys rhoi meddyginiaeth neu roi rhwymyn arnat

Ysbyty – Ble mae meddygon a nyrsys yn gweithio ac yn helpu pobl sy’n sâl/wedi cael niwed i wella

jack tells you about the welsh ambulance service · you about the welsh ambulance service . welsh...

Documents