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  • Visit link.jwu.edu > jobs & internships >build your resume for additional resources

    2013 - 2014 Experiential Education & Career Services

    Sample MBA Resumes - Preparation Guidelines - Checklists

  • You will learn how to turn your CV into a U.S. standard resume.

    There are two types of U.S. resumes: experienced based and skills based. Refer to the diagram below for an outline of what these two types of resumes should include and how they are organized.

    An International CV almost always includes information that by U.S. standards would be illegal for a potential employer to ask a candidate. For example, photographs, marital status, religion, race and any other personal data are excluded from a U.S. resume.

    Visit http://careertools.jwu.edu to start creating one of these resume styles. The resume builder tool will format your resume for you.

    NAME

    OBJECTIVE OR PROFESSIONAL PROFILE

    SUMMARY OF SKILLS

    EDUCATION

    EXPERIENCE

    COMPANY/POSITION/DATE/LOCATION/BULLET STATEMENTS

    OPTIONAL CATEGORY

    NAME

    OBJECTIVE

    SUMMARY OF SKILLS

    EDUCATION

    EXPERIENCE

    3 SKILLS SETS/BULLET STATEMENTS

    OPTIONAL CATEGORY

  • CONTACT INFO Name should be the biggest thing on your resume Full Address (PO Box or lack of address looks suspicious) Phone Number with area code (just your cell phone and make sure your voice message is professional) Email (make it professional, not [email protected]) If you have your own blog or website add it if its relevant to the position you are applying for

    PROFESSIONAL OBJECTIVEThis is an optional section which can clarify the purpose of your resume the type of position you want and skills you canoffer.Ifyoudecidetoincludeanobjectivemakeitshortwiththecompanyandspecificpositioninmind.Employersare listening to radio WIFM (Whats In It For Me) and their only interest is the value you can bring to their company.

    HIGHLIGHTS OF QUALIFICATIONSCanbecomparedtoanexecutivesummary.Thisisoneofthefirstsectionsanemployerwillread.Considerincluding3to4bulletstatementsonanyofthefollowing:technical,languageskills,certificationsandanexample of a strength you have that would meet employer needs.

    EDUCATION School Name, City, State Degree Earned, Major, Graduation Year Concentration GPA (if above 3.0) and Honors If appropriate, a list of relevant classes and projects

    If youre like most MBA students, and new graduates, you dont have extensive work experience, so education is your strongest feature. Unless you have extensive summer or part-time work, lead with this section. MBA students should not list high school.

    WORK EXPERIENCE Company, City, State (start month/year to end /month/year) Title BulletsBULLET STATEMENTSThis is where you showcase your accomplishments. Focus on the results you achieved and how you got them. Dont re-writeyourjobdescriptions-bebriefandtothepoint.Youwantthefirstfewwordsofeachbullettobeactionandresults oriented. One way to tackle bullets is to ask yourself the questions who, what, when, why and how.Start with your most recent job and provide 3-4 primary duties highlighting your most important achievements. This is where you bring out the numbers ($, %, #), use action verbs and make it memorable. Use these helpful questions to guide you: What was the situation or challenge presented to you? What was the goal you worked on? How big was the project? Who was involved? How many people did you supervise? How much ahead of deadline or under budget? Whatwerethespecificactionsyoutooktoreachthegoalorcompletetheproject? How often or when did you perform this task or responsibility?

    OTHER CATEGORIES (can be called Other Accomplishments, Activities & Interests or Honors & Associations) Heres the place on your resume to detail these accomplishments. Like the Education section, this section can re-ally enhance your resume by highlighting alternative experiences that are valuable in the workplace. Include honors, awards, projects, professional memberships, volunteer work, and military service. Name of organization Your role and activities (e.g. award name, skills gained, or leadership positions held) Date (month/year)

    Always keep in mind that every resume has a purpose, everything on your resume supports that purpose, and theitemsthatbestsupportyourpurposecomefirst.Thismeansyouneedtotargetyourresumeeverytimeyou apply for a job. Use this checklist to build your resume or strengthen the ones you already have.

  • MARKETING-SKILLS BASED

    RESUME STYLES

    PROFESSIONAL OBJECTIVE

    HIGHLIGHTS OF QUALIFICATIONS

    EDUCATION

    How long should your resume be? The rule of thumb is that your resume should be only one page and focus on employer needs. Your document should be error free and reader friendly. A CV by comparison can be several pages and is usually used in the U.S. only for research and academic positions.

    A Skills Basedresumeisoneofthemostflexibleformatsin terms of suitability. It is well suited for students who have little or no work experience, as well as someone who has had several positions which do not relate to his/her current objective. Advantage of this type of resume is that you can highlight experiences from school or work, as theyrelatetothespecificrequirementsofthepositionyou are applying for.

    A Skills Based resume allows you to: Focus on skills rather than employment Include courses and topics studied, case studies and projects Include relevant volunteer work

    An Experience Based resume is an excellent choice for someone who has had 3-5 years of solid work or volunteer experience which relates to his/her current career objective, and shows that the candidate has progressed in the chosen careertrack.AHighlightsofQualificationssectioncanbetied together with the individuals work experience to add more depth.

    Purpose of Experience Based resumes: Heavily rely on work experience Push MBA degree as it is the most recent accomplishment Great option for individual with experience who is looking for advancement Emphasizes accomplishments in numbers, percentages and trans-

    ferable skills

    NOTE: Steer clear of an Experience Based resume if you are changing careers, or have little or no work experience

    Your personal objective should tell the reader in one short sentence what you are looking for and your main strengths. The objective sets the tone for the reader; he/she does not have to guess what position you are applying for. It is especially helpful for Human Resource Professionals to be guided by an objective since they often only

    screen the resume in order to forward it to the right manager/ department.

    EXAMPLES:

    Highly motivated MBA student looking for an internship in financialmanagementintheBostonareawithafocusonanalytical,financialandleadershipskills.

    MBA candidate with proven leadership skills seeking amanagement trainee program in an established engineering firm.

    Hospitality professionalwith five years of hotel experienceseeking an opportunity to intern in the marketing departmentofamajorhotelchain.

    Other heading options for this category:

    QualificationsSummaryProfessional SummaryProfessional Summary of Skills & Accomplishments

    Highlights should be expressed in bullet form. These bullets are short and focus on your personal traits and accomplishments.

    EXAMPLES: 3+ years of experience within the [xxx] industry Finance oriented, highly analytical; strong business

    acumen Results focused, proven ability to achieve desired

    outcomes 2+ years of international work experience Bilingual in English and Mandarin, conversational Japanese,

    basic German

    The education section of your resume should be listed chronologically, from your most recent experience to your first.Thisruleholdstrueforanystyleresume.Excludehighschool.

    THE FORMAT FOR THIS SECTION INCLUDES:

    Name of the school attended and the city and state in which the school is located

    Type of degree, name of program/major, and graduation year. If you are currently working on a degree, the term Candidate should be used

    Concentrations should be listed directly below the degree, or on the same line as the degree

    Honors, GPA (optional). You may choose to create an additional section for honors and awards. See the Optional Categories section. If you choose to state your GPA, it must be at least a 3.0 or higher.

  • RELEVANT COURSE WORK

    EMPLOYMENT

    BULLET STATEMENT EXAMPLES

    HONORS, AWARDS, CERTIFICATIONS, ORGANIZATIONS AND VOLUNTEER WORK

    EXAMPLE:

    Johnson & Wales University Providence, RI MBA in Global Business LeadershipCandidate, 05/14Concentration: Organizational Leadership GPA 3.9/4.0

    American University Washington, DC B.S. Business Administration Degree, 05/13 GPA 3.7/4.0, Cum Laude

    Note the consistency of how the information is presented; most recent degree first, the use ofcandidate for thecurrent degree, and the use of the term Cum Laude (Latin) meaning With Honors.

    (Optional Category)

    Other heading options for this category: Summary of Skills Areas of Knowledge Areas of Study Relevant Concepts & Knowledge Areas of Expertise

    This section should be bulleted, indented by tabs, or sectioned into columns (like this page.) Normally you would list this section after Education, or after Highlights of Qualifications.Thissectionshouldbeinalphabeticalorder,or you should use sub headings. List either your completed courses by name, or list concepts you have studied or worked with.

    EXAMPLE 1:AREAS OF EXPERTISEAccounts Payable Accounts ReceivableAuditing Cash ControlFinancial Statements General Ledger Inventory Audits Invoicing/Client Billing

    EXAMPLE 2:AREAS OF STUDYManagement MarketingBudgeting Brand Marketing Competition Analysis Market Segmentation Leading Change SWOT Analysis Mentoring & Leadership Creativity

    Employment should list job title, name of employer, location and time you worked there. The job title could be listed above, or below the organization name.

    EXAMPLE:KTLA-WB, Hollywood, CA Jun Sep 2013Production Assistant Intern

    You should always list the titles below if you have held more than one position with the same employer. The time listed should reflecttheentiretimeyouworkedfortheemployer,notthetimefor each position.

    EXAMPLE:The Hotel, Miami, FL 05/13 03/14AssistantFrontOfficeManager [list bullets below for this position]

    Management Trainee [list bullets below for this position]

    If you are listing employers from other countries, or employer names that are not well-known, consider adding a short description of the organization.The description may be in a smaller font than the regular font for this section. Consider adding the companys website (see example below).

    Tesco PLC., Islington, UK 08/1206/13(3rd largest grocery store chain worldwide, www.tesco.com)

    Bullet statements should be results oriented and create a clear picture of what you did in the readers mind. By usingquantifierssuch as4000 readers and25 clients, andqualifiers such aspress packets and multimedia presentations you can more effectively showcase your strengths.

    Assisted in writing, organizing and distributing press packets and new releases for approximately 4,000 readers

    Produced multimedia presentations for over 25 clients per year

    (Optional Category)

    This miscellaneous category should be labeled depending on what you will include in it. If you list only Certifications, then you should call it Certifications andnothing else. Make sure that you do not list hobbies. This category is always listed last on your resume.

    ServSafeCertifiedNationalRestaurant Association, 05/13 Recipient of the Presidents Trophy, awarded by

    Johnson & Wales University, May 2013 Society of Human Resources Management (SHRM), Mem-

    ber 09/12-present Toastmasters International, Student Chapter Member 09/12 present, Chapter President 07/12-06/13

    Format:

    [Name or award/certification/], awarded by [name oforganization and location, if appropriate],date

    [Name of organization], Member [dates], [titles held] [dates]

  • MARKETING-SKILLS BASEDDawn Chang100 Main Street, Orlando, FL 32411

    Phone: (401) 598-1000 E-mail: [email protected] PROFILEMarketing professional with marketing, editing and PR experience, and an MBA, seeking to obtain a marketing manager position in a major corporation in the greater Orlando area. Creativemarketingprofessionalwithsignificantexperienceinpublicrelationswriting,communications,andmediarelations Results-driven achiever and effective team leader with exceptional interpersonal skills Exceptionally motivated self-starter and creative problem-solver who works hard and loves a challenge Bilingual in English and Spanish

    EDUCATIONJohnson & Wales University Providence, RI M.B.A. Global Business Leadership Degree, 05/14

    University of Central Florida Orlando, FL B.S. Business Administration & Marketing Degree, 06/08

    HIGHLIGHTS OF PROFESSIONAL SKILLS & ACCOMPLISHMENTS Marketing Experience: Attained training in public relations writing, communications, and media relations Promoted events and programs to generate new membership and participation Assisted in writing, organizing, and distributing press packets and news releases Edited promotional materials for publication and distribution Assessed consumer behavior patterns for sports complex in Orlando, FL ConductedmarketingresearchanalysisfornationalrentalcarfirmsOrlandooffice Solicitedadvertisementsfromlocalbusinessestosupportnon-profitorganizations

    Relevant MBA Courses:Brand Marketing eCommerce Strategies Global MarketingProfessional Ethics Research & Analysis Strategic Services Marketing

    Leadership Experience: Selected as Chairperson of special-events committee that planned annual fundraisers, formal dinners/dances, and theatrical productions Appointed to Board of Directors that coordinates activities for more than 2,000 students Elected to positions to generate interest in multicultural organizations Represented 2,500 students on committee involving university policies and procedures

    Organizational Experience: Assisted in registering 21,000 runners at sports complex Produced a theatrical performance involving 100 volunteer actors, musicians, and crew Selected and collaborated with professional convention planners and caterers for events Coordinated decorations, food/beverage, and entertainment for formal events with 500 guests Organized fundraising dinners for charitable causes on a limited budget Wrote, designed, and published newsletters, advertisements, and playbills for 2,000 recipients

    WORK EXPERIENCE06/12 present Marketing Assistant Lackland Services, Longwood, FL03/14 05/14 Public Relations Intern Harvey, Peeples, Rinaldi Comm., Orlando, FL10/0808/12 ProductionAssistantEditorBoxOffice Maitland,FL

    ACTIVITIES & HONORS Earned Matilda Harvey Scholarship for academic achievement and extracurricular involvement, 01/07 Won Creative Sales Award for excellent sales presentation, 02/13 Achieved Student Government Association Award for Best Leader on Campus, 11/13 Served as Director of Fellowships and Leadership Council for campus ministry, 09/05-05/08 Contributed to Student Government Association as Senator and Finance Committee Member, 06/07-06/08

  • FINANCE/INTERNATIONAL-CONSULTINGEkaterina Ivanova1 America Street, Providence, RI 02903Phone: (401) 123-4567 E-mail: [email protected]

    PROFESSIONAL OBJECTIVEToobtainaFinancialAnalystLevelIpositioninaprogressiveorganizationwhereMBAfinanceskillscanbeapplied.Open to relocation.

    HIGHLIGHTS OF QUALIFICATIONS 2+ years of business analysis experience Possesses domestic and international work experience Strong analytical, interpersonal, leadership and decision-making skills Strong Microsoft Excel, Word, Power Point, Publisher, Mega Stat, NCSS skills

    AREAS OF KNOWLEDGEAsset Management Financial Analysis & Forecasting Investment Analysis Projection of Financial StatementsBanking Financial Reporting Operating Leverage Strategic Financial PlanningBusinessAnalysis FinancialStatements PortfolioConstruction TaxPlanningCash Budgeting Industry Analysis Portfolio Management

    EDUCATIONJohnson & Wales University (JWU) Providence, RIMBA, Accounting Concentration Degree, 05/14(GPA: 3.8/4.0)

    Baikal State University of Economics and Law Irkutsk, RussiaB.S. in Finance (GPA: 4.0/4.0) Degree, 05/10

    FINANCE & BUSINESS ANALYSIS WORK EXPERIENCEBusiness Analyst Sberbank Commercial Savings Bank of Russia, Stavropol, Russia 09/10 07/12 Performedinitialanalysisoffinancialstatements,monitoredcreditpayments,minimizedcreditdefaultrisk Assessed the risks associated with issuance of personal and corporate loans Analyzedbusinessneedsofvariouscompanies;identifiedstrategicandfinancialissuesanddevelopedsolutions Worked with IT staff on an implementation of a new software EstimatedlossescausedbyadevastatingfloodthatdamagedwatersupplyandsewagesystemsintheregioninJune08

    PRO BONO CONSULTING (JWU)Business Consultant Best Buddies of RI, Providence, RI 09/13 11/013 Workedwithanon-profitorganizationtohelpraisefundsforoperationalpurposes Analyzed organizations fundraising techniques and developed new marketing plan Contactedmorethan100companiesinordertofindwaystoraisefundsforBestBuddies Designed and executed an electronic database of potential sponsors for the organization

    Business Consultant Auto Paint RI, Providence, RI 06/14 08/14 Consultedalocalcompanytodeterminethereasonsforadecreaseinrevenueandfindsolutions Analyzedorganizationsfinancialstatements,marketingstrategies,competition,targetdemographic,personnelandequipmentutili-

    zationinordertofindgapsincompanysoperations Presented a plan for development and implementation of new marketing strategies, pricing strategies, re-positioning, cost cut and

    new strategic investments

  • HOSPITALITY-ADVANCED EXPERIENCECarlos Rodriguez1234 Thames Street, Newport, RI401) 123-4567 E-mail: [email protected]

    ExecutiveHospitalityProfessionalwith9yearsofexperienceinavarietyoffacetsofthehospitalityindustryinpositionsasageneralmanager,consultantand/orownerwithasolidbackgroundintraditionalandentrepreneurialvenues.

    EXECUTIVE PROFILE Use real-world approches to problem solving and a deep well of experience to meet the challenges of this fast-paced, high-

    turnover industry Operated two successful restaurants, accommodating 400+ people and benquet events for up to 900 people Managing$500Kbudgetsanddeliveringonprofit-buildinginitiatives Proven team-forming and motivational skills delivering unmatched loyalty and a nearly unheard of staff turnover rate of less than 25% Strategicbusinesssense,uncompromisingworkethic,andnaturalsincerityhavehelpedcreateconsistentprofitsandloyal

    employees, partners, and managers

    SUMMARY OF QUALIFICATIONS: Multi-unit operation management Vendor sourcing and negotiating Project planning & systems development Sales/product/market analysis Facility management Food/labor/marketing cost controls Risk management & inventory control Customer relations & satisfaction Event management & promotion Team building & staff retention programs

    HOSPITALITY WORK EXPERIENCE:Restaurant Consultant/ Opening Team Manager The Leaping Frog, Hyannis MA 10/13- present Assistedincreatinganddevelopingafine-diningrestaurantwithaEuropeanstylecourtyear/bar;restuarantincludedlunchand

    dinner 7 days a week, full-service bar area, 250+ dining, banquets and live entertainment Planned and developed restaurants /entertainment concept; managing permits, plans, contractors, and equiptment Fine-tuned,upgraded,andenhancedfacilityincludinghandicapaccess,riskmanagement,andvenueflexibility Created marketing plans, and booked live entertainment Restaurant received 3 1/2 of 4 stars from Rhode Island Monthly after being open 3 weeks Awarded Best Fish Entree in 2012 by New Channel Ten in Providence, RI

    General ManagerTimberAlleyPub&Restaurant,Newport,RI 03/11-08/13 Successfully managed a family restaurant, increased sales by 20% through quality food, and exceptional service Plannedandmanagedsignificantremodelingprojectsthatenhangedtheambianceofthefacility Developed and planned menus, estimated and controlled food & beverage costs, and monitored inventory Investigated and resolved food & beverage quality and service related complaints, ensuring customer satisfaction and repeat business Managed a staff of up to 35 employees; improved productivity and morale by initiating systems for accountabilty; instituted effective

    training programs leading to a decrease in turnover by 20% Created new business through community involvement by sponsoring local sports programs and events

    EDUCATION: Johnson & Wales University Providence, RI MBA, Hospitality Concentration Degree, 05/14 B.S. in Travel & Tourism, Hospitality Management Degree, 02/09

    PROFESSIONAL ORGANIZATIONS: Rhode Island Hospitality Association, member 06/10-present International Special Events Society (ISES), member 03/12-present

  • MBA-SKILLS BASED FOR INTERNSHIPROBERT BURNS123 Blackstone Boulevard, Providence, RI 02906Phone: (401) 123-4567 Email: [email protected]

    PROFESSIONAL OBJECTIVE MBA Candidate currently pursuing a degree seeking to obtain a Human Resources Internship.

    PROFESSIONAL PROFILE Results-oriented individual with a solid focus on employee orientation, development and training 2+ years of domestic and international work experience ComputerSkills:ProficientinMSWord,MSExcel,andMSPowerPoint,someSAPknowledge

    EDUCATIONJohnson & Wales University Providence, RIMBA Degree, 05/14

    University of Manchester Manchester, UKBA (Honors) Business Administration Degree, 05/13

    RELEVANT MBA HUMAN RESOURCES COURSES & TOPICS STUDIED

    Human Resources Management BenefitManagement Employee Evaluations Hiring Process Interviewing

    HIGHLIGHTS OF PROFESSIONAL SKILLS & EXPERIENCES

    Human Resources Projects & Cases: Researched and analyzed data on Employee Turnover at Samsonites Retail Division Revised and updated Employee Separation and Personnel Action Request Forms Completed several case studies focusing on a variety of workplace issues to determine disciplinary actions Analyzed actual discrimination cases, found backing pattern and defended position against opposing class team

    Organization Maintainedanactivefillingsystemof1,000+filesonpotentialnewstudents Assisted approximately 25 students daily with admission concerns, directing to appropriate staff members Prepared and mailed numerous acceptance packages to international and domestic students

    Communication PreparedprojectpresentationsusingMSPowerPointandpresentedfindingsto30+graduatestudents AchievedCompetentCommunicatorCertificationbyToastmastersInternationalaftercompleting10differenttypesofspeeches

    pre-definedbyToastmastersInternational Acted as a New Student Ambassador during Summer Orientation 2009 helping international students acclimate to campus life and

    learn about the city of Providence

    WORK EXPERIENCE Graduate Assistant Johnson & Wales University, Providence, RI Graduate Admissions 11/13 - present

    Marketing Assistant Bare Associates International Dublin, Ireland International quality consumer research company 06/12- 09/13

    PROFESSIONAL ORGANIZATIONS & ACTIVITIES Society of Human Resources Management (SHRM), Student member 01/13-present Toastmasters, Johnson & Wales University Chapter, member 11/13 present

    Legal Issues in Human Resources AffirmativeActionAnalysis Disciplinary Process Employee Separation Process

    Organizational Leadership Organizational Change Policy Management Turnover Analysis

  • ACCOUNTING Reviewedandconfirmedthedailygeneralledgertrialbalancereport

    in cooperation with the property manager Assisted in preparation of annual budget and maintained budget

    guidelines and restrictions Used Microsoft Excel to verify goods ordered and received

    ADMINISTRATIVE Assisted in coordinating the daily activities of six doctors, lawyers,

    accountants, and administrators Utilized legal terminology to communicate between lawyers in an 8

    personlawfirm

    BANQUETS/FOOD AND BEVERAGE Accommodated group bookings of 5-500 by adhering to standard

    operating procedures for banquets Verifiedaccuracytomonitorcostcontrolproceduresinanemployee

    cafeteria Familiar with set up procedures for banquet rooms accommodating

    50 to 500 guests

    EVENT MANAGEMENT Supervised up to 12 ushers; trained, gave directions, organized

    observation tours to regular, and new ushers Coordinated 25-30 conferences per calendar year with attendees

    from 50 to 1,000 people Managed conventions of 100-300 people for Fortune 500 corporate

    accounts, coordinated room reservations, meeting, food and beverage and audio visual needs

    FINANCE Conducted weekly analysis of companys shipping revenue Facilitated launch of largest Indian IPO of 2006 as an implementation

    team member Performed initial analysis of financial statements, monitored credit

    payments, minimized credit default risk

    FOODSERVICE MANAGEMENT Supervised guest meal periods of breakfast, lunch, dinner and brunch

    serving over 500 guests per day Minimized operational costs by 5% through implementation of staff

    scheduling based upon occupancy forecast Hired & trained hourly/salaried associates as per the established

    standards of the company

    HOSPITALITY FRONT OFFICE Checked an average of 175 guests in and out of the hotel per shift,

    including out-of-order rooms and VIP rooms Prepared rooms forecast at a 350-bed hotel property, including out-

    of-order and VIP rooms requiring special accommodations Coordinated group arrivals and departures for 10+ guests per day

    HUMAN RESOURCES & TRAINING Recruited 2 store managers and 4 store supervisors for companys

    New England division Developed, tracked and reported performance measurements for a

    fivememberdepartment Trained new employees regarding job duties and quality standards,

    assessed new hires, recommended dismissals Screened resumes, invited qualified candidates and conducted 10+

    interviews on a daily basis during main recruiting season

    INTERNATIONAL TRADE & INTERNATIONAL RELATIONS Interacted with 600+ participants, from 41 countries involved in

    distance learning courses through emails and online Negotiated the terms of delivery, packaging and sales with customers;

    ensured clear communication between the business manager, export and sales department

    Performed field study on brand loyalty; described competitivelandscape for Hutch customers in and around Mumbai

    LEADERSHIP & MANAGEMENT Assessed the needs of over 2,000 guests per day in a 150-seat student

    dining property Managed a staff of 10, coordinated schedules and enforced company

    policiesbynegotiatingconflictsinafairbutfirmmanner Performed project management functions to ensure deadlines were

    met

    MARKETING, PR & MARKET RESEARCH Developed, created and organized the distribution of promotional

    materials for the American Heart Association Coordinated internal and external marketing events; obtained budget

    approval, ensured event staffing, produced press releases, andorganized vendor purchases

    Conducted an overseas research trip to Thailand for the purpose of getting customer feedback on pre-selected products to evaluate companys market position within the region

    TEACHING ASSISTANT/FELLOW DUTIES (JWU properties) Conducted formal and informal lectures on food & beverage

    operations to hotel interns Performed annual evaluation of employees and students on the basis

    of their performances Coached 5-8 undergraduate interns from The Hospitality College on

    Front Desk operations

    TECHNOLOGY Performed analysis, and development of implementation tasks using

    C, C++,VB, MS Access, UNIX Shell Scripts, Oracle SQL, Pro C and SQA Robot

    Performed daily troubleshooting of system hardware, software and network utilities.

    Introduced, tested and participated in the implementation of an automated bookkeeping system based on 1C Company PC programming product and technology development

    TRAVEL Negotiated rates with potential vendors in order to maximize guests

    travel experience Organized familiarization trips for 25-50 foreign travel sales

    professionals, in close cooperation with Tourism Authority of Thailand and Thailand Convention Exhibition Bureau

    Planned and delivered on-site services for meetings, incentives, con-ventions, conferences, exhibitions and team-building activities for both local and international clients

    HOUSEKEEPING Conducted quarterly inventory of linen, chemicals and amenities CoordinatedhousekeepingworkwithFrontOffice,Engineeringand

    Banquet staff Managed a monthly inventory of $20,000, and collaborated with 3-5

    vendors to obtain goods and services

    BULLET STATEMENT EXAMPLES

  • The following are action verbs that will help you develop a resume, and write your cover letters and thank you letters.

    administratedanalyzedappointedapprovedattainedauthorizedconsideredconsolidatedcontractedcontrolledconvertedcoordinateddecideddelegateddevelopeddirectedeliminatedemphasizedenforcedenhancedestablishedexecutedgeneratedhandledheadedhiredhostedimprovedincorporatedincreasedinitiatedinspectedinstitutedledmanagedmergedmotivatedorganizedoriginatedoverhauledoversawplannedpresidedprioritizedproducedrecommended

    Management/Leadership Skills

    Communication Skills

    Technical/Data Skills

    Financial Skills Research Skills Creative Skills Organization/ Detail Skills

    accountedaddressedadvertisedadvisedarbitratedarticulatedassistedauthoredclarifiedcoachedcommunicatedcomposedcondensedconferredconsultedcontactedconveyedconvincedcorrespondedcoordinatedcounseleddebateddefineddemonstrateddecribeddevelopeddirecteddiscusseddisciplineddraftededitedelectedelicitedenlistedentertainedexplainedexpressedformulatedfurnishedguidedhiredincorporatedinfluencedinteractedinterpretedinterviewed

    adaptedappliedassembledbuiltcalculatedcomputedconservedconstructedconverteddebuggeddesigneddetermineddevelopedengineeredfabricatedinstalledmaintainedoperatedoverhauledprintedprogrammedrectifiedregulatedremodeledrepairedreplacedrestoredsolvedspecializedstandardizedstudiedupgradedutilized

    accountedadjustedadministratedallocatedanalyzedappraisedarticulatedassessedauditedauthoredbalancedbudgetedcalculatedchartedclassifiedcomparedcomputedconservedconsolidatedcorrecteddetermineddevelopedenteredestimatedevaluatedfiledfinancedforcastedloggedmanagedmarketedmeasuredplannedpreparedprogrammedprojectedpublishedqueriedreconciledreducedresearchedretrievedsummarizedtabulatedtransmittedtyped

    analyzedclarifiedcollectedcomparedconductedcritiqueddetecteddetermineddiagnosedevaluatedexaminedexperimentedexploredextractedformulatedgatheredidentifiedinspectedinterviewedinventedinvestigatedlocatedmeasuredorganizedresearchedreviewedsearchedsolvedsummarizedsurveyedsystematizedtested

    actedadaptedbegancombinedconceptualizedcondensedcreatedcustomizeddesigneddirecteddisplayeddrewentertainedfashionedformulatedfoundedillustratedinitiatedinstitutedintegratedintroducedinventedmodeledmodifiedoriginatedperformedphotographedplannedrevisedrevitalizedshapedsolved

    approvedarrangedcataloguedcategorizedchartedclassifiedcodedcollectedcompliedcorrectedcorrespondeddistributedexecutedfiledgeneratedimplementedincorporatedinspectedmaintainedmonitoredobtainedoperatedorderedorganizedpreparedprocessedprovidedpurchasedrecordedregisteredreservedrespondedreviewedroutedscheduledscreenedset up

  • Experiential Education & Career ServicesDowncity: John Hazen White 401-598-1070Harborside: Friedman Center 401-598-4611link.jwu.edu > jobs & internships

    Increase your professionalism skills through volunteerism!

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    Formoreinformation,callorwalk-intovisitus!

    Follow Us!@jwuprovcareers