j littrel resume 2010
TRANSCRIPT
Jeanine Littrel, CMP 80-84 88
th Avenue Woodhaven, NY 11421
(917) 648-4924
[email protected] ______________________________________________________________________________________________________________
Summary Certified meeting professional with 11 years of diverse experience managing large scale conference programs, special
events, and high-end executive meetings with a proven track record in cost containment. An effective manager of
departments and staff with proven ability to develop and implement strategic plans to support the company's mission while
furthering its ROI. Recognized as a thought leader and topic expert by the industry’s most prestigious professional
associations.
Key Skills
Professional INTERNATIONAL BACCALAUREATE, New York, NY (2009-Present)
Experience Assistant Conference Manager
Manages the RFP procurement process and hotel contract negotiations as well as oversee the coordination of IB Americas
regional, district and on-site workshop logistics
Supervise conference coordinators, registrar, and administrative assistant while assisting the manager with the daily
operations of the department
Leading the implementation and creation of a merged travel policy and procedure for IB Americas
Manage IB preferred travel agencies in North and South America with budgets totaling 1.5M annually
Partner with leadership to successfully create a positive working environment during a shift in the organizational structure
and relocation process
Streamlined the process and procedure for facilitator communication as well as printing for IB Americas regional workshops
which improved staff utilization
Project manager over the design and build of on-line registration for IB workshop leaders
DELOITTE & TOUCHE USA LLP, Wilton, CT (2006-2009)
Meeting Planner Planned and executed all logistical aspects of 50+ firm and external client meetings per year with 20 to 1,000 attendees and
budgets of $2,000 to $1.5 million
Effectively managed and tracked forecasted and final budgets achieving a less than 2% variance per leadership directives
Reduced forecasted meeting costs by 25% resulting in overall savings of $1M for the Firm
Managed contracted room blocks to minimize financial impact to the firm in regard to meeting attrition
Saved $250,000 in contract negotiations by developing relationships with destination management companies, audio visual
providers, and various vendors for event specific services
Delivered exceptional client service by understanding and managing cultural and political sensitivities, serving the
highest level of leadership including equity firm partners and C-suite client executives
Traveled and supported client onsite during meetings over 60% of the year
JUVENILE DIABETES RESEARCH FOUNDATION, New York, NY (2000-2006)
National Manager, Meetings and Travel (2003-2006)
Managed daily operations of $500,000 department with staff of four including dedicated travel agents
Recruit, train, supervise coach and develop Meetings and Travel staff
Partnered with National Director to create department budgets and directly supported projects from the Executive
V.P. Development, COO and the President & CEO of the foundation
Realized $100,000 annual savings by implementing on-line travel reservation tool
Managed JDRF’s preferred travel agency, VTS Travel Direct, and explored innovative customer service
improvements
Producer for JDRF’s Annual Conference managing all meeting logistics and leading 10-15 staff on-site
Manager, Meetings and Travel (2001-2003)
Created and managed $5M budget for Meetings and Travel department; assisted all JDRF department leaders in
strategic planning and budgeting for their specific operating needs
Identified $2.2M potential savings on Meetings and Travel during hard economic times
Saved over $50,000 in negotiating meeting contracts
Managed online registration company for JDRF’s largest events with 350 - 700 registrants
Trained and advised Assistant on administrative duties and planning smaller meetings
- Venue & Hotel Contracting - Speaker/Facilitator and Off-Site Event Planning
- Registration Management - Building and Maintaining Client Relationships
- Food & Beverage Planning - Multitask in a High-Paced, Corporate Environment
- Audio Visual/Production Management - Strategic Planning and Department Management
- Budget Management & Invoice Reconciliation - Staff Development and Supervision
Meetings and Travel Coordinator (2000-2001)
Coordinated first on-line registration process for Annual Conference
Created RFPs for hotel proposals, which included securing a room block and meeting space
MARCH OF DIMES, GREATER NY CHAPTER, New York, NY (1998-2000)
Special Events Coordinator (1999-2000)
Planned and implemented special events to promote the mission
Coordinated and maintained event databases, revenue/expense reports, committee lists, and journals
Acted as liaison between March of Dimes and volunteer committee
Special Events Assistant (1998-1999) Maintained and created database for donor and mailing list for assigned events
Utilized special events software to track ticket buyers and organize guest lists for events
Scheduled, coordinated and provided support to event committee meetings
Industry Meetings Professional International, GNY Chapter (2002–Present)
Memberships Committee Member: Hospitality, Advertising, and Publications Committees (2002-2005)
Professional Convention Management Association (2003–2006)
Leadership Meetings Professional International, GNY Chapter
Activities VP of Membership (2009-2010)
Oversee New Member Recruitment, orientation, member recognition programs, scholarships & Chapter
retention
As Executive Committee member, will serve on Audit and Finance Committee
Board Director, Membership (2008-2009) & Strategic Alliances (2007-2008)
Led Co-chairs to a successful year of promoting MPI and creating innovative ways to boost membership while retaining
existing members during hard economic times
Maintained Sponsorship Development program by working closely with each chapter committee and matching
sponsors with the best opportunity that would meet their ROI
Co-Chair, Sponsorship Administration (2006-2007) & Publications (2005-2006)
Updated sponsorship database and maintained relationship with sponsors
Created working story lists, titles, and photo captions and proof read copy for chapter newsletter Metrolines
Search for and request permission to reprint industry articles as well as secure internal committee’s articles to pass
on to administrator
Professional Certified Meeting Professional (CMP)
Designation Re-certified – 2009
Initial Certification – 2004
Education University of North Carolina at Greensboro Graduate May 1998
First Major B.A. Drama
Second Major B.A. Communication Studies
Industry Meetings Professional International, GNY Chapter
Awards Chapter Manager of the Year, June 2008
Committee of the Year, Strategic Alliances, June 2007
Rising Star Award, June 2005
MVP, November 2004
Convention South Magazine Meeting Professional to Watch in 2008
Computer Proficient on Meeting Management System, Microsoft Word, Excel, and Meeting Trak
Skills Basic knowledge of Access, Power Point, Results Plus, RegWeb, Certain Registration Software, and
REGIS (Product of Artegis Software)