j littrel resume 2010

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Jeanine Littrel, CMP 80-84 88 th Avenue Woodhaven, NY 11421 (917) 648-4924 [email protected] ______________________________________________________________________________________________________________ Summary Certified meeting professional with 11 years of diverse experience managing large scale conference programs, special events, and high-end executive meetings with a proven track record in cost containment. An effective manager of departments and staff with proven ability to develop and implement strategic plans to support the company's mission while furthering its ROI. Recognized as a thought leader and topic expert by the industry’s most prestigious professional associations. Key Skills Professional INTERNATIONAL BACCALAUREATE, New York, NY (2009-Present) Experience Assistant Conference Manager Manages the RFP procurement process and hotel contract negotiations as well as oversee the coordination of IB Americas regional, district and on-site workshop logistics Supervise conference coordinators, registrar, and administrative assistant while assisting the manager with the daily operations of the department Leading the implementation and creation of a merged travel policy and procedure for IB Americas Manage IB preferred travel agencies in North and South America with budgets totaling 1.5M annually Partner with leadership to successfully create a positive working environment during a shift in the organizational structure and relocation process Streamlined the process and procedure for facilitator communication as well as printing for IB Americas regional workshops which improved staff utilization Project manager over the design and build of on-line registration for IB workshop leaders DELOITTE & TOUCHE USA LLP, Wilton, CT (2006-2009) Meeting Planner Planned and executed all logistical aspects of 50+ firm and external client meetings per year with 20 to 1,000 attendees and budgets of $2,000 to $1.5 million Effectively managed and tracked forecasted and final budgets achieving a less than 2% variance per leadership directives Reduced forecasted meeting costs by 25% resulting in overall savings of $1M for the Firm Managed contracted room blocks to minimize financial impact to the firm in regard to meeting attrition Saved $250,000 in contract negotiations by developing relationships with destination management companies, audio visual providers, and various vendors for event specific services Delivered exceptional client service by understanding and managing cultural and political sensitivities, serving the highest level of leadership including equity firm partners and C-suite client executives Traveled and supported client onsite during meetings over 60% of the year JUVENILE DIABETES RESEARCH FOUNDATION, New York, NY (2000-2006) National Manager, Meetings and Travel (2003-2006) Managed daily operations of $500,000 department with staff of four including dedicated travel agents Recruit, train, supervise coach and develop Meetings and Travel staff Partnered with National Director to create department budgets and directly supported projects from the Executive V.P. Development, COO and the President & CEO of the foundation Realized $100,000 annual savings by implementing on-line travel reservation tool Managed JDRF’s preferred travel agency, VTS Travel Direct, and explored innovative customer service improvements Producer for JDRF’s Annual Conference managing all meeting logistics and leading 10-15 staff on-site Manager, Meetings and Travel (2001-2003) Created and managed $5M budget for Meetings and Travel department; assisted all JDRF department leaders in strategic planning and budgeting for their specific operating needs Identified $2.2M potential savings on Meetings and Travel during hard economic times Saved over $50,000 in negotiating meeting contracts Managed online registration company for JDRF’s largest events with 350 - 700 registrants Trained and advised Assistant on administrative duties and planning smaller meetings - Venue & Hotel Contracting - Speaker/Facilitator and Off-Site Event Planning - Registration Management - Building and Maintaining Client Relationships - Food & Beverage Planning - Multitask in a High-Paced, Corporate Environment - Audio Visual/Production Management - Strategic Planning and Department Management - Budget Management & Invoice Reconciliation - Staff Development and Supervision

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Page 1: J Littrel Resume 2010

Jeanine Littrel, CMP 80-84 88

th Avenue Woodhaven, NY 11421

(917) 648-4924

[email protected] ______________________________________________________________________________________________________________

Summary Certified meeting professional with 11 years of diverse experience managing large scale conference programs, special

events, and high-end executive meetings with a proven track record in cost containment. An effective manager of

departments and staff with proven ability to develop and implement strategic plans to support the company's mission while

furthering its ROI. Recognized as a thought leader and topic expert by the industry’s most prestigious professional

associations.

Key Skills

Professional INTERNATIONAL BACCALAUREATE, New York, NY (2009-Present)

Experience Assistant Conference Manager

Manages the RFP procurement process and hotel contract negotiations as well as oversee the coordination of IB Americas

regional, district and on-site workshop logistics

Supervise conference coordinators, registrar, and administrative assistant while assisting the manager with the daily

operations of the department

Leading the implementation and creation of a merged travel policy and procedure for IB Americas

Manage IB preferred travel agencies in North and South America with budgets totaling 1.5M annually

Partner with leadership to successfully create a positive working environment during a shift in the organizational structure

and relocation process

Streamlined the process and procedure for facilitator communication as well as printing for IB Americas regional workshops

which improved staff utilization

Project manager over the design and build of on-line registration for IB workshop leaders

DELOITTE & TOUCHE USA LLP, Wilton, CT (2006-2009)

Meeting Planner Planned and executed all logistical aspects of 50+ firm and external client meetings per year with 20 to 1,000 attendees and

budgets of $2,000 to $1.5 million

Effectively managed and tracked forecasted and final budgets achieving a less than 2% variance per leadership directives

Reduced forecasted meeting costs by 25% resulting in overall savings of $1M for the Firm

Managed contracted room blocks to minimize financial impact to the firm in regard to meeting attrition

Saved $250,000 in contract negotiations by developing relationships with destination management companies, audio visual

providers, and various vendors for event specific services

Delivered exceptional client service by understanding and managing cultural and political sensitivities, serving the

highest level of leadership including equity firm partners and C-suite client executives

Traveled and supported client onsite during meetings over 60% of the year

JUVENILE DIABETES RESEARCH FOUNDATION, New York, NY (2000-2006)

National Manager, Meetings and Travel (2003-2006)

Managed daily operations of $500,000 department with staff of four including dedicated travel agents

Recruit, train, supervise coach and develop Meetings and Travel staff

Partnered with National Director to create department budgets and directly supported projects from the Executive

V.P. Development, COO and the President & CEO of the foundation

Realized $100,000 annual savings by implementing on-line travel reservation tool

Managed JDRF’s preferred travel agency, VTS Travel Direct, and explored innovative customer service

improvements

Producer for JDRF’s Annual Conference managing all meeting logistics and leading 10-15 staff on-site

Manager, Meetings and Travel (2001-2003)

Created and managed $5M budget for Meetings and Travel department; assisted all JDRF department leaders in

strategic planning and budgeting for their specific operating needs

Identified $2.2M potential savings on Meetings and Travel during hard economic times

Saved over $50,000 in negotiating meeting contracts

Managed online registration company for JDRF’s largest events with 350 - 700 registrants

Trained and advised Assistant on administrative duties and planning smaller meetings

- Venue & Hotel Contracting - Speaker/Facilitator and Off-Site Event Planning

- Registration Management - Building and Maintaining Client Relationships

- Food & Beverage Planning - Multitask in a High-Paced, Corporate Environment

- Audio Visual/Production Management - Strategic Planning and Department Management

- Budget Management & Invoice Reconciliation - Staff Development and Supervision

Page 2: J Littrel Resume 2010

Meetings and Travel Coordinator (2000-2001)

Coordinated first on-line registration process for Annual Conference

Created RFPs for hotel proposals, which included securing a room block and meeting space

MARCH OF DIMES, GREATER NY CHAPTER, New York, NY (1998-2000)

Special Events Coordinator (1999-2000)

Planned and implemented special events to promote the mission

Coordinated and maintained event databases, revenue/expense reports, committee lists, and journals

Acted as liaison between March of Dimes and volunteer committee

Special Events Assistant (1998-1999) Maintained and created database for donor and mailing list for assigned events

Utilized special events software to track ticket buyers and organize guest lists for events

Scheduled, coordinated and provided support to event committee meetings

Industry Meetings Professional International, GNY Chapter (2002–Present)

Memberships Committee Member: Hospitality, Advertising, and Publications Committees (2002-2005)

Professional Convention Management Association (2003–2006)

Leadership Meetings Professional International, GNY Chapter

Activities VP of Membership (2009-2010)

Oversee New Member Recruitment, orientation, member recognition programs, scholarships & Chapter

retention

As Executive Committee member, will serve on Audit and Finance Committee

Board Director, Membership (2008-2009) & Strategic Alliances (2007-2008)

Led Co-chairs to a successful year of promoting MPI and creating innovative ways to boost membership while retaining

existing members during hard economic times

Maintained Sponsorship Development program by working closely with each chapter committee and matching

sponsors with the best opportunity that would meet their ROI

Co-Chair, Sponsorship Administration (2006-2007) & Publications (2005-2006)

Updated sponsorship database and maintained relationship with sponsors

Created working story lists, titles, and photo captions and proof read copy for chapter newsletter Metrolines

Search for and request permission to reprint industry articles as well as secure internal committee’s articles to pass

on to administrator

Professional Certified Meeting Professional (CMP)

Designation Re-certified – 2009

Initial Certification – 2004

Education University of North Carolina at Greensboro Graduate May 1998

First Major B.A. Drama

Second Major B.A. Communication Studies

Industry Meetings Professional International, GNY Chapter

Awards Chapter Manager of the Year, June 2008

Committee of the Year, Strategic Alliances, June 2007

Rising Star Award, June 2005

MVP, November 2004

Convention South Magazine Meeting Professional to Watch in 2008

Computer Proficient on Meeting Management System, Microsoft Word, Excel, and Meeting Trak

Skills Basic knowledge of Access, Power Point, Results Plus, RegWeb, Certain Registration Software, and

REGIS (Product of Artegis Software)