Jennifer Broachjenniferbroach@rocketmail.com

(817)291-4806Work Experience

PEIMS/Attendance ClerkAlvarado ISD Alvarado, TX - August 2014 to PresentCultural Arts Aide- Technology (August 2014- July 2015)

Confidentiality State Reporting Campus Truancy Attendance tracking Record Accuracy

Documentation Classroom management Discipline Curriculum Development Effectively work with parents

Hygiene CoordinatorBurleson Smiles DentistryBurleson, TX -November 2013 to August 2014

Patient Vitals Insurance billing/verification Room setup/tear down Scheduling patients Extensive insurance knowledge HIPAA/OSHA Charting

Presenting Treatment Plans Sterilization Patient records Bed side manners Professional attitude Patient Briefing

Attendant SupervisorJordan Health CareArlington, TX – December 2012 to November 2013

Supervisor of 45+ attendants Inbound/outbound calls DADS guidelines Update/maintain authorizations Knowledge of pediatric disabilities

Interview/hire attendants Strict deadlines Payroll HIPAA

Customer Service RepresentativeAetna InsuranceArlington, TX - November 2009 to December 2011Claim Benefit Specialist - January 2007 to November 2009

Inbound calls First call resolution Problem solving Diagnosis/pre-coding requirements Eligibility verification Identify/address discrepancies Proof all records for accuracy

Member Identification Provider Selection High dollar claims Claim Coding HIPAA Medical Necessity Determine correct coverage

Education:

National CertificationAmerican Medical Certification AssociationDecember 2016

CertificationTexas School of Phlebotomy Mansfield TX11/2016- 12/2016

CertificationCPR- Heart SaverPresent – October 2018

Skills:ProfessionalismProblem-solvingDependableAll office equipmentBedside MannersVenipunctureBlood specimen StorageBlood collectionQuality control75+ successful venipunctures