itil project management - wiki.en.it- · pdf fileprocesses outside the ... itil project...
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Processes outside
the
IT Organization
ITIL® Processes
outside Service
Transition
Service Transition
Processes
Service Transition
Processes
ITIL® Processes
outside Service
Transition
Processes outside
the
IT Organization
ITIL Project Management (Transition Planning and Support)
+
Service Design
The ITIL® Process Map:
Officially licensed ITIL® process templates as a basis for your ITIL® or ISO 20000
initiative: complete - consistent – fully adaptable to your IT organization`s needs.
In Microsoft Visio®, ARISĂ and other leading process management platforms.
+
Service Strategy
Online demo, webinars, videos and information:
Web: www.it-processmaps.com
Contact: [email protected]
© IT Process Maps GbR
+
Continual
Service
Improvement
+
Change
Management
+
Service Strategy
+
Service Design
+
Release &
Deployment
Management
+
Service
Validation &
Testing
+
Service Asset &
Config.
Management
+
Release &
Deployment
Management
+
Service
Validation &
Testing
+
Change
Evaluation
+
Service
Transition
+
IT Service
Management
+
Project
Reporting &
Communication
+
Project Control
+
Project Initiation
+
Project Planning
& Coordination
+
Change
Management
ITIL® is a registered trade mark of AXELOS Limited.
ARISĂ is a registered trademark of Software AG. Microsoft® and
Visio® are registered trademarks of Microsoft Corp.