itil demand management - it process maps · itil demand management itil® processes outside service...
TRANSCRIPT
ITIL Demand Management
ITIL® Processes
outside Service
Strategy
Service Strategy
Processes
Service Strategy
Processes
ITIL® Processes
outside Service
Strategy
+
Service Design
+
Strategy
Management
for IT Services
+
Service Portfolio
Management
Processes outside
the
IT Organization
Processes outside
the
IT Organization
Customer
Process
+
Strategy
Management
for IT Services
+
Service Portfolio
Management
The ITIL® Process Map:
Officially licensed ITIL® process templates as a basis for your ITIL® or ISO 20000
initiative: complete - consistent – fully adaptable to your IT organization`s needs.
In Microsoft Visio®, ARISĂ and other leading process management platforms.
Online demo, webinars, videos and information:
Web: www.it-processmaps.com
Contact: [email protected]
© IT Process Maps GbR
+
Service Design
+
Continual
Service
Improvement
+
Financial
Management
for IT Services
+
Business
Relationship
Management
+
Service Strategy
+
IT Service
Management
+
Demand
Management
ITIL® is a registered trade mark of AXELOS Limited.
ARISĂ is a registered trademark of Software AG. Microsoft® and
Visio® are registered trademarks of Microsoft Corp.