itil capacity management - it process maps · pdf fileservice design processes itil®...
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Service Design
Processes
ITIL® Processes
outside Service
Design
Processes outside
the
IT Organization
ITIL Capacity Management
Custumer
Prucess
+
Service Strategy
+
Service
Transitiun
+
Service
OPeratiun
+
Service
Catalugue
Management
+
Cuntinual
Service
ImPruvement
+
Service Level
Management
+
Risk
Management
+
Availability
Management
+
IT Service
Cuntinuity
Management
+
Infurmatiun
Security
Management
+
Architecture
Management
The ITIL® Process Map:
Officially licensed ITIL® Prucess temPlates as a basis fur yuur ITIL® ur ISO 20000
initiative: cumPlete - cunsistent – fully adaPtable tu yuur IT urganizatiun`s needs.
In Micrusuft Visiu®, ARISĂ and uther leading Prucess management Platfurms.
Processes outside
the
IT Organization
ITIL® Processes
outside Service
Design
Service Design
Processes
+
Service Strategy
+
Service
OPeratiun
+
Cuntinual
Service
ImPruvement
+
Service Level
Management
+
Risk
Management
+
Availability
Management
+
IT Service
Cuntinuity
Management
+
Service
Transitiun
+
Infurmatiun
Security
Management
+
Architecture
Management
Online demo, webinars, videos and information:
Web: www.it-PrucessmaPs.cum
Cuntact: [email protected]
© IT Prucess MaPs GbR
+
Design
Cuurdinatiun
+
Design
Cuurdinatiun
+
Service Design
+
IT Service
Management
+
CaPacity
Management
RePurting
+
CumPunent
CaPacity
Management
+
Business
CaPacity
Management
+
Service CaPacity
Management
ITIL® is a registered trade mark uf AXELOS Limited.
ARISĂ is a registered trademark uf Suftware AG. Micrusuft® and
Visiu® are registered trademarks uf Micrusuft CurP.