it presenation

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IT Department in Ewaan Global Residential Company Muna Al-Ashmori Shahad Al-Sabban Raneem Tulaimat

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Page 1: IT PRESENATION

IT Department in Ewaan Global Residential Company

Muna Al-AshmoriShahad Al-SabbanRaneem Tulaimat

Page 2: IT PRESENATION

The Role of The IT Department• It is a supportive department

• Helping enhancing the overall performance of the whole business and its departments.

• Main functions of the IT department at Ewaan are:▫ Supportive level▫ Networking level ▫ Application level

Page 3: IT PRESENATION

Ewaan’s Organizational Chart

Page 4: IT PRESENATION

The Staffing of The IT Department• IT department employees are five including the head of IT

department and other four employees

• IT employees have communication skills, and how to translate the technical language into a business language

• IT employees have the business and technical knowledge especially with software and online applications

• NOTED: Employees are fully occupied and under pressure due to the several tasks that each has to perform (overload)

Page 5: IT PRESENATION

Recommendations for Staffing• To hire extra employees in the IT department in order to

reduce and minimize the amount of work required from every employee within the department.

Page 6: IT PRESENATION

Standards Used• The main two standards are

▫ The Incident Management Policies and Procedures, developed according to ISO 27035 standards that is concerned with the Information Security Incident Management.

▫ The Operation and Monitoring Application, for managing the standards of monthly and annually reporting for stability and reliability of IT infrastructure.

Page 7: IT PRESENATION

Recommended Standards• Control Objectives for Information and related Technology

(COBIT5)

▫ Helps the company in building an effective governance and management framework

▫ It covers all the processes and the functions of the enterprise and not only the IT functions.

▫ Allows smooth flow of the functioning and proper IT management which will lead to company productivity.

Page 8: IT PRESENATION

The Budgeting Process • Ewaan Company is facing an issue with their budgeting process

within its entire department which is:▫ The budgeting of funding projects ▫ Meeting schedules ▫ Budgets deadlines.

The cause of this issue is the lack of appropriate accounting and finance application.

Page 9: IT PRESENATION

Recommendations for Budgeting• Hires or chooses a group of employees or some of the budget

committee of the company whose responsibilities are to clarify and specify the amount and what the limit is for each department from the company’s budget to work with

• The departments should estimate the amount that they might need to complete all their works and tasks for each year

Page 10: IT PRESENATION

Security Measures • Security is now a main concern for many of the companies and

despite having strong security measures, the threats are more as compared to before.

• McAfee's antivirus: protects against Trojans, spyware, adware, worms, and all types of malicious software. In addition to on-demand and scheduled scanning it offers real-time protection.

Page 11: IT PRESENATION

Recommendations for Security • Have a password protected IT systems and software.• Have a tracking system to monitor the performance of IT

software and hardware to ensure that there are no faults or errors.

• Each department should have a standard lock system on the IT system, so that it can be centralized in order to be checked by IT head.

• Utilize Network Access Control to ensure that all networks are connected to the needed departments.

• Ensure that layered security is used and all data is encrypted.

Page 12: IT PRESENATION

Disaster Recovery Plan• Perform a daily backup for their servers in order to be safe

when any disaster happens.

• Use library tapes for backups, hardware device that contains multiple tape drives for reading and writing data, access ports for entering and removing tapes.

• This device improves the reliability of the backups and allows performing parallel backups

Page 13: IT PRESENATION

Recommendations for DRP• Move to cloud for their total backup, as disaster, human error,

and hardware failure can happen anytime.• Use the Double Take Recover Now software, provides

consistent real-time data backup. • It allows for:

▫ System scalability and satisfies Recovery Time Objectives and Recovery Point Objectives

▫ Providing high performance through replicating data. ▫ Provides reliable affordable data protection▫ Prevents data loss of backup▫ Eliminates costs of downtime▫ Allows for immediate restart on the recovery system

Page 14: IT PRESENATION

Conclusion • This project was conducted to demonstrate the knowledge gain

throughout the course.

• The role f the IT department in any organization is of great importance as it facilitates the processes within the organization.

Page 15: IT PRESENATION

THANK YOU Any Questions !